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Added 24 mins ago
T
Director, Utility Engineering & Business Development
Telecon
Vaughan, ON
- Full-time
Telecon is seeking an experienced Director, Utility Engineering & Business Development to lead our expansion into the utility infrastructure sector. This strategic leadership role will be…
Added 24 mins ago
AE
Customer Support Representative
ATCO Electric
Lloydminster, AB
- Full-time
Knowledge of customer engagement practices and basic utility financial concepts.
Added 24 mins ago
M
Senior Civil Designer (Civil 3D)/ Senior Civil Technologist
McElhanney
Kelowna, BC
- Full-time
Municipal infrastructure and utility upgrades
Added 24 mins ago
CM
Mechanical Engineering SME (Subject Matter Expert), Capital Projects
Cyclic Materials
Toronto, ON
- Full-time
…exchangers, pumps, piping systems, material handling systems, utility systems, and package…
Added 24 mins ago
R
Road Corridor Technical Assistant
Raise
Oakville, ON
- Full-time
Research with appropriate agency and field located underground utility infrastructure for pre-engineering projects;
Added 24 mins ago
AE
Manager, Regulatory
ATCO Electric
AB · Edmonton, AB
- Full-time
Lead and support the development of electric utility regulatory applications and submissions, including the General Tariff Application (GTA) and Annual Rule 005 Reporting.
Added 24 mins ago
Manager, Health & Safety
Elexicon Energy Inc.
Ajax, ON
Knowledge of utility operations, field safety and Ontario’s electricity sector is an asset.
Added 39 mins ago
Lineman Journeyman
Forbes Bros. Group of Companies
Niagara Falls, ON
Forbes Bros. Group of Companies is a leading utility infrastructure contractor helping power communities across Canada and the United States. Built on family roots, we value safety, hard…
Added 39 mins ago
EA
Project Scheduler
Emil Anderson Group
Kelowna, BC
- Full-time
…preferably within heavy civil, roadbuilding, highway, bridge, utility, earthworks, or major infrastructure…
Added 39 mins ago
Human Resources Coordinator
Forbes Bros. Group of Companies
Edmonton, AB
Forbes Bros. Group of Companies is a leading utility infrastructure contractor helping power communities across Canada and the United States. Built on family roots, we value safety, hard…
Added 39 mins ago
RE
Director Business Development, Optimization - Power Producers
Rodan Energy Solutions Inc.
Mississauga, ON
- Full-time
You will sell FlexOps, Rodan's integrated market operations service, to owners of utility-scale batteries and generation. FlexOps covers SCADA integration and commissioning, automated…
Added 39 mins ago
Renewable Power Senior Engineer
Hatch
Mississauga, ON
…Engineer, Renewable Power interested in the integration of Utility Scale Solar PV, wind, and BESS, to work as part of the eGRID team. Reporting to the Global Lead, Renewable Power and…
Added 39 mins ago
Solar Lead, Senior EOI
Hatch
Mississauga, ON
Looking to take the next step in your career? Hatch is seeking a Solar PV Lead interested in the integration of Utility Scale Solar PV Systems, to work as part of the eGRID team. Reporting…
Added 55 mins ago
A
Customer Support Representative
ATCO
Lloydminster, AB
- Full-time
Knowledge of customer engagement practices and basic utility financial concepts.
Added 55 mins ago
S
Environmental Field Scientist/EIT
Stantec
Burnaby, BC
- Full-time
Supervising subcontractors, including utility locators, heavy equipment operation, drillers, and hydrovac operators
Added 55 mins ago
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Housekeeping Aide
Chartwell
London, ON
- Part-time
Keep utility and storage rooms organized, clean, and safe
Added 55 mins ago
Coordinator, Proposals
Aecon
Toronto, ON
…delivering projects. Aecon Utilities is a leading North American utility infrastructure provider with a strong track record delivering safe, reliable and innovative solutions across…
Added 55 mins ago
FB
Human Resources Coordinator
Forbes Bros. Group of Companies
Spruce Grove, AB
- Full-time
Forbes Bros. Group of Companies is a leading utility infrastructure contractor helping power communities across Canada and the United States. Built on family roots, we value safety, hard…
Added 55 mins ago
FB
Human Resources Coordinator
Forbes Bros. Group of Companies
Leduc, AB
- Full-time
Forbes Bros. Group of Companies is a leading utility infrastructure contractor helping power communities across Canada and the United States. Built on family roots, we value safety, hard…
Added 55 mins ago
FB
Human Resources Coordinator
Forbes Bros. Group of Companies
St. Albert, AB
- Full-time
Forbes Bros. Group of Companies is a leading utility infrastructure contractor helping power communities across Canada and the United States. Built on family roots, we value safety, hard…
Added 55 mins ago
FB
Human Resources Coordinator
Forbes Bros. Group of Companies
Sherwood Park, AB
- Full-time
Forbes Bros. Group of Companies is a leading utility infrastructure contractor helping power communities across Canada and the United States. Built on family roots, we value safety, hard…
Added 1 hour ago
EG
Project Manager - Highways
Egis Group
Toronto, ON
- $130,000 to $180,000 CAD / year
- Full-time
…public-sector transportation clients and collaborating with engineers, utility agencies, contractors, and approval…
Added 1 hour ago
RE
Director Business Development, Optimization - Power Producers
Rodan Energy Solutions Inc.
Mississauga, ON
- Full-time
You will sell FlexOps, Rodan's integrated market operations service, to owners of utility-scale batteries and generation. FlexOps covers SCADA integration and commissioning, automated…
Added 1 hour ago
RC
Renewable Energy Engineer (Entry-Level)
Renewable Careers
Toronto, ON
- $80,000 to $110,000 CAD / year
- Full-time
…renewable projects across Canada. Our growing portfolio spans utility-scale solar, wind and battery energy storage (BESS), and as a long-term owner we stay with every project from the first…
Added 1 hour ago
RC
Clean Energy Rotation Program (Entry-Level)
Renewable Careers
Calgary, AB
- $75,000 to $100,000 CAD / year
- Full-time
We develop, build, own and operate renewable energy projects across Canada, with a portfolio spanning utility-scale solar, wind and battery energy storage (BESS). Alberta has become one of…

