Jobs in Canada

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Added 3 mins ago
RB
Director, Parallel by RBC
Royal Bank of Canada
Toronto, ON
- Full-time
We are seeking an experienced Director with a proven growth mindset to lead the continued commercialization and expansion of Parallel by RBC, our strategic multi-family office offering.…
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through…
Added 2 hours ago
R|
Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the direct supervision of the Director of Operations, the incumbent provides administrative support to the CHILD-BRIGHT Network Central Office, committees, working groups, and…
Added 2 hours ago
EM
Director, Enterprise Platform Services
EKU Master of Public Administration Program
Richmond, BC
- Full-time
Education: Bachelor's degree in Information Technology, Computer Information Systems, Computer Science, Information Systems, Engineering, or a closely related field is required. A master's…
Added 2 hours ago
EM
Director of Operations
EKU Master of Public Administration Program
Richmond, BC
- Full-time
The Director of Housing Operations is responsible for the strategic planning, implementation, and evaluation of a comprehensive university housing operation, with a primary focus on driving…
Added 3 hours ago
Q
Revenue Operations Manager – Partner & Channel Operations
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
Reporting to the Director of Global Revenue & Business Operations, you will play a critical role in strengthening our partner ecosystem by ensuring accurate pipeline and revenue…
Added 3 hours ago
M
Senior Manager, Audit Services
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Lead audit and advisory projects in accordance with department standards, within resource budgets and target dates, reporting any scheduling or budget over-runs to Director.
Added 4 hours ago
Q
Revenue Operations Manager – Partner & Channel Operations
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
Reporting to the Director of Global Revenue & Business Operations, you will play a critical role in strengthening our partner ecosystem by ensuring accurate pipeline and revenue…
Added 6 hours ago
AB
Director, Solution Architecture – Information Technology
Alberta Blue Cross
AB · Hybrid
- Full-time
We have an exciting opportunity for a Director of Solution Architecture to lead a team of 10+ Solution Architects at Alberta Blue Cross. Reporting to the Chief Architect, this senior…
Added 6 hours ago
CC
Senior Manager New Business Development, Corporate Partnerships
Canadian Cancer Society
Toronto, ON
- Full-time
Reporting to the Director, Corporate Partnerships, the Senior Manager, New Business Development, Corporate Partnerships is responsible for identifying, prospecting, soliciting and…
Added 7 hours ago
Senior Financial Analyst
First Majestic Silver
Vancouver, BC
Leverage technology and effectively use information systems and tools to generate reports using SAP and Workiva software to increase automation and reduce manual inputs;
Added 7 hours ago
GE
Team Leader - Assistance Services- EN
Global Excel Management Inc.
Sherbrooke, QC
- Full-time
…members of your team while overseeing the department's daily operations. You will play a key role in employee coaching, performance management, engagement, and continuous improvement…
Added 7 hours ago
DU
Accommodated Testing Coordinator
Dalhousie University
Halifax, NS
- Full-time
…minimum of six months in the role. Reporting to the Associate Director, Student Accessibility Centre, the Accommodated Testing Coordinator oversees the University’s Accommodated Testing…
Added 7 hours ago
V
Associate Consulting Director
Virtusa
Toronto, ON
- Full-time
Aware of technology trends like AI/ML, robotics, cloud etc and
Added 7 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through…
Added 7 hours ago
C
Associate, Trade Finance - Global Transaction Banking
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 8 hours ago
PH
Spiritual Life Coordinator
Providence Healthcare
Vancouver, BC
- Temporary
…operate related equipment, including computer applications and information technology, and to navigate electronic medical record (Cerner), pagers, and other communication channels. •…
Added 8 hours ago
PH
Spiritual Health Communications Specialist
Providence Healthcare
Vancouver, BC
- Temporary
…equipment, including a variety of computer applications and information technology.• Demonstrated graphic design/photo production proficiency (Canva, Photoshop, or similar tools).•…
Added 8 hours ago
AI
Manager, Marketing - AGF Capital Partners
AGF Investments
Toronto, ON
- Full-time
Headquartered in Toronto, Canada, AGF has investment operations and client servicing teams on the ground in North America and Europe. AGF serves more than 820,000 investors. AGF trades on…
Added 8 hours ago
UO
Dental Clinic Receptionist
University of British Columbia
Vancouver, BC · UBCV | David Strangway Building (STRG)
- Full-time
Receives direction from the Clinic Director, Graduate Program Director and the Dental Assistant 4 for the Programs. Reports directly to the Clinic Administrator that reports to the Senior…
Added 8 hours ago
TU
Dental Clinic Receptionist
The University of British Columbia
Vancouver, BC
- Full-time
Receives direction from the Clinic Director, Graduate Program Director and the Dental Assistant 4 for the Programs. Reports directly to the Clinic Administrator that reports to the Senior…
Added 8 hours ago
KN
Drupal Developer
Knowledge Network Corporation
Burnaby, BC
- Full-time
…that make programming discoverable and delivering reliable information to every audience-facing application. Reporting to the Director of Streaming Platforms and working under the…
Added 8 hours ago
D
Operations Manager, Growth Platforms
Deloitte
Calgary, AB
- Full-time
As Operations Manager, Growth Platforms, you will be part of the core Growth Platforms team and play a key role in translating strategy into execution. You will help develop and…
Added 8 hours ago
MR
Manager, Accommodated Exam Centre
Mount Royal University
Calgary, AB
- Part-time
…Accommodated Exam Centre team and overseeing the day-to-day operations, collaborations, and development of processes and procedures of the Accommodated Exam Centre and its satellite…
Added 9 hours ago
IF
Manager, M365 and End-User Software
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
Has more than 10 years of experience combining information technology, solution delivery and leadership, including at least 5 years in a management role.

