Jobs in Canada

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Added 5 mins ago
SM
Storeperson
Stevenson Memorial Hospital
Alliston, ON
- Full-time
College Diploma in Business and/or Logistics and Supply Chain Management preferred
Added 20 mins ago
B
Procurement & Category Analyst II
BCNET
Vancouver, BC
- $59,129 to $69,564 CAD / year
- Full-time
University degree in supply chain, procurement, operations and logistics, finance, business administration, data analytics, or a relevant discipline; an equivalent combination of education,…
Added 20 mins ago
VB
Anlst II, IT
Vale Base Metals
Toronto, ON
- Full-time
The Analyst II, Transition to Run is responsible for managing the seamless transition of new or modified IT services into the operational environment. This role ensures that all service,…
Added 20 mins ago
PB
Application Analyst - Intermediate
Phoenix Business Consulting (Intelligent Enterprise)
AB · Edmonton, AB
- Full-time
Technology and Innovation (TI) now supports Oil sand Operations of Energy and Minerals. Technology and Innovations Ministry requires the services of an experienced C#, Visual Studio and…
Added 50 mins ago
C
Senior Risk Analyst
Corpay
Toronto, ON
- Full-time
Working closely with Credit Risk leadership and cross-functional teams, including BI, Finance, Product and Operations, the Senior Analyst will help translate business requirements into…
Added 1 hour ago
CO
Technical Lead, HR/Finance (Oracle/PeopleSoft Enterprise FSCM & HCM Technical Administration)
City of Brampton
Brampton, ON
- Full-time
Manage and provide direction for the PeopleSoft application team in support of business operations. Liaise with PeopleSoft System Administrators, PeopleSoft Business Analysts, Application…
Added 1 hour ago
R|
Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are looking for an Accounts Receivable Analyst to join our Finance team and support the organization’s end-to-end receivables operations.
Added 1 hour ago
R|
Clinical Trial Financial Control Analyst, Oncology Portfolio
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are seeking a Clinical Trial Financial Control Analyst to provide independent financial control and reconciliation for Oncology-sponsored clinical research studies. Reporting within the…
Added 1 hour ago
VB
Senior Analyst, Sales Reporting
Vale Base Metals
Toronto, ON
- Full-time
We are seeking a Senior Analyst, Commercial Reporting – Copper & PGMs to join the Commercial team for a permanent opportunity based in Toronto, Ontario. This role reports to the Commercial…
Added 1 hour ago
EM
Senior Analyst, Customer Relationship Management
EKU Master of Public Administration Program
Richmond, BC
- Full-time
Must have knowledge of relational databases and computer software and languages
Added 2 hours ago
D
Analyst/Consultant, Cyber Offensive Testing
Deloitte
Vancouver, BC
- Full-time
…people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and…
Added 2 hours ago
KC
SOC Analyst Level 2 - Cyber Security
KPMG Canada
Montreal, QC
- Full-time
Receive escalation from L1 SOC analyst to determine increased risk to the business
Added 2 hours ago
MT
Accounting Analyst
Mafra Talents
Vancouver, BC
- $77,000 to $82,000 CAD / year
- Full-time
Hybrid - 3 days per week in the Vancouver office
Added 5 hours ago
H-
SAP SD Functional Consultant / Business Solutions Analyst
HireKraft - SAP Staffing. Solved.
Toronto, ON
- Contract
Ability to work on-site in Toronto Area approximately 3 days per week
Added 6 hours ago
Senior Financial Analyst
First Majestic Silver
Vancouver, BC
First Majestic Silver Corp. is a Canadian-based mining company with silver and gold operations located in Mexico and the United States. We own and operate four producing underground mines…
Added 6 hours ago
IT
Payroll Specialist
Ideon Technologies
Richmond, BC
- Full-time
We are seeking a Payroll Specialist - a brand new role! - who will take end-to-end ownership of our payroll operations. You will process semi-monthly payroll with a primary focus on Canada…
Added 6 hours ago
CO
Specialist, Reliability
Council on Vertical Urbanism (CVU) - Australia Chapter
Windsor, ON
- Full-time
…friends every day, and realizing our potential as people and as a…
Added 6 hours ago
RH
Senior Financial Analyst
Robert Half
Toronto, ON
- $80,000 to $95,000 CAD / year
- Full-time
**This role requires you to be on-site 4 days per week, Friday is a work from home day
Added 6 hours ago
Q
Support Specialist
Quandri
Vancouver, BC
- Full-time
As a Support Analyst at Quandri, you’ll be the first line of help for the insurance brokerages that rely on our tool every day. You’ll own customer issues from the first report through…
Added 7 hours ago
TS
TDS Operations Analyst II
TD Securities
Toronto, ON
- Full-time
Global Operations and Business Services employees bring diverse talents and experiences to provide value to TD Securities. Our team offers a dynamic and inclusive environment where…
Added 7 hours ago
TS
Freight-Rate Analyst
TalentSphere Staffing Solutions
Mississauga, ON
- Full-time
Our client, a well-established organization within the transportation and logistics industry, is seeking a Freight Rate Analyst to support transportation pricing, carrier rate management,…
Added 7 hours ago
N
Analyst, Retail, North American Finance Operations
Nutrien
Saskatoon, SK
- Full-time
Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each…
Added 7 hours ago
N
Analyst, Retail, North American Finance Operations
Nutrien
Calgary, AB
- Full-time
Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each…
Added 7 hours ago
FM
Financial Analyst
Ford Motor Company
Oakville, ON
- Full-time
Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week.
Added 7 hours ago
A
Senior Treasury Business Analyst-1862
Amyantek
Toronto, ON
- Contract
Position title: 1862 - Treasury Project Analyst

