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Added 2 mins ago
VC
Project Manager, Digital Transformation and User Experience
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- Full-time
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Added 2 mins ago
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ELEMIS

Assistant Business Manager

Edmonton, AB, Canada

Compensation: €40,000 - €43,000 / year · Full-time

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Job details

Pay: Compensation: €40,000 - €43,000 / year
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Department: Retail

Employment Type: Permanent - Full Time

Location: Kildare Village

Compensation: €40,000 - €43,000 / year

Description

Set amid the rolling countryside of County Kildare, Kildare Village is one of Ireland’s most prestigious luxury shopping destinations. Its beautifully landscaped, open-air setting is just an hour south-west of central Dublin and ideally connected to Cork, Limerick, Galway and beyond - attracting a discerning clientele from across Ireland and around the world.

This is a rare opportunity to become a key leader within ELEMIS’ highest-performing store across the UK and Ireland. As Assistant Business Manager, you’ll work in close partnership with the Business Manager to drive the success of a fast-paced, high-volume luxury retail business, inspire a talented team of seven and deliver a client experience that reflects the exceptional standards of both ELEMIS and Kildare Village.

Acting as a role model on the shop floor, you’ll combine outstanding personal sales with hands-on coaching, strong commercial awareness and operational excellence. You’ll help maximise every opportunity for growth, develop the team’s confidence and expertise, and build meaningful client relationships that inspire loyalty.

For an ambitious luxury retail professional ready to take the next step in leadership, this is an exceptional opportunity to make a visible impact, strengthen your management experience and help take our flagship location to its next level of success.

What You Will Do

Support business performance

Partner with the Business Manager to drive sales, treatments, and overall store performance
Support the delivery of KPIs including sales targets, ATV, and client retention
Analyse performance trends and contribute ideas to maximise opportunities for growth
Lead by example through strong personal sales and client engagement

Lead and develop the team

Support in coaching and motivating the team to deliver exceptional service and results
Carry out regular in-store coaching to elevate selling skills and product knowledge
Assist with 1:1s, feedback conversations, and development plans
Help foster a positive, inclusive, and high-performing team culture
Step up to lead the team in the Business Manager’s absence

Deliver Exceptional Client And Treatment Experiences

Provide personalised consultations and skincare advice
Support the team to deliver best-in-class treatment experiences aligned to luxury standards
Champion a seamless client journey from consultation through to follow-up
Build loyal client relationships through strong clienteling and repeat engagement

Build client and partner relationships

Support the execution of in-store events and brand activations
Strengthen relationships with Flagship stakeholders and colleagues
Act as a brand ambassador, representing ELEMIS with professionalism and passion
Contribute to initiatives that grow the client base and enhance brand visibility

Drive store and operational excellence

Maintain exceptional standards of merchandising, hygiene, and presentation
Support stock management, stock takes, and accurate product handling
Ensure compliance with brand standards and Flagship Partner expectations
Assist in rota planning and day-to-day operational organisation

Work sustainably and responsibly

Support the delivery of ELEMIS sustainability commitments in daily operations
Encourage mindful practices that reduce waste and environmental impact

Who You Are

Experienced in a client-focused environment, target driven environment
A strong seller with a passion for delivering results
Emerging leader with the confidence to coach and support others
Commercially aware with an understanding of KPIs and performance drivers
Skilled at building meaningful client relationships
A confident communicator with excellent interpersonal skills
Well-organised with the ability to balance priorities in a fast-paced environment
A collaborative team player who values inclusivity and diverse perspectives

What We Offer

Generous staff discount on ELEMIS products and spa treatments, plus L’OCCITANE Group brands
Enhanced parental leave policies
Income Protection and Life Assurance
27 days holiday plus your birthday off
Company pension scheme
Employee Assistance Programme
Cycle to Work Scheme, Season Ticket Loan, and service awards
Structured training in product knowledge, consultation skills, and leadership development
Ongoing career progression opportunities
A supportive, inclusive environment where you can grow and succeed
The opportunity to develop your leadership capability and make a visible impact

Our People Commitments

Justice, Equity, Diversity and Inclusion are central to our People Strategy. We are committed to building a fair, inclusive and respectful workplace where everyone feels they belong and can thrive.

We embed this commitment through inclusive hiring and progression practices, clear policies that promote equity and zero tolerance for discrimination and regular review of our people data to identify and address gaps in representation and experience. We invest in inclusive leadership, equipping our managers with the skills and accountability to foster psychologically safe, respectful and high-performing teams.

We provide channels for open dialogue, including confidential Speak Up mechanisms, to ensure concerns can be raised safely and addressed appropriately. Through ongoing learning, inclusive behaviours and shared accountability across all levels of the organisation, we empower our people to be themselves, innovate and fulfil their potential. Together, we belong.

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More about this job

Responsibilities

Partner with the Business Manager to drive sales, treatments, and store performance while coaching and developing the team. Deliver luxury client experiences, build client and partner relationships, and support store operations, merchandising, stock management, and sustainability initiatives.

Requirements

Candidates should have experience in a client-focused, target-driven environment, strong selling ability, and commercial awareness of KPIs and performance drivers. They should be emerging leaders with coaching ability, excellent communication and relationship-building skills, and the organisation to manage priorities in a fast-paced setting.

Skills

Retail Sales
Team Leadership
Coaching
KPI Management
Commercial Awareness
Skincare Consultation
Product Knowledge
Clienteling
Event Execution
Stock Management
Merchandising
Operational Organisation
Communication
Time Management
Sustainability Practices

Benefits

Staff Discount On ELEMIS Products And Spa Treatments
Discounts On L’OCCITANE Group Brands
Enhanced Parental Leave
Income Protection
Life Assurance
27 Days Of Holiday Plus Birthday Off
Company Pension Scheme
Employee Assistance Programme
Cycle To Work Scheme
Season Ticket Loan
Service Awards
Structured Training
Career Progression Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Luxury Retail
Cosmetics
Skincare
Sales Targets
Key Performance Indicators
Average Transaction Value
Client Retention
Personal Sales
Client Engagement
Team Coaching
Product Knowledge
Development Plans
Personalised Consultations
Treatment Experiences
Clienteling
Repeat Engagement
Brand Activations
Merchandising
Hygiene Standards
Stock Takes
Rota Planning
Sustainability
Inclusive Leadership
Customer Experience

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