EKU Master of Public Administration Program

Director of Operations

Richmond, BC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 18, 2026
Education: Master’s degree
Posting language: English
Posted: Nov 9, 2026

Original job description

497634
Richmond Campus
Student Support Positions
Fulltime Administrator

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Title: Director of Operations

Position Type: Fulltime Administrator

Search Type: External - minimum 7 days

Department: 77R100 - Student Life Auxiliaries

Division: 5R0000 - Student Success, Engage & Oppor

Position Location: Richmond Campus

Driver Classification: Driver

FLSA: Exempt

Schedule Type: Full Time (37.5 hrs per week or more)

Hours Per Week

Additional Schedule Details:

Posted Salary Grade: Exempt - G26

Retirement: KTRS

Contact Person: Karen Peavler

Job Summary/Basic Functions

The Director of Housing Operations is responsible for the strategic planning, implementation, and evaluation of a comprehensive university housing operation, with a primary focus on driving business innovation through data systems and . The incumbent provides leadership for developing responsible, effective, and ethical business practices while overseeing the daily operation of the operations portion of the housing portfolio. The Director of Operations works closely with the Director of Residence Life to ensure all efforts of Housing & Residence Life are cohesive and efficient. Actively serving as the leader of administration, facilities, and technology for the department, the Director spearheads innovation across all housing operational functions. This role leads facilitation and liaises with campus partners on advanced systems configurations, workflow automations, and integrations. Creating data-driven assessments and reports, the Director works to optimize occupancy, streamline central office processes, and inform institutional decision-making.

Minimum Qualifications

Education: Master's degree in Student Personnel, Business, Finance, or related field is required.

Experience: -Three years of experience in developing, administering, and evaluating operations, preferably in Housing

The ability to supervise, motivate, and direct staff while providing organizational leadership

Licensure & Certifications

Preferred Qualifications:

