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Added 28 days ago
Director of Sales
Patch & Permasearch
Toronto, ON
Added 28 days ago
EE
Administrative Professionals
Express Employment Professionals
Dartmouth, NS
- From $18 CAD / hour
· Assist with client account management, including updates and follow-ups
Added 28 days ago
Manager – Banking Cloud & Platform Engineering
Myticas Consulting
Toronto, ON
We are seeking a Manager – Banking Cloud & Platform Engineering to help lead complex technology transformation programs within the banking sector.
Added 28 days ago
Google Cloud Data & Software Solutions Manager
Myticas Consulting
Toronto, ON
Drive business development activities including new client acquisition, pursuit leadership, pipeline growth, and strategic account expansion
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Inside Sales Customer Success Manager (Canada Territory)
Thermo Fisher Scientific
AB
This role will cover the Canada territory. The Customer Success Manager is an Inside Sales role focused on selling service products such as warranty extensions, maintenance and service…
Added 28 days ago
Product Specialist III - Safety & Controlled Env.
Thermo Fisher Scientific
Vancouver, BC
Must possess the organizational skills to multi-task and meet deadlines as needed
Added 28 days ago
Senior Recruitment Consultant - 360 Desk - Business Development
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Richmond Hill, ON
…focus is on genuine relationships rather than a traditional manager/consultant…
Added 28 days ago
VP, Client Strategy
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Toronto, ON
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Organic Growth Lead
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Toronto, ON
Conversion tracking using Google Tag Manager and dashboard build on Funnel, Looker Studio, GA4 and/or Hubspot.
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Construction Foreman
Sphere Recruitment Solutions
Edmonton, AB
Work with the Superintendent, Project Manager, consultants, inspectors, and subcontractors throughout construction.
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Account Manager - Ontario West/Toronto
Brett Fisher Group
Toronto, ON
We are conducting a highly selective search for an Account Manager (AM) based in Ontario West to drive adoption of life-saving respiratory technology across the region.
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Account Manager - W. Canada (Oct 2026)
Brett Fisher Group
Vancouver, BC
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Customer Service Representative - 3PL
Cencora
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…issues, including backorders, emergency shipments, customer account status, invoices, shipment discrepancies, returns processing, credits, debits,…
Added 28 days ago
Media Associate
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Halifax, NS
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Added 28 days ago
Sales Associate (Retail Butcher Shop Accounts)
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Vancouver, BC
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Added 28 days ago
Client Experience Specialist
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ON
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Added 28 days ago
Senior Manager, Business Development & Sales
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Toronto, ON
As a Senior Manager, Business Development & Sales at Stitch It Alterations and Dry Cleaning, you will be responsible for driving corporate sales growth by acquiring and retaining key…
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New Home Sales Associate
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Cochrane, AB
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Director of Higher Learning - Mistissini
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Mistissini, QC
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- $19 to $20 CAD / hour
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Accounting Assistant
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Perform bank account and credit card reconciliations, investigate discrepancies, and ensure accurate transaction recording.
Added 28 days ago
Site Cost Controller (Contractor)
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Electronic Arts

Community Coordinator - German Speaking

Vancouver, BC, Canada

Apply on jobs.ea.com About employer

Applications open in a new tab.

Job details

Posting language: English

Original job description

Locations: Galway, Ireland

Location: Galway
Country: Ireland

Location: Vancouver
State: British Columbia
Country: Canada

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Hybrid Role - 3 Days per week onsite in our Galway or Vancouver Office.

You will report to the Community Team Manager.

#WeAreEA and we exist to inspire the world to play. EA values creativity, pioneering, passion, determination, learning, and teamwork. We mean things like acting with curiosity, speaking up with original ideas, and committing to each other as one team.

Come join us! We're hiring a Community Coordinator - German Speaking to join EA's Fan Care Organization. EA's Fan Care organization exists to help our fans get the most fun from their games. From onboarding new players to getting them back in the game, we support fans across their EA experiences. We value people who bring new ideas to make Fan Care a great place to be and be from. We aim to make EA known for taking care of its fans. We're fans taking care of fans and people talking to people.

