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Added 10 mins ago
TM
Area Parts & Service Manager - Quebec Zone
Toyota Motor Corporation
Quebec, QC · Toyota Canada Inc - Quebec Zone
- Full-time
…is a permanent, full-time opportunity and will report to the Manager, Parts and Service. The selected candidate will communicate, process, information and policies between TCI and various…
Added 10 mins ago
TM
Operational Excellence Analyst
Toyota Motor Corporation
Toyota Credit Canada Inc - Head Office
- Full-time
…principles. The Operational Excellence Analyst reports to the Manager of Business Innovation and will be based at the Markham Head…
Added 10 mins ago
QP
Area Manager, Self-Storage
QuadReal Property Group
Vancouver, BC
- Full-time
Reporting to the Director, Self Storage Operations, the Area Manager, Self Storage is responsible for leading facility-level operations and execution across a designated portfolio of…
Added 10 mins ago
P
Customer Experience Guide - Seasonal
Patagonia
Toronto, ON
- Part-time
Operations: You will answer phones, work events, support front of house and back of house operations and inventory flow, and support in store repairs while successfully communicating with…
Added 10 mins ago
P
Customer Experience Guide - Part Time
Patagonia
Kelowna, BC
- $20.4 to $22.4 CAD / hour
- Part-time
…of your time overseeing retail store and customer experience operations and engage in day-to-day activities that make customers happy. You will learn about our products, share your passion…
Added 10 mins ago
A
Customer Success Manager
Amadeus
Ottawa, ON
- Full-time
As a Customer Success Manager (CSM), you will own the post-sales customer lifecycle for a portfolio of airline customers. You will be responsible for driving solution adoption, customer…
Added 10 mins ago
S
Bilingual Talent Acquisition Partner, Retail (Contract)
sephora.com
Montreal, QC
- Full-time
…strategies, recruitment events, and talent planning. Reporting to the Manager, Talent Acquisition, this is an exciting opportunity to make a meaningful impact on a growing business while…
Added 10 mins ago
S
Assistant Planner
sephora.com
Toronto, ON
- Full-time
…reach our clients efficiently. You’ll be part of an innovative operations and logistics team that’s united in beauty, supported by those who are equally as passionate about enhancing speed…
Added 24 mins ago
P
restaurant assistant manager
Petro-Canada
Saint John, NB
- Full-time
Plan, organize, direct, control and evaluate daily operations
Added 24 mins ago
WC
Overnight Support Worker (2026-354-CC)
WoodGreen Community Services
Toronto, ON
- Full-time
Reporting to the Manager and/or Supervisor, Supportive Housing Programs, the Overnight Support Worker plays a key role in ensuring the safety and well-being of residents and the building…
Added 24 mins ago
PG
assistant manager, restaurant
Pizza Garden
Burnaby, BC
- Full-time
Added 24 mins ago
U
gas station manager
Ultramar
Toronto, ON · North York, ON
- Full-time
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 24 mins ago
TW
customer service manager - retail
Tire World Inc.
Brampton, ON
- Full-time
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 24 mins ago
E
gas station manager
Esso
Milton, ON
- Full-time
Added 24 mins ago
LV
Team Lead
Louis Vuitton
Toronto, ON
- Full-time
As a Team Lead, you will be an ambassador of the Brand and will assist the Store Manager and/or Team Managers to mentor and develop the team, build Client relationships, proactively…
Added 24 mins ago
NA
Account Manager – Architecture Services B8C
NHS Ayrshire & Arran
AB · Mountain View County, AB
- Full-time
Digital Services Operations are responsible for the overall IT and Telecommunication service delivery to NHSGGC including the delivery of the underpinning technical infrastructure and…
Added 24 mins ago
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restaurant manager
Dairy Queen
Sudbury, ON · Chelmsford, ON
- Full-time
Added 25 mins ago
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Diversity, Equity, Inclusion and Accessibility Associate - TFT
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Newmarket, ON · Southlake Health
- Full-time
The Associate for Diversity, Equity and Inclusion (DEI) will work collaboratively with the Program Manager, DEI and Manager, Patient Relations and Patient Experience to support the…
Added 25 mins ago
SB
Manager, Pipe Integrity
South Bow
Calgary, AB · Manulife Place
- Full-time
South Bow is seeking an experienced and diligent Manager, Pipe Integrity to lead the team responsible for the safety, reliability and compliance of our pipeline assets. Reporting to the…
Added 25 mins ago
SB
Project Manager
South Bow
Calgary, AB · Manulife Place
- Full-time
We are seeking an experienced Project Manager to deliver maintenance and integrity projects with moderate complexity and cross-functional stakeholder engagement. This role is accountable…
Added 25 mins ago
Transit Operator
Regional Municipality of Wood Buffalo
Fort McMurray, AB
…Operators may be required to participate in emergency management operations as part of the Municipality’s emergency response…
Added 25 mins ago
Q
Power Systems Specialist I
Qualus
Bolton, ON
- Full-time
Assess project specific resource needs and coordinate assignments with project manager. Communicate core technical job requirements.
Added 39 mins ago
D
Assistant Team Leader
Dollarama
Marystown, NL
- $17.2 to $17.95 CAD / hour
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 39 mins ago
AM
Assistant Funeral Home Manager
Arbor Memorial Inc.
Hamilton, ON
- Full-time
Reporting to the Funeral Home Manager or Regional Director and following Company guidelines and standards, the Assistant Funeral Home Manager is responsible for overseeing operations and…
Added 39 mins ago
B
Warehouse Operator Full-Time - Saanich
Buckerfield's
Saanich, BC
- Full-time
May require you to work weekends and statutory holidays, as scheduled by the Store Manager

