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Added 14 mins ago
F
Intermediate Designer
Flywheel
Toronto, ON
- Full-time
…will take on briefs/work assigned by the Marketing Project Manager or Design Director and is relied on by the Marketing team to design and produce a variety of projects. They will work with…
Added 44 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 44 mins ago
A
Manager, Software Engineering
Aviso
Vancouver, BC
- $145,000 to $160,000 CAD / year
- Full-time
We're looking to fill an opening for a Manager, Software Engineering to join our Technology Team.
Added 45 mins ago
AW
Manager, Software Engineering
Aviso Wealth
Remote, Canada
- $145,000 to $160,000 CAD / year
- Full-time
- Remote
We’re looking to fill an opening for a Manager, Software Engineering to join our Technology Team.
Added 1 hour ago
FH
Restaurant Manager, Notch8
Fairmont Hotels & Resorts
Vancouver, BC
- Full-time
We are seeking a Restaurant Manager who brings presence, precision, and passion to lead daily operations, inspire teams, and deliver a consistently elevated guest experience reflective of…
Added 1 hour ago
CC
CAON PeopleSoft HCM Developer (RQ11678)
CCI- Computer Consultants International, Inc.
Toronto, ON
- Full-time
…processes such as onboarding, benefits enrolment, and life events; expanding employee and manager self-service; and moving Classic+ pages to the Fluid…
Added 1 hour ago
IG
Business Development Manager
Insight Global
Toronto, ON · North York, ON
- Full-time
Insight Global is seeking a highly driven Business Development Manager to aggressively grow new business across the Canadian market for a client. This is a hunter-focused role for someone…
Added 1 hour ago
T
Public Relations Coordinator
Torstar
Toronto, ON
- Full-time
…every area of the team's mandate, from media relations and events to brand campaigns and executive support. The Associate is organized, a strong writer, and comfortable working in a…
Added 2 hours ago
L
Produce Assistant Department Manager - Full Time
Longo's
Toronto, ON
- Full-time
We are looking for a Produce Assistant Department Manager - Full Time who is passionate about food and enjoys working in a fast paced, team environment!
Added 2 hours ago
AG
Intermediate Designer
Adelphi Group
Toronto, ON
- Full-time
…will take on briefs/work assigned by the Marketing Project Manager or Design Director and is relied on by the Marketing team to design and produce a variety of projects. They will work with…
Added 3 hours ago
Senior Manager of Operations
New Age Services Inc.
Calgary, AB
New Age Services Inc. (NAS) is seeking an experienced and collaborative Senior Manager of Operations to provide leadership across key corporate support functions, including Information…
Added 3 hours ago
L
Bakery Assistant Department Manager - Full Time
Longo's
Oakville, ON
- Full-time
We are looking for a Bakery Assistant Department Manager - Full Time who is passionate about food and enjoys working in a fast paced, team environment!
Added 4 hours ago
HR
Beauty Advisor
Holt Renfrew
Toronto, ON
- Full-time
Maintain solid relationships with buyer, vendor, and selling manager
Added 4 hours ago
W
(CAN) OMNI Assistant Manager
Walmart
Victoriaville, QC
- Full-time
To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.
Added 4 hours ago
Cook- Regular Full-Time
Smithers Community Services Association
Smithers, BC
…after the meal service. The cook works with the Goodacre Place manager to prepare a meal plan and coordinate the food inventory to ensure adherence to the meal plan. The cook contributes…
Added 4 hours ago
SC
Cook- Regular Part-Time
Smithers Community Services Association
Smithers, BC
- Part-time
…prepare additional meals and snacks for guests and special events as…
Added 4 hours ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
…of Saint John and under the direct supervision of the Growth Manager, the Growth Coordinator will be a champion for growth in Saint…
Added 4 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 5 hours ago
WC
(CAN) Overnight Assistant Manager
Walmart Canada
Kirkland, QC
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 6 hours ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the group manager, the clinical research coordinator will be responsible for supporting the successful conduct of clinical research trials in oncology at the Cedars…
Added 6 hours ago
R|
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Process participant compensation and reimbursements, document adverse events and protocol deviations and report them as required.
Added 6 hours ago
R|
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Under the supervision of the Manager, Pediatric and Adult Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the…
Added 6 hours ago
R|
Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager of Oncology Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful…
Added 6 hours ago
TL
Cook - Winter 26/27
The Lake Louise Ski Area Ltd
Lake Louise, AB
- Up to $24.47 CAD / hour
Staff events, activities, and team building events throughout the season
Added 6 hours ago
W
(CAN) Overnight Assistant Manager
Walmart
Kirkland, QC
- Full-time
To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.

