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Added 1 min ago
Manufacturing Analyst, Day Shift - (12-Month Contract)
CONA Services
Brampton, ON
The Manufacturing Analyst reports to the Manufacturing Systems Manager and supports the tracking and analysis of utility data, as well as project improvement development and execution at…
Added 1 min ago
Manufacturing Analyst, Day Shift - (12-Month Contract)
CONA Services
Brampton, ON
The Manufacturing Analyst reports to the Manufacturing Systems Manager and supports the tracking and analysis of utility data, as well as project improvement development and execution at…
Added 16 mins ago
MF
Summer Intern 2027 - Asset Management Operations Technology)
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
…Employers. Our vision and strategy aim to innovate the industry and support Canadians in achieving their financial…
Added 31 mins ago
Accounting Support Analyst
PBS Systems
Calgary, AB
PBS Systems is looking for an enthusiastic and organized individual to join our Client Services team. As an Accounting Support Analyst, you will provide excellent training to our new and…
Added 31 mins ago
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RAMS Analyst
AtkinsRéalis
Calgary, AB
- Full-time
Our Rail, Transit Systems & Telecom is looking for a RAMS Engineer to join our Calgary office.
Added 46 mins ago
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Analyst, Technical Support Services
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
The Analyst is a member of the Technical Services Support team within Digital Employee Experience. As part of the second-level IT support function, the role assists when Service Desk agents…
Added 46 mins ago
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Financial & Tax Reporting Analyst
CI Financial
Toronto, ON
- Full-time
The Mutual Fund & ETF Tax Analyst is responsible for supporting the tax operations, analysis and reporting requirements of mutual funds and exchange-traded funds (ETFs).
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Campaign Production Analyst
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- Full-time
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Data Analyst Intern (Winter/January 2027, 12 Months)
Internship List
Burnaby, BC · Oakville, ON · Toronto, ON
…results! Geotab is seeking a Data Governance & Operations Data Analyst Intern to help keep the company's most important data accurate, trusted and easy to use. You will work with large…
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Customer Account Analyst
GE HealthCare
Mississauga, ON
- Full-time
As the Customer Account Analyst, you will be joining a fast-paced environment as part of the GE Healthcare Service Operations team. In this role, you will have an opportunity to work…
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Service Desk Analyst
Government of Nunavut Recruitment
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- Full-time
Reporting to the Service Desk Supervisor, the Service Desk Analyst (Analyst) is a member of the Government of Nunavut’s (GN) Help Desk team that provides first-line technical support to GN…
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Senior Financial Analyst, FP&A
BlueCat
Toronto, ON
- Full-time
BlueCat is looking for a Senior Financial Analyst to serve as the FP&A business partner to our Sales, Professional Services, Customer Success, and Marketing leaders. You will own the…
Added 1 hour ago
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Analyst, Business Planning, Corporate Affairs
Ontario Teachers' Pension Plan
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- Full-time
The Analyst, Business Planning, Corporate Affairs will support Corporate Affairs by connecting finance processes, planning activities, reporting, data quality, AI-enabled process…
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Java Developer
Citi
Mississauga, ON
- Full-time
Citi is looking for a Java Developer (Apps Dev Intermediate Programmer Analyst - C11) to join the technology team and contribute to the development and enhancement of the Helios platform.…
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Senior Business Analyst - Direct Venture
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Calgary, AB · AB · Lethbridge, AB · Lloydminster, AB · Vancouver, BC · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Thunder Bay, ON · Toronto, ON · Montreal, QC · Quebec, QC · North York - Toronto, ON (Hybr, ON · Edmonton, AB (Hybrid), AB
The Senior Business Analyst ensures business processes and systems are built on a clear, shared understanding of business and member needs. Partnering with Product Owners and delivery…
Added 2 hours ago
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Business intelligence & Data Analyst
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
- $61,582.5 to $86,215.5 CAD / year
- Full-time
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Investigations Analyst and Coordinator
College of Pharmacists of British Columbia
Vancouver, BC
Based in the BC Lower Mainland, CPBC is seeking an experienced Investigations Analyst and Coordinator to support the effective coordination of investigative processes. The ideal candidate…
Added 2 hours ago
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Information Security Analyst
University of Alberta
Edmonton, AB
- Full-time
Reporting to the Manager, Information Security, the Information Security Analyst is responsible for the operation, investigation, and enforcement of IT and information security systems and…
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We support our clients from strategy through technological implementation, always striving to think beyond the obvious and to act within the framework of Economic, Social, Environmental,…
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Analyste d'affaires - Appariement
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Analyst, System and infrastructure operations, maintenance and development
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Elexicon Energy Inc.

Revenue Management Analyst

Ajax, ON, Canada

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Job details

Apply by: Nov 19, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Reporting to the Manager, Billing and Revenue Management the Analyst is responsible for investigating and resolving complex billing and metering data issues that fall outside standard front-line handling, while providing recommendations to support continuous improvement of billing and metering processes. The Analyst operates with a high degree of independent judgment and minimal supervision across cross-functional initiatives spanning multiple divisions of the company. The position administers all business activities related to the execution and financial settlement of retailer transactions, including retailer settlement, reconciliation, and dispute resolution.

