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Added 5 mins ago
RI
Technical Lead - Contact Center/Amazon Connect
Raas Infotek
Toronto, ON
- Contract
Design integrations between the contact center platform and CRM, APIs, authentication systems, databases, payment platforms, and other enterprise applications.
Added 5 mins ago
KR
Technical Lead
KTek Resourcing
Toronto, ON
- Contract
Design integrations between the contact center platform and CRM, APIs, authentication systems, databases, payment platforms, and other enterprise applications.
Added 5 mins ago
MQ
Senior QA Analyst – IVR & Contact Centre Testing
Miipe Quality Solutions
Markham, ON
- $60,000 to $75,000 CAD / year
- Full-time
Miipe is a Canadian-owned consulting firm, founded in 2008, that's redefining the world of Quality Engineering through innovation, collaboration, and technology. We specialize in end-to-end…
Added 5 mins ago
E
Principal Product Manager, Agent Intelligence
Equinix
Toronto, ON
- Full-time
A systems engineering background: several years building or operating distributed systems, data platforms, infrastructure or ML systems as an engineer, or equivalent hands-on depth
Added 5 mins ago
E
Principal Product Manager, Model Customization & Open-Weight Models
Equinix
Toronto, ON
- Full-time
7+ years across product management, engineering or applied ML, including 3+ years as a product manager on AI/ML, data or infrastructure platforms
Added 6 mins ago
CE
Lead Process Engineer
CANUSA EPC LLC
Calgary, AB
- Full-time
CANUSA EPC is looking for an experienced Lead Process Engineer to join our growing Calgary engineering team.
Added 6 mins ago
SL
ServiceNow Associate Software Engineer
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
Contribute to clear system and project documentation
Added 6 mins ago
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Principal Architect, Maestro Kinaxis Solutions, Supply Chain Planning
McKesson
Mississauga, ON
- Full-time
…strategic architecture leader for Kinaxis RapidResponse/Maestro platforms, driving business transformation through modern supply chain planning capabilities, scalable integrations, advanced…
Added 20 mins ago
C
Senior Application Developer- Azure
CIBC
Toronto, ON
- Full-time
…design and development of applications using various technology platforms. The role performs tasks of technical depth and breadth, utilizing a solid understanding of business dynamics to…
Added 21 mins ago
K
Shift Millwright $2K sign on bonus
Kimberly-Clark
Huntsville, ON · Canada-Ontario-Huntsville
- Full-time
Use a computerized maintenance system to identify work, plan assigned work, maintain equipment repair and preventative maintenance history.
Added 36 mins ago
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ISO 20022 Product Manager
BMO
Toronto, ON · YNG
- Full-time
…payment products, client channels, data models, processing platforms, controls, reporting, and operational…
Added 36 mins ago
Supervising Video Editor (I), Bell Media
Bell
Toronto, ON
…workflows, supporting team members, and working closely with Engineering, Operations, and Production teams. The ideal candidate is passionate about storytelling, adaptable to evolving…
Added 36 mins ago
Data Engineer, Lead
University of Toronto
Toronto, ON
…for divisional analysts, implement new analytics tools and platforms, and improve access to curated institutional data…
Added 36 mins ago
EI
Sr Technical Business Analyst
Elite IT Solutions Inc
Montreal, QC
- Contract
- Bridge business and engineering teams by explaining requirements, constraints, and tradeoffs in terms each group can use.
Added 36 mins ago
CA
Data Engineering & Platforms Manager
Canadian Addiction Treatment Centres (CATC)
Markham, ON
- Full-time
…services across Canada. CATC is is seeking a Manager, Data Engineering & Platforms to lead the development, operation and continuous improvement of CATC's enterprise data…
Added 37 mins ago
Senior Software Engineer
Electronic Arts
Vancouver, BC
…transforming interactive entertainment. Together, we power the platforms, AI-driven tools, live services, and infrastructure that ensure global scale, secure player experiences, and unlock…
Added 51 mins ago
Business System Analyst (BFSI)
Capgemini
Toronto, ON
…needs and data findings into clear requirements that guide engineering…
Added 51 mins ago
Staff Software Developer, Applied AI, Site Reliability Development
Google
Waterloo, ON
Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews.
Added 51 mins ago
RE
Data Operations Engineer AI - Co-op Student (Winter 2027)
Rodan Energy Solutions Inc.
Mississauga, ON
- Internship
In this role, you will work directly with operational workflows such as facility data aggregation, production system integration, and client onboarding, identifying opportunities to…
Added 51 mins ago
BC
Intermediate Electrical Engineer
BBA Consultants
Thunder Bay, ON
- Full-time
…in Central Canada. You’ll play a key role in all phases of engineering projects, from front end-studies to field implementation, with a focus on detailed…
Added 51 mins ago
GT
Hypercare & Incident Management Consultant
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $75 to $80 CAD / hour
- Contract
Coordinate across engineering, QA, product, operations, infrastructure, architecture, and other teams to resolve incidents.
Added 51 mins ago
BC
Intermediate Electrical Designer
BBA Consultants
Thunder Bay, ON
- Full-time
…in Central Canada. You’ll play a key role in all phases of engineering projects, from front end-studies to field implementation, with a focus on detailed…
Added 51 mins ago
IS
Generative AI Engineer
Iris Software Inc.
Toronto, ON
- Contract
Requires 10+ years of a strong blend of technical depth, system design, and leadership and management skills experience, and the ability to apply these principles to building out an…
Added 52 mins ago
H
Contact Center Consultant
HCLTech
Toronto, ON
- $100,000 to $115,000 CAD / year
- Full-time
…modernize their businesses through digital transformation, cloud, engineering, cybersecurity, artificial intelligence, software, and IT infrastructure services. Headquartered in India,…
Added 52 mins ago
V
Embedded C++ Software Engineer
Vertage
ON · Ontario, Canada
- Contract
The ideal candidate will have strong expertise in embedded systems development, C/C++ programming, Linux-based platforms, and hardware-software integration, along with a passion for solving…