EKU Master of Public Administration Program

Senior Analyst, Customer Relationship Management

Richmond, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

497756
Richmond Campus
Technology Positions
Fulltime Staff

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Title: Senior Analyst, Customer Relationship Management

Position Type: Fulltime Staff

Search Type: External - minimum 7 days

Department: 52R000 - Information Technology

Division: 1R0105 - Information Technology

Position Location: Richmond Campus

Driver Classification: Non-Driver

FLSA: Exempt

Schedule Type: Full Time (37.5 hrs per week or more)

Hours Per Week: 37.5

Additional Schedule Details

Posted Salary Grade: Exempt - G22

Retirement: KTRS

Contact Person: Tiffany Hampton

Job Summary/Basic Functions

The Senior CRM Analyst provides technical leadership in the analysis, design, development, integration, and testing of complex technical mission-critical systems that utilize system information systems (SIS) data. Participates in strategic technical decision-making and manages daily operations and system security. provides system problem resolutions to university users through knowledge of software/language and system data and the development of best practices through research. This is done to serve the University's information needs and to assist in easy facilitation of productive business practices of the University.

Minimum Qualifications

Education: Bachelor's Degree Required, Master's Degree Preferred.

Experience: Two years of experience required. Experience working in a university setting in a programming or CRM related field preferred.

Must have knowledge of relational databases and computer software and languages. University experience is preferred.

Licensure & Certifications

Preferred Qualifications:

Job Duties

40% - CRM Oversight: Take the lead in overseeing the University's CRM system, serving as the main point of contact between technical and functional teams during the design, analysis, and enhancement of software solutions and systems. Manage daily technical operations of the University CRM, Slate, and maintain procedural manuals to ensure operational efficiency, data accuracy, and information integrity. Act as a subject matter expert on system functionality and play a crucial role in the implementation of new systems by staying updated on developments in institutional research, evolving university objectives, and future programming requirements. - (Essential)
40% - Project Management and Leadership: Provide crucial support in the selection, interpretation, and execution of tasks related to projects. Deliver clear and concise project/status updates, ensuring effective communication. Offer leadership and guidance to CRM Analysts in addressing assessment, planning, and evaluation requirements, focusing on measurable progress and results. - (Essential)
20% - Collaboration and Training: Foster collaboration with various business units across campus to streamline process flows, assess impact, and develop cross-functional systems. Cultivate strong working relationships with business partners and internal teams to promote seamless coordination and innovation for processes. Manage trainings/workshops for campus stakeholders in navigating the CRM system for best practices. - (Essential)

Sponsorship: This position is not eligible for visa sponsorship.

Funding Source: Institutional

Open Until Filled: Yes

Special Instructions

EEO Statement

Eastern Kentucky University is an Equal Opportunity employer and educational institution and does not discriminate on the basis of age (40 and over), race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, ethnicity, disability, national origin, veteran status, or genetic information in the admission to, or participation in, any educational program or activity (e.g., athletics, academics and housing) which it conducts or any employment policy or practice.

Background Check Statement

Offers of employment are contingent upon a satisfactory background check.

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More about this job

Responsibilities

Oversee the university’s Slate CRM, including daily technical operations, system enhancements, data integrity, security, and coordination between technical and functional teams. Lead project planning and communication, guide CRM analysts, collaborate with campus business units, and provide training to stakeholders.

Requirements

A bachelor’s degree and at least two years of experience are required; a master’s degree and experience in a university programming or CRM role are preferred. Candidates must know relational databases, computer software, and programming languages.

Skills

CRM Administration
Slate CRM
Project Management
Technical Leadership
Relational Databases
Systems Analysis
Software Design
Systems Integration
Software Testing
System Security
Data Accuracy
Process Improvement
Cross-Functional Collaboration
Training and Facilitation

Visa sponsorship

Not detected in the job text

Hiring contact

Tiffany Hampton

Keywords

CRM
Slate
Student Information Systems
Relational Databases
Programming Languages
Systems Analysis
Software Design
Systems Development
Systems Integration
Software Testing
System Security
Technical Operations
Data Accuracy
Information Integrity
Project Management
Technical Leadership
Institutional Research
Process Flows
Cross-Functional Collaboration
Stakeholder Training
Higher Education

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Jobs in Canada