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Added 10 mins ago
SO
Heritage and Natural Resource Manager
Secretariat Of The Haida Nation
Masset, BC
- Full-time
Reporting to the Director of Lands, the Heritage & Natural Resource Manager oversees the program areas associated with implementing the Strategic Land Use Agreement, the Kunst’aa…
Added 10 mins ago
K
Procurement Manager (Protein)
Kelly
Brantford, ON
- $66,848 to $83,560 USD / year
- Full-time
Our client, is looking for a Protein Procurement Manager to join a fast-paced, customer-focused food business. This role will be responsible for coordinating procurement activities,…
Added 10 mins ago
GG
Sales Office Administrator
Great Gulf
East Gwillimbury, ON
- Part-time
…multi-faceted business spans commercial, mixed-use and residential development, construction management, software, engineering, panelized manufacturing, architecture, and…
Added 10 mins ago
L
Lead Project Planner (EPCM/Minerals Plant)
Lycopodium
Mississauga, ON
- Full-time
Reporting to the Project Controls and Planning Manager the Lead Project Planner will be responsible for establishing and maintaining the project schedule to assist in the management and…
Added 10 mins ago
NS
Project Leader - Cape Breton Redevelopment Project
Nova Scotia Health Authority
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
Project Manager with 5-7 years of experience in a Building Infrastructure or Health Care Environment
Added 10 mins ago
BG
Clinical Data Analyst - Health Information Services - Temporary Full-Time
Brockville General Hospital
Brockville, ON
- Full-time
Assesses and develops strategies to enhance data quality; communicates with Health Records Manager, coding staff, and nursing staff regarding continuous improvement.
Added 10 mins ago
MD
Municipal District of Taber | Finance Clerk (Temporary)
Municipal District of Taber
Taber, AB
- Temporary
Reporting to the Manager of Finance, the Finance Clerk is responsible for a variety of clerical and accounting duties. The role requires strong multi-tasking and work prioritization skills…
Added 10 mins ago
RM
Clinical Education Coordinator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Temporary
Ensure patient care complies with standards, legislation and regulations. Report non-compliance to the program manager.
Added 10 mins ago
NS
Pharmacist Team Leader - Cardiology
Nova Scotia Health Authority
Halifax, NS
- Full-time
Under the supervision of the Clinical Pharmacy Manager, the Pharmacist Team Leader in Cardiology is accountable and responsible for ensuring safe and effective drug therapy for patients…
Added 10 mins ago
MI
Electrician - Maintenance Technician
Magna International
St. Thomas, ON
- $47.66 CAD / hour
- Full-time
…exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you…
Added 10 mins ago
LT
Technical Instructional Developer
LMI Technologies
Burnaby, BC
- Full-time
…in projects to address training, planning, implementation, development, delivery and other training services. You will assist the Training Program Manager to provide subject matter…
Added 10 mins ago
AH
transportation manager
ATL Heavy Haul Inc
Millicent, AB
- Full-time
Added 10 mins ago
K
Customer Business Development Manager
Kelly
Brantford, ON
- $87,761 to $109,701 USD / year
- Full-time
Job Title: Customer Business Development Manager
Added 10 mins ago
NS
Physician Recruitment Consultant - Medical Affairs
Nova Scotia Health Authority
Antigonish, NS
- Full-time
As a member of the Medical Affairs portfolio, the Physician Recruitment Consultant reports to the Manager, Physician Recruitment and Director of Physician Recruitment and works…
Added 10 mins ago
TG
information technology (IT) service delivery manager
TechVest Global Solutions Inc.
Mississauga, ON
- Full-time
Authorize the development of specifications for products or services
Added 10 mins ago
B
Senior Developer
BMO
Toronto, ON · BMOPLACE
- Full-time
The Senior Developer is responsible for driving the end-to-end software development lifecycle, collaborating across functional teams to transform business requirements into technical…
Added 10 mins ago
VC
Community Care Assistant (Community Health Worker)
Vancouver Coastal Health
Powell River, BC
- $29.76 to $31.64 CAD / hour
- Part-time
…direction works under the direction of the Supervisor/Coordinator/Manager or delegate to provide home support services to clients. Assists clients with varied levels of care, observes, and…
Added 10 mins ago
IG
Gestionnaire, systèmes financiers***Manager, Financial Systems
IPEX Group
CA - IDS - Office
- Full-time
Added 10 mins ago
A
Gestionnaire, systèmes financiers***Manager, Financial Systems
Aliaxis
CA - IDS - Office
- Full-time
Added 10 mins ago
GD
GARAGE - Assistant Manager - Promenade Gatineau
Groupe Dynamite, Inc Garage
Gatineau, QC
- Full-time
Reporting to the Store Manager, your main focus as the Assistant Manager is to assist the Store Manager in all aspects of the store operations, by providing leadership that optimizes sales…
Added 10 mins ago
FL
Assistant Manager
Foot Locker
Brampton, ON
- Full-time
…protection, and training? Additionally, in the absence of your store manager, you would assume all managerial…
Added 24 mins ago
NP
Master Scheduler
NWI Precision
Toronto, ON · North York, ON
- $70,000 to $90,000 USD / year
- Full-time
NWI Precision is strongly committed to the recruitment, selection, development, and promotion of employees based on individual merit. Our policy is to provide equal employment opportunity…
Added 24 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Brossard, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 24 mins ago
MG
Clinical Resource Leader - Respiratory Therapy
Michael Garron Hospital
Toronto, ON
- Full-time
…Respiratory Therapy Department. Working in close partnership with the Manager, the CRL supports the delivery of safe, high quality, consistent, and patient -centered respiratory therapy…
Added 24 mins ago
NS
Recreation Therapy Associate - ECFH - Mental Health & Addictions
Nova Scotia Health Authority
Dartmouth, NS
- Full-time
Reporting to the Health Services Manager, and under the direction of the Recreation Therapist, the Recreation Therapy Associate works to support clients and families through application of…

