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Added 2 mins ago
SH
Nurse II
Shared Health-Soins Communs
Brandon, MB
- Full-time
One (1) year equivalent full-time experience in an active Intensive Care Unit or Coronary Care Unit as a Registered Nurse within the last three (3) years
Added 2 mins ago
SH
Licensed Practical Nurse
Shared Health-Soins Communs
Brandon, MB
- Full-time
One (1) year equivalent full-time experience in an active Intensive Care Unit or Coronary Care Unit as a Licensed Practical Nurse within the last three (3) years
Added 2 mins ago
SH
Nurse II
Shared Health-Soins Communs
Ste. Rose du Lac, MB
- Full-time
Two (2) years equivalent full time experience in working with vulnerable populations (i.e. Mental Health, Addictions/Recovery, and homelessness populations).
Added 2 mins ago
SH
Licensed Practical Nurse
Shared Health-Soins Communs
Brandon, MB
- Full-time
One (1) year equivalent full-time experience in an active Intensive Care Unit or Coronary Care Unit as a Licensed Practical Nurse within the last three (3) years
Added 2 mins ago
SH
Nurse II
Shared Health-Soins Communs
Brandon, MB
- Full-time
Two (2) years equivalent full time experience in working with vulnerable populations (i.e. Mental Health, Addictions/Recovery, and homelessness populations).
Added 2 mins ago
SH
Nurse II
Shared Health-Soins Communs
Brandon, MB
- Full-time
One (1) year equivalent full-time experience in an active Intensive Care Unit or Coronary Care Unit as a Registered Nurse within the last three (3) years
Added 2 mins ago
SH
Nurse II
Shared Health-Soins Communs
Brandon, MB
- Full-time
One (1) year equivalent full-time experience in an active Intensive Care Unit or Coronary Care Unit as a Registered Nurse within the last three (3) years
Added 2 mins ago
SH
Nurse II
Shared Health-Soins Communs
Brandon, MB
- Full-time
One (1) year equivalent full-time experience in an active Intensive Care Unit or Coronary Care Unit as a Registered Nurse within the last three (3) years
Added 2 mins ago
SH
Licensed Practical Nurse
Shared Health-Soins Communs
Brandon, MB
- Full-time
One (1) year equivalent full-time experience in an active Intensive Care Unit or Coronary Care Unit as a Licensed Practical Nurse within the last three (3) years
Added 2 mins ago
Licensed Practical Nurse
Winnipeg Regional Health Authority
Brandon, MB
One (1) year equivalent full-time experience in an active Intensive Care Unit or Coronary Care Unit as a Licensed Practical Nurse within the last three (3) years
Added 2 mins ago
Nurse II
Winnipeg Regional Health Authority
Brandon, MB
One (1) year equivalent full-time experience in an active Intensive Care Unit or Coronary Care Unit as a Registered Nurse within the last three (3) years
Added 2 mins ago
Nurse II
Winnipeg Regional Health Authority
Brandon, MB
One (1) year equivalent full-time experience in an active Intensive Care Unit or Coronary Care Unit as a Registered Nurse within the last three (3) years
Added 2 mins ago
Nurse II
Winnipeg Regional Health Authority
Brandon, MB
One (1) year equivalent full-time experience in an active Intensive Care Unit or Coronary Care Unit as a Registered Nurse within the last three (3) years
Added 2 mins ago
Licensed Practical Nurse
Winnipeg Regional Health Authority
Brandon, MB
One (1) year equivalent full-time experience in an active Intensive Care Unit or Coronary Care Unit as a Licensed Practical Nurse within the last three (3) years
Added 2 mins ago
Nurse II
Winnipeg Regional Health Authority
Brandon, MB
Two (2) years equivalent full time experience in working with vulnerable populations (i.e. Mental Health, Addictions/Recovery, and homelessness populations).
Added 2 mins ago
Licensed Practical Nurse
Winnipeg Regional Health Authority
Brandon, MB
One (1) year equivalent full-time experience in an active Intensive Care Unit or Coronary Care Unit as a Licensed Practical Nurse within the last three (3) years
Added 2 mins ago
Nurse II
Winnipeg Regional Health Authority
Ste. Rose du Lac, MB
Two (2) years equivalent full time experience in working with vulnerable populations (i.e. Mental Health, Addictions/Recovery, and homelessness populations).
Added 2 mins ago
Nurse II
Winnipeg Regional Health Authority
Brandon, MB
One (1) year equivalent full-time experience in an active Intensive Care Unit or Coronary Care Unit as a Registered Nurse within the last three (3) years
Added 33 mins ago
R|
Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the direct supervision of the Director of Operations, the incumbent provides administrative support to the CHILD-BRIGHT Network Central Office, committees, working groups, and…
Added 33 mins ago
N&
We're Hiring! Legal Administrative Assistants (Entry Level)
North & Company LLP Law Offices
Lethbridge, AB
- Full-time
…hands-on experience, and develop their administrative skills in a professional and supportive…
Added 33 mins ago
T
Bodily Injury, Claims Advisor II
TD
Burlington, ON
- Full-time
This is a primarily onsite position, with an expectation to work from the office 4 days per week
Added 33 mins ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Additional specifications: Must have access to a vehicle for travel required as part of the position
Added 33 mins ago
EM
Director of Operations
EKU Master of Public Administration Program
Richmond, BC
- Full-time
Schedule Type: Full Time (37.5 hrs per week or more)
Added 33 mins ago
EM
Interpreter III
EKU Master of Public Administration Program
Richmond, BC
- Full-time
National Interpreting Certification is required and must be a member in good standing
Added 1 hour ago
TS
Kettle Coordinator - Temporary
The Salvation Army in Canada
Victoria, BC
- Full-time
Experience with general office equipment and must have strong skills and experience using word processing (WORD); spread sheet use (EXCEL)

