IT Business Analyst

Electronic Products Recycling Association (EPRA) currently has a job opportunity for a Business Analyst based out of our Mississauga head office. This is for an existing vacancy.

Role Overview

Reporting to the Manager - Project Management Office (PMO), the Business Analyst is responsible for playing a pivotal role in building and enhancing EPRA’s strategic platforms, processes and systems hardware. This position will collaborate with cross-functional teams to develop and maintain software, hardware and tools that support the company.

Key Responsibilities

• Builds a deep understanding of the business processes, data flows and operational procedures
• Conducts in-depth analysis to identify areas for process and application improvements
• Collaborates with stakeholders (subject matter experts, other end-users, project managers, application developers) to define system requirements and/or changes
• Translates client requirements into system design documents, project plans, delivery roadmaps and integrations to other systems
• Creates and completes detailed test plans and scripts to ensure the reliability, accuracy, and functionality of system changes and enhancements
• Troubleshoots internal/external integrations issues to resolution
• Produces and maintains technical documentation for business applications to ensure business requirements, functional specifications, test plans and scripts are current
• Maintains data and performs quality verifications on file imports
• Provides support to end users ranging from training, systems overviews and demonstrations of new functionality and how to incorporate into business processes
• Keeps up to date with current IT industry trends and innovations

Qualifications

• A post-secondary degree/diploma in Business, Mathematics, Computer Science, or a related field involving data management/analysis and/or technology
• A minimum of 5 years’ work experience in designing, delivering, managing, and improving IT services to align with organizational objectives
• Demonstrated experience collaborating with business and technical teams
• Practical knowledge of planning, developing, implementing, and maintaining information systems
• Acquainted with processes, methods and techniques utilized to analyze and evaluate business
• Familiarity with Agile project management and software development methodologies
• Basic understanding of SQL and the ability query SIEM logs
• Worked in a team environment

Skills and Competencies

• Outstanding business process fluency
• Demonstrated critical thinking and problem-solving ability
• Strong attention to detail and data analysis
• Excellent oral and written communication with internal and external stakeholders
• Skilled at influencing others and conflict resolution
• Proficient at time management and effectively prioritizing multiple projects
• Motivated self-starter that can identify and resolve issues independently
• Team-oriented attitude with an aptitude to help colleagues with technical and process issues
• Able to lead process change initiatives

It’s impossible to imagine a world today without electronics.

Apply today at: https://epra.bamboohr.com/careers/51?source=aWQ9MTQ%3D

Come and be a part of the recycling solution!

www.epra.ca