Find work in Canada.

631,782 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 14 mins ago
GE
Team Leader - Assistance Services
Global Excel Management
Montreal, QC · Sherbrooke, QC
- Other
Are you a collaborative leader with a passion for coaching, developing people, and driving results? Do you enjoy working in a dynamic environment where no two days are the same? We would…
Added 14 mins ago
CC
Retail Shift Leader
Canna Cabana
Winnipeg, MB · River Ave, Winnipeg, MB
- Part-time
Live the culture: be the industry leader in delivering a knowledgeable, genuine, and exceptional customer experience.
Added 14 mins ago
CC
Retail Shift Leader
Canna Cabana
Calgary, AB · Beltline, Calgary, AB
- Full-time
Be the sales and customer service leader/role model in the absence of SM/ASM
Added 14 mins ago
CC
Retail Shift Leader
Canna Cabana
Winnipeg, MB · Henderson Hwy, Winnipeg, MB
- Full-time
Live the culture: be the industry leader in delivering a knowledgeable, genuine, and exceptional customer experience.
Added 14 mins ago
Chief Software Architect - Marine & Power Control Systems
L3Harris Technologies
Montreal, QC
Act as a technical leader across marine and power domains to drive platform alignment and convergence.
Added 14 mins ago
GT
Manager, IT Vendor Performance & IT Audit
Greater Toronto Airports Authority
Toronto, ON
- Full-time
…Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA…
Added 14 mins ago
B
Personal Banking Associate
BMO
Toronto, ON
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 14 mins ago
B
Personal Banking Associate
BMO
Burnaby, BC
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 14 mins ago
B
Personal Banking Associate
BMO
Toronto, ON · BMTT
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 14 mins ago
B
Manager, Strategic Programs and Partnerships
BMO
Toronto, ON · BMOPLACE
- Full-time
…for advancing key strategic initiatives that support client experience, digital transformation, risk management, and portfolio performance within Home Financing. Reporting to the Senior…
Added 14 mins ago
EC
Head of Engineering & Software Development
E+E Consulting
Montreal, QC
- Full-time
Experience supporting SOC 2, cybersecurity, customer assessments, or other compliance initiatives.
Added 14 mins ago
PC
Guest Services Leader
Pilot Company
Whitecourt, AB
- Full-time
…The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to…
Added 14 mins ago
HE
Operations Manager
Hotel Equities Group, LLC
Bracebridge, ON
- Full-time
…standards, and contributes to an exceptional guest and associate…
Added 14 mins ago
JE
Production Shift Leader
Johnson Electric
Stratford, ON · Canada - PM Stratford (General)
- Full-time
Join Our Team as a Production Shift Leader at Johnson Electric!
Added 14 mins ago
A
Assistant Front Office Manager
AccorHotel
Calgary, AB
- Full-time
…river floating down the Canadian Rockies glacier fed Bow River. Experience the many sides of our beautiful city at Sheraton Suites Calgary Eau…
Added 14 mins ago
D
Cleaners
Dexterra
Coquitlam, BC
- Up to $20 CAD / hour
- Full-time
At Dexterra, we create exceptional customer experiences that make our clients shine. Powered by passionate people, we bring the right teams with the right skills together to turn problems…
Added 29 mins ago
TE
Part Time DZ ErbX Driver
The Erb Group
Baden, ON
- Part-time
…a Top Fleet Employer, and continue to be a safety industry…
Added 29 mins ago
Planning Manager - FAL
Westerkirk
Calgary, AB
Minimum ten (10) years’ experience in manufacturing line logistics / planning.
Added 29 mins ago
Structure Technician
Westerkirk
Breslau, ON
Currently hold or working towards AME “S” Transport Canada license or possess equivalent related experience.
Added 29 mins ago
Hardware Engineering - Sr. Mechanical Engineer - P4
OSI Maritime Systems
Burnaby, BC
At OSI Maritime Systems, we pride ourselves on delivering world-class navigation and bridge systems. With decades of experience serving military customers, we remain at the forefront of…
Added 29 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Beloeil, QC
You have previous team management experience in a retail environment;
Added 29 mins ago
Cook
360°kids
Richmond Hill, ON
360°kids is a vitally important community agency serving all of York Region. We have been a leader in the delivery of innovative support services for more than 35 years as we work to…
Added 29 mins ago
CG
Set Up & Decor - C Hotel
Carmen's Group
Hamilton, ON
- Part-time
As part of Carmens Group, an award-winning hospitality leader with over 40 years of experience, you’ll be welcomed into a close-knit team that takes pride in making every guest feel cared…
Added 29 mins ago
Y
Traffic Control/Signaler
YORK1
Toronto, ON · Etobicoke, Ontario
- Full-time
YORK1 is a leader in environmental and industrial services, providing sustainable waste management solutions across Ontario. With a growing fleet and a strong presence in the region, we are…
Added 30 mins ago
C-
Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Montreal, QC
- Full-time
Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.

