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Added 12 mins ago
AT
Customer Success Manager - Aviation
Adoc Talent Management
Remote, Canada
- Full-time
- Remote
As a Customer Success Manager, you will be comfortable in an environment that requires a high level of autonomy and to manage projects working both with customers and internal teams.
Added 12 mins ago
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Senior Human Resources Generalist
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- Full-time
The Senior Human Resources Generalist provides broad, hands-on support across HR operations and the employee lifecycle for Canadian and European operations. Key areas include compensation…
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Program Manager, Major Projects.
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AB · Edmonton, AB
- Full-time
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- Full-time
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- Full-time
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Elexicon Energy Inc.

System Control Centre - Senior System Operator

Ajax, ON, Canada

Apply About employer

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Job details

Apply by: Nov 25, 2026
Experience: Minimum 7 years’ work experience in an electrical utility environment.
Posting language: English
Posted: Nov 4, 2026

Original job description

Elexicon Energy is the fourth-largest municipally owned electricity distributor in Ontario. Our mission is to provide our customers with reliable, affordable energy services and to continuously improve to meet their needs, while ensuring the needs of our shareholders are met through sustainable growth.

WHY JOIN OUR TEAM?

At Elexicon Energy we believe in living and leading our values through our daily actions. Our people are passionate about what they do and are engaged in day-to-day operations, projects and initiatives to support Our Why of empowering the communities we serve and helping customers create the possibilities that energize their future. This is an exciting time to join our growing team as we develop the strategies and plans to support a new brand and vision for customer centricity and operational excellence!

Reporting to the Supervisor, System Control Centre, the Senior System Operator will support all System Control Centre clients in the upkeep and smooth delivery of the SCC Work Coordinating System. The Senior System Operator will provide on the job leadership, support, and oversight to the System Control Centre, System Operators in their duties. This role will also support the SCC staff and leadership through looking for and being involved in the improvements to SCC service delivery and work management. This may include, but is not limited to policies, procedures, systems and tools.

DUTIES AND RESPONSIBILITIES

Development, implementation and continual enhancement of the SCC work coordination system, system conditions tracking, devices out of service process and planned hold-offs service.
Lead the team of System Operators to ensure the proper application of the job scheduling function, grid system conditions, planned hold-offs, and devices out of Service process for Elexicon's electric distribution system.
Schedule, calendarize and provide administrative support to ensure SCC clients can monitor the lifecycle of their work request from submitted to delivered.
Track and manage work scheduling status and processes in collaboration with the System Operators.
Provide updates to SCC clients on the status of their work requests and which steps in the process are still outstanding in order to complete work.
Advise the SCC clients and the SCC department including System Operators, Supervisor or Manager on system conditions and the risk to the grid that may materialize and seek approval for a particular service request to be permitted or declined.
Assist in the continuous improvement of operator tools including OMS, ADMS and SCADA
Keep departmental management apprised of any scheduling or system issues.
Support the department with investigations or reviews of system conditions
Ensure that safe work practices are followed in accordance with IHSA rules, the Utility Work Protection Code and Elexicon’s policies and procedures.
Ensure accurate records of operations, interruptions, and load transfers, maintaining UWPC records and supporting documents.
Ensure compliance and proficiency with Independent Electricity System Operator (IESO) Market rules/Market Manuals and regulatory requirements.
Remain proficient with all Operating/Connection Agreements.
Communicate with leadership and other stakeholders with power outage information, times, outage notifications.
Communicate, prepare, and submit reports to various agencies such as MOL, ESA, MOE.
Train Operators-in-Training in the work of the SCC including safe work methods and practices, leadership, and good housekeeping.
Leads by example in the execution of operator practices
Ensuring the Collective Agreement is followed as related to basic work conditions.
Commenting as requested on the performance of departmental processes, procedures and providing recommendations for gap closure.
Ensuring detailed, proper operating records, schematics, system device loading records, and outage records are completed, checked, and issued as required.
Dealing in a professional and accommodating manner with enquiries from customers, internal clients and other parties in relation to power system issues and supporting other System Operators in this regard, in accordance with Elexicon’s policies and procedures.
Other duties as required may be considered part of these responsibilities.

