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Added 10 mins ago
Peer Support Worker
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Vancouver, BC
$31.64 CAD / hour
Temporary
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Added 10 mins ago
Material Handler
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Full-time
Movement of parts, products, and raw materials throughout the various manufacturing departments to support production needs.
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WHS Specialist
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Langley (District), BC · Langley, BC
Full-time
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Added 24 mins ago
Peer Support Worker
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Vancouver, BC
Full-time
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Added 1 hour ago
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Electronic Arts

Responsable des opérations - recherche et développement/Head of Operations, Research & Development

Montreal, QC, Canada
Vancouver, BC, Canada

Experience: 10+ years of experience in business operations, program management, or strategic planning within a technology, software, or engineering organization.
Posting language: English
Posted: Oct 1, 2026

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Applications open in a new tab.

Original job description

General Information

Locations: Montreal, Quebec, Canada

Location: Vancouver
State: British Columbia
Country: Canada

Location: Redwood City
State: California
Country: United States of America

Location: Montreal
State: Quebec
Country: Canada

Role ID

215292

Worker Type

Regular Employee

Studio/Department

Other

Work Model

Hybrid

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Pour visualiser la description de poste en français, veuillez sélectionner le français dans le menu déroulant au haut de la page.

At EA, we believe games are powerful because they bring together multiple ways people engage: play, watch, create, and connect. And increasingly, the biggest entertainment platforms aren't just places to consume content - they're places where communities build.

Creator-made content is already a proven part of EA's history - from community creation tools in Battlefield to The Gallery in The Sims 4. We believe new creative technologies and tools will expand how players engage with and contribute to our experiences, supported by thoughtful product design, safety systems, and global reach. Our focus is on enabling more players to participate in creative expression by making creation easier, safer, and more rewarding.

We are looking for a Head of Operations who is deeply passionate about the AI space and eager to work directly with a core group of world-class researchers and engineers. If you are excited by the idea of using modern automation tools to optimize how organizations work and want to pioneer the future of operations, this is your moment.

In this role, you will partner closely with the SVP, Head of R&E, to translate technology strategy into clear operational processes. You will manage the team's budget planning, talent strategy, and external partnerships so our engineering teams can focus entirely on innovation.

Location & Model

This is a hybrid role requiring you to be onsite three days a week in Redwood City, Montreal, or Vancouver. You will report directly to the SVP, Head of Research & Engineering.

Responsibilities

Lead the Operating Rhythm: Manage the leadership team's operating cadence, meeting schedules, processes to ensure team alignment.

Drive Operational Excellence: Manage budget planning, talent reviews, resource allocation, and organizational design frameworks for mid-to-large sized groups.

Automate Business Workflows: Identify opportunities to build workflows, leveraging automation tools to streamline how the leadership team works and engages with the wider business.

Manage High-Impact Partnerships: Oversee relationships with external partners, including commercial AI labs, universities, and internal engineering teams.

Unify Organization Communications: Coordinate team-wide internal communications, including town halls, leadership messaging, and cross-functional updates.

Collaborate Across Boundaries: Serve as the main operational point of contact between the R&E team and central departments like Finance, Legal, and Recruiting.

Qualifications

10+ years of experience in business operations, program management, or strategic planning within a technology, software, or engineering organization.

Operational Scale: Proven experience managing business operations, budget processes, and talent pipelines for a similar-sized organizational group.

Automation & Tech Fluency: Strong familiarity with modern automation tools, with a demonstrated ability to streamline leadership workflows.

Collaborative Leadership: Successful track record of joining established leadership teams, building trust quickly, and driving strategic alignment through influence.

Strategic Communication: Experience bringing clarity, structure, and focus to complex technology groups.

Preference for those with an engineering background

We want to connect you with job opportunities that align with your interests, skills, and expertise. When you create an EA Careers Account and are logged into the portal, you can click “Get Recommendations” to view a curated list of job openings. These recommendations are enhanced by automated processing, including artificial intelligence, and take into account your skills and experience. However, all employment decisions are made by our hiring teams, not by automated systems.

Pay Transparency - North America

COMPENSATION AND BENEFITS

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

British Columbia (depending on location e.g. Vancouver vs. Victoria) *$204,600 - $287,500 CAD

California (depending on location e.g. Los Angeles vs. San Francisco) *$227,300 - $344,700 USD

Pay is just one part of the overall compensation at EA.

In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and other incentive programs.

For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and other incentive programs.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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More about this job

Responsibilities

The Head of Operations will partner with the SVP of Research & Engineering to translate technology strategy into operational processes and manage budget, talent, and external partnerships. They will also lead the operating rhythm, automate business workflows, and coordinate internal communications across the organization.

Requirements

Candidates must have 10+ years of experience in business operations, program management, or strategic planning within a technology or engineering organization. Strong proficiency in modern automation tools and a proven track record of driving strategic alignment through influence are required.

Skills

Business operations
Program management
Strategic planning
Budget planning
Talent strategy
Resource allocation
Organizational design
Automation tools
Workflow optimization
Leadership
Strategic communication
Cross-functional collaboration
Stakeholder management
Engineering operations
Process improvement

Benefits

Paid time off
Sick time
Paid company holidays
Paid parental leave
Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Retirement plan
401(k)
Bonus programs

Visa sponsorship

Not detected in the job text

Keywords

Business Operations
Program Management
Strategic Planning
Budgeting
Talent Management
Resource Allocation
Organizational Design
Automation
Workflow Automation
Artificial Intelligence
Engineering
Research and Development
Leadership
Stakeholder Management
Cross-functional Collaboration
Operational Excellence
Technology Strategy
Communication
Process Improvement
Software Development

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