DUTIES AND RESPONSIBILITIES

Billing & Metering Issue Resolution

Develop plans, identify and oversee all activities for assigned projects based on pre-established goals or objectives.
Identify, manage and resolve complex crossed meter conditions, including mismatched meter-to-account configurations, to determine root cause and billing impact; determine the required corrective action and coordinate its completion with Metering and Billing staff.
Investigate and resolve meter exchange errors generated in CIS during meter exchange events.
Provide MDM/R synchronization support, identifying and resolving discrepancies between the Meter Data Management/Repository system and downstream billing systems.
Perform issue profiling: analyze recurring billing exceptions, data quality issues, and conditions that generate exceptions to identify root causes; define and apply a structured process methodology to drive business process reengineering and reduce recurrence; document findings and resolution steps.
Manage system update requests, including GA rate updates, FVSA, RPP, and other rate-related changes.
Define business acceptance criteria for system enhancements, regulatory updates, and rate changes, and provide business sign-off on whether they are ready for production based on test results.

Retailer Function & Regulatory Reporting

Own the Retailer function end-to-end, including retailer settlement, reconciliation, and resolution of financial and transactional disputes with Retailers; coordinate with unionized staff and processes involved in retailer-related workflows.
Perform SQL queries and prepare management and statistical reports from the CIS, EBT System, Spoke and Hub to support retailer settlement and OEB regulatory filings.
Investigate and resolve unbilled revenue report errors and outsorts, ensuring revenue is captured accurately and in the correct billing period.
Perform monthly Class A customer updates in line with IESO and OEB requirements.
Other duties as required may be considered part of these responsibilities.

KEY SKILLS & QUALIFICATIONS

Strong skills in process mapping and business process development.
Project Management skills.
Strong analytical and investigative skills, with a demonstrated ability to trace complex billing, metering, and data issues to root cause.
Excellent communication skills and advanced technical writing skills.
Ability to exercise independent judgment and perform duties with minimal supervision.
High level of business acumen and diplomacy skills.
In-depth knowledge of the OEB Retail Settlement Code and related business practices governing Retailer settlement and transactions.
SAP experience strongly preferred, including exposure to BPEM workflows.
Working knowledge of Meter Data Management (MDM/MDM-R) systems and meter-to-cash processes is an asset.
Working knowledge of the EBT System, Spoke and Hub environments, and Cognos reporting.
Familiarity with the OEB Retail Settlement Code, Measurement Canada requirements, and IESO settlement/Class A (ICI) processes.
Proficient in Microsoft Office applications (Microsoft Word, Microsoft Excel, Microsoft Outlook, Teams, etc.).
Demonstrated ability to work collaboratively across both union and non-union teams.
High attention to detail and strong documentation habits.

MINIMUM REQUIREMENTS

Post-secondary diploma or degree in business, accounting, engineering technology, or a related field, or equivalent combination of education and experience.
Experience in utility billing, metering, or customer information systems in an LDC or similar regulated environment.
SAP experience strongly preferred, including exposure to BPEM workflows.

Non-Union:

Compensation Package: $84,800,.00 - $106,000.00 CAD annually + Competitive Bonus + Benefits + OMERS Pension Plan

The above range reflects the reasonable estimate for the position at the time of posting. Within the range, hiring compensation will be determined based on relevant qualifications, experience, skillset, education/ training, and other organizational needs.

Note: This posting is for two (2) new positions.

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More about this job

Responsibilities

The analyst is responsible for investigating and resolving complex billing and metering data issues while supporting continuous improvement of billing processes. They also manage retailer transactions, including financial settlement, reconciliation, and dispute resolution across cross-functional initiatives.

Requirements

Candidates must possess a post-secondary diploma or degree in business, accounting, or engineering technology, along with experience in utility billing or customer information systems. Strong analytical skills, proficiency in SAP, and knowledge of OEB Retail Settlement Code are highly preferred.

Skills

Process mapping
Project management
Analytical skills
Investigative skills
Communication skills
Technical writing
Business acumen
Diplomacy
SAP
BPEM workflows
Meter data management
EBT system
Cognos reporting
SQL
Regulatory reporting
Billing reconciliation

Benefits

Competitive Bonus
Benefits
OMERS Pension Plan

Visa sponsorship

Not detected in the job text

Keywords

Revenue Management
Billing
Metering
SAP
BPEM
MDM
EBT System
Cognos
SQL
OEB
IESO
Retail Settlement Code
Data Analysis
Process Reengineering
Financial Settlement
Reconciliation
Utility Billing
Regulatory Reporting
Project Management
Business Acumen
Measurement Canada
Class A Customer
CIS
Data Quality
Root Cause Analysis
Business Process Development
Technical Writing
Cross-functional
Dispute Resolution
Rate Updates

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