Electronic Arts

Senior Manager, Operations - Infrastructure Platform Services (IPS)

Toronto, ON, Canada
Vancouver, BC, Canada

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Job details

Experience: 10+ years of professional experience in business operations, operational strategy, or program management within a technology or entertainment environment.
Posting language: English
Posted: Oct 1, 2026

Original job description

General Information

Locations: Vancouver, British Columbia, Canada

Location: Vancouver
State: British Columbia
Country: Canada

Location: Toronto
State: Ontario
Country: Canada

Role ID

216270

Worker Type

Regular Employee

Studio/Department

CT - Infrastructure & Platform

Work Model

Hybrid

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Central Technology is the force multiplier, accelerating creative opportunity and progress at EA. We’re a world-class community of technologists, innovators, strategists, and orchestrators transforming interactive entertainment. Together, we power the platforms, AI-driven tools, live services, and infrastructure that ensure global scale, secure player experiences, and unlock bold new possibilities.

Infrastructure & Platform Services builds and runs the technology foundation for EA's games. Our teams deliver the live services and backend infrastructure that help teams ship and operate secure, reliable game experiences for millions of players worldwide.

Responsibilities:

Own and continuously improve key operating rhythms, ensuring they remain aligned with leadership priorities and drive clear decisions, accountability, and follow-through.
Lead cross-functional strategic initiatives across IPS, partnering with engineering leads, product managers, and executive leadership to translate business priorities into clear plans and execution milestones.
Establish and govern leadership reporting, synthesizing qualitative and quantitative data into clear insights, narratives, and recommendations for decision-making.
Create and run communication mechanisms that improve employee understanding, leadership visibility, and alignment across the organization.
Implement and continuously improve operational metrics and frameworks across distributed teams, in partnership with program and operations management teams.
Serve as a trusted advisor to program, product, and engineering stakeholders, helping teams align, resolve ambiguity, and adapt effectively as requirements change.

Qualifications:

10+ years of professional experience in business operations, operational strategy, or program management within a technology or entertainment environment.
Exceptional cross-functional stakeholder management, with the ability to influence and drive results without direct line management authority.
Proven track record of independently leading operating rhythms, strategic planning cadences, and continuous process improvement initiatives across distributed teams.
Excellent executive communication, with the ability to synthesize complex information into concise, actionable insights and recommendations for senior leadership.
Exceptional data fluency, with demonstrated success using BI reporting systems and operational metrics to generate actionable business insights.
Demonstrated experience leading organizational change, including adoption of new tools, processes, and standardized operating practices.
Experience with financial planning, including budgeting, forecasting, and variance tracking.
Bachelor’s degree in Business Administration, Management, Finance, Economics, Engineering, Information Systems, or equivalent practical experience.

We want to connect you with job opportunities that align with your interests, skills, and expertise. When you create an EA Careers Account and are logged into the portal, you can click “Get Recommendations” to view a curated list of job openings. These recommendations are enhanced by automated processing, including artificial intelligence, and take into account your skills and experience. However, all employment decisions are made by our hiring teams, not by automated systems.

Pay Transparency - North America

COMPENSATION AND BENEFITS

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

British Columbia (depending on location e.g. Vancouver vs. Victoria) *$133,500 - $186,400 CAD

Ontario *$133,500 - $179,700 CAD

Pay is just one part of the overall compensation at EA.

For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and other incentive programs.

This role is for an existing vacancy.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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More about this job

Responsibilities

The Senior Manager will own and improve key operating rhythms while leading cross-functional strategic initiatives across the Infrastructure & Platform Services department. They will also govern leadership reporting and implement operational metrics to ensure alignment and data-driven decision-making.

Requirements

Candidates must have 10+ years of professional experience in business operations, operational strategy, or program management within a technology or entertainment environment. A bachelor's degree in a relevant field such as Business, Finance, or Engineering is required, along with exceptional executive communication and stakeholder management skills.

Skills

Business operations
Operational strategy
Program management
Stakeholder management
Strategic planning
Process improvement
Executive communication
Data fluency
BI reporting
Organizational change
Financial planning
Budgeting
Forecasting
Variance tracking

Benefits

Vacation
Sick time
Paid parental leave
Extended health coverage
Dental coverage
Vision coverage
Life insurance
Disability insurance
Retirement plan
Mental well-being support
Complimentary games

Visa sponsorship

Not detected in the job text

Keywords

Operations
Infrastructure
Platform Services
Strategic Planning
Program Management
Stakeholder Management
Executive Communication
BI Reporting
Operational Metrics
Organizational Change
Financial Planning
Budgeting
Forecasting
Variance Tracking
Technology
Entertainment
Live Services
Backend Infrastructure
Cross-functional Leadership
Process Improvement

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