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Added 21 mins ago
Stores Coordinator
Weyerhaeuser
Grande Prairie, AB
Full-time
Compensation: This role is eligible for our annual merit-increase program, and we are targeting an hourly range of $30.59-$42.81 based on your level of skills, qualifications and…
Added 35 mins ago
Assignment Coordinator
ParaMed Home Health Care
Niagara-on-the-Lake, ON
Full-time
As an Assignment Coordinator, you will serve as the primary point of contact for clients and field staff, providing exceptional customer service while coordinating care requests and…
Added 35 mins ago
Document Coordinator
Lifemark Health Group
Mississauga, ON
$38,000 to $40,000 CAD / year
Full-time
A Medical Office Assistant Certificate or Office Administration Diploma and a minimum of 1 year of relevant experience.
Added 50 mins ago
Primary Care & Community Engagement Coordinator-Elgin OHT
St. Thomas Elgin General Hospital
St. Thomas, ON
$37.23 to $43.57 CAD / hour
Full-time
We are seeking a Primary Care and Community Engagement Coordinator to support initiatives that strengthen primary care access, clinician engagement and community awareness. Reporting to the…
Added 51 mins ago
Telemetry Project Coordinator
Alta Equipment Group
London, ON · Burlington, ON · Vaughan, ON
The successful candidate will be an energetic and ambitious team player who will work with multiple departments. The Telematics Project Coordinator will be responsible for all aspects of…
Added 1 hour ago
Customer Order Coordinator
Evertz Microsystems Limited
Burlington, ON
Full-time
We are seeking a detail-oriented Order Processing Coordinator to accurately enter and manage orders based on customer purchase orders and internal requests for Production and R&D. This role…
Added 1 hour ago
Credit Coordinator
EQ Bank | Canada's Challenger Bank
Oakville, ON
Full-time
This role will be working out of the Oakville Head Office 9am-5pm EST under a hybrid program and encompasses all brands.
Added 1 hour ago
Credit Coordinator
EQ Bank
Oakville, ON
$42,000 to $46,000 CAD / year
Full-time
This role will be working out of the Oakville Head Office 9am-5pm EST under a hybrid program and encompasses all brands.
Added 1 hour ago
Strategic Coordinator, Learning & Engagement
Government of Alberta
AB
As a Strategic Coordinator, your work will focus on analysis, project planning, and writing. You’ll support APS learning and engagement priorities by helping leaders make decisions. The…
Added 1 hour ago
Customer Service Coordinator
EllisDon
ON · Mississauga, ON
Full-time
You can work independently within a hybrid environment (Weekdays are office-required and weekends are work from home).
Added 1 hour ago
Administrative Coordinator
University Health Network
Toronto, ON
Part-time
UHN is Canada’s No. 1 hospital and the world’s No. 1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members. UHN consists of Toronto General Hospital, Toronto Western…
Added 1 hour ago
Senior VFX Production Coordinator
Rodeo FX
Montreal, QC
Full-time
Excellent proficiency with the Google Suite and Microsoft Office Excel.
Added 1 hour ago
Coordinator, Programs & Operations
MusiCounts
Toronto, ON · Greater Toronto Area, Canada
Full-time
MusiCounts is hiring a Coordinator, Programs & Operations to support the systems, processes, and coordination that help our national programs run smoothly. This new role will support the…
Added 1 hour ago
Grants and Contracts Coordinator - Management Analyst 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
Working Title: Grants and Contracts Coordinator - Management Analyst 3
Added 1 hour ago
Executive Assistant 2 - Exec 2
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
The executive assistants are a part of a multi-person administrative support team that provides seamless coverage and support for all members of the Commissioner’s Office. The successful…
Added 1 hour ago
Invasive Species Prevention Consultant - NR Prog Consultant
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
The Department of Natural Resources Division of Ecological and Water Resources is seeking to fill one (1) Full-Time Unlimited Invasive Species Prevention Consultant - Natural Resources…
Added 1 hour ago
Continuous Improvement Analyst - Management Analyst 3 OR Management Analyst 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
Support other departmental management improvement priorities, based on guidance from DHS Office of Continuous Improvement and leadership.
Added 1 hour ago
Warehouse Coordinator
Delmar International Inc.
Mississauga, ON
Full-time
Reporting to the Warehouse Supervisor, the Warehouse Coordinator is responsible for supporting daily warehouse activities by ensuring accurate and timely order processing. Key duties…
Added 1 hour ago
Logistics Coordinator - 1 Year Contract
Jamieson Wellness Inc.
ON · Ontario, Canada
$45,700 to $57,000 CAD / year
Contract
Strong working knowledge of Microsoft Office, Word and Excel
Added 1 hour ago
Customer Service Coordinator
EllisDon
Mississauga, ON
Full-time
You can work independently within a hybrid environment (Weekdays are office-required and weekends are work from home).
Added 2 hours ago
Assistant Clinic Director – Management Track
CARESPACE Health+Wellness
Cambridge, ON
Full-time
…drug coverage, life insurance, travel coverage, EAP, wellness program discounts for you and your family, and free gym access at every…
Added 2 hours ago
Student Housing Assistant
Mount Royal University
Calgary, AB
Full-time
The Student Housing Assistant (SHA) plays a vital role in both guest and student housing operations, reporting to the Front Office Coordinator. This position is responsible for delivering…
Added 2 hours ago
Course Lecturer - ANAT 316
McGill University
BC · Strathcona Anat&Dent
Part-time
Leading and facilitating two weekly anatomy laboratory sessions as well as contributing to and leading lectures, where appropriate, in coordination with the Course Coordinator.
Added 2 hours ago
Warehouse Coordinator
Delmar International Inc.
Mississauga, ON
Full-time
Reporting to the Warehouse Supervisor, the Warehouse Coordinator is responsible for supporting daily warehouse activities by ensuring accurate and timely order processing. Key duties…
Added 2 hours ago
Human Resources Coordinator
Intelcom
Montreal, QC · Service Centre (Montreal)
Full-time
Proficient in Workday, Dayforce, and Microsoft Office Suite