Eldorado Resort

Reservations Specialist

Kelowna, BC, V1W 3L4, Canada

$20.6 CAD / hour · Full-time

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Job details

Pay: $20.6 CAD / hour
Job type: Full-time
Apply by: Jan 3, 2027
Experience: Minimum 1 year of previous Hotel Reservations or Front Desk experience required
Posting language: English
Posted: Oct 5, 2026

Original job description

Our spectacular Eldorado Resort is situated right on the shores of Okanagan Lake, a few kilometers south of the William R. Bennett bridge. Eldorado Resort consists of Hotel Eldorado, Manteo Resort, and the Eldorado Yacht Club, with world-class amenities including multiple dining outlets, fitness centres, indoor and outdoor pools, a pickleball court, and a private beach.

If you are looking for an exciting and rewarding opportunity to showcase your talent and join a team that brings out the best in each other, then we want to hear from you! Our beautiful lakeside property offers a wide range of exciting career opportunities. We offer competitive earning potential, employee discounts on water sport rentals, discounted food & beverage at all our Argus Properties Ltd. owned restaurants and hotels, fun social events, and great colleagues!

Position Summary:

Under the direction of the Reservations Manager, the Reservations Specialist will be the first point of contact for the guest in creating the perfect guest experience. In the role you will be handling reservations for accommodations, dining, and all resort activities ahead of guest arrival. The position delivers prompt, professional and personalized service to our guests to ensure they are set up to have an amazing stay. We are looking for someone passionate about creating memorable experiences for our guests through engaging interactions and attention to detail in every aspect of their booking journey.

What will you be doing?

You will be responsible for performing the following tasks to the highest standard:

Use proper telephone etiquette answering guest questions about rates, accommodation / reservation modification options, location and booking channels
Reply to all guest email and phone inquiries daily, in a professional, courteous, and timely manner
Assists in making reservations for all resort activities including dining reservations for both onsite restaurants, boat rentals and wellness services
Be familiar with the details of all resort offerings, menus and special events and works closely with all related departments
Thoroughly review all upcoming reservations for accuracy and room assignment
Informs guests of all company policies and services and manage any necessary deposits
Know the selling status, rates and benefits of all packages and assist in the creation and set up of rates and packages in the system
Work closely with the Sales department with the setup of all group block accounts, rooming lists and billing and is the main point of contact for group clients
Assist the Revenue Team with rate and restriction updates
Manage inventory, room assignments and client profiles
Manage system connectivity with online booking engine and other interfaces
Answers questions about Resort events, activities and local events
Consistently maintain high standards of quality and excellent customer service, pro-active and anticipates guest needs and expectations
Other duties and projects as assigned

What are we looking for?

To successfully fill this role, you should demonstrate the following:

Minimum 1 year of previous Hotel Reservations or Front Desk experience required
Certificate or Diploma in Hospitality or similar area is considered an asset
Excellent verbal and written communication skills in English (able to listen, understand, clarify, and confirm); other languages an asset
High-level administration and computer skills (writing, filing, tracking and organizing)
Able to multi-task and remain organized with a high attention to detail and professionalism
Highly polished phone mannerism and articulate email etiquette
Proficient knowledge of Microsoft Word, Excel and Outlook
Experience using Opera PMS an asset.
Flexible hours; must be able to work all shifts including days, evenings, weekends, and holidays
Great knowledge of Kelowna area and local events/activities an asset

Perks

Staff accommodation options available
Extended health and dental benefits
Employee discounts on accommodations, dining and more at our sister properties (Eldorado Resort, Hampton Inn & Suites Kelowna Airport, Four Points Kelowna Airport, and Home2Suites Fort St. John)
An excellent work environment, with a focus on staff recognition and teambuilding
Room for growth and development

Don't miss this exciting opportunity to join our Eldorado Resort family!

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More about this job

Responsibilities

The Reservations Specialist acts as the primary point of contact for guests, managing bookings for accommodations, dining, and resort activities. They are responsible for maintaining accurate reservation records, updating system inventory, and providing professional, personalized service to ensure an excellent guest experience.

Requirements

Candidates must have at least one year of previous hotel reservations or front desk experience. Proficiency in Microsoft Office and strong communication skills are required, with experience in Opera PMS considered an asset.

Skills

Customer service
Telephone etiquette
Email etiquette
Reservation management
Opera PMS
Microsoft Word
Microsoft Excel
Microsoft Outlook
Data entry
Multi-tasking
Attention to detail
Communication skills
Administrative skills
Inventory management
Conflict resolution

Benefits

Staff accommodation
Extended health benefits
Dental benefits
Employee discounts on accommodations
Employee discounts on dining
Employee discounts on water sport rentals
Social events

Visa sponsorship

Not detected in the job text

Keywords

Reservations
Hospitality
Front Desk
Opera PMS
Customer Service
Inventory Management
Guest Experience
Administration
Microsoft Office
Resort Operations
Booking Systems
Communication
Scheduling
Data Tracking
Revenue Management

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