Operations Coordinator

The Opportunity

As Elevation continues to grow, we are seeking a highly organized, proactive, and detail-oriented Operations Coordinator to support the day-to-day operations of our head office in Kamloops, BC.

This role is central to the smooth functioning of our organization, providing operational, administrative, project, and team support across multiple business functions. The successful candidate will thrive in a fast-paced professional environment, anticipate needs before they arise, and contribute to creating an efficient, collaborative, and positive workplace culture.

About Elevation

Elevation Technical Services is an innovative, service-driven consulting firm delivering solutions across transportation, infrastructure, civil, mining, and vertical construction sectors throughout Western Canada.

At Elevation, we think like owners. We approach every project with our clients' long-term goals in mind and deliver practical, technology-driven solutions tailored to their unique needs. Service excellence is at the core of everything we do, and our team is committed to building lasting relationships through collaboration, accountability, and innovation.

Key Responsibilities

Business Support

• Perform data entry and data maintenance within company Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) platforms.
• Working with project teams to review overall project performance on weekly basis.
• Support of monthly Invoicing, LEMs, Vendor Invoices. Generate routine reports, dashboards, and performance metrics.
• Collaborate with operational teams to ensure information is timely, accurate, and complete.
• Support users with basic system administration and troubleshooting.

Health, Safety & Asset Support

• Support and promote a positive safety culture across the organization.
• Coordinate the ordering and distribution of safety supplies and personal protective equipment (PPE).
• Assist with safety-related documentation, records management, and reporting.
• Maintain vendor and client safety prequalification portals and maintain compliance information.
• Coordinate employee safety orientations and periodic check-ins.
• Maintain basic asset inventories for equipment, technology, tools, and safety assets.
• Support safety initiatives, audits, inspections, and corrective action tracking.

Office Administration & Team Support

• Serve as the first point of contact for visitors, clients, and vendors.
• Answer phones, greet guests, and maintain a professional reception area.
• Coordinate incoming and outgoing mail, courier services, shipping, and receiving activities.
• Maintain inventory of office supplies, safety supplies, and general office equipment.
• Coordinate building and facility requirements, including service requests, maintenance scheduling, and vendor coordination.
• Support meetings, team events, training sessions, and other office activities.
• Provide general administrative support to leaders and team members as required.

Onboarding & Employee Support

• Coordinate onboarding activities for new employees.
• Prepare onboarding packages, workspace setup, and system access requests.
• Assist new team members with orientation schedules and required documentation.
• Support employee engagement initiatives and internal communications.
• Act as a resource for general administrative and office-related inquiries.

Qualifications

Required:

• Diploma or a Bachelor's degree in Business Administration, Communications, Management, or related field.
• 2+ years of experience in office administration, operations, finance, or a related role.
• Excellent verbal and written communication skills.
• Advanced proficiency with Microsoft 365, including Word, Excel, Outlook, Teams, and SharePoint.
• Exceptional organizational skills with the ability to manage multiple priorities and deadlines simultaneously. Strong attention to detail and accuracy.
• Ability to handle confidential information with discretion and professionalism.
• Strong interpersonal skills and the ability to build relationships with staff, clients, consultants, and vendors.
• Demonstrated initiative, problem-solving abilities, and sound judgment.

Preferred:

• Experience working within a consulting, engineering, architecture, or construction environment is considered an asset.
• Experience with Canva, Adobe InDesign, or similar design and document-formatting software is considered an asset.
• Demonstrated initiative, problem-solving abilities, and sound judgment.
• Experience supporting workplace health and safety programs. 
• Experience with ERP and CRM systems.
• Knowledge of inventory, asset tracking, or facilities coordination. 
• Experience supporting onboarding and employee administration processes.
• Experience using AI to create work-flow efficiencies.

What We Offer

• A collaborative and supportive team environment.
• The opportunity to contribute to a growing, employee-owned company.
• Competitive compensation.
• Comprehensive extended health and dental benefits.
• RRSP matching program.
• Professional development and growth opportunities.

Work Environment

This is a full-time, on-site position based at Elevation's headquarters in Kamloops, BC.

Salary Range: $55,000 - $75,000 annually (commensurate with experience and qualifications)

Work Location: On-site, Kamloops, BC