Jobs in Canada

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Added 5 months ago
Recreation Therapist (PWLCL)
Connecting Care (2000) Inc.
Cold Lake, Alberta
Develop and maintain program plans that provide clear guidelines for implementing recreation activities, ensuring consistency and quality across all programs.
Added 5 months ago
A
Hearing Aid Specialist or Audiologist (Edmonton Region)
Amplifon
Edmonton, Alberta
- Full-time
…providing personalized consultations. Reporting to the Senior Area Manager, you will lead sales of hearing aids and accessories while educating the community on the importance of hearing…
Added 5 months ago
T
Technical Specialist - Electrical
Thales
Remote, Canada
- Full-time
- Remote
…In-Service Support (AJISS) contract. Accountable to the Resource Manager - Coastal Support but responsive to the Coastal Engineering Services Manager, the Technical Specialist - Electrical…
Added 5 months ago
RB
Sr. Analyst, Compensation
Restaurant Brands International
Toronto, Ontario · Corp - Toronto Corporate Office
- Full-time
The Sr. Analyst of Compensation will support the design and execution of RBI’s global compensation program that impacts how our corporate and restaurant-level employees are rewarded. This…
Added 2 months ago
Account Manager - Oil and Gas
Univar Solutions
Fort St. John, British Columbia
Reporting to the Sales Manager, the Account Manager has overall responsibility for all accounts assigned within a geographic area (Fort St John and surrounding area) to grow profit for…
Added 3 months ago
MI
Analyst, Customs
Magna International
Newmarket, Ontario
- Full-time
…exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you…
Added 5 months ago
L
Site Superintendent - ICI Construction
Laurin
Ottawa, ON
- Full-time
Mental health and wellness support through our Employee Assistance Program.
Added 5 months ago
L
Project Manager - ICI Construction
Laurin
Ottawa, ON
- Full-time
We’re seeking a Project Manager who shares our commitment to quality, teamwork, and professional growth. In this role you’ll contribute to impactful work, collaborate with talented…
Added 4 months ago
T
B2B Sales Assistant Operations Manager - AI Platform
Teleperformance
Toronto, Ontario · TPCA Toronto
- $80,000 CAD / year
- Full-time
In the capacity of Cluster Manager, you will assume a critical leadership position directing multiple team leads or operational clusters within our AI platform division. Your core mission…
Added 4 months ago
FM
Director of Engineering
Federal Mfg
Remote, Canada
- Full-time
- Remote
…product lines. Reporting directly to the Vice President / General Manager, you will play a pivotal role in aligning engineering strategies with business objectives, fostering a lean and…
Added 2 months ago
CB
Baker - Full-Time with Benefits- Stratford Mall
COBS Bread
Stratford, ON
- Full-time
Our training program – robust and ongoing. Continue to develop your baking skills through our Bronze and Silver Bakers Development Qualification program.
Added 3 months ago
PF
Senior Decision Science Analyst
Pattison Food Group
Langley, British Columbia
- Full-time
Reporting to the Senior Manager, Customer Data & Analytics, you will be responsible for leveraging all aspects of data and analytics to drive large-scale projects and continuous…
Added 2 months ago
Cable Bolt Operator
Perenti Group Services Pty Ltd
Dease Lake 9, BC
Reporting to the Project Manager or designate, the Cable Bolt Operator plays a critical role in supporting safe and productive underground development activities through the installation of…
Added 5 months ago
EL
Associate/ Sr Associate/ Manager - Patient Support Programs
Eli Lilly and Company
Toronto, Ontario · Ontario · CA: Toronto ON
- Full-time
This role is determined to be a flexible worker, where on-site presence in the Toronto office is expected to be 10 days per month, as determined by your manager and business needs.
Added 5 months ago
Pharmacist - Floater (Shawnessy)
Calgary Co-operative Association Limited
Calgary, Alberta
Employee career development assistance Program
Added 3 months ago
Men's Wellness & Safety Attendant, THARP
Inuvialuit Regional Corporation
Inuvik, NT
This position is part of the frontline care team and reports directly to the Coordinator, Inuvik THARP, under the leadership of the Community Wellness Program Manager.
Added 2 months ago
Craft Recruiter
PCL Construction
Edmonton, AB
Build skills. Earn rewards. Grow your career. PCL’s total rewards are designed to support your development, wellbeing and future success because your contributions matter. Our offerings…
Added 5 months ago
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Analyste fonctionnel principal SAP SD | Senior SAP SD Functional Analyst
RTX
Longueuil, Quebec
- Full-time
Added 5 months ago
A
Design Engineer - Canada
Ashby
Remote, Canada
- $121,000 to $248,000 CAD / year
- Full-time
- Remote
Added 5 months ago
BC
Coordonnateur(trice) principal(e) de projet | Senior Project Coordinator
Broccolini Construction Inc.
Kirkland, Quebec · Montréal, Quebec
- Full-time
Broccolini is a family-owned, single-source provider of construction, development and real-estate services. Our company caters to the industrial, commercial and residential markets in…
Added 5 months ago
Prepared Foods - Manager Home Meal Replacement
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Calgary, Alberta
…banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid…
Added 5 months ago
Research Centre - Director
Canadore College Careers
North Bay, Ontario
…external funders’ standards. With accountability for planning, development, delivery, evaluation, and financial management/viability of the Centre’s activities, the incumbent ensures…
Added 2 months ago
Product Manager - AI Security
Scotiabank
Toronto, ON
We’re looking for a Product Manager to support our AI Security products portfolio. You’ll help drive strategic execution, translate product goals into actionable roadmaps, manage backlogs,…
Added 5 months ago
S
Substation Electrical Engineering Team Lead
Stantec
Burnaby, BC
- Full-time
…Engineering Team Lead. Reporting to the Substation Engineering Manager, the Team Lead will lead a team of Electrical engineers, designers and subcontractors. This technical leadership role…
Added 5 months ago
CI
Store Manager
Carters Inc.
Grande Prairie, Alberta
- Full-time
As a Store Manager, you and the team you lead will be the first face of the brand for growing families. You and the team you lead will be there to congratulate new parents and grandparents,…

