Jobs in Canada

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Added 53 mins ago
RB
Senior Technical Systems Analyst
Royal Bank of Canada
Toronto, ON
- Full-time
The Senior Technical Systems Analyst will be joining the Data Delivery Middleware team. This is a developer role that will be responsible for code development, testing and support for…
Added 53 mins ago
MC
Senior IT Business Analyst (Insurance)
MMC Corporate
Toronto, ON
- Other
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 1 hour ago
CT
housing policy analyst
Cowichan Tribes
Duncan, BC
- Full-time
Added 3 hours ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Title: Senior Financial Analyst - Corporate Accounting
Added 3 hours ago
C
Senior Risk Analyst
Corpay
Toronto, ON
- Full-time
Corpay is seeking an experienced, detail-oriented, and data-driven Senior Analyst, Risk & Control with 3–5 years of relevant experience and strong technical expertise in data analysis, SQL,…
Added 3 hours ago
LC
Analyst, Promotion Optimization
Loblaw Companies Limited
Toronto, ON
- Full-time
…the business. We partner closely with Category Managers and senior leadership to optimize promotional strategies, deliver value-added insights, and drive incremental sales and margin.…
Added 4 hours ago
EM
Senior Analyst, Programmer, Enterprise Applications
EKU Master of Public Administration Program
Richmond, BC
- Full-time
Title: Senior Analyst, Programmer, Enterprise Applications
Added 4 hours ago
VB
Senior Analyst, Sales Reporting
Vale Base Metals
Toronto, ON
- Full-time
We are seeking a Senior Analyst, Commercial Reporting – Copper & PGMs to join the Commercial team for a permanent opportunity based in Toronto, Ontario. This role reports to the Commercial…
Added 4 hours ago
EM
Senior Analyst, Customer Relationship Management
EKU Master of Public Administration Program
Richmond, BC
- Full-time
Must have knowledge of relational databases and computer software and languages
Added 4 hours ago
RH
Senior Manager Analytics
Robert Half
Mississauga, ON
- $70 to $95 CAD / hour
- Contract
Work Arrangement: Hybrid, with 4 days per week onsite
Added 4 hours ago
FN
Application Business Analyst, IT Application Management
First National Financial LP
Toronto, ON · East York, ON
- Contract
Hybrid working environment (2-3 days in office)
Added 6 hours ago
SM
RQ11731 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 6 hours ago
SM
RQ11734 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 7 hours ago
RH
Senior Payroll Analyst, Bilingual
Robert Half
Toronto, ON
- Full-time
We are seeking an experienced Bilingual (English/French) Senior Payroll Specialist to support complex Canadian multi-provincial payroll operations. Reporting to the Senior Manager, Payroll,…
Added 7 hours ago
S(
Senior Referrals Analyst
səlilwətaɬ (Tsleil-Waututh Nation)
North Vancouver, BC
- Full-time
The role of the Senior Referrals Analyst is to assist and support the Consultation and Accommodation (CA) Manager and the Referrals program in the Treaty, Lands and Resources department.…
Added 9 hours ago
CI
Senior Associate, Listed Real Estate - Equities Analyst (London or Toronto)
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
As an Equity Analyst on the Listed Real Estate team, you will conduct rigorous fundamental research and valuation analysis to support a concentrated, long-only portfolio of high-conviction…
Added 9 hours ago
D&
Senior FP&A Analyst
Dye & Durham Corporation
Toronto, ON
- Full-time
The Senior FP&A Analyst is responsible for supporting financial planning, forecasting, reporting, and business analysis activities that enable strategic decision-making across the…
Added 9 hours ago
RH
Senior Financial Analyst
Robert Half
Toronto, ON
- $80,000 to $95,000 CAD / year
- Full-time
**This role requires you to be on-site 4 days per week, Friday is a work from home day
Added 9 hours ago
J&
Lead Financial Analyst, LATAM & Canada GDCL
Johnson & Johnson MedTech
Markham, ON
- Full-time
This role can be based in any of the following DePuy Synthes office locations in Latin America, Canada, and the United States · The candidate must have demonstrated strong processional judgement as the role is accountable for maintaining strong compliance discipline
Added 9 hours ago
PB
Strategic Finance Manager
Pacific Blue Cross
Burnaby, BC
- Full-time
…across multiple workstreams, presenting recommendations to senior leaders, and influencing decisions through data-driven…
Added 9 hours ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Title: Senior Financial Analyst - Corporate Accounting
Added 10 hours ago
A
Senior Treasury Business Analyst-1862
Amyantek
Toronto, ON
- Contract
Position title: 1862 - Treasury Project Analyst
Added 10 hours ago
OP
Senior Financial Analyst
Ottawa Police Service
Ottawa, ON
- Full-time
Reporting to the Manager of Financial Planning, the Senior Financial Analyst provides analytical resources to OPS including:
Added 10 hours ago
MC
Data Analyst – Power BI Microsoft Fabric (36191)
Myticas Consulting
Ottawa, ON
- Full-time
Reporting to a senior technology leader and working closely with a Data Architect, you will design and maintain dashboards, reports, data models and analytical solutions using Microsoft…
Added 10 hours ago
MC
Senior Business Analyst, Proposal & SOW Writing (36143)
Myticas Consulting
Ottawa, ON
- Contract
Location: Ottawa, Ontario, onsite 2–3 days per week

