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Added 1 hour ago
EM
Specialist, Collections
EKU Master of Public Administration Program
Richmond, BC
- Full-time
The Specialist serves as a primary resource for students, parents, and third-party agencies by providing exceptional customer service and responding to inquiries related to collections and…
Added 1 hour ago
EM
Database Administrator II
EKU Master of Public Administration Program
Richmond, BC
- Full-time
Added 2 hours ago
EM
Supervisor, Grounds Zone
EKU Master of Public Administration Program
Richmond, BC
- Full-time
…efficient flow of the overall greenhouse operation with safety and customer…
Added 2 hours ago
EM
Specialist, Student Accounting
EKU Master of Public Administration Program
Richmond, BC
- Full-time
The Specialist serves as a primary resource for students, parents, and campus stakeholders by delivering exceptional customer service and responding to inquiries through phone, email, and…
Added 2 hours ago
EM
Admissions Recruitment Ambassador
EKU Master of Public Administration Program
Richmond, BC
- Full-time
Added 2 hours ago
EM
Specialist, Proposal Development
EKU Master of Public Administration Program
Richmond, BC
- Full-time
…Sponsored Programs office. The position requires excellent customer service and communication skills, a high level of attention to detail, skills in using Microsoft Excel for budget-related…
Added 2 hours ago
EM
Development and Alumni Engagement Student Liaison
EKU Master of Public Administration Program
Richmond, BC
- Full-time
…carry out daily administrative duties of the division, provide customer service to alumni, donors, students, and potential future colonels, and work closely with the Development and Alumni…
Added 2 hours ago
EM
Gallery Assistant & Technician
EKU Master of Public Administration Program
Richmond, BC
- Full-time
Applicants must have some availability between Monday-Friday from 10AM - 5PM to work during open hours
Added 2 hours ago
EM
USAC Ambassador Education Abroad Student Worker
EKU Master of Public Administration Program
Richmond, BC
- Full-time
Experience: Must have some experience with study abroad
Added 2 hours ago
EM
Bursar
EKU Master of Public Administration Program
Richmond, BC
- Full-time
…candidate will demonstrate strong leadership, a commitment to customer service, and the ability to implement process improvements that strengthen the institution’s administrative and…
Added 2 hours ago
EM
Interpreter III
EKU Master of Public Administration Program
Richmond, BC
- Full-time
National Interpreting Certification is required and must be a member in good standing
Added 3 hours ago
TT
Warehouse Technician
TF Truckload & Logistics
Edson, AB
- Full-time
…accurate manner. This position works alongside yard labours and loader operators to load pipe onto truck beds according to customer inventory and material order details (i.e. picking slip)…
Added 5 hours ago
SM
RQ11857 – Systems Administrator/Operations Support Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 7 hours ago
WC
Heavy Equipment Operator
Waste Connections of Canada
London, ON
- Full-time
Our priority is to make sure we hire safe equipment operators that care about the safety of our team and the service provided to our customers. As an equipment operator with us the minimum…
Added 7 hours ago
CC
Snow Plow Loader Operator - Barrie
Clintar Commercial Outdoor Services
Barrie, ON · Greater Barrie Metropolitan Area
- Part-time
Operate wheel loader with snowplow to clear snow from roadways, parking lots and other designated areas.
Added 8 hours ago
WC
Heavy Equipment Operator
Waste Connections
London, ON
- Full-time
Our priority is to make sure we hire safe equipment operators that care about the safety of our team and the service provided to our customers. As an equipment operator with us the minimum…
Added 11 hours ago
AG
Ground Ramp Agent
Alliance Ground International
Edmonton, AB · YEG Airport
- Part-time
Must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001
Added 12 hours ago
TI
Systems Administrator/Operations Support Specialist
Teckhorizon Inc
Toronto, ON
- Full-time
…management, and production operations within the Ontario Public Service…
Added 15 hours ago
SS
Tractor Trailer Driver
Samuel, Son & Co.
Cambridge, ON
- Full-time
- AZ/DZ driver’s license required
Added 15 hours ago
SS
Tractor Trailer Driver
Samuel, Son & Co.
Cambridge, ON
- Full-time
AZ/DZ driver’s license required
Added 16 hours ago
EW
Apprentice - Heavy Equipment Mechanic
Equipment World Inc.
Sudbury, ON
- Full-time
Customer First: Build strong relationships while delivering top-tier service.
Added 16 hours ago
S
Facility Operator (6 Month Fixed-Term Contract)
SECURE
Gull Lake, SK
- Temporary
This position operates on a 12-hour rotating shift schedule of days and nights · Day shifts run from 7:00 AM to 7:00 PM
Added 16 hours ago
NY
Operations Manager
Nir Yu
Saskatoon, SK
- Full-time
Must have the ability to reconcile sales, prepare reports and read technical manuals · Must have reliable transportation to and from work (remote location, not accessible by bus)
Added 17 hours ago
SM
RQ11857 – Systems Administrator/Operations Support Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 21 hours ago
S
Site-Services/ Labourer
Safety-Kleen
Breslau, ON
- $26 CAD / hour
- Full-time
Full G License required;