EKU Master of Public Administration Program

Director of Operations

Richmond, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 18, 2026
Education: Master’s degree
Posting language: English
Posted: Nov 9, 2026

Original job description

497634
Richmond Campus
Student Support Positions
Fulltime Administrator

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Title: Director of Operations

Position Type: Fulltime Administrator

Search Type: External - minimum 7 days

Department: 77R100 - Student Life Auxiliaries

Division: 5R0000 - Student Success, Engage & Oppor

Position Location: Richmond Campus

Driver Classification: Driver

FLSA: Exempt

Schedule Type: Full Time (37.5 hrs per week or more)

Hours Per Week

Additional Schedule Details:

Posted Salary Grade: Exempt - G26

Retirement: KTRS

Contact Person: Karen Peavler

Job Summary/Basic Functions

The Director of Housing Operations is responsible for the strategic planning, implementation, and evaluation of a comprehensive university housing operation, with a primary focus on driving business innovation through data systems and . The incumbent provides leadership for developing responsible, effective, and ethical business practices while overseeing the daily operation of the operations portion of the housing portfolio. The Director of Operations works closely with the Director of Residence Life to ensure all efforts of Housing & Residence Life are cohesive and efficient. Actively serving as the leader of administration, facilities, and technology for the department, the Director spearheads innovation across all housing operational functions. This role leads facilitation and liaises with campus partners on advanced systems configurations, workflow automations, and integrations. Creating data-driven assessments and reports, the Director works to optimize occupancy, streamline central office processes, and inform institutional decision-making.

Minimum Qualifications

Education: Master's degree in Student Personnel, Business, Finance, or related field is required.

Experience: -Three years of experience in developing, administering, and evaluating operations, preferably in Housing

The ability to supervise, motivate, and direct staff while providing organizational leadership

Licensure & Certifications

Preferred Qualifications:

