Inside Sales Representative

Company Description

Electro Sonic is Canada's leading full-service electronic and electrical component distributor and has been building partnerships with Canadian businesses for over 70 years. We specialize in developing customized programs and services to suit our OEM and MRO customers' needs. Our commitment is to stock a complete range of components from the more than 400 world-class manufacturers we represent.

Role Description

Electro Sonic has an exciting career opportunity for an Inside Sales Representative – that will report to the Branch Manager. This position is located in our Montreal (Ville St. Laurent), QC branch office. Electro Sonic has been supplying top quality components for industrial, medical, military, transportation, utilities, aerospace and consumer applications. Electro Sonic is franchised for over 400 suppliers and stocks over 425,000 unique parts.

We’re seeking a bilingual candidate (French & English) who is excited about the opportunity to make our customers highly successful and reap the rewards for their extraordinary efforts. This position focuses on maintaining exceedingly effective business relationships with regular accounts as well as identifying and developing new clients. You and the Branch Manager will collaborate to create and implement targeted sales strategies to increase ways that our customers can benefit from Electro Sonic’s service and product offerings.

Key Responsibilities:

· Develop and manage strong business relationships with customers by providing exemplary service and support

· Consultatively sell products and services, provide alternative product/service solutions to exceed 0customer expectations, prepare quotes, follow up on orders, and solve client-related problems

· Routinely identify new opportunities to market and promote Electro Sonic to the customer as the distributor of choice

· Meet and/or exceed assigned sales & revenue targets

· Partner with internal resources (e.g. sales team, engineering, quality, product management, etc.) and external stakeholders (e.g., reps, supplier marketing, manufacturing facilities, etc.), to leverage best-in-class outcomes for your customers

· Manage client expectations during the sales process with the ultimate goal of creating an outstanding experience

· Outbound call activity to new potential customers.

Required Knowledge, Skills, and Abilities

· One to two years of prior job-related sales or related field with a proven track record of consistent revenue growth.

· Proficient in the use of Microsoft (MS) Office, with focus on demonstrated working knowledge of MS Excel and MS Outlook

· Ability to work well in time-sensitive situations where customer satisfaction is the ultimate goal

· Demonstrated customer service and account service

· Highly effective tele-sales skills, including professional demeanor, artful negotiation skills, and outstanding phone etiquette; activity will be performed using HubSpot CRM business tool.

· Excellent verbal and written communication skills and, in particular, the ability to craft professional e-mails and client-related documents

· Team-oriented operating style with effective interpersonal skills that allow successful business interactions with individuals of all leadership styles, personalities, and career levels

· Capable of thriving in a fast-paced environment, contribute thoughtful ideas, and adhere to our company’s core values

· Bilingual (French & English) written and spoken

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site gym
• On-site parking
• Paid time off
• RRSP match
• Tuition reimbursement
• Vision care
• Wellness program
• Work from home

Education:

• Bachelor's Degree (preferred)

Experience:

• Inside sales: 2 years (preferred)

Language:

• French (required)
• English (required)

Work Location: Hybrid remote in Saint-Laurent, QC H4M 2N7