Eli Lilly and Company

Associate/ Sr Associate/ Manager - Patient Support Programs

Toronto, ON, Canada
ON, Canada
CA: Toronto ON, Canada

$64,870 - $137,500 · Full-time

Apply on lilly.wd5.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $64,870 - $137,500
Job type: Full-time
Posting language: English
Posted: Jun 12, 2026

Original job description

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Lilly has identified Patient Support Programs (“PSPs”) as one of several core capabilities needed to ensure successful launches of our products. We are investing in building a service ecosystem to discover and respond to the individual holistic needs of our patients.

Through authentic one-to-one relationships, we seek to create an invaluable resource for patients and build the trust necessary to deliver the meaningful experiences inherent in the promise of our brands and of Lilly.

Reporting to the Lilly Canada PSP Lead, this role will be responsible for the development of strategy and operational implementation supporting one or more PSPs. As a member of Lilly’s PSP team, the successful candidate will also provide consultation and support across brands and business units. This role will work closely and collaboratively with internal and external stakeholders, including HCPs, vendors and other cross-functional team members (Marketing, Medical, Market Access, Government Affairs, Legal, Ethics & Compliance, Patient Safety, Privacy, IT, Finance, etc.) to deliver meaningful customer experiences.

Candidates must be comfortable with working in an ambiguous environment and implementing change as well as embrace the opportunity to shape an area of strategic importance for Lilly, all while keeping the patient at the center of everything we do.

Position may require up to 10% travel across geography.

This role is determined to be a flexible worker, where on-site presence in the Toronto office is expected to be 10 days per month, as determined by your manager and business needs.

At Lilly Canada, there are three levels available based on the candidates experience, background, and qualifications. For transparency, the ranges for this position are:

Associate: $63,000 - $92,400

Sr Associate: $83,250 - $122,100

Manager: $93,750 - $137,500

This role is eligible for additional forms of compensation, such as participation in the Lilly Bonus Program.

This posting is for an existing vacancy.

