Jobs in Canada

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Added 12 mins ago
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Full-Time/Part-Time Student Optician: North Vancouver, BC
Specsavers
Brantford, ON
- Full-time
- Part-time
Have at least 2 years of previous customer service experience, preferably in an optical dispensary environment
Added 12 mins ago
Promotions Producer
Rogers Communications
Mississauga, ON
…stories, excite and engage our customers while keeping the customer experience top of…
Added 12 mins ago
Principal Network Architect
Rogers Communications
Toronto, ON · Brampton, ON
…deliver solutions that improve performance, efficiency, and customer experience. You will identify opportunities, influence strategy, evaluate solutions, introduce new capabilities, and…
Added 27 mins ago
AC
Tim Hortons General Help
Aramark Canada
Calgary, AB
- Full-time
…stars, you'll take on the important tasks of providing excellent customer service by preparing drink and food orders, as well as maintaining cleanliness of the environments we work in. The…
Added 27 mins ago
AC
Multi-Location Restaurant Manager
Aramark Canada
Ottawa, ON · Kanata, ON
- $28 to $30 CAD / hour
- Full-time
Must have reliable personal transportation to and from the arena
Added 27 mins ago
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Fashion Associate (Daytime/Weekday) - Smart Centers Saskatoon South
RCL - Reitmans Canada Ltd/Ltée
Saskatoon, SK
- Part-time
Deliver an outstanding shopping experience that builds strong customer relationships and loyalty.
Added 27 mins ago
A
Parts Advisor - Dodge City
AutoCanada
Saskatoon, SK
- $54,000 to $66,000 CAD / year
- Other
…shops within a defined territory. This role demands exceptional customer service and relationship-building skills, ensuring clients receive accurate parts information, competitive pricing,…
Added 27 mins ago
AC
Sous Chef
Aramark Canada
AB · Edmonton, AB
- Full-time
Maintains excellent customer service and positive demeanor towards guests, customers, clients, co-workers, etc.
Added 27 mins ago
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We're Hiring! Legal Administrative Assistants (Entry Level)
North & Company LLP Law Offices
Lethbridge, AB
- Full-time
…begin their careers in the legal field, gain valuable hands-on experience, and develop their administrative skills in a professional and supportive…
Added 27 mins ago
AC
Housekeeper
Aramark Canada
Lethbridge, AB
- Full-time
As a professional Housekeeper on our team, you'll take pride in cleaning and maintaining the cleanliness of our locations to help keep our guests happy and healthy. Integrity and attention…
Added 27 mins ago
LC
Regulated Pharmacy Technician, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 27 mins ago
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Bodily Injury, Claims Advisor II
TD
Burlington, ON
- Full-time
This is a primarily onsite position, with an expectation to work from the office 4 days per week
Added 27 mins ago
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Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Customer-service mindset with professional judgment.
Added 27 mins ago
AC
Bartender
Aramark Canada
Halifax, NS
- Part-time
Added 27 mins ago
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Replenishment - Leader Night Shift
Sobeys
Saint John, NB
- Full-time
The Night Shift Leader will provide customers with friendly and professional service · Responsible for supervision of employees on the night shift
Added 27 mins ago
AC
Cook
Aramark Canada
Toronto, ON
- Full-time
Maintains excellent customer service and positive demeanor towards guests, customers, clients, co-workers, etc.
Added 27 mins ago
VB
Technical Marketing Specialist
Vale Base Metals
Toronto, ON
- Full-time
You are a commercially grounded technical professional who can connect product performance, refinery process capabilities, and customer requirements with market opportunities and financial…
Added 27 mins ago
AC
Dietary Aide
Aramark Canada
Toronto, ON
- Full-time
Previous customer service and/or call center experience preferred
Added 27 mins ago
CM
CONCEPTEUR D’EXPERIENCES DE VOYAGE BILINGUE POUR LE SERVICE A LA CLIENTELE / BI-LINGUAL GUEST SERVICE TRAVEL ADVISOR
Club Med
Montreal, QC
- Full-time
Are you ready to work for an international company where you can experience a unique professional career? Our Customer Service Center office is centrally located in Montreal and seeks…
Added 27 mins ago
SI
Recruitment Assistant
Shannex Incorporated
Halifax, NS
- Full-time
If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they…
Added 27 mins ago
EM
Specialist, Student Accounting
EKU Master of Public Administration Program
Richmond, BC
- Full-time
The Specialist serves as a primary resource for students, parents, and campus stakeholders by delivering exceptional customer service and responding to inquiries through phone, email, and…
Added 27 mins ago
EM
Admissions Recruitment Ambassador
EKU Master of Public Administration Program
Richmond, BC
- Full-time
…the creation of a welcoming, positive, and impactful visit experience at Eastern Kentucky University. Working primarily with prospective students, families, and guests, the ARA role is…
Added 27 mins ago
LC
Pharmacy Assistant, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Chatham-Kent, ON · Chatham, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 27 mins ago
AC
Cook
Aramark Canada
Ottawa, ON
- Full-time
To meet mandatory federal background verification standards, candidates must have:
Added 27 mins ago
LC
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Shelburne, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

