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Added 9 mins ago
Part-Time Seasonal Educator | Regent Mall, Fredericton NB
lululemon
Fredericton, NB
Part-time
Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
Added 9 mins ago
Seasonal Part-Time Educator | The Pen Centre
lululemon
St. Catharines, ON
Part-time
Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
Added 9 mins ago
Registered Nurse in Primary Care Practice - Chilliwack
Fraser Health Authority
Chilliwack, BC
$41.42 to $59.52 CAD / hour
Other
…role of the Registered Nurse in Primary Care Practice is to partner with and complement that of the family…
Added 9 mins ago
Full Stack Engineer
ProxyLink
Toronto, ON
$100 to $105 USD / hour
Contract
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Added 9 mins ago
Senior Financial Analyst (Temp-to-Perm)
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Toronto, ON
$35 to $40 CAD / hour
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Sr. Project Manager (Translation Industry)
Apertera (formerly Alexa Translations)
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Full-time
Apertera (formerly Alexa Translations) is leading the evolution of language solutions for high-stakes content. We partner with enterprises as an extension of their teams, combining…
Added 11 mins ago
Account Executive - Calgary
American Global
AB · Alberta
Full-time
Serve as a strategic partner to clients, strengthening relationships, identifying growth opportunities, and supporting strong client retention.
Added 11 mins ago
Director, Banking Systems Delivery & Operations
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Deep understanding of industry trends and client needs, ability to create a value proposition for the client and the product vision, and apply critical thinking to effectively assess risks…
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Team leader, Management support and expertise support
Desjardins
Montreal, QC · Levis, QC · Complexe Desjardins Montréal
Full-time
Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction
Added 11 mins ago
Team leader, Management support and expertise support
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Montreal, QC
Full-time
Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction
Added 11 mins ago
Account Manager, Commercial Market
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L'étang-du-nord, QC
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…prudent risk management, portfolio profitability and member, client and partner satisfaction. More specifically, you will be required…
Added 11 mins ago
Specialized Financing and Banking Solutions Advisor
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Quebec, QC
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…wealth manager and the business centre manager, serving as a partner and supporting business relationships with clients. Interpersonal savvy is therefore essential. You offer premium…
Added 11 mins ago
Credit Card Sales Representative
Kognitive Sales Solutions
Barrie, ON
Part-time
Educate customers on the features and benefits of our partner Canadian Tire Triangle Mastercard within the store and kiosk
Added 11 mins ago
Credit Card Sales Representative
Kognitive Sales Solutions
Innisfil, ON
Part-time
Educate customers on the features and benefits of our partner Canadian Tire Triangle Mastercard within the store and kiosk
Added 11 mins ago
Global Investment Operations - Middle Office Senior Analyst
WTW
Toronto, ON
$70,000 to $80,000 CAD / year
Full-time
…sovereign wealth funds, endowments and foundations. As a trusted partner to over 1,200 clients, it advises on over $2 trillion of global assets and has discretion over more than $150…
Added 11 mins ago
Controller
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Remote, Canada
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Own the close – Run full-cycle accounting and month-end close for your client files, review the team’s work, and deliver clean, reconciled books on a timeline leaders can count on.
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Chef(fe) d’équipe, Industrialisation avancée / Team Lead, Advanced Industrialization
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Full-time
…matière de sécurité, de qualité, de livraison, de satisfaction client et d’environnement, de santé et de sécurité…
Added 25 mins ago
Lead Instrumentation & Control Engineer, Resources
WSP in Canada
Toronto, ON
Full-time
As one of the world’s leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair…
Added 25 mins ago
Staff Technical Product Manager
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Canada
Full-time
…and owning outcomes from discovery through delivery. You'll partner closely with client leadership, mentor other PMs, and bring the experience and judgment to navigate the most complex…
Added 25 mins ago
Guardians Care Specialist FT - East
EHN Canada
Toronto, ON
$60,000 to $70,000 CAD / year
Full-time
Drive timely progression from inquiry to admission by proactively managing referrals, maintaining client engagement, removing barriers to treatment, and ensuring assigned referrals are…
Added 25 mins ago
Manager, Homestay Program, UCalgary Continuing Education
University of Calgary
Calgary, AB
Full-time
…well as developing and maintaining strong relationships with partner…
Added 25 mins ago
Senior Water Resources Engineer
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Full-time
Grow the Practice: Partner with leadership on business development, proposal preparation, client engagement, and expanding our surface water practice footprint across Western Canada.
Added 25 mins ago
Cloud Platform Engineer
Apex Systems
Toronto, ON
$54 to $60 USD / hour
Contract
…background with AWS, and DevOps experience to place at our…
Added 25 mins ago
Website Manager
OpTalent | Canada | Recruitment
Toronto, ON · Etobicoke, ON
$100,000 to $130,000 CAD / year
Full-time
Our client, a leading manufacturer of building products sold residentially and commercially in Canada and the United States is seeking a Digital Experience Manager to join their team at…
Added 26 mins ago
Senior/Staff Product Manager, Financial Risk
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Remote, Canada
Full-time · Remote
Own the product vision and strategy for the Financial Risk platform, balancing fraud prevention with client experience - every intervention has a cost, and you'll need to make sharp…

EHN Canada

Client Care Coordinator FT

Toronto, ON, Canada

Pay: $45,000 to $55,000 CAD / year
Job type: Full-time
Apply by: Mar 28, 2027
Experience: Minimum of 2 years' experience in a coordination role.
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are.