Elexicon Energy Inc.

System Control Centre - Dispatcher (2 Openings)

Ajax, ON, Canada

Compensation Package: Hourly rate between $33.35 - $42.20, as per our collective agreement with Power Worker's Union (PWU) + Benefits + OMERS Pension Plan

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Job details

Pay: Compensation Package: Hourly rate between $33.35 - $42.20, as per our collective agreement with Power Worker's Union (PWU) + Benefits + OMERS Pension Plan
Apply by: Nov 25, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Elexicon Energy is the fourth-largest municipally owned electricity distributor in Ontario. Our mission is to provide our customers with reliable, affordable energy services and to continuously improve to meet their needs, while ensuring the needs of our shareholders are met through sustainable growth.

WHY JOIN OUR TEAM?

At Elexicon Energy we believe in living and leading our values through our daily actions. Our people are passionate about what they do and are engaged in day-to-day operations, projects and initiatives to support Our Why of empowering the communities we serve and helping customers create the possibilities that energize their future. This is an exciting time to join our growing team as we develop the strategies and plans to support a new brand and vision for customer centricity and operational excellence!

The System Control Centre Dispatcher plays a critical front-line role in ensuring the safe, reliable, and timely delivery of electrical service to customers. The position operates in a 24/7 system control environment and is responsible for receiving, prioritizing, and coordinating customer service and power system events.

The System Control Centre Dispatcher serves as a central point of contact between customers, field resources, System Operators, and internal stakeholders, particularly during outage response, emergency situations, and planned system work.