EllisDon

Customer Service Coordinator

Mississauga, ON, Canada

Pay: The hourly rate for this role is $26.00/hour
Job type: Full-time
Apply by: Oct 29, 2026
Experience: You have 1+ years of experience in a customer service role.
Posting language: English
Posted: Sep 29, 2026

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Original job description

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Thinking about a change? Join EllisDon!

We recognize that the construction industry is changing at a rapid pace, and we continually strive to be at the forefront. Our core values empower people to deliver great careers to one another and develop creative solutions for complex problems on some of the most exciting projects. It doesn’t matter what your expertise and craft is – there are no boundaries. We are a group of professionals with a variety of expertise within pre-construction, construction, and post-construction. To learn more, check out our Cradle to Grave services and hear from our team directly about what a career at EllisDon could look like for you. As you can see, we are a diverse bunch.

Above all, we are a group of individuals with unique experiences and at EllisDon, we choose to celebrate the strength in our differences, every day. EllisDon’s commitment to Inclusive Diversity is to work together to create an environment where every employee feels safe to be their true and authentic self. Ultimately, EllisDon’s purpose is to provide people with similar values the opportunity to achieve their full potential; to deliver that opportunity for great careers to one another; and to contribute meaningfully to the community we share with others.

In case you’re curious, here’s what the industry thinks of us and some of the impacts we've made to the communities we work in, and our latest Impact report.