Responsibilities:

PSP Strategy Development & Program Design:

Work with brand teams to identify patients’ needs, understand customers’ expectations and ensure competitive landscape assessment.
Co-development of our overarching PSP strategy based on the needs/expectations of our customers and aligned with global design principles, the brand team guidance and local brand team leadership.
Bring expertise in requirements that are specific to PSP design & implementation in Canada and to our Business Units
Co-lead the cross functional team (brand, medical, IT, patient safety, quality, supply chain, legal, ethics & compliance, market access, government affairs, finance, etc.) to design all details/offerings of the program and ensure governance approval.
Collaborate with the cross-functional team to define capabilities and required resources for a successful launch.

Existing PSP Ongoing Monitoring & Oversight:

Champion quality in the delivery of existing PSPs to continuously improve and streamline our existing PSP.
Act as conduit between Lilly and PSP vendor managing the interactions with patients to ensure timely issues resolutions.
Collaborate with our PSP vendors to and ensure we are delivering on the customer experience, that we are continually adjusting to the dynamics of the market and that we adopt an innovative mindset.
Conduct regular meetings and Cross Functional Quarterly Business Unit Review to ensure adherence to our Key Performance Indicators (KPI) and efficiency in the delivery of our programs.
Conduct regular call monitoring and review of customer surveys and share proactively with cross functional brand.
Work proactively with the cross functional brand team to review customer feedback & leverage environment insights to ensure our programs continue to be a valuable resource to our patients and HCP.
Ensure PSP is run in accordance with Lilly Standards (Patient Safety, Medical Quality, Customer Experience principals, etc.) and that relevant training is provided as needed.
Lead the budgeting, financial tracking to ensure adherence to contracts with our vendors.

Key Member of PSP Team:

Be part of the PSP team, working collaboratively with PSP owners and sharing learnings to enhance the overall PSP capabilities at Lilly Canada and ensure we deliver best in class PSPs across all of our brands.
Participate regularly with the PSP working sessions, formal PSP Governance reviews, and full PSP quarterly review to ensure the PSP team is delivering on the high standards that we have committed to.

Requirements:

3+ years of Patient Support Program management experience within the pharmaceutical industry and/or 5+ years of relevant experience (market access, brand management, operations, etc.)

Additional preferences:

Knowledge of reimbursement policies and practices in private and public sectors is preferred.
Capabilities in budget management
Demonstrated experience in data analysis and reporting.
Comfort in leveraging CRM platforms to monitor program performance.
University Degree, MBA preferred.
Extensive experience in Project Management
Ability to work on complex project/problems in a dynamic environment; coordinate a complex implementation plan; Analytical and process skills, and experience with project management tools.
Demonstrated ability to manage multiple teams, tasks, timelines, and dependencies and proactively managing interaction and communication with stakeholders, expectations, capturing feedback, mitigation plans.
Customer facing experience required with an unwavering commitment to creating exceptional experiences for our customers.
Expertise in collaborating effectively across business units, functional departments and external vendors.
Bilingual in English and French is an asset.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is

$64,870 - $137,500

Full-time equivalent employees may also be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a pension plan; vacation benefits; eligibility for healthcare benefits; flexible benefits (if applicable) life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities). Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

#WeAreLilly

Apply on lilly.wd5.myworkdayjobs.com About employer

More about this job

Responsibilities

Develop and implement strategies for Patient Support Programs (PSPs) to enhance customer experiences and product launches. Monitor existing programs through vendor management, KPI tracking, and cross-functional collaboration to ensure quality and compliance.

Requirements

Requires 3+ years of PSP management in pharma or 5+ years of relevant experience in market access or brand management. A university degree is required, with an MBA preferred and a strong background in project management and data analysis.

Skills

Project Management
Budget Management
Data Analysis
CRM Platforms
Stakeholder Management
Cross-functional Collaboration
Strategic Planning
Operational Implementation
Market Access
Reimbursement Policies
KPI Monitoring

Benefits

Bonus Program
Pension Plan
Vacation Benefits
Healthcare Benefits
Flexible Benefits
Life Insurance
Death Benefits
Time Off
Leave Of Absence Benefits
Employee Assistance Program
Fitness Benefits
Employee Clubs And Activities

Visa sponsorship

Not detected in the job text

Keywords

Patient Support Programs
Pharmaceutical Industry
Market Access
Brand Management
CRM
KPI
Governance
Reimbursement
Project Management Tools
HCP
Patient Safety
Compliance
Vendor Management
Canada Healthcare

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Work requirements

Jobs in Canada