Eigen Development

Supervisor, Support - GiveX Team

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 6, 2026
Experience: · 2+ years of experience in customer service, operations, or technology support; experience in payments or project management a plus
Posting language: English
Posted: Nov 9, 2026

Original job description

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.

The ideal candidate demonstrates strong leadership, attention to detail, and a commitment to delivering results in a fast-paced, high-volume environment.

· Supervise the daily operations of the Givex Support team, ensuring efficiency, quality, and adherence.

· Act as a subject matter expert (SME), maintaining accurate and up-to-date process documentation and best practices.

· Coordinate onboarding and training for new hires while supporting ongoing development and skill enhancement across the team.

· Provide real-time guidance and decision support for complex or high-impact customer support scenarios.

· Manage escalated merchant and dealer inquiries across multiple channels as required

· Foster strong cross-functional relationships with internal stakeholders and external business partners.

· Collaborate with leadership to promote a cohesive team environment and clear, effective communication.

· Drive a positive, high-performance culture that supports employee engagement and motivation.

· Effectively manage multiple priorities, meet deadlines, and deliver results in a fast-paced environment.

· Maintain flexibility to support varying shifts, holidays, and on-call responsibilities as required.

· Oversee call center queue performance, including monitoring, reporting, and coaching on key performance indicators (KPIs).

· Develop, implement, and continuously improve departmental policies, procedures, and operational workflows.

· Monitor customer service performance metrics to ensure high levels of customer satisfaction and service quality.

· Plan and manage team training initiatives, including technical skill development and continuous improvement programs.

· Diagnose and resolve complex issues by identifying root causes and guiding them to effective solutions.

· Support HR-related functions, including performance management, coaching, disciplinary actions, hiring, and career development

· Manage client expectations related to ticket queues, service levels, and project deliverables.

Qualifications

· 2+ years of experience in customer service, operations, or technology support; experience in payments or project management a plus

· Experience with Microsoft Office Suite and Google Sheets

· Strong written and verbal communication skills

· Demonstrated problem-solving and decision-making abilities in a fast-paced environment

· Proven ability to lead or mentor others and support team success

· Excellent organizational skills with strong attention to detail

· Availability for extended or flexible hours during peak season and critical times

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Apply About employer

More about this job

Responsibilities

The supervisor will oversee daily operations of the Givex Support team, ensuring efficiency, quality, and adherence to performance standards. They will also manage escalated inquiries, provide real-time guidance, and support HR-related functions such as coaching and performance management.

Requirements

Candidates must have at least 2 years of experience in customer service, operations, or technology support. Proficiency in Microsoft Office and Google Sheets, along with strong leadership and communication skills, is required.

Skills

Leadership
Customer service
Team management
Operations management
Performance management
Coaching
Problem-solving
Decision-making
Communication
Microsoft Office Suite
Google Sheets
Technical support
Project management
KPI monitoring
Process documentation

Visa sponsorship

Not detected in the job text

Keywords

Supervisor
Support
Givex
Shift4
Payments
Operations
Customer service
Leadership
KPIs
Performance management
Coaching
Technical support
Project management
Microsoft Office
Google Sheets
Workflow management
Escalation management
Cross-functional collaboration
Onboarding
Training
Process improvement
Merchant support
Dealer support
Ticket queues
Service levels

Report this job