System Control Centre Trainer

Elexicon Energy is the fourth-largest municipally owned electricity distributor in Ontario. Our mission is to provide our customers with reliable, affordable energy services and to continuously improve to meet their needs, while ensuring the needs of our shareholders are met through sustainable growth.

WHY JOIN OUR TEAM?

At Elexicon Energy we believe in living and leading our values through our daily actions. Our people are passionate about what they do and are engaged in day-to-day operations, projects and initiatives to support Our Why of empowering the communities we serve and helping customers create the possibilities that energize their future. This is an exciting time to join our growing team as we develop the strategies and plans to support a new brand and vision for customer centricity and operational excellence!

Reporting to the SCC Supervisor, the Trainer will own curriculum design and delivery for the SCC System Operator Apprentice training program, acting as the primary point of contact for apprentices, from onboarding through MEARIE exam readiness. The SCC Trainer will design and deliver training across the SCC with a primary focus on guiding System Operator Apprentices through their learning journey toward full qualification.

DUTIES AND RESPONSIBILITIES

• Design and maintain SCC training curriculum, and deliver or coordinate delivery of in-person, virtual, and e-learning sessions across system training, SOP/P&P, and MEARIE content.
• Guide System Operator Apprentices through the structured training program, monitoring progress at evaluation checkpoints and providing coaching or recommending remediation as needed.
• Coordinate on-the-job desk shadowing, working with the SCC Supervisor on approved shadowing ratios and practical sign-off.
• Recommend and develop curriculum and training material updates using structured operating scenarios discussed in SOP/P&P changes or driven by system upgrades, regulatory changes, and cohort feedback or retrospectives.
• Track enrollment, attendance, and completion records, and support certification record-keeping for regulatory requirements (UWPC, EUSR, MEARIE).
• Support MEARIE exam readiness, including apprentice progression through e-learning modules and coordination of exam logistics.
• Schedule and deliver training for individual or as-needed hires (External Contractors, Dispatchers, Students), scoped to role requirements.
• Collaborate with the SCC Supervisor, Regulatory/Compliance Liaison, and subject matter experts to keep training content current and compliant.

Health and Safety

• Promote safety, participate in safety meetings, inspections, meetings, instructions, and training as required.
• Enforce all applicable safety standards including the Company’s Health and Safety program.

WHAT YOU NEED TO BE SUCCESSFUL

• Experience delivering and updating technical or operational training, ideally within a utility, electricity distribution, or system control centre environment.
• Working knowledge of SCADA, ADMS, GIS, OMS, and similar operational technology systems, or demonstrated ability to learn them quickly.
• Strong facilitation and instructional design skills across e-learning, virtual instructor-led, and in-person/hands-on delivery.
• Ability to guide apprentices through a structured, milestone-based learning progression, including coaching and remediation as needed.
• Familiarity with MEARIE curriculum and exam requirements, or willingness to build proficiency.
• Understanding of IESO, NERC/NPCC, ESA, and/or OEB regulatory training obligations considered an asset.
• Excellent communication and coaching skills, comfortable working one-on-one with trainees and in group settings.
• Proficiency with SharePoint or similar platforms for training documentation and record-keeping.
• Experience developing or delivering curriculum for a structured apprenticeship or cohort-based training program is considered a strong asset.

MINIMUM REQUIREMENTS

• Degree or Diploma in Electrical/Power Engineering Technology, or a related field, or an equivalent combination of education and experience.
• Experience in system operations, dispatch, or electricity distribution operations required.
• Working knowledge of UWPC and EUSR requirements considered required.
• Certified Training and Development Professional (CTDP) designation, or equivalent adult education/facilitation credential, considered an asset.

Non-Union: Compensation Package: $94,400 - $118,000 annually + 4% Vacation Pay + OMERS Pension Plan The above range reflects the reasonable estimate for the position at the time of posting. Within the range, hiring compensation will be determined based on relevant qualifications, experience, skillset, education/ training, and other organizational needs. Note: This posting is for a new position two (2) year contract opportunity, with the potential for extension/permanency.

Our Commitment to Diversity, Equity, Inclusion and Belonging:

Elexicon Energy embraces and celebrates our collective diversity. We are committed to fostering an inclusive, diverse and equitable workplace built on respect, support and collaboration.

Elexicon Energy is an equal opportunity employer. We value an inclusive and supportive workplace which truly reflects the diversity of the communities we serve. We welcome all individuals to apply and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, Indigenous/Métis status, or other legally protected status.

In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act, 2005, accommodation is available upon request at any point during the recruitment process. If you require accommodation please email us at HR@elexiconenergy.com and we will work to meet your needs.

We thank all applicants; however, only those to be considered will be contacted.