Golf Operations Assistant
- Grande Prairie, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
The Golf Operations Assistant supports the daily operations of The Dunes Golf & Winter Club and plays a key role in delivering exceptional member and guest experiences. This role assists with pro-shop operations, tee-sheet management, tournaments, leagues, customer service, and ensures the golf experience runs smoothly.
Key Responsibilities
Golf & Pro Shop Operations
· Assist with daily opening/closing procedures of the pro shop.
· Manage tee sheet, bookings, cancellations, and payments.
· Provide outstanding customer service to members and guests.
· Support merchandising (stocking, displays, inventory counts).
· Operate POS system; reconcile cash and end-of-day reports.
Events & Leagues Support
· Assist in preparing scorecards, signage, prizing.
· Help set up and execute corporate tournaments and club events.
· Provide customer support during events.
General Responsibilities
· Maintain a high standard of professionalism and service.
· Support Golf Professionals with administrative tasks as needed.
· Uphold club policies, safety expectations, and service standards.
Qualifications
· Customer-service or hospitality experience required.
. Class A Golf Professional is an asset
· Previous golf course experience is an asset.
· Knowledge of golf rules is an asset but not mandatory.
· Strong communication and ability to multitask.
· Availability on evenings, weekends, and holidays.
Job Types: Full-time, Permanent
Benefits:
- Company events
- Dental care
- Extended health care
- Paid time off
Ability to commute/relocate:
- Grande Prairie County No. 1, AB: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (required)
Experience:
- Customer service: 5 years (required)
Language:
- English (required)
Work Location: In person
More about this job
Responsibilities
The Golf Operations Assistant at The Dunes will open and close the pro shop, manage the tee sheet and payments, run the POS and end-of-day reports, and help set up tournaments and events. The role also serves members and guests and supports the golf professionals with administrative tasks.
Requirements
Elevation HR needs candidates with at least five years of customer service experience and a secondary school diploma. Strong communication, multitasking, English and availability on evenings, weekends and holidays are required. A Class A Golf Professional designation and golf course experience are assets.
Skills
- POS systems
- Tee sheet booking software
- Cash reconciliation
- Inventory counts
- Merchandising
- Customer service
- Event setup
- Tournament management
- Scorecard and signage preparation
- Multitasking
- Communication
- Golf rules knowledge
- Administrative support
- Safety procedures
Benefits
- Dental care
- Extended health care
- Paid time off
- Company events
Categories
- Hospitality
- Customer Service & Support
- Retail
- Sports & Recreation
Keywords
- Golf operations
- Pro shop
- Tee sheet management
- Golf tournaments
- Golf leagues
- Customer service
- Hospitality
- POS
- Cash reconciliation
- Merchandising
- Inventory
- Event support
- Golf course
- Class A Golf Professional
- Golf rules
- Front desk
- Retail
- Member services
- Club operations
- Full-time
Seniority
Mid level
Perks
- Generous paid time off
Licences and certifications
- Class A Golf Professional
Tools
- POS system
- Tee sheet
Languages
- English