Job Duties

45% - Data Assessment & System Administration
Serves as the primary functional administrator within the department for StarRez and other applicable university systems, leading strategic planning, oversight of best practices, user permissions, and module configurations.
Develops, leads testing, implements, and maintains automated workflows within StarRez to eliminate manual processing bottlenecks across all central office cycles.
Liaises with system administrators to ensure data integrity across housing and applicable university systems. Ensure functional integrations and departmental usage of StarRez and campus-wide systems, including Banner, Slate, Lenel, Transact, and communication channels.
Directs the design and execution of online housing applications, roommate matching, room selection, room changes, and housing forms, and any licenses modules, and configurations within StarRez while ensuring responsible data stewardship and adherence to data best practices.
Leverages StarRez and other University data sources and tools to create custom reports to monitor, forecast, and optimize university occupancy and enrollment metrics.
Directs the coordination of physical security and access controls within the residence halls, ensuring accurate access in accordance with StarRez reservations mobile credentialing and security and camera systems. - ()
20% - Facilities, Maintenance, & Logistics
Provides leadership oversight for facilities maintenance, furnishings, warehouse operations, and inventory management by utilizing WebTMA and other systems for maintenance and inventory.
Evaluates and optimizes the digital work-order pipeline, ensuring seamless communication between residents, housing staff, and maintenance technicians through integrated platforms.
Coordinates residence hall space management, renovation projects for space needs, and capital improvements. - ()
10% - Financial Operations, P3 Oversight, & Budget Management
Forecasts annual residence hall revenue and room rates, as well as evaluating and assessing fee assessment, revenue/expenditures, and financial auditing of records to ensure compliance with university standards and regulations.
Assist with comprehensive oversight and leadership for the housing auxiliary budget operations, ensuring responsible, policy and procedure driven, effective, and ethical financial practices.
Develops strategic plan for residence halls and facilities including a 5-year master plan of building renovations and best practices for building new residence halls. - ()
10% - Staff Leadership, Policy Development/Evaluation, Training, & Development
Integrates operational data and StarRez analytics to evaluate policy effectiveness, driving data-informed decisions to improve the student and staff experience.
Establishes, evaluates, and updates all departmental policies, procedures, and SOPs, ensuring compliance with university, state, and federal regulations. This includes the annual assessment of various housing contracts and obtaining legal counsel approval of said contracts.
Provides strategic direction and leadership for staff across operations including administration, facilities, and technology, to ensure a forward-thinking culture of resiliency, innovation, data security, and stability.
Directs and delivers comprehensive training and professional development programs for housing staff, ensuring high proficiency in housing systems (such as StarRez and Lenel), reporting tools, and evolving software/process usage and updates.
Selects, trains, and provides regular goal-setting and performance evaluations for operations staff, aligning individual targets with departmental efficiency goals. - (Essential)
10% - Enterprise Communications
Directs the promotion of the university housing enterprise, liaising with the University Marketing and Communications team alongside the Director of Residence Life and utilizing university systems and CRM tools to deploy targeted automated email/SMS campaigns.
Oversees the strategy, visual appeal, and content accuracy of all departmental websites, portal landing pages, and student-facing communication. - (Essential)
5% - Supports the office functions by completing all other duties and special projects as assigned
Networks and completes professional development activities to enhance knowledge, skills, and abilities.
Attends meetings, training, and other events as requested
Provides back-up on-call coverage and assistance to other employees as required or requested.
Offers to assist others in the department to effectively handle workload.
Cross-trains others and participates in cross-training to enhance skills.
Acts in compliance with contracts, laws, regulations, and University policies, procedures and standards.
Completes special projects and other duties assigned. - (Essential)

Sponsorship: This position is not eligible for visa sponsorship.

Funding Source: Auxiliary

Open Until Filled: Yes

Special Instructions

EEO Statement

Eastern Kentucky University is an Equal Opportunity employer and educational institution and does not discriminate on the basis of age (40 and over), race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, ethnicity, disability, national origin, veteran status, or genetic information in the admission to, or participation in, any educational program or activity (e.g., athletics, academics and housing) which it conducts or any employment policy or practice.

Background Check Statement

Offers of employment are contingent upon a satisfactory background check.

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More about this job

Responsibilities

Leads the strategic and daily operations of university housing, including housing systems, data and reporting, facilities, maintenance, budgets, staff development, policies, and communications. Partners with Residence Life and campus stakeholders to improve occupancy, streamline processes, maintain secure and effective housing services, and plan facility investments.

Requirements

A master's degree in Student Personnel, Business, Finance, or a related field is required, along with three years of experience developing, administering, and evaluating operations, preferably in housing. The role also requires the ability to supervise, motivate, and direct staff while providing organizational leadership.

Skills

Housing Operations
StarRez Administration
Data Analysis and Reporting
Workflow Automation
Systems Integration
Facilities Management
Maintenance and Inventory Management
Budget Management
Revenue Forecasting
Staff Leadership
Policy Development
Training and Professional Development
Enterprise Communications
Access Control and Physical Security
Project and Capital Planning

Visa sponsorship

Not detected in the job text

Hiring contact

Karen Peavler

Keywords

StarRez
Banner
Slate
Lenel
Transact
WebTMA
Housing Operations
Residence Life
Student Housing
Data Integrity
Data Analytics
Custom Reporting
Workflow Automation
Systems Integration
User Permissions
Module Configuration
Occupancy Forecasting
Room Selection
Roommate Matching
Facilities Maintenance
Inventory Management
Work-Order Management
Auxiliary Budget
Revenue Forecasting
Capital Improvements
Access Control
Mobile Credentialing
CRM
Email and SMS Campaigns
Policy and Procedure Development

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Jobs in Canada