DUTIES AND RESPONSIBILITIES

Receive, interpret, prioritize, and log customer service requests, outage notifications, and system events using available applications such as an outage management system (OMS).
Assign service requests and events to appropriate field resources based on crew competency, availability, and proximity.
Coordinate work activities in accordance with approved procedures.
Provide timely and accurate communication updates to customers and internal stakeholders.
Monitor and update multiple information systems simultaneously, ensuring data accuracy before, during, and after work completion.
Maintain detailed written and electronic records and dispatch logs.
Act as a communication hub for field resources reporting hazards, incidents, or accidents.
Working knowledge of electrical distribution systems, including overhead and underground networks, is an asset.
Other duties as required may be considered part of these responsibilities.

WHAT YOU NEED TO BE SUCCESSFUL

Working knowledge of electrical distribution systems, including overhead and underground networks, is an asset.
Ability to work effectively within multiple platforms such as outage management systems, customer information systems, mobile workforce dispatch systems, radio, and telephone communication platforms.
Strong multitasking, problem-solving, and decision-making skills in time-sensitive environments.
Extensive knowledge of SCADA, GIS and OMS packages are considered an asset.
Proficient in Microsoft Office applications (Microsoft Word, Microsoft Excel, Microsoft Outlook, etc.).
Excellent organizational, communication and verbal skills with a strong commitment to customer service
Ability to exercise independent judgment and perform all assigned duties with minimal supervision.

MINIMUM REQUIREMENTS

College diploma or university degree in Electrical Engineering, Business, or a related field, or an equivalent combination of education and experience.
One to two years of related experience in customer service, dispatch, operations, or utility environment.
Previous experience dispatching mobile field resources and experience in a utility or power system environment is considered an asset.
Previous experience with Utility Work Protection Code or Electrical Utility Safety Regulation is considered an asset.

Union:

Compensation Package: Hourly rate between $33.35 - $42.20, as per our collective agreement with Power Worker's Union (PWU) + Benefits + OMERS Pension Plan

The above range reflects the reasonable estimate for the position at the time of posting. Within the range, hiring compensation will be determined based on relevant qualifications, experience, skillset, education/ training, and other organizational needs.

Note: This posting is for 1 replacement role and 1 new position.

Our Commitment to Diversity, Equity, Inclusion and Belonging:

Elexicon Energy embraces and celebrates our collective diversity. We are committed to fostering an inclusive, diverse and equitable workplace built on respect, support and collaboration.

Elexicon Energy is an equal opportunity employer. We value an inclusive and supportive workplace which truly reflects the diversity of the communities we serve. We welcome all individuals to apply and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, Indigenous/Métis status, or other legally protected status.

In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act, 2005, accommodation is available upon request at any point during the recruitment process. If you require accommodation please email us at HR@elexiconenergy.com and we will work to meet your needs.

We thank all applicants; however, only those to be considered will be contacted.

Apply About employer

More about this job

Responsibilities

Receive, prioritize, record, and coordinate customer requests, outages, and power system events, assigning work to appropriate field resources. Maintain accurate system records and provide timely communications to customers, field teams, and internal stakeholders, including during emergencies and planned work.

Requirements

Requires a college diploma or university degree in Electrical Engineering, Business, or a related field, or equivalent education and experience, plus one to two years of related experience. Candidates should be proficient with multiple information and communication platforms and Microsoft Office, with strong customer service, communication, organizational, multitasking, and decision-making skills; utility dispatch and power system experience are assets.

Skills

Customer Service
Dispatching
Electrical Distribution Systems
Outage Management
Field Resource Coordination
Multitasking
Problem-Solving
Decision-Making
Communication
Organization
Microsoft Office
SCADA
GIS
Radio Communication
Recordkeeping

Benefits

Benefits
OMERS Pension Plan

Visa sponsorship

Not detected in the job text

Keywords

Electrical Distribution Systems
Overhead Networks
Underground Networks
Outage Management System
Customer Information Systems
Mobile Workforce Dispatch Systems
SCADA
GIS
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Radio Communication
Telephone Communication
System Control Centre
Power System Events
Outage Response
Field Resource Dispatch
Utility Work Protection Code
Electrical Utility Safety Regulation
Customer Service
Dispatch Logs
Emergency Response

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