Jobs in Canada

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Added 4 hours ago
MC
Senior IT Business Analyst (Insurance)
MMC Corporate
Toronto, ON
- Other
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 5 hours ago
CT
housing policy analyst
Cowichan Tribes
Duncan, BC
- Full-time
Report on implications for housing and related social policy
Added 7 hours ago
C
Senior Risk Analyst
Corpay
Toronto, ON
- Full-time
Corpay is seeking an experienced, detail-oriented, and data-driven Senior Analyst, Risk & Control with 3–5 years of relevant experience and strong technical expertise in data analysis, SQL,…
Added 7 hours ago
EM
Senior Analyst, Programmer, Enterprise Applications
EKU Master of Public Administration Program
Richmond, BC
- Full-time
Title: Senior Analyst, Programmer, Enterprise Applications
Added 7 hours ago
EM
Senior Analyst, Customer Relationship Management
EKU Master of Public Administration Program
Richmond, BC
- Full-time
Must have knowledge of relational databases and computer software and languages
Added 10 hours ago
SM
RQ11731 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 10 hours ago
SM
RQ11734 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 11 hours ago
S(
Senior Referrals Analyst
səlilwətaɬ (Tsleil-Waututh Nation)
North Vancouver, BC
- Full-time
The role of the Senior Referrals Analyst is to assist and support the Consultation and Accommodation (CA) Manager and the Referrals program in the Treaty, Lands and Resources department.…
Added 13 hours ago
C
SR Guidewire Analyst/Scrum master- Onsite
Cognizant
Toronto, ON
- Full-time
Provide clear delivery updates to senior stakeholders covering progress, risks, dependencies, milestones, and release readiness.
Added 13 hours ago
M
Senior Financial Analysis
McElhanney
Vancouver, BC
- Full-time
McElhanney is currently seeking an experienced Senior Financial Analyst to join our team in Vancouver, BC. The successful candidate will perform a variety of tasks to support our fast-paced…
Added 14 hours ago
TU
Financial Analyst
The University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
The role of the Financial Analyst is to support the Finance Manager by providing data analysis, preliminary hypothesis, and insights to support unit leaders in decision making. With…
Added 14 hours ago
TU
Senior Research Analyst, Pharmacoepidemiology
The University of British Columbia
Victoria, BC
- $8,087.08 to $12,117.08 CAD / month
- Full-time
The Senior Research Analyst will manage a team of research analysts and data analysts to perform pharmacoepidemiology studies for the BC Ministry of Health (MoH), Canadian Network for…
Added 14 hours ago
UO
Senior Research Analyst, Pharmacoepidemiology
University of British Columbia
Victoria, BC · BOFF | Therapeutics Initiative (THRPI)
- $8,087.08 to $12,117.08 CAD / month
- Full-time
The Senior Research Analyst will manage a team of research analysts and data analysts to perform pharmacoepidemiology studies for the BC Ministry of Health (MoH), Canadian Network for…
Added 14 hours ago
C
Senior QA Test Analyst, Assistant Vice President
Citi
Mississauga, ON
- Full-time
The IT Quality Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and…
Added 15 hours ago
NS
Senior Business Analyst
Nova Scotia Power
Halifax, NS
- Full-time
We are looking for a Senior Business Analyst to join our team. Reporting to the Manager, Tech PMO Strategy, you will be accountable for leading the overall business analysis approach and…
Added 16 hours ago
CC
Senior Business Analyst RQ11731 (CANADA) - Onsite
Computer Consultants International, Inc.
Toronto, ON
- Contract
Senior Business Analyst- RQ11731 (CANADA) - Onsite
Added 16 hours ago
A
Industry Analyst (Energy-market) - Must relocate to Saudi Arabia
aramco
Calgary, AB
- Full-time
Based in Saudi Arabia, the Industry Analyst will monitor and interpret energy-market, geopolitical, policy, technology, and broader business developments. The role will turn internal and…
Added 17 hours ago
Investment Reporting Analyst | Great West
The Canada Life Assurance Company
Winnipeg, MB
The Analyst will focus on investment compliance reporting and related analysis for Great-West Lifeco's consolidated investment portfolio, while also supporting investment disclosures for…
Added 17 hours ago
UO
Financial Analyst
University of British Columbia
Vancouver, BC · UBCV | P. A. Woodward Instructional Resources Centre (IRC)
- $7,158.42 to $10,292.25 CAD / month
- Full-time
The role of the Financial Analyst is to support the Finance Manager by providing data analysis, preliminary hypothesis, and insights to support unit leaders in decision making. With…
Added 17 hours ago
D
Product Owner, Product management
Desjardins
Montreal, QC
- Full-time
…close collaboration with the project developer and business analyst to ensure the solution meets user needs and that the project’s expected benefits are delivered. You will manage…
Added 17 hours ago
Senior Analyst - Operations Analytics
WestJet Group
Calgary, AB
The Senior Analyst, Operational Performance Analytics is responsible for developing high-quality analysis, reporting, and insights that support the airline’s operational performance…
Added 18 hours ago
C
Cyber Security Analyst
Creyos
Toronto, ON
- $80,000 to $100,000 CAD / year
- Full-time
We are looking for a Cybersecurity Analyst to join our team to drive the implementation of compliance and information security initiatives, and ensure our business practices meet the…
Added 18 hours ago
L
Senior Analyst, Continuous Improvement (Hybrid- Toronto, ON or Burnaby/BC)
LifeLabs
Toronto, ON · Burnaby, BC
- $79,900 to $101,800 CAD / year
Job Title: Senior Analyst, Continuous Improvement
Added 19 hours ago
B
Financial Governance, Audit & Internal Controls Analyst, Winter 2027 (Co-op/Internship) - 4 Months
BMO
Toronto, ON
- Full-time
Must possess strong leadership & communication skills, will work with, and present content to Senior Leadership
Added 19 hours ago
B
Data Analyst - Viva Engage
BeachHead
Toronto, ON
- $50.35 to $60.42 CAD / hour
- Contract
Working with one of our top financial clients, this role calls for a Data Analyst - Viva Engage to support enterprise communication analytics. This opportunity offers end-to-end ownership…

