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Added 6 mins ago
Senior IT Project Manager, Enterprise Transformation
Toromont Cat
Concord, ON
Full-time
Toromont Cat is seeking a Senior IT Project Manager, Enterprise Transformation to join our team in Concord. In this role, you will lead complex, enterprise-wide initiatives that drive…
Added 6 mins ago
Enterprise Change Management Manager
Toromont Cat
Concord, ON
Full-time
Toromont Cat is looking for a Enterprise Change Management Manager to join our team in Concord! Reporting to the Director, Program Management Office (PMO), the position partners with…
Added 21 mins ago
Senior Go to Market Analyst, Ecosystem Integration
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Ottawa, ON · Toronto, ON
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Added 21 mins ago
Operations Manager, Office of the VP, Students, International & Infrastructure
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Hamilton, ON
Reporting to the Director, Legal, Risk Management and Compliance, the Operations Manager, Office of the VP, Students, International & Infrastructure provides leadership in the coordination…
Added 1 hour ago
Indigenous Wellness Specialist FHT
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…Indigenous care innovations that are harmonized with the FHT Strategic Plan and UHT’s Indigenous Health Strategic…
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Added 2 hours ago
Future Opportunities: Business Development Manager
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Diagnose prospects’ business climates, challenges, strategic needs, and pain points and develop a true-value proposal to positively impact their businesses.
Added 6 hours ago
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Unit Manager
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B2B Sales Executive
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Added 7 hours ago
Director of Transformation
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…into commercial outcomes. This is not an advisory or purely strategic role: the mandate is to architect, build, and scale the platforms and processes that drive measurable cost, revenue,…
Added 7 hours ago
Chief of Staff to the COO
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Change.org is searching for a Chief of Staff to the COO to partner with the COO as a senior strategic operator to ensure the Ops function executes against the company's highest-priority…
Added 8 hours ago
Manager, Centre of Excellence in Hypertension and Vascular Health
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Under the direction of the Centre Director, the Manager will provide scientific, operational, and strategic leadership for the Centre's research activities and support its continued…
Added 8 hours ago
Marketing Manager
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Toronto, ON · CAN - Toronto
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Warner Music Canada is seeking a passionate, strategic, and agile Marketing Manager to lead high-impact marketing campaigns for our roster of diverse artists, with an emphasis on the…
Added 9 hours ago
Global Fulfillment Strategy Manager
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Vancouver, BC
Full-time
The Strategy Manager is a core member of lululemon's Global Fulfillment Strategy team, responsible for both the analytical rigor and strategic execution that underpin fulfillment strategy…
Added 9 hours ago
Talent Acquisition Specialist
Metro Inc.
Toronto, ON · Etobicoke, ON
Full-time
…hire top talent across the organization. This role serves as a strategic recruitment partner, providing expertise, market insights, and talent solutions while ensuring an exceptional…
Added 10 hours ago
Elevation Project - Manager
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Surrey, BC
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The Program Manager is responsible for the vision, strategic planning and operation of all
Added 10 hours ago
Manager, Product Management, Credit Cards & Unsecured Lending - Tangerine
Tangerine
Toronto, ON
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Support Tangerine’s product, loyalty, partnership, and engagement priorities by managing initiatives that deepen client relationships, strengthen portfolio performance, and deliver…
Added 11 hours ago
Senior Project Manager, Land Development
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Edmonton, AB
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Build the Future with Us – As a Senior Project Manager in our Edmonton Land Development team, you’ll help shape the next generation of communities across Edmonton and beyond. You’ll lead…
Added 11 hours ago
Recruiter-Digital Engagement and Communications
Lethbridge Polytechnic
Lethbridge, AB
Full-time
Reporting to the Manager, Global Recruitment and Transition, you’ll collaborate with Student Experience, Marketing, Admissions, academic centres, and other partners across the Polytechnic.…
Added 12 hours ago
Senior Manager, Manufacturing
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Hamilton, ON
$135,000 to $145,000 CAD / year
Full-time
…in regenerative medicine and advanced therapies developed in partnership with CCRM. Committed to digital transformation, OmniaBio integrates automation, robotics, and artificial…
Added 12 hours ago
Senior Product Proposition Manager
Global Payments Inc.
Toronto, ON
Full-time
Make your mark at one of the biggest names in payments. We’re looking for a Senior Product Proposition Manager to join our enterprise product team and help shape the future of global…
Added 12 hours ago
Senior Product Proposition Manager
Global Payments Inc.
Toronto, ON
Full-time
Make your mark at one of the biggest names in payments. We’re looking for a Senior Product Proposition Manager to join our enterprise product team and help shape the future of global…
Added 12 hours ago
Human Resources Partner
COFOMO
Quebec, QC
Full-time
Strong ability to translate strategic directions into concrete actions.
Added 13 hours ago
Coordinator, Partnership Development
Engaged
Remote, Canada
$46,347 to $57,934 CAD / year
Full-time · Remote
The Coordinator, Partnership Development provides day-to-day coordination and execution support to advance corporate partnership initiatives at Food Banks Canada. Working closely with the…