EKU Master of Public Administration Program

Specialist, Student Accounting

Richmond, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Education: Bachelor’s degree
Posting language: English
Posted: Nov 9, 2026

Original job description

497703
Richmond Campus
Financial Positions
Fulltime Staff

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Title: Specialist, Student Accounting

Position Type: Fulltime Staff

Search Type: External - minimum 7 days

Department: 68R000 - University Business Services

Division: 4R0000 - Financial Affairs

Position Location: Richmond Campus

Driver Classification: Non-Driver

FLSA: Non-Exempt

Schedule Type: Full Time (37.5 hrs per week or more)

Additional Schedule Details: This is an on-campus position. Normal office hours are Monday - Friday, 8:00am - 4:30pm with the exception of some weeks during summer and winter which are Monday-Thursday, 7:30am - 5:00pm.

Posted Salary Grade: Non-Exempt - G20

Retirement: KTRS

Contact Person: Ursula Felicicchia Cox

Job Summary/Basic Functions

The Student Accounting Services Specialist is responsible for providing comprehensive support across multiple functional areas within the office and serving as a cross-trained resource to assist staff as needed. The position requires in-depth knowledge of current and former student accounts, collection accounts, student refunds, and 1098-T tax reporting processes. The incumbent must maintain a working knowledge of all applicable federal, state, and institutional regulations governing these areas and ensure compliance in the administration of related duties.

The Specialist serves as a primary resource for students, parents, and campus stakeholders by delivering exceptional customer service and responding to inquiries through phone, email, and online chat interactions. This role provides accurate guidance, resolves account-related questions, and assists individuals in understanding institutional policies and procedures. The position also supports operational continuity within the Student Accounting Services team by providing service coverage across multiple functions while fostering a positive, professional, and customer-focused experience.

Minimum Qualifications

Education: Bachelor's degree required. Degree in Accounting, Finance, or a related field is preferred.

Experience: Two years of experience is required. Experience with student financial services, internal or external collections, and accounting or finance is preferred.

Job Duties

50% - Processes student refunds and assists with pre-collect and collection activities. - (Essential)
35% - Responds to incoming phone calls, chats and emails regarding general office and student account inquiries while providing excellent customer service. - (Essential)
10% - Manages multiple tasks involving 1098T processing, account reconciliations, invoices, data audits, former student payment plans, and bankruptcy notifications.
5% - Supports the office functions by completing all other duties and special projects as assigned.

Sponsorship: This position is not eligible for visa sponsorship.

Funding Source: Institutional

Open Until Filled: Yes

EEO Statement

Eastern Kentucky University is an Equal Opportunity employer and educational institution and does not discriminate on the basis of age (40 and over), race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, ethnicity, disability, national origin, veteran status, or genetic information in the admission to, or participation in, any educational program or activity (e.g., athletics, academics and housing) which it conducts or any employment policy or practice.

Background Check Statement

Offers of employment are contingent upon a satisfactory background check.

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More about this job

Responsibilities

Processes student refunds and supports pre-collection and collection activities. Responds to student account inquiries and handles related tasks such as 1098-T processing, reconciliations, invoices, data audits, payment plans, and bankruptcy notifications.

Requirements

A bachelor's degree is required, with a degree in accounting, finance, or a related field preferred. Two years of experience are required; experience in student financial services, collections, accounting, or finance is preferred.

Skills

Student Account Management
Student Refund Processing
Collections
Customer Service
Account Reconciliation
1098-T Tax Reporting
Invoice Processing
Data Auditing
Payment Plan Administration
Regulatory Compliance
Communication
Multitasking

Visa sponsorship

Not detected in the job text

Hiring contact

Ursula Felicicchia Cox

Keywords

Student Accounting Services
Student Accounts
Student Refunds
Pre-Collection
Collections
1098-T Tax Reporting
Account Reconciliation
Invoice Processing
Data Audits
Former Student Payment Plans
Bankruptcy Notifications
Federal Regulations
State Regulations
Institutional Policies
Regulatory Compliance
Phone Support
Email Support
Online Chat
Customer Service
Accounting
Finance
Higher Education

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Jobs in Canada