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Electronic Arts

Site Reliability Engineer III

AB, Canada
Toronto, ON, Canada
Victoria, BC, Canada
Vancouver, BC, Canada
Edmonton, AB, Canada

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Job details

Experience: 7+ years of experience supporting high-availability production-grade infrastructure and applications with defined SLIs and SLOs.
Posting language: English
Posted: Oct 1, 2026

Original job description

General Information

Locations: Vancouver, British Columbia, Canada

Location: Toronto
State: Ontario
Country: Canada

Location: Edmonton
State: Alberta
Country: Canada

Location: Victoria
State: British Columbia
Country: Canada

Role ID

215708

Worker Type

Regular Employee

Studio/Department

CT - Infrastructure & Platform

Work Model

Hybrid

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Production Infrastructure & Engineering (PI&E) organization provides the essential platforms and infrastructure hosting solutions that power EA's live services. Our charter is to make EA's games and services available to all players anytime and anywhere. To do this, we focus on the high availability of infrastructure, primary services, and studio services. We aim to help developers to experiment and build new games quickly with infrastructure services on-demand and workflows that promote rapid development in the cloud. In all of this, we focus on being there for players where and when they want to play.

As a Site Reliability Engineer, your role covers the entire lifecycle of a product-- from helping developers with architecture and delivery to on-call incident response and triage. Your primary focus will be automation and continuous integration/delivery with an emphasis on solving operations issues using software. You will report to the Senior SRE Manager.

Responsibilities:

You will build and operate distributed, large-scale, cloud-based infrastructure using modern open-source software solutions.
You will use automation technologies to ensure repeatability, eliminate toil, reduce mean time to detection and resolution (MTTD & MTTR) and repair services.
You will perform root cause analysis and post-mortems with an eye towards future prevention.
You will design and build CI/CD pipelines.
You will create monitoring, alerting and dashboarding solutions that improve visibility into EA's application performance and business metrics.
You will produce documentation and support tooling for online support teams.

Qualifications:

7+ years of experience with Virtualization, Containerization, Cloud Computing (AWS preferred), Kubernetes, or Docker.
7+ years of experience supporting high-availability production-grade infrastructure and applications with defined SLIs and SLOs.
Systems Administration experience, including a strong understanding of Linux.
Network experience, including an understanding of standard protocols/components.
Automation and orchestration experience including Terraform, Helm, Chef, Puppet, Packer.
Experience writing code in Python, Golang, or Java.
Experience working with distributed systems.

We want to connect you with job opportunities that align with your interests, skills, and expertise. When you create an EA Careers Account and are logged into the portal, you can click “Get Recommendations” to view a curated list of job openings. These recommendations are enhanced by automated processing, including artificial intelligence, and take into account your skills and experience. However, all employment decisions are made by our hiring teams, not by automated systems.

Pay Transparency - North America

COMPENSATION AND BENEFITS

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

British Columbia (depending on location e.g. Vancouver vs. Victoria) *$122,300 - $170,700 CAD

Ontario *$122,300 - $159,600 CAD

Pay is just one part of the overall compensation at EA.

For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and other incentive programs.

This role is for an existing vacancy.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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More about this job

Responsibilities

The Site Reliability Engineer will build and operate large-scale, cloud-based infrastructure while focusing on automation to improve system reliability. They are responsible for designing CI/CD pipelines, performing root cause analysis, and ensuring high availability for live services.

Requirements

Candidates must have at least 7 years of experience in cloud computing, virtualization, and containerization technologies like Kubernetes or Docker. A strong background in Linux systems administration, network protocols, and proficiency in programming languages such as Python, Golang, or Java is required.

Skills

Site Reliability Engineering
Cloud Computing
AWS
Kubernetes
Docker
Linux
Python
Golang
Java
Terraform
Helm
Chef
Puppet
Packer
CI/CD
Distributed systems

Benefits

Vacation
Sick time
Paid parental leave
Extended health coverage
Dental coverage
Vision coverage
Life insurance
Disability insurance
Retirement plan
Mental well-being support
Complimentary games

Visa sponsorship

Not detected in the job text

Keywords

Site Reliability Engineer
Cloud Computing
AWS
Kubernetes
Docker
Linux
Python
Golang
Java
Terraform
Helm
Chef
Puppet
Packer
CI/CD
Distributed systems
Virtualization
Infrastructure as Code
Automation
Monitoring
Alerting
Dashboarding
SLI
SLO
Root cause analysis
Production-grade infrastructure
Systems administration
Network protocols
Cloud-based infrastructure
Software engineering

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