EKU Master of Public Administration Program

Senior Analyst, Customer Relationship Management

Richmond, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

497756
Richmond Campus
Technology Positions
Fulltime Staff

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Title: Senior Analyst, Customer Relationship Management

Position Type: Fulltime Staff

Search Type: External - minimum 7 days

Department: 52R000 - Information Technology

Division: 1R0105 - Information Technology

Position Location: Richmond Campus

Driver Classification: Non-Driver

FLSA: Exempt

Schedule Type: Full Time (37.5 hrs per week or more)

Hours Per Week: 37.5

Additional Schedule Details

Posted Salary Grade: Exempt - G22

Retirement: KTRS

Contact Person: Tiffany Hampton

Job Summary/Basic Functions

The Senior CRM Analyst provides technical leadership in the analysis, design, development, integration, and testing of complex technical mission-critical systems that utilize system information systems (SIS) data. Participates in strategic technical decision-making and manages daily operations and system security. provides system problem resolutions to university users through knowledge of software/language and system data and the development of best practices through research. This is done to serve the University's information needs and to assist in easy facilitation of productive business practices of the University.

Minimum Qualifications

Education: Bachelor's Degree Required, Master's Degree Preferred.

Experience: Two years of experience required. Experience working in a university setting in a programming or CRM related field preferred.

Must have knowledge of relational databases and computer software and languages. University experience is preferred.

Licensure & Certifications

Preferred Qualifications:

Job Duties

40% - CRM Oversight: Take the lead in overseeing the University's CRM system, serving as the main point of contact between technical and functional teams during the design, analysis, and enhancement of software solutions and systems. Manage daily technical operations of the University CRM, Slate, and maintain procedural manuals to ensure operational efficiency, data accuracy, and information integrity. Act as a subject matter expert on system functionality and play a crucial role in the implementation of new systems by staying updated on developments in institutional research, evolving university objectives, and future programming requirements. - (Essential)
40% - Project Management and Leadership: Provide crucial support in the selection, interpretation, and execution of tasks related to projects. Deliver clear and concise project/status updates, ensuring effective communication. Offer leadership and guidance to CRM Analysts in addressing assessment, planning, and evaluation requirements, focusing on measurable progress and results. - (Essential)
20% - Collaboration and Training: Foster collaboration with various business units across campus to streamline process flows, assess impact, and develop cross-functional systems. Cultivate strong working relationships with business partners and internal teams to promote seamless coordination and innovation for processes. Manage trainings/workshops for campus stakeholders in navigating the CRM system for best practices. - (Essential)

Sponsorship: This position is not eligible for visa sponsorship.

Funding Source: Institutional

Open Until Filled: Yes

Special Instructions

EEO Statement

Eastern Kentucky University is an Equal Opportunity employer and educational institution and does not discriminate on the basis of age (40 and over), race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, ethnicity, disability, national origin, veteran status, or genetic information in the admission to, or participation in, any educational program or activity (e.g., athletics, academics and housing) which it conducts or any employment policy or practice.

Background Check Statement

Offers of employment are contingent upon a satisfactory background check.

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More about this job

Responsibilities

Oversee the university’s Slate CRM, including daily technical operations, system enhancements, data integrity, security, and coordination between technical and functional teams. Lead project planning and communication, guide CRM analysts, collaborate with campus business units, and provide training to stakeholders.

Requirements

A bachelor’s degree and at least two years of experience are required; a master’s degree and experience in a university programming or CRM role are preferred. Candidates must know relational databases, computer software, and programming languages.

Skills

CRM Administration
Slate CRM
Project Management
Technical Leadership
Relational Databases
Systems Analysis
Software Design
Systems Integration
Software Testing
System Security
Data Accuracy
Process Improvement
Cross-Functional Collaboration
Training and Facilitation

Visa sponsorship

Not detected in the job text

Hiring contact

Tiffany Hampton

Keywords

CRM
Slate
Student Information Systems
Relational Databases
Programming Languages
Systems Analysis
Software Design
Systems Development
Systems Integration
Software Testing
System Security
Technical Operations
Data Accuracy
Information Integrity
Project Management
Technical Leadership
Institutional Research
Process Flows
Cross-Functional Collaboration
Stakeholder Training
Higher Education

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Jobs in Canada