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Added 6 mins ago
AF
Customer Experience Manager
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Toronto, ON · North York, ON
- $105,000 to $115,000 CAD / year
- Full-time
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Added 6 mins ago
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Added 6 mins ago
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Electronic Arts

Manager, Experience Design

Vancouver, BC, Canada

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Job details

Experience: 8+ years of experience designing and delivering shipped, player-facing experiences for games or interactive entertainment, including AAA or similarly complex interactive products.
Posting language: English
Posted: Oct 13, 2026

Original job description

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Manager, Experience Design

EA SPORTS is one of the leading sports entertainment brands in the world, creating connected experiences that ignite the emotion of sport through industry-leading games and interactive experiences.

EA SPORTS FC represents the future of football at EA SPORTS. With more opportunity than ever to innovate and create authentic, immersive experiences for a global community of players, we’re looking for leaders who can help us push the quality and ambition of the experience forward.

As a Manager of Experience Design, you will lead an Experience Design team responsible for creating cohesive, intuitive, and highly crafted player experiences across EA SPORTS FC. You will work at the intersection of Experience Design, Game Design, and Art, helping teams connect traditional interface design with spatial, environmental, and in-world experiences.

You will report to the Experience Design Director.

Qualifications

8+ years of experience designing and delivering shipped, player-facing experiences for games or interactive entertainment, including AAA or similarly complex interactive products.
Experience designing player-facing experiences that bring together 2D interface and 3D environments through spatial, diegetic, and in-world UI, with strong judgement around when each approach best supports the player experience.

Advanced understanding of interaction design, interface design, information architecture, visual hierarchy, typography, composition, motion, and accessibility.
Strong portfolio proving systems thinking, visual excellence, and end-to-end design solutions.
Cross-mode & ecosystem design expertise, with proven success managing dependencies and scaling cohesive UX across several products or features.

Strategic & collaborative mindset to balance player needs with business/technical constraints, align cross-functional partners, and mentor design teams.

Excellent creative judgment and the ability to articulate design strategy, provide actionable critique, and collaborate with partners across Design, Production, Art, Engineering, Research, and Leadership.
Experience leading designers and complex product areas, providing creative direction and mentorship while maintaining a high bar for design quality and craft.
Design systems governance and leadership, skilled in governing and evolving scalable systems across complex products.

Responsibilities

Lead Experience Design for a product area within EA SPORTS FC, ensuring experiences are intuitive, immersive, accessible, and aligned with product goals and design strategy.
Manage and mentor a multidisciplinary Experience Design team across locations, supporting career growth and high performance.
Lead the team through concept development and execution, establishing a high quality bar across interaction design, UI, visual craft, motion, and the overall player experience.
Partner closely with Game Design, Art, Technical Design, Engineering, Animation, and Audio to bring together 2D interface, real-time 3D environments, spatial interactions, and gameplay systems into a cohesive player experience.
Challenge traditional UX patterns by exploring how environments, spatial interactions, motion, sound, transitions, and contextual feedback can communicate information and guide players naturally through the experience.
Oversee feature design from exploration through implementation, providing direction, critique, and support throughout the development process.
Partner with Production, User Research, and other Experience Design leaders to establish priorities, planning, and creative direction.
Apply systems thinking across features and partner with Design System leadership to maintain consistency and quality across the product.
Oversee team planning, estimation, resourcing, and delivery while identifying skill or capacity gaps and partnering with leadership to address them.
Contribute directly to design and concept development when needed, balancing team leadership with hands-on creative involvement.

Nice to Have

Experience exploring and applying AI and emerging technologies to accelerate design workflows, expand creative exploration, or create new player experiences.
Experience working in game engines and real-time development workflows.
AR, VR, 3D design experience (Maya, C4D, KeyShot)
Motion design experience (After Effects)

Pay Transparency - North America

COMPENSATION AND BENEFITS

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

British Columbia (depending on location e.g. Vancouver vs. Victoria) *$122,300 - $170,700 CAD

Pay is just one part of the overall compensation at EA.

For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and other incentive programs.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

General Information

Locations: Vancouver, British Columbia, Canada

Role ID

216388

Worker Type

Regular Employee

Studio/Department

EA Studios - SPORTS

Work Model

Hybrid

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More about this job

Responsibilities

Lead the experience design team in creating cohesive, intuitive, and immersive player experiences across EA Sports FC. Manage multidisciplinary designers while partnering with game design, art, and engineering teams to integrate 2D and 3D elements into a unified product.

Requirements

Requires 8+ years of experience in designing and delivering complex, player-facing interactive entertainment or AAA games. Candidates must possess a strong portfolio demonstrating systems thinking, visual excellence, and expertise in cross-mode design.

Skills

Experience design
UI design
Interaction design
Systems thinking
Leadership
Mentorship
Game design
Spatial design
Information architecture
Visual hierarchy
Typography
Motion design
Accessibility
Design systems
Creative direction
Cross-functional collaboration

Benefits

Vacation
Sick time
Paid parental leave
Extended health coverage
Dental coverage
Vision coverage
Life insurance
Disability insurance
Retirement plan
Mental well-being support
Complimentary games

Visa sponsorship

Not detected in the job text

Keywords

Experience Design
EA Sports FC
UI
UX
Game Design
Spatial UI
Diegetic UI
Systems Thinking
Interaction Design
Information Architecture
Visual Hierarchy
Typography
Motion Design
Accessibility
Design Systems
AAA Games
Real-time Development
Maya
C4D
Keyshot
After Effects
AI
User Research
Cross-functional Leadership
Creative Direction
Product Strategy
Mentorship
Game Engines
Interactive Entertainment
Portfolio

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