You As a “Customer Service Coordinator” Will

Learn client account system details, the CMMS (Computerized Maintenance Management System), telephone system, and EDFS (EllisDon Facilities Services) policies, processes, and operating procedures.
Log client requests including creating and dispatching work orders to appropriate facility management resources.
Accurately capture required information so that the appropriate priority level can be assigned to facilitate the timely fulfillment of service requests.
Effective problem-solving skills for troubleshooting when applicable and communicating with appropriate facility management resources.
Provide client service support.
Participate in program initiatives undertaken by the Business Optimization & Solution Services team.
Responsible for compiling, analyzing, validating, and transforming data from numerous systems using Microsoft Excel analytical features to create reports tailored to the business.
Support all clients by sharing findings based on reporting extracted from multiple systems.
Professionally conduct work, which includes maintaining confidentiality of client account information and other information.
Will be required to mentor and train new team members.
Handle clerical responsibilities which may include administrative duties (filing, creating/updating spreadsheets, data tracking, policy and procedure updates) and special projects as assigned.

Is this the right role for you?

The hourly rate for this role is $26.00/hour
You can work independently within a hybrid environment (Weekdays are office-required and weekends are work from home).
24/7 – 12-hour shift rotation scheduled shift environment requiring open availability.
Must be available to work weekends and holidays as required.
You have 1+ years of experience in a customer service role.
You demonstrate language proficiency (both verbal and written) in English, including proper grammar, spelling, and punctuation for clear and effective communication skills.
Proficiency in French is an asset.
You can multitask, prioritizing where your focus should be but keeping other things running.
You are experienced in performance-based service delivery and have strong customer service skills
You have strong computer skills that allow you to learn fast and get familiar with the software used for all of our clients.
You are very meticulous and pay extreme attention to detail.
You are a team player and have the ability to quickly develop working relationships with a broad range of individuals, both internally and externally
You can work in a fast-paced environment with the ability to apply various client-specific business processes to individual service request situations.
You can gather information, accurately assess issues, and assign priorities.
General knowledge of building systems, construction practices, and building/fire codes is an asset

EllisDon is proud to provide this unique career opportunity that provides continuous learning, opportunity for growth, and a competitive compensation package within an environment that is committed to inclusion and respects diversity.

Go ahead and be yourself. We'll pay you for it!

We are an equal opportunity employer. We welcome people of any age, culture, subculture, gender identity or expression, sexual orientation, nationality, ethnicity, race, size, mental or physical status, veteran status, religion, language, political opinion, working-style preference, family status, education, and socio-economic status. The EllisDon core values of Integrity and Mutual Respect welcomes everyone, at work and in the community, and our value of Mutual Accountability, means that we all have a role to play. As an EllisDon employee, this will ultimately be your commitment to Inclusive Diversity.

Accommodation for Applicants with disabilities will be made during the recruitment process when requested.

We are committed to providing a positive candidate experience and ensuring timely updates are provided to all candidates. If you haven’t already, be sure to create a profile on our Careers page here to remain up to date on the status of your application and learn about new career opportunities as they arise.

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More about this job

Responsibilities

Log and prioritize client service requests, create and dispatch work orders, troubleshoot issues, and coordinate with facility management resources. Analyze and report data from multiple systems, support clients and business initiatives, maintain confidential records, handle administrative tasks, and train new team members.

Requirements

Requires at least one year of customer service experience, strong English communication, computer skills, attention to detail, multitasking, and the ability to work independently and collaboratively in a fast-paced environment. French proficiency and general knowledge of building systems, construction practices, and building or fire codes are assets; availability for rotating 12-hour shifts, weekends, and holidays is required.

Skills

Customer Service
Client Support
Work Order Management
Problem-Solving
Data Analysis
Microsoft Excel
Reporting
Data Validation
Multitasking
Attention To Detail
Written And Verbal Communication
Prioritization
Troubleshooting
Teamwork
Training And Mentoring
Confidentiality

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Client Account Systems
CMMS
Telephone Systems
Facilities Management
Work Orders
Service Requests
Microsoft Excel
Data Analysis
Data Validation
Data Transformation
Business Reporting
Business Optimization
Client Support
Troubleshooting
Administrative Duties
Confidentiality
Building Systems
Construction Practices
Building Codes
Fire Codes
Shift Rotation
Inclusive Diversity

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