WHAT YOU NEED TO BE SUCCESSFUL

Thorough and demonstrated knowledge of applicable regulatory documents including but not limited to the Utility Work Protection Code & the Electrical Utility Safety Rules.
Extensive PC experience and knowledge of SCADA, GIS and OMS packages.
Excellent verbal and written communication skills.
Proficient in Microsoft Office applications (Microsoft Word, Microsoft Excel, Microsoft Outlook, etc.).
Excellent organizational, communication and verbal skills with a strong commitment to customer service
Ability to exercise independent judgement and perform all assigned duties with minimal supervision.
Displays professional ethics and possesses strong leadership skills and a sense of mission with a high priority for safety and results.
Strong analytical and problem-solving skills.
Demonstrates flexibility and adaptability to changing or ambiguous work conditions; able to work in a fast-paced, high-pressure environment.
Holds self and others accountable to achieve objectives.

MINIMUM REQUIREMENTS

Graduate from an accredited institute in Electrical/Electronics Technology or a qualified Technologist, OACETT certification preferred.
Successful completion of the MEARIE Operator in Training Program and/or Certified EDA System Operator.
Minimum 7 years’ work experience in an electrical utility environment.

Union:

This position is a union-represented position and covered by the terms and conditions of a collective agreement with the Power Workers’ Union (PWU) offering a competitive total compensation package that includes:

Hourly base rate pay: $62.44
$30,000 annual lump sum payment subject to specific terms and conditions, plus
Comprehensive Health and Dental Benefits package, plus
OMERS Pension Plan

The above range reflects the reasonable estimate for the position at the time of posting. Within the range, hiring compensation will be determined based on relevant qualifications, experience, skillset, education/ training, and other organizational needs.

Note: This posting is for a replacement position.

Our Commitment to Diversity, Equity, Inclusion and Belonging:

Elexicon Energy embraces and celebrates our collective diversity. We are committed to fostering an inclusive, diverse and equitable workplace built on respect, support and collaboration.

Elexicon Energy is an equal opportunity employer. We value an inclusive and supportive workplace which truly reflects the diversity of the communities we serve. We welcome all individuals to apply and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, Indigenous/Métis status, or other legally protected status.

In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act, 2005, accommodation is available upon request at any point during the recruitment process. If you require accommodation please email us at HR@elexiconenergy.com and we will work to meet your needs.

We thank all applicants; however, only those to be considered will be contacted.

Apply About employer

More about this job

Responsibilities

The Senior System Operator provides leadership and oversight to System Control Centre staff while managing the upkeep and delivery of the work coordination system. They are responsible for ensuring grid safety, regulatory compliance, and the continuous improvement of operational tools and procedures.

Requirements

Candidates must hold a degree in Electrical/Electronics Technology or be a qualified Technologist with OACETT certification preferred. A minimum of 7 years of experience in an electrical utility environment and completion of the MEARIE Operator in Training Program or equivalent certification is required.

Skills

System control
Grid management
SCADA
OMS
ADMS
Utility Work Protection Code
Electrical safety
Leadership
Work scheduling
Regulatory compliance
Analytical skills
Problem-solving
Communication
Technical reporting
Training
GIS

Benefits

Comprehensive Health and Dental Benefits package
OMERS Pension Plan
Annual lump sum payment

Visa sponsorship

Not detected in the job text

Keywords

System Control Centre
System Operator
Elexicon Energy
Electricity distribution
SCADA
OMS
ADMS
GIS
Utility Work Protection Code
Electrical Utility Safety Rules
IESO
Grid management
Work scheduling
Power Workers' Union
OMERS
OACETT
MEARIE
Operational excellence
Regulatory compliance
Load transfers
Outage management
Technical leadership
Safety protocols
Infrastructure maintenance
Electrical technology

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