EHN Canada prides themselves on providing both excellent and accessible care to all Canadians.

Learn more at ehncanada.com

Be part of the work that’s changing lives.

Overview:

The Client Care Coordinator supports the coordination and continuity of care for clients participating in Bellwood’s specialized programs. Working closely with Clinical Managers, clinical teams, clients, and referral partners, the Client Care Coordinator monitors service and reporting timelines, coordinates communication, and helps resolve issues affecting client experience.

This role focuses on client care coordination, stakeholder support, and timely service delivery.

Key Responsibilities:

Coordinate communication among clients, clinical teams, and referral partners to support timely and consistent care.

Support clients throughout admission, treatment, discharge, and transition planning.

Monitor service commitments and reporting timelines. Follow up with clinical team members when information is outstanding.

Identify and escalate client concerns, service gaps, scheduling conflicts, and reporting delays.

Coordinate program activities, case conferences, clinical schedules, and room requirements with the appropriate teams.

Maintain regular communication with referral partners and provide updates on service delivery within the scope of the role.

Collaborate with Clinical Managers and care teams to address client and program needs.

Track service issues and identify opportunities to improve coordination and client experience.

Maintain client privacy and confidentiality in accordance with legislation and EHN Canada policies.

Participate in quality improvement activities and perform other client care coordination duties within the scope of the role.

Qualifications:

Post-secondary education or equivalent relevant experience.

Additional training or certification in medical or mental health is an asset.

Strong organizational skills and attention to detail.

Minimum of 2 years' experience in a coordination role.

Experience in healthcare, mental health, or a similar field is considered a strong asset.

Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).

Experience with Electronic Medical Records (EMR) systems is an asset.

Employee Benefits and Perks:

Comprehensive benefits package including a yearly allowance of $2,000 for mental health and addiction services, plus $600 for various paramedical services (e.g., massage, physiotherapy)

24/7 Employee Assistance Program through GreenShield Health

Competitive paid time off, with an extra paid day off for your birthday, offered to eligible employees

Float Days and Recognized Statutory Holidays, providing additional flexibility and time off for eligible employees

Access to in-house fitness facilities or discounted gym memberships

Exclusive discounts through Perkopolis on entertainment, insurance, and more

Opportunities for personal and professional growth through our Education Support Assistance program

Supportive relocation opportunities due to our nationwide presence

Defined Benefit pension plan with up to a 4% employer contribution

Maternity and parental leave top-up

Discounts available at Kids & Co. Daycare.

Artificial intelligence (AI) may be used to screen, assess, or select applicants for this position by analyzing application materials and generating recommendations to support human decision-making.

EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.

#INDMP

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More about this job

Responsibilities

Coordinate communication and continuity of care for clients across admission, treatment, discharge, and transition planning, working with clinical teams and referral partners. Monitor service commitments and reporting timelines, coordinate program logistics, escalate concerns or delays, and contribute to quality improvement while protecting client confidentiality.

Requirements

Requires post-secondary education or equivalent relevant experience and at least two years of experience in a coordination role. Strong organization and attention to detail, proficiency with Microsoft Office, and healthcare or mental health experience are valued; related training and EMR experience are assets.

Skills

Care Coordination
Client Communication
Stakeholder Support
Organization
Attention To Detail
Scheduling
Reporting And Timeline Monitoring
Issue Escalation
Client Experience Improvement
Confidentiality And Privacy
Quality Improvement
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft PowerPoint

Benefits

Mental Health And Addiction Services Allowance
Paramedical Services Allowance
24/7 Employee Assistance Program
Paid Time Off
Birthday Day Off
Float Days
Recognized Statutory Holidays
In-House Fitness Facilities Or Discounted Gym Memberships
Employee Discounts
Education Support Assistance
Relocation Opportunities
Defined Benefit Pension Plan
Maternity And Parental Leave Top-Up
Daycare Discounts

Visa sponsorship

Not detected in the job text

Keywords

Client Care Coordination
Continuity Of Care
Mental Health
Trauma Treatment
Addiction Treatment
Healthcare
Admission Coordination
Treatment Planning
Discharge Planning
Transition Planning
Clinical Teams
Referral Partners
Service Commitments
Reporting Timelines
Case Conferences
Clinical Scheduling
Client Experience
Issue Escalation
Quality Improvement
Client Privacy
Confidentiality
Microsoft Office Suite
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft PowerPoint
Electronic Medical Records
EMR

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