We're looking for a Community Coordinator - German Speaking who is passionate about creating engaging player experiences and promoting healthy online communities. You will blend player support, community engagement, and moderation to help players connect, learn, and enjoy our games. Rather than simply responding to individual issues, you'll recognize new trends, shape conversations, and create scalable solutions that benefit thousands of players.

Working with Community Leads, Studios, Player Support, and Fan Care partners, you'll help transform player conversations into meaningful engagement while ensuring our community spaces remain welcoming, informative, and aligned with EA's values.

What you'll do:

Foster healthy, engaging community spaces across EA Forums and other community platforms.
Provide player support by helping resolve gameplay, technical, and account-related issues.
Clarify misinformation and educate players using accurate information and trusted resources.
Balance support, education, and engagement without defaulting exclusively to reactive issue resolution.
Exercise judgment on when engagement adds value - and when allowing community discussion to develop naturally is the better outcome.
Enforce community guidelines fairly while promoting respectful, constructive discussions.
Guide conversations back toward constructive discussion when threads become unproductive or off-topic.
Manage disruptive behaviors such as thread necromancy, misinformation, duplicate discussions, or rule violations.
Identify recurring questions, new trends, risks, and opportunities, and communicate insights to Community Leads and Studio partners.
Help improve player communications and self-service resources by recognizing patterns across community conversations.
Help shape future engagement strategies through ongoing observation of player behavior.
Build relationships with Super Users, creators, and trusted community members.
Be an escalation point for community context requiring Lead awareness.

What you'll bring:

2+ years supporting online gaming communities, customer support, or community management.
Full professional proficiency in German both written and verbal; full professional fluency in English both written and verbal
Experience with community platforms such as EA Forums, Discord, Steam, Reddit, or similar platforms.
Experience creating public-facing communications or community content.
Familiarity with community moderation practices and online community health.
Experience producing content that is clear, grammatically sound, and easy for diverse audiences to understand.
Understanding of public engagement, including what to communicate, when to engage, and when to escalate.
Identify patterns across large volumes of player feedback.
Comfortable adapting to changing priorities.
Experience managing multiple active community conversations simultaneously while balancing support, engagement, and moderation responsibilities
Experience navigating difficult community conversations while maintaining a respectful, impartial, and professional public presence.
Curiosity about player behavior, motivations, and community dynamics.
Experience working within online communities, social platforms, or live service games.

COMPENSATION AND BENEFITS

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

* British Columbia (depending on location e.g. Vancouver vs. Victoria) *$51,300 - $68,800 CAD

In Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of paid sick time, company top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, and retirement benefits to regular full-time employees. Certain roles may also be eligible for bonus and long-term cash programs.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Apply on jobs.ea.com About employer

More about this job

Responsibilities

The Community Coordinator at Electronic Arts will support players with gameplay, technical and account issues, and keep online community spaces healthy and welcoming. They will moderate discussions, correct misinformation, spot recurring trends and share insights with Community Leads and Studio partners.

Requirements

Electronic Arts needs candidates with 2+ years supporting online gaming communities, customer support or community management. Full professional fluency in German and English, written and verbal, is required, along with experience on community platforms such as EA Forums, Discord, Steam or Reddit.

Skills

EA Forums
Discord
Steam
Reddit
community moderation
player support
community engagement
German (professional proficiency)
English (professional fluency)
written communication
public communications
content writing
trend analysis
misinformation correction
escalation management
online community health
conflict de-escalation
stakeholder communication
relationship building with creators
multitasking across conversations

Benefits

Vacation
Paid sick time
Parental leave top-up
Extended health, dental and vision coverage
Life insurance
Disability insurance
Retirement benefits
Bonus and long-term cash programs

Keywords

Community Coordinator
community management
player support
online community moderation
community engagement
EA Forums
Discord
Steam
Reddit
German speaking
bilingual German English
customer support
video games
live service games
Fan Care
Super Users
community health
content creation
Galway
Vancouver

Seniority

Mid level

Perks

Generous paid time off
Parental leave
Retirement plan
Performance bonus

Tools

EA Forums
Discord
Steam
Reddit

Languages

German
English

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Work requirements

Jobs in Canada