Elexicon Energy Inc.

System Control Centre - Dispatcher (2 Openings)

Ajax, ON, Canada

Compensation Package: Hourly rate between $33.35 - $42.20, as per our collective agreement with Power Worker's Union (PWU) + Benefits + OMERS Pension Plan

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Job details

Pay: Compensation Package: Hourly rate between $33.35 - $42.20, as per our collective agreement with Power Worker's Union (PWU) + Benefits + OMERS Pension Plan
Apply by: Nov 25, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Elexicon Energy is the fourth-largest municipally owned electricity distributor in Ontario. Our mission is to provide our customers with reliable, affordable energy services and to continuously improve to meet their needs, while ensuring the needs of our shareholders are met through sustainable growth.

WHY JOIN OUR TEAM?

At Elexicon Energy we believe in living and leading our values through our daily actions. Our people are passionate about what they do and are engaged in day-to-day operations, projects and initiatives to support Our Why of empowering the communities we serve and helping customers create the possibilities that energize their future. This is an exciting time to join our growing team as we develop the strategies and plans to support a new brand and vision for customer centricity and operational excellence!

The System Control Centre Dispatcher plays a critical front-line role in ensuring the safe, reliable, and timely delivery of electrical service to customers. The position operates in a 24/7 system control environment and is responsible for receiving, prioritizing, and coordinating customer service and power system events.

The System Control Centre Dispatcher serves as a central point of contact between customers, field resources, System Operators, and internal stakeholders, particularly during outage response, emergency situations, and planned system work.

