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Elder Abuse Prevention Ontario

Administration & Operations Associate

Toronto, ON, Canada

Hybrid

$55,000 to $60,000 CAD / year · Full-time

Apply on charityvillage.com About employer

Applications open in a new tab.

Job details

Pay: $55,000 to $60,000 CAD / year
Job type: Full-time
Workplace: Hybrid
Apply by: Nov 27, 2026
Experience: Minimum of 7–10 years of progressive administrative/operations experience, preferably in the non-profit, charitable, or community services sector.
Working hours: 37.5 hours/week
Posting language: English
Posted: Oct 28, 2026

Original job description

WE’RE HIRING!

Help strengthen an organization advancing the rights, dignity, and safety of older adults across Ontario.

Elder Abuse Prevention Ontario (EAPO) is seeking an experienced, resourceful, and highly organized professional who brings initiative, sound judgment, and a passion for making a difference. If you thrive on keeping operations running smoothly, enjoy managing multiple priorities, and take pride in being the person others can count on, we would love to hear from you!

The Opportunity – Administration & Operations Associate

Position: Full-Time, Permanent | 37.5 hours/week

Location: Remote/Home Office | Greater Toronto Area preferred

Salary Range: $55,000 - 60,000 Annually

Reports to: Chief Executive Officer

Application Deadline: November 11, 2026, at 5:00 p.m. ET

Reference: #EAPO-2026-ADMIN

Who We Are

EAPO is a provincial registered charity and recognized leader in preventing elder abuse and advancing the human rights of older persons.

Since 2002, EAPO has played a pivotal role in implementing Ontario's Strategy to Combat Elder Abuse, the first of its kind in Canada. Through public education, service professional training, community partnerships, and coordinated prevention initiatives, we work to challenge ageism, strengthen community responses, and ensure older adults can live free from abuse, discrimination, and neglect.

Our vision is an Ontario where every older adult's rights, dignity, autonomy, and safety are respected and protected. Behind this important work is a dedicated team - and we are looking for someone exceptional to help keep that team and our operations moving forward.

In this role, you will be a trusted member of a collaborative, mission-driven team, working closely with the CEO to ensure effective day-to-day operations, sound administrative practices, and successful delivery of organizational priorities. This is a varied, hands-on position offering opportunities to contribute across governance, finance, communications, events, digital systems, and project administration.

What You'll Do

Executive Leadership & Governance Support

Provide responsive administrative support to the CEO, senior leadership, and Board of Directors.
Help coordinate meetings, prepare Agendas, record Minutes, maintain governance records, and follow up on timely action items.
Manage organizational calendars, schedules, priorities, and critical deadlines.

Operations & Organizational Excellence

Maintain accurate, confidential financial, legal, and organizational records.
Coordinate digital filing systems, databases, office procedures, and information management practices.
Support IT systems, vendor relationships, office assets, and administrative improvements.
Identify opportunities to streamline processes and strengthen operational efficiency.

Financial Administration & Accountability

Assist with A/P & A/R, invoicing, expense reconciliations, and financial tracking.
Support Budget monitoring and reporting using QuickBooks and Excel.
Maintain contract, insurance, and reporting schedules to support organizational accountability and compliance.

Communications & Community Engagement

Serve as a welcoming and professional first point of contact for public inquiries, community partners, and stakeholders.
Monitor and respond to administrative emails, telephone, voicemail, and online inquiries, directing requests appropriately.
Coordinate educational materials, printing, promotional inventory, and resource distribution.

Events, Training & Digital Support

Assist in coordinating virtual and in-person educational events/workshops, Conferences, training sessions, team and EA Network related activities.
Support registrations, scheduling, logistics, speaker coordination, materials, and event delivery where appropriate.
Assist with Website updates, digital communications, surveys, and organizational platforms.

What You'll Bring

We are looking for a professional who combines administrative expertise with initiative, adaptability, and exceptional attention to detail. Your experience and qualifications include:

Minimum of 7–10 years of progressive administrative/operations experience, preferably in the non-profit, charitable, or community services sector.
Post-secondary education in business administration, financial management, human resources, or a related discipline, or an equivalent combination of education and experience.
Strong proficiency in Microsoft Office & Various design software
Experience with QuickBooks, digital databases, and administrative financial processes.
Excellent written and verbal communication, organizational, and timemanagement skills.
Ability to work independently in a remote environment while collaborating effectively with colleagues.
Demonstrated discretion, professionalism, sound judgment, and commitment to confidentiality.

