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EKU Master of Public Administration Program

Assistant Director, Housing Facilities Operations

Richmond, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 18, 2026
Education: Bachelor’s degree
Posting language: English
Posted: Nov 9, 2026

Original job description

497742
Richmond Campus
Management Positions
Student Support Positions
Fulltime Staff

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Title: Assistant Director, Housing Facilities Operations

Position Type: Fulltime Staff

Search Type: External - minimum 7 days

Department: 77R100 - Student Life Auxiliaries

Division: 5R0000 - Student Success, Engage & Oppor

Position Location: Richmond Campus

Driver Classification: University Driver

FLSA: Exempt

Schedule Type: Full Time (37.5 hrs per week or more)

Hours Per Week

Additional Schedule Details: Participates in on-call emergency response rotation to ensure effective housing operations throughout the academic year, summer programs, and special events.

Posted Salary Grade: Exempt - G22

Retirement: KTRS

Contact Person: Derek Adams

Job Summary/Basic Functions

The Assistant Director, Housing Facilities Operations supports the overall coordination, administration, and operational effectiveness of University Housing facilities. This position assists with residential facility operations, housing transitions, capital projects, summer programs, operational planning, and departmental initiatives to ensure residential spaces are safe, functional, and prepared to support the student experience.

The Assistant Director collaborates with Housing & Residence Life staff, Facilities Management, campus partners, contractors, and vendors to coordinate facility-related operations, communication, and service needs. This position provides leadership and supervision for assigned staff, assists with operational improvements, supports facility projects, and participates in on-call emergency response rotation to ensure effective housing operations throughout the academic year, summer programs, and special events.

Minimum Qualifications

Education: Bachelor’s degree in Business management, Public Administration, or related field required

Master’s preferred.

Experience: Two years of experience in administration, college student housing or other applicable field. Experience in working with various Microsoft Office products, Banner and Cbord preferred.

Licensure & Certifications

Preferred Qualifications:

Job Duties

45% - Facilities Administration & Residential Operations
Assist the Associate Director for Facilities Operations with the coordination and administration of daily University Housing facility operations to ensure residential spaces are clean, safe, functional, and prepared for student occupancy.
Utilize university facilities management systems to submit, monitor, reconcile, and follow up on work orders, service requests, and operational needs to support timely resolution of facility concerns.
Coordinate communication and follow-up between University Housing, Facilities Management, custodial services, contractors, and campus partners regarding work orders, cleaning needs, facility concerns, operational priorities, and service requests.
Partner with custodial services and Facilities Management to monitor residential building conditions, address housekeeping concerns, support quality standards, and ensure residential spaces meet expectations for student living environments.
Review and reconcile facility-related reports, service requests, and operational data to identify outstanding needs, communicate trends, and support continuous improvement of housing facilities.
Coordinate operational needs related to housing openings, closings, occupancy transitions, break housing, summer operations, camps, conferences, and special housing programs.
Assist with furniture moves, room setups, space preparation, labor coordination, and other logistical needs related to residential operations.
Conduct facility walkthroughs and assist with inspections, operational assessments, and documentation of facility needs and improvement opportunities.
Assist with processing and reconciling requisitions and purchase orders in accordance with university procurement guidelines. - (Essential)
20% - Residential Operations & Transition Coordination
Partner with Housing & Residence Life staff to coordinate successful residential transitions, including summer-to-fall opening, fall-to-spring transitions, spring closing, break periods, and other occupancy changes.
Assist with developing transition timelines, coordinating facility readiness activities, and ensuring residential spaces are prepared for student occupancy.
Collaborate with Residence Life, Facilities Management, custodial services, and campus partners to communicate operational needs, timelines, and expectations.
Coordinate communication related to facility impacts, housing transitions, summer operations, camps, conferences, and special programs.
Provide timely updates and follow-up regarding operational concerns impacting students and residential communities. - (Essential)
20% - On-Call & Operational Planning
Participate in an after-hours on-call rotation to respond to urgent housing operational concerns, facility issues, safety concerns, and emergency situations during evenings, weekends, holidays, and university closures.
Coordinate appropriate communication, documentation, and follow-up during emergency situations to support timely resolution and continuity of operations.
Assist with operational planning related to housing openings, closings, transitions, special events, and facility readiness.
Develop and maintain operational timelines, coordinate resources, and support planning efforts to ensure successful execution of departmental priorities.
Assist with security access control and security systems. - (Essential)
10% - Staff Supervision & Leadership
Provide supervision, training, and leadership for assigned student staff and operational employees supporting housing facilities operations.
Assist with recruitment, hiring, onboarding, scheduling, training, and performance feedback for assigned staff.
Establish expectations, assign responsibilities, and provide guidance to ensure effective completion of operational duties.
Support staff development, accountability, and cross-training opportunities to enhance departmental effectiveness.
Assist departmental leadership with staffing plans, assessments, and continuous improvement initiatives. - (Essential)

Sponsorship: This position is not eligible for visa sponsorship.

Funding Source: Auxiliary

Open Until Filled: Yes

Special Instructions

EEO Statement

Eastern Kentucky University is an Equal Opportunity employer and educational institution and does not discriminate on the basis of age (40 and over), race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, ethnicity, disability, national origin, veteran status, or genetic information in the admission to, or participation in, any educational program or activity (e.g., athletics, academics and housing) which it conducts or any employment policy or practice.

Background Check Statement

Offers of employment are contingent upon a satisfactory background check.

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More about this job

Responsibilities

Coordinate University Housing facility operations, work orders, residential transitions, summer programs, facility readiness, and operational planning in collaboration with campus partners and vendors. Participate in the after-hours emergency response rotation and supervise assigned staff supporting housing facilities operations.

Requirements

A bachelor’s degree in business management, public administration, or a related field is required; a master’s degree is preferred. Applicants need two years of experience in administration, college student housing, or a related field; experience with Microsoft Office, Banner, and CBORD is preferred.

Skills

Facilities Operations
Residential Operations
Work Order Coordination
Facilities Management Systems
Operational Planning
Housing Transitions
Emergency Response
Staff Supervision
Staff Training
Vendor Coordination
Custodial Services Coordination
Facility Inspections
Procurement
Security Access Control
Microsoft Office
Banner

Visa sponsorship

Not detected in the job text

Hiring contact

Derek Adams

Keywords

University Housing
Facilities Operations
Residential Facilities
Facilities Management Systems
Work Orders
Service Requests
Housing Transitions
Summer Operations
Camps
Conferences
Facility Readiness
Operational Planning
Emergency Response
On-Call Rotation
Staff Supervision
Staff Recruitment
Staff Training
Custodial Services
Contractor Coordination
Vendor Coordination
Facility Walkthroughs
Inspections
Requisitions
Purchase Orders
Procurement
Security Access Control
Security Systems
Microsoft Office
Banner
CBORD

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Jobs in Canada