DUTIES AND RESPONSIBILITIES

Receive, interpret, prioritize, and log customer service requests, outage notifications, and system events using available applications such as an outage management system (OMS).
Assign service requests and events to appropriate field resources based on crew competency, availability, and proximity.
Coordinate work activities in accordance with approved procedures.
Provide timely and accurate communication updates to customers and internal stakeholders.
Monitor and update multiple information systems simultaneously, ensuring data accuracy before, during, and after work completion.
Maintain detailed written and electronic records and dispatch logs.
Act as a communication hub for field resources reporting hazards, incidents, or accidents.
Working knowledge of electrical distribution systems, including overhead and underground networks, is an asset.
Other duties as required may be considered part of these responsibilities.

WHAT YOU NEED TO BE SUCCESSFUL

Working knowledge of electrical distribution systems, including overhead and underground networks, is an asset.
Ability to work effectively within multiple platforms such as outage management systems, customer information systems, mobile workforce dispatch systems, radio, and telephone communication platforms.
Strong multitasking, problem-solving, and decision-making skills in time-sensitive environments.
Extensive knowledge of SCADA, GIS and OMS packages are considered an asset.
Proficient in Microsoft Office applications (Microsoft Word, Microsoft Excel, Microsoft Outlook, etc.).
Excellent organizational, communication and verbal skills with a strong commitment to customer service
Ability to exercise independent judgment and perform all assigned duties with minimal supervision.

MINIMUM REQUIREMENTS

College diploma or university degree in Electrical Engineering, Business, or a related field, or an equivalent combination of education and experience.
One to two years of related experience in customer service, dispatch, operations, or utility environment.
Previous experience dispatching mobile field resources and experience in a utility or power system environment is considered an asset.
Previous experience with Utility Work Protection Code or Electrical Utility Safety Regulation is considered an asset.

Union:

Compensation Package: Hourly rate between $33.35 - $42.20, as per our collective agreement with Power Worker's Union (PWU) + Benefits + OMERS Pension Plan

The above range reflects the reasonable estimate for the position at the time of posting. Within the range, hiring compensation will be determined based on relevant qualifications, experience, skillset, education/ training, and other organizational needs.

Note: This posting is for 1 replacement role and 1 new position.

Our Commitment to Diversity, Equity, Inclusion and Belonging:

Elexicon Energy embraces and celebrates our collective diversity. We are committed to fostering an inclusive, diverse and equitable workplace built on respect, support and collaboration.

Elexicon Energy is an equal opportunity employer. We value an inclusive and supportive workplace which truly reflects the diversity of the communities we serve. We welcome all individuals to apply and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, Indigenous/Métis status, or other legally protected status.

In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act, 2005, accommodation is available upon request at any point during the recruitment process. If you require accommodation please email us at HR@elexiconenergy.com and we will work to meet your needs.

We thank all applicants; however, only those to be considered will be contacted.

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More about this job

Responsibilities

Receive, prioritize, record, and coordinate customer requests, outages, and power system events, assigning work to appropriate field resources. Maintain accurate system records and provide timely communications to customers, field teams, and internal stakeholders, including during emergencies and planned work.

Requirements

Requires a college diploma or university degree in Electrical Engineering, Business, or a related field, or equivalent education and experience, plus one to two years of related experience. Candidates should be proficient with multiple information and communication platforms and Microsoft Office, with strong customer service, communication, organizational, multitasking, and decision-making skills; utility dispatch and power system experience are assets.

Skills

Customer Service
Dispatching
Electrical Distribution Systems
Outage Management
Field Resource Coordination
Multitasking
Problem-Solving
Decision-Making
Communication
Organization
Microsoft Office
SCADA
GIS
Radio Communication
Recordkeeping

Benefits

Benefits
OMERS Pension Plan

Visa sponsorship

Not detected in the job text

Keywords

Electrical Distribution Systems
Overhead Networks
Underground Networks
Outage Management System
Customer Information Systems
Mobile Workforce Dispatch Systems
SCADA
GIS
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Radio Communication
Telephone Communication
System Control Centre
Power System Events
Outage Response
Field Resource Dispatch
Utility Work Protection Code
Electrical Utility Safety Regulation
Customer Service
Dispatch Logs
Emergency Response

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