Logistics Coordinator

Company Description Element Freight is a logistics partner with over 7 plus years of customer service and freight management experience, helping manufacturing and wholesale companies meet growing consumer demands. The company coordinates transportation with carefully selected, cost-effective carriers to ensure shipments reach destinations across Canada, North America, and international markets. Team members are known for being professional, approachable, and deeply committed to customer care, with support available 24/7. Element Freight maintains strong, respectful relationships with carriers to promote safe, on-time deliveries and is structured to help organizations overcome common shipping challenges.

Role Description The Logistics Coordinator is a full-time, on-site role based in Chilliwack, BC. This position is responsible for planning and coordinating daily shipments, arranging transportation with carriers, and monitoring freight from pickup through delivery to ensure timelines and service standards are met. The role includes tracking and updating shipment status, maintaining accurate documentation, and communicating proactively with customers and carriers regarding scheduling, delays, and issue resolution. The Logistics Coordinator will collaborate with internal teams to manage inventory data, support supply chain efficiency, and identify cost-effective shipping solutions. Day-to-day tasks also involve troubleshooting shipment problems, updating internal systems, and contributing to continuous improvement of logistics processes.

Qualifications

• Strong analytical skills to interpret shipment data, identify trends, and support decision-making.
• Excellent communication skills for clear, professional interaction with customers, carriers, and internal teams.
• Customer service skills to manage inquiries, resolve issues, and maintain positive, long-term relationships.
• Experience with inventory management and understanding of supply chain management principles.
• Proficiency with logistics or transportation management software and standard office applications.
• Detail-oriented, highly organized, and able to manage multiple shipments and priorities in a fast-paced environment.
• Ability to work on-site in Chilliwack, BC and collaborate effectively with colleagues and external partners.
• Previous experience in freight, transportation, or logistics coordination is an asset; relevant post-secondary education in logistics, business, or a related field is preferred.