Additional assets include:

Familiarity with Zoom, Teams, SurveyMonkey, Canva, Constant Contact, CRM platforms, Google Drive, and website content management to name a few.
Knowledge of EA Prevention, interpersonal violence (IPV, GBV), seniors' services, and community-based organizations.
Experience supporting Boards of Directors, governance processes, and charitable organizations.
Additional language proficiencies beyond English.
Familiarity with MAC systems, basic graphic design, and digital communications.
A valid Ontario driver's licence and access to a reliable vehicle. The Qualities That Will Make You Shine

You are someone who:

Takes ownership: You anticipate needs, follow through, and deliver with accuracy.
Brings solutions: You approach challenges with creativity, initiative, and a practical mindset.
Thrives on variety: You manage competing priorities confidently and adapt when plans change.
Values people: You communicate with empathy, professionalism, and respect, particularly when supporting individuals experiencing distress.
Believes in teamwork: You contribute positively, share knowledge, and take pride in collective achievements.
Cares about the mission: You understand that strong administration and operational excellence are essential to meaningful social impact.

Why Join EAPO? We offer Meaningful work. Supportive colleagues. Opportunities to grow. At EAPO, your contributions will directly support programs, partnerships, and initiatives that make a difference in communities across Ontario.

We offer:

Competitive salary of $55- 60,000 annually
Comprehensive health, dental, and wellness benefits.
Employer RRSP contributions.
Generous vacation entitlement and paid office closures.
Reduced summer hours when operational requirements permit.
Remote work flexibility.
Professional development and learning opportunities.
Quarterly in-person team-building activities.
The opportunity to work alongside passionate professionals committed to social justice, human rights, and positive change.

Ready to Make an Impact? Join EAPO. Bring your strengths to help advance a future free from ageism and elder abuse. EAPO is an equal-opportunity employer committed to fostering a respectful, inclusive, and accessible workplace. We welcome applications from qualified individuals of diverse backgrounds, identities, abilities, and lived experiences. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available upon request throughout the recruitment and selection process.

Please submit your cover letter and résumé, quoting reference #EAPO-2026-ADMIN, to: Admin@eapon.ca. Deadline to apply: Friday, Nov 13th, 2026, at 5:00 p.m. (ET). No telephone inquiries, please.

Learn more about our organization at www.eapon.ca.

Apply on charityvillage.com About employer

More about this job

Responsibilities

The Administration & Operations Associate at Elder Abuse Prevention Ontario will support the CEO and Board, keep records and calendars organized, handle accounts payable and receivable and budget tracking in QuickBooks and Excel, answer public and partner inquiries, and help coordinate events, workshops and the website.

Requirements

Elder Abuse Prevention Ontario needs at least 7 to 10 years of progressive administrative or operations experience, preferably in non-profit or community services. Candidates need post-secondary education or equivalent experience, strong Microsoft Office and QuickBooks skills, excellent communication, and the ability to work independently and remotely.

Skills

Microsoft Office
QuickBooks
Excel
Canva
Zoom
Microsoft Teams
SurveyMonkey
Constant Contact
CRM platforms
Google Drive
Website content management
Graphic design
Minute-taking
Meeting coordination
Accounts payable
Accounts receivable
Invoicing
Expense reconciliation
Budget monitoring
Records management
Event logistics
Digital communications
Time management
Confidentiality
Written and verbal communication

Benefits

Health, dental and wellness benefits
Employer RRSP contributions
Generous vacation entitlement
Reduced summer hours
Remote work flexibility
Professional development
Quarterly team-building activities

Keywords

Administrative Assistant
Operations Associate
Executive Assistant
Microsoft Office
QuickBooks
Excel
Zoom
Microsoft Teams
SurveyMonkey
Canva
Constant Contact
CRM
Google Drive
Board governance
Non-profit administration
Elder abuse prevention
Event coordination
Accounts payable
Accounts receivable
Remote work

Seniority

Mid level

Perks

Generous paid time off
Flexible hours
Retirement plan
Wellness program

Tools

Microsoft Office
QuickBooks
Excel
Zoom
Microsoft Teams
SurveyMonkey
Canva
Constant Contact
Google Drive

Languages

English

Fields of study

Business administration
Financial management
Human resources

Own vehicle

Yes

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Work requirements

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