EKU Master of Public Administration Program

Specialist, Student Accounting

Richmond, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Education: Bachelor’s degree
Posting language: English
Posted: Nov 9, 2026

Original job description

497703
Richmond Campus
Financial Positions
Fulltime Staff

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Title: Specialist, Student Accounting

Position Type: Fulltime Staff

Search Type: External - minimum 7 days

Department: 68R000 - University Business Services

Division: 4R0000 - Financial Affairs

Position Location: Richmond Campus

Driver Classification: Non-Driver

FLSA: Non-Exempt

Schedule Type: Full Time (37.5 hrs per week or more)

Additional Schedule Details: This is an on-campus position. Normal office hours are Monday - Friday, 8:00am - 4:30pm with the exception of some weeks during summer and winter which are Monday-Thursday, 7:30am - 5:00pm.

Posted Salary Grade: Non-Exempt - G20

Retirement: KTRS

Contact Person: Ursula Felicicchia Cox

Job Summary/Basic Functions

The Student Accounting Services Specialist is responsible for providing comprehensive support across multiple functional areas within the office and serving as a cross-trained resource to assist staff as needed. The position requires in-depth knowledge of current and former student accounts, collection accounts, student refunds, and 1098-T tax reporting processes. The incumbent must maintain a working knowledge of all applicable federal, state, and institutional regulations governing these areas and ensure compliance in the administration of related duties.

The Specialist serves as a primary resource for students, parents, and campus stakeholders by delivering exceptional customer service and responding to inquiries through phone, email, and online chat interactions. This role provides accurate guidance, resolves account-related questions, and assists individuals in understanding institutional policies and procedures. The position also supports operational continuity within the Student Accounting Services team by providing service coverage across multiple functions while fostering a positive, professional, and customer-focused experience.

Minimum Qualifications

Education: Bachelor's degree required. Degree in Accounting, Finance, or a related field is preferred.

Experience: Two years of experience is required. Experience with student financial services, internal or external collections, and accounting or finance is preferred.

Job Duties

50% - Processes student refunds and assists with pre-collect and collection activities. - (Essential)
35% - Responds to incoming phone calls, chats and emails regarding general office and student account inquiries while providing excellent customer service. - (Essential)
10% - Manages multiple tasks involving 1098T processing, account reconciliations, invoices, data audits, former student payment plans, and bankruptcy notifications.
5% - Supports the office functions by completing all other duties and special projects as assigned.

Sponsorship: This position is not eligible for visa sponsorship.

Funding Source: Institutional

Open Until Filled: Yes

EEO Statement

Eastern Kentucky University is an Equal Opportunity employer and educational institution and does not discriminate on the basis of age (40 and over), race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, ethnicity, disability, national origin, veteran status, or genetic information in the admission to, or participation in, any educational program or activity (e.g., athletics, academics and housing) which it conducts or any employment policy or practice.

Background Check Statement

Offers of employment are contingent upon a satisfactory background check.

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More about this job

Responsibilities

Processes student refunds and supports pre-collection and collection activities. Responds to student account inquiries and handles related tasks such as 1098-T processing, reconciliations, invoices, data audits, payment plans, and bankruptcy notifications.

Requirements

A bachelor's degree is required, with a degree in accounting, finance, or a related field preferred. Two years of experience are required; experience in student financial services, collections, accounting, or finance is preferred.

Skills

Student Account Management
Student Refund Processing
Collections
Customer Service
Account Reconciliation
1098-T Tax Reporting
Invoice Processing
Data Auditing
Payment Plan Administration
Regulatory Compliance
Communication
Multitasking

Visa sponsorship

Not detected in the job text

Hiring contact

Ursula Felicicchia Cox

Keywords

Student Accounting Services
Student Accounts
Student Refunds
Pre-Collection
Collections
1098-T Tax Reporting
Account Reconciliation
Invoice Processing
Data Audits
Former Student Payment Plans
Bankruptcy Notifications
Federal Regulations
State Regulations
Institutional Policies
Regulatory Compliance
Phone Support
Email Support
Online Chat
Customer Service
Accounting
Finance
Higher Education

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Jobs in Canada