Eldorado Resort

Reservations Specialist

Kelowna, BC, V1W 3L4, Canada

$20.6 CAD / hour · Full-time

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Job details

Pay: $20.6 CAD / hour
Job type: Full-time
Apply by: Jan 3, 2027
Experience: Minimum 1 year of previous Hotel Reservations or Front Desk experience required
Posting language: English
Posted: Oct 5, 2026

Original job description

Our spectacular Eldorado Resort is situated right on the shores of Okanagan Lake, a few kilometers south of the William R. Bennett bridge. Eldorado Resort consists of Hotel Eldorado, Manteo Resort, and the Eldorado Yacht Club, with world-class amenities including multiple dining outlets, fitness centres, indoor and outdoor pools, a pickleball court, and a private beach.

If you are looking for an exciting and rewarding opportunity to showcase your talent and join a team that brings out the best in each other, then we want to hear from you! Our beautiful lakeside property offers a wide range of exciting career opportunities. We offer competitive earning potential, employee discounts on water sport rentals, discounted food & beverage at all our Argus Properties Ltd. owned restaurants and hotels, fun social events, and great colleagues!

Position Summary:

Under the direction of the Reservations Manager, the Reservations Specialist will be the first point of contact for the guest in creating the perfect guest experience. In the role you will be handling reservations for accommodations, dining, and all resort activities ahead of guest arrival. The position delivers prompt, professional and personalized service to our guests to ensure they are set up to have an amazing stay. We are looking for someone passionate about creating memorable experiences for our guests through engaging interactions and attention to detail in every aspect of their booking journey.

What will you be doing?

You will be responsible for performing the following tasks to the highest standard:

Use proper telephone etiquette answering guest questions about rates, accommodation / reservation modification options, location and booking channels
Reply to all guest email and phone inquiries daily, in a professional, courteous, and timely manner
Assists in making reservations for all resort activities including dining reservations for both onsite restaurants, boat rentals and wellness services
Be familiar with the details of all resort offerings, menus and special events and works closely with all related departments
Thoroughly review all upcoming reservations for accuracy and room assignment
Informs guests of all company policies and services and manage any necessary deposits
Know the selling status, rates and benefits of all packages and assist in the creation and set up of rates and packages in the system
Work closely with the Sales department with the setup of all group block accounts, rooming lists and billing and is the main point of contact for group clients
Assist the Revenue Team with rate and restriction updates
Manage inventory, room assignments and client profiles
Manage system connectivity with online booking engine and other interfaces
Answers questions about Resort events, activities and local events
Consistently maintain high standards of quality and excellent customer service, pro-active and anticipates guest needs and expectations
Other duties and projects as assigned

What are we looking for?

To successfully fill this role, you should demonstrate the following:

Minimum 1 year of previous Hotel Reservations or Front Desk experience required
Certificate or Diploma in Hospitality or similar area is considered an asset
Excellent verbal and written communication skills in English (able to listen, understand, clarify, and confirm); other languages an asset
High-level administration and computer skills (writing, filing, tracking and organizing)
Able to multi-task and remain organized with a high attention to detail and professionalism
Highly polished phone mannerism and articulate email etiquette
Proficient knowledge of Microsoft Word, Excel and Outlook
Experience using Opera PMS an asset.
Flexible hours; must be able to work all shifts including days, evenings, weekends, and holidays
Great knowledge of Kelowna area and local events/activities an asset

Perks

Staff accommodation options available
Extended health and dental benefits
Employee discounts on accommodations, dining and more at our sister properties (Eldorado Resort, Hampton Inn & Suites Kelowna Airport, Four Points Kelowna Airport, and Home2Suites Fort St. John)
An excellent work environment, with a focus on staff recognition and teambuilding
Room for growth and development

Don't miss this exciting opportunity to join our Eldorado Resort family!

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More about this job

Responsibilities

The Reservations Specialist acts as the primary point of contact for guests, managing bookings for accommodations, dining, and resort activities. They are responsible for maintaining accurate reservation records, updating system inventory, and providing professional, personalized service to ensure an excellent guest experience.

Requirements

Candidates must have at least one year of previous hotel reservations or front desk experience. Proficiency in Microsoft Office and strong communication skills are required, with experience in Opera PMS considered an asset.

Skills

Customer service
Telephone etiquette
Email etiquette
Reservation management
Opera PMS
Microsoft Word
Microsoft Excel
Microsoft Outlook
Data entry
Multi-tasking
Attention to detail
Communication skills
Administrative skills
Inventory management
Conflict resolution

Benefits

Staff accommodation
Extended health benefits
Dental benefits
Employee discounts on accommodations
Employee discounts on dining
Employee discounts on water sport rentals
Social events

Visa sponsorship

Not detected in the job text

Keywords

Reservations
Hospitality
Front Desk
Opera PMS
Customer Service
Inventory Management
Guest Experience
Administration
Microsoft Office
Resort Operations
Booking Systems
Communication
Scheduling
Data Tracking
Revenue Management

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