EKU Master of Public Administration Program

Senior Analyst, Customer Relationship Management

Richmond, BC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

497756
Richmond Campus
Technology Positions
Fulltime Staff

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Title: Senior Analyst, Customer Relationship Management

Position Type: Fulltime Staff

Search Type: External - minimum 7 days

Department: 52R000 - Information Technology

Division: 1R0105 - Information Technology

Position Location: Richmond Campus

Driver Classification: Non-Driver

FLSA: Exempt

Schedule Type: Full Time (37.5 hrs per week or more)

Hours Per Week: 37.5

Additional Schedule Details

Posted Salary Grade: Exempt - G22

Retirement: KTRS

Contact Person: Tiffany Hampton

Job Summary/Basic Functions

The Senior CRM Analyst provides technical leadership in the analysis, design, development, integration, and testing of complex technical mission-critical systems that utilize system information systems (SIS) data. Participates in strategic technical decision-making and manages daily operations and system security. provides system problem resolutions to university users through knowledge of software/language and system data and the development of best practices through research. This is done to serve the University's information needs and to assist in easy facilitation of productive business practices of the University.

Minimum Qualifications

Education: Bachelor's Degree Required, Master's Degree Preferred.

Experience: Two years of experience required. Experience working in a university setting in a programming or CRM related field preferred.

Must have knowledge of relational databases and computer software and languages. University experience is preferred.

Licensure & Certifications

Preferred Qualifications:

Job Duties

40% - CRM Oversight: Take the lead in overseeing the University's CRM system, serving as the main point of contact between technical and functional teams during the design, analysis, and enhancement of software solutions and systems. Manage daily technical operations of the University CRM, Slate, and maintain procedural manuals to ensure operational efficiency, data accuracy, and information integrity. Act as a subject matter expert on system functionality and play a crucial role in the implementation of new systems by staying updated on developments in institutional research, evolving university objectives, and future programming requirements. - (Essential)
40% - Project Management and Leadership: Provide crucial support in the selection, interpretation, and execution of tasks related to projects. Deliver clear and concise project/status updates, ensuring effective communication. Offer leadership and guidance to CRM Analysts in addressing assessment, planning, and evaluation requirements, focusing on measurable progress and results. - (Essential)
20% - Collaboration and Training: Foster collaboration with various business units across campus to streamline process flows, assess impact, and develop cross-functional systems. Cultivate strong working relationships with business partners and internal teams to promote seamless coordination and innovation for processes. Manage trainings/workshops for campus stakeholders in navigating the CRM system for best practices. - (Essential)

Sponsorship: This position is not eligible for visa sponsorship.

Funding Source: Institutional

Open Until Filled: Yes

Special Instructions

EEO Statement

Eastern Kentucky University is an Equal Opportunity employer and educational institution and does not discriminate on the basis of age (40 and over), race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, ethnicity, disability, national origin, veteran status, or genetic information in the admission to, or participation in, any educational program or activity (e.g., athletics, academics and housing) which it conducts or any employment policy or practice.

Background Check Statement

Offers of employment are contingent upon a satisfactory background check.

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More about this job

Responsibilities

Oversee the university’s Slate CRM, including daily technical operations, system enhancements, data integrity, security, and coordination between technical and functional teams. Lead project planning and communication, guide CRM analysts, collaborate with campus business units, and provide training to stakeholders.

Requirements

A bachelor’s degree and at least two years of experience are required; a master’s degree and experience in a university programming or CRM role are preferred. Candidates must know relational databases, computer software, and programming languages.

Skills

CRM Administration
Slate CRM
Project Management
Technical Leadership
Relational Databases
Systems Analysis
Software Design
Systems Integration
Software Testing
System Security
Data Accuracy
Process Improvement
Cross-Functional Collaboration
Training and Facilitation

Visa sponsorship

Not detected in the job text

Hiring contact

Tiffany Hampton

Keywords

CRM
Slate
Student Information Systems
Relational Databases
Programming Languages
Systems Analysis
Software Design
Systems Development
Systems Integration
Software Testing
System Security
Technical Operations
Data Accuracy
Information Integrity
Project Management
Technical Leadership
Institutional Research
Process Flows
Cross-Functional Collaboration
Stakeholder Training
Higher Education

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Jobs in Canada