Job Duties

45% - Data Assessment & System Administration
Serves as the primary functional administrator within the department for StarRez and other applicable university systems, leading strategic planning, oversight of best practices, user permissions, and module configurations.
Develops, leads testing, implements, and maintains automated workflows within StarRez to eliminate manual processing bottlenecks across all central office cycles.
Liaises with system administrators to ensure data integrity across housing and applicable university systems. Ensure functional integrations and departmental usage of StarRez and campus-wide systems, including Banner, Slate, Lenel, Transact, and communication channels.
Directs the design and execution of online housing applications, roommate matching, room selection, room changes, and housing forms, and any licenses modules, and configurations within StarRez while ensuring responsible data stewardship and adherence to data best practices.
Leverages StarRez and other University data sources and tools to create custom reports to monitor, forecast, and optimize university occupancy and enrollment metrics.
Directs the coordination of physical security and access controls within the residence halls, ensuring accurate access in accordance with StarRez reservations mobile credentialing and security and camera systems. - ()
20% - Facilities, Maintenance, & Logistics
Provides leadership oversight for facilities maintenance, furnishings, warehouse operations, and inventory management by utilizing WebTMA and other systems for maintenance and inventory.
Evaluates and optimizes the digital work-order pipeline, ensuring seamless communication between residents, housing staff, and maintenance technicians through integrated platforms.
Coordinates residence hall space management, renovation projects for space needs, and capital improvements. - ()
10% - Financial Operations, P3 Oversight, & Budget Management
Forecasts annual residence hall revenue and room rates, as well as evaluating and assessing fee assessment, revenue/expenditures, and financial auditing of records to ensure compliance with university standards and regulations.
Assist with comprehensive oversight and leadership for the housing auxiliary budget operations, ensuring responsible, policy and procedure driven, effective, and ethical financial practices.
Develops strategic plan for residence halls and facilities including a 5-year master plan of building renovations and best practices for building new residence halls. - ()
10% - Staff Leadership, Policy Development/Evaluation, Training, & Development
Integrates operational data and StarRez analytics to evaluate policy effectiveness, driving data-informed decisions to improve the student and staff experience.
Establishes, evaluates, and updates all departmental policies, procedures, and SOPs, ensuring compliance with university, state, and federal regulations. This includes the annual assessment of various housing contracts and obtaining legal counsel approval of said contracts.
Provides strategic direction and leadership for staff across operations including administration, facilities, and technology, to ensure a forward-thinking culture of resiliency, innovation, data security, and stability.
Directs and delivers comprehensive training and professional development programs for housing staff, ensuring high proficiency in housing systems (such as StarRez and Lenel), reporting tools, and evolving software/process usage and updates.
Selects, trains, and provides regular goal-setting and performance evaluations for operations staff, aligning individual targets with departmental efficiency goals. - (Essential)
10% - Enterprise Communications
Directs the promotion of the university housing enterprise, liaising with the University Marketing and Communications team alongside the Director of Residence Life and utilizing university systems and CRM tools to deploy targeted automated email/SMS campaigns.
Oversees the strategy, visual appeal, and content accuracy of all departmental websites, portal landing pages, and student-facing communication. - (Essential)
5% - Supports the office functions by completing all other duties and special projects as assigned
Networks and completes professional development activities to enhance knowledge, skills, and abilities.
Attends meetings, training, and other events as requested
Provides back-up on-call coverage and assistance to other employees as required or requested.
Offers to assist others in the department to effectively handle workload.
Cross-trains others and participates in cross-training to enhance skills.
Acts in compliance with contracts, laws, regulations, and University policies, procedures and standards.
Completes special projects and other duties assigned. - (Essential)

Sponsorship: This position is not eligible for visa sponsorship.

Funding Source: Auxiliary

Open Until Filled: Yes

Special Instructions

EEO Statement

Eastern Kentucky University is an Equal Opportunity employer and educational institution and does not discriminate on the basis of age (40 and over), race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, ethnicity, disability, national origin, veteran status, or genetic information in the admission to, or participation in, any educational program or activity (e.g., athletics, academics and housing) which it conducts or any employment policy or practice.

Background Check Statement

Offers of employment are contingent upon a satisfactory background check.

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More about this job

Responsibilities

Leads the strategic and daily operations of university housing, including housing systems, data and reporting, facilities, maintenance, budgets, staff development, policies, and communications. Partners with Residence Life and campus stakeholders to improve occupancy, streamline processes, maintain secure and effective housing services, and plan facility investments.

Requirements

A master's degree in Student Personnel, Business, Finance, or a related field is required, along with three years of experience developing, administering, and evaluating operations, preferably in housing. The role also requires the ability to supervise, motivate, and direct staff while providing organizational leadership.

Skills

Housing Operations
StarRez Administration
Data Analysis and Reporting
Workflow Automation
Systems Integration
Facilities Management
Maintenance and Inventory Management
Budget Management
Revenue Forecasting
Staff Leadership
Policy Development
Training and Professional Development
Enterprise Communications
Access Control and Physical Security
Project and Capital Planning

Visa sponsorship

Not detected in the job text

Hiring contact

Karen Peavler

Keywords

StarRez
Banner
Slate
Lenel
Transact
WebTMA
Housing Operations
Residence Life
Student Housing
Data Integrity
Data Analytics
Custom Reporting
Workflow Automation
Systems Integration
User Permissions
Module Configuration
Occupancy Forecasting
Room Selection
Roommate Matching
Facilities Maintenance
Inventory Management
Work-Order Management
Auxiliary Budget
Revenue Forecasting
Capital Improvements
Access Control
Mobile Credentialing
CRM
Email and SMS Campaigns
Policy and Procedure Development

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Work requirements

Jobs in Canada