Electronic Arts (EA)

Senior Manager, Operations - Infrastructure & Platform Services (IPS)

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 23, 2026
Experience: 10+ years of professional experience in business operations, operational strategy, or program management within a technology or entertainment environment.
Posting language: English
Posted: Sep 23, 2026

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Original job description

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Central Technology is the force multiplier, accelerating creative opportunity and progress at EA. We’re a world-class community of technologists, innovators, strategists, and orchestrators transforming interactive entertainment. Together, we power the platforms, AI-driven tools, live services, and infrastructure that ensure global scale, secure player experiences, and unlock bold new possibilities.

Infrastructure & Platform Services builds and runs the technology foundation for EA's games. Our teams deliver the live services and backend infrastructure that help teams ship and operate secure, reliable game experiences for millions of players worldwide.

Responsibilities

Own and continuously improve key operating rhythms, ensuring they remain aligned with leadership priorities and drive clear decisions, accountability, and follow-through.
Lead cross-functional strategic initiatives across IPS, partnering with engineering leads, product managers, and executive leadership to translate business priorities into clear plans and execution milestones.
Establish and govern leadership reporting, synthesizing qualitative and quantitative data into clear insights, narratives, and recommendations for decision-making.
Create and run communication mechanisms that improve employee understanding, leadership visibility, and alignment across the organization.
Implement and continuously improve operational metrics and frameworks across distributed teams, in partnership with program and operations management teams.
Serve as a trusted advisor to program, product, and engineering stakeholders, helping teams align, resolve ambiguity, and adapt effectively as requirements change.

Qualifications

10+ years of professional experience in business operations, operational strategy, or program management within a technology or entertainment environment.
Exceptional cross-functional stakeholder management, with the ability to influence and drive results without direct line management authority.
Proven track record of independently leading operating rhythms, strategic planning cadences, and continuous process improvement initiatives across distributed teams.
Excellent executive communication, with the ability to synthesize complex information into concise, actionable insights and recommendations for senior leadership.
Exceptional data fluency, with demonstrated success using BI reporting systems and operational metrics to generate actionable business insights.
Demonstrated experience leading organizational change, including adoption of new tools, processes, and standardized operating practices.
Experience with financial planning, including budgeting, forecasting, and variance tracking.
Bachelor’s degree in Business Administration, Management, Finance, Economics, Engineering, Information Systems, or equivalent practical experience.

We want to connect you with job opportunities that align with your interests, skills, and expertise. When you create an EA Careers Account and are logged into the portal, you can click “Get Recommendations” to view a curated list of job openings. These recommendations are enhanced by automated processing, including artificial intelligence, and take into account your skills and experience. However, all employment decisions are made by our hiring teams, not by automated systems.

Pay Transparency - North America

Compensation And Benefits

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

British Columbia (depending on location e.g. Vancouver vs. Victoria) *$133,500 - $186,400 CAD
Ontario *$133,500 - $179,700 CAD

Pay is just one part of the overall compensation at EA.

For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and other incentive programs.

This role is for an existing vacancy.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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More about this job

Responsibilities

Lead and improve operating rhythms, strategic initiatives, leadership reporting, and communication across Infrastructure & Platform Services. Establish operational metrics and frameworks, and advise program, product, and engineering stakeholders to support alignment, decision-making, and execution.

Requirements

Requires 10 or more years of experience in business operations, operational strategy, or program management in a technology or entertainment environment, along with strong stakeholder influence, executive communication, data fluency, and organizational change experience. Candidates should also have financial planning experience and a bachelor’s degree in a relevant field or equivalent practical experience.

Skills

Business Operations
Operational Strategy
Program Management
Cross-Functional Stakeholder Management
Strategic Planning
Operating Rhythms
Executive Communication
Data Analysis
Business Intelligence Reporting
Operational Metrics
Organizational Change Management
Process Improvement
Financial Planning
Budgeting
Forecasting
Variance Tracking

Benefits

Vacation
Paid Sick Time
Parental Leave
Maternity Leave
Extended Health Coverage
Dental Coverage
Vision Coverage
Life Insurance
Disability Insurance
Retirement Plan
Bonus Programs
Incentive Programs

Visa sponsorship

Not detected in the job text

Keywords

Infrastructure & Platform Services
Central Technology
Live Services
Backend Infrastructure
Operating Rhythms
Strategic Initiatives
Leadership Reporting
Executive Communication
Operational Metrics
Business Intelligence Reporting
Cross-Functional Collaboration
Strategic Planning
Organizational Change
Distributed Teams
Financial Planning
Budgeting
Forecasting
Variance Tracking
Technology
Entertainment

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