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Added 21 mins ago
Industry Partnership & Employer Engagement Coordinator
Jobbe
Antigonish, NS
Full-time
Position Title: Industry Partnerships & Employer Engagement Coordinator
Added 21 mins ago
Fitness Personal Trainer Job Details | Richmond Hill
City of Richmond Hill
Richmond Hill, ON
Internship
Reporting to the Fitness Supervisors and Fitness Coordinator, the Personal Trainer will be responsible for training individuals in private, semi-private, group and/or sport specific…
Added 22 mins ago
Stewardship Coordinator
Health Sciences North
Sudbury, ON
Reporting to the Senior Stewardship Officer, the Stewardship Coordinator is a key member of the Major Gifts, Planned Giving and Donor Stewardship team. The role supports HSN Foundation’s…
Added 22 mins ago
Disability Claims Advisor
Health Sciences North
ON · Sudbury, ON
Represent the department or program on various committees and in meetings as required.
Added 22 mins ago
Stewardship Coordinator
Health Sciences North
Sudbury, ON
Reporting to the Senior Stewardship Officer, the Stewardship Coordinator is a key member of the Major Gifts, Planned Giving and Donor Stewardship team. The role supports HSN Foundation’s…
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Dietitian
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ON · Sudbury, ON
Under the general direction of the Coordinator, Diabetes, Bariatrics, Nutrition Counselling and Ophthalmology.
Added 22 mins ago
Disability Claims Advisor
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ON · Sudbury, ON
Represent the department or program on various committees and in meetings as required.
Added 22 mins ago
Dietitian
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Under the general direction of the Coordinator, Diabetes, Bariatrics, Nutrition Counselling and Ophthalmology.
Added 53 mins ago
Senior HSE Program Coordinator (Calgary)
Synergy Projects Ltd.
Calgary, AB
Full-time
Job Title: Senior HSE Program Coordinator (Calgary)
Added 1 hour ago
Hospital to Home (H2H) Coordinator
Brant Community Healthcare System
Brantford, ON
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Reporting to the Clinical Manager Access & Flow, the BCHS Hospital to Home (H2H) Coordinator in collaboration with the patient, family/supports, physician, and members of the clinical team…
Added 1 hour ago
Coordinator, Safety & Loss Control
Glencore Canada
Elkford, BC
$85,000 to $100,200 CAD / year
Full-time
Reporting to the Supervisor, Safety and Loss Control, the Coordinator, Safety and Loss Control is responsible for working with contractors and employees of varying backgrounds to ensure…
Added 2 hours ago
Resident and Family Service Coordinator
Shannex Incorporated
Dartmouth, NS
Full-time
We are searching for a Resident and Family Services Coordinator to join our Opal Ridge Hall Enhanced Care team based in Dartmouth, Nova Scotia.
Added 2 hours ago
Better at Home Program Coordinator
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Smithers, BC
Part-time
The Better at Home Coordinator is responsible for the delivery of the Better at Home program. The coordinator will develop and operate the program, including recruiting, screening, training…
Added 3 hours ago
Assets Coordinator - Facilities Services (Terrace)
Coast Mountain College
Terrace, BC
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Duties: Reporting to the AVP, Corporate Services, the Asset Coordinator is responsible for coordinating fleet operations and performing or arranging preventative and corrective maintenance…
Added 3 hours ago
Christmas Kettle Scheduler - Temporary
The Salvation Army in Canada
Kamloops, BC
Full-time
…scheduling of volunteers, as well as supporting the kettle coordinator as…
Added 3 hours ago
Christmas Kettle Driver - Temporary
The Salvation Army in Canada
Kamloops, BC
Part-time
Maintains a positive working relationships with kettle sites, informing the coordinator or Corps Officer of conflicts/issues as they arise
Added 3 hours ago
Christmas Toyshop Associate - Temporary
The Salvation Army in Canada
Vancouver, BC
Full-time
Boundless Vancouver organizes The Christmas Toy Shop program for families and their children. The Christmas Toy Shop Associate works on our seasonal team to assist in set up and daily…
Added 5 hours ago
Senior Human Resources Business Partner
Jones Healthcare Group
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$80,000 to $100,000 CAD / year
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HR Service Delivery: Oversee site HR services, programs, systems, compensation cycles, training, service providers, and budgets while coaching and developing the HR Coordinator.
Added 5 hours ago
Sales Coordinator
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Whistler, BC
Up to $52,000 CAD / year
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The Sales Coordinator is responsible for providing active support to the Sales Division with varied office tasks in order to help meet and exceed budgeted revenue goals. This position will…
Added 5 hours ago
Finance & Administrative Coordinator
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Burnaby, BC
Full-time
The Finance & Administrative Coordinator plays a key role in supporting the School’s academic and research operations. The position manages day‑to‑day financial administration, oversees…
Added 5 hours ago
Social Media Coordinator
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Added 5 hours ago
Coordinator, Group Fulfillment - WINTER - Full Time
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The Group Fulfillment Coordinator exemplifies our culture of creating revolutionary guest experiences and contributes positively toward uniting the team around purpose and fun. The purpose…
Added 5 hours ago
Civil Project Coordinator - Underground Infrastructure
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Edmonton, AB
Full-time
Firma Contracting is seeking a Project Coordinator to support the delivery of underground infrastructure and municipal construction projects in Edmonton and surrounding areas.
Added 6 hours ago
Battalion Chief of Logistics and Professional Standards
The Excelsior Fire District
Chief Mountain, AB
Full-time
Serves as the logistics coordinator for the Excelsior Fire District under the direction of the Fire Chief, administering and delivering the district’s SCBA, quartermaster and PPE, medical…
Added 6 hours ago
Safety Coordinator
Nutrien
Lanigan, SK
Full-time
Excellent Benefits – Comprehensive medical, dental and vision coverage, plus a retirement program with generous employer matching for your future

EllisDon

Customer Service Coordinator

ON, Canada
Mississauga, ON, L4Y 1M4, Canada

Pay: The hourly rate for this role is $26.00/hour
Job type: Full-time
Experience: You have 1+ years of experience in a customer service role.
Posting language: English
Posted: Sep 29, 2026

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Original job description

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Thinking about a change? Join EllisDon!

We recognize that the construction industry is changing at a rapid pace, and we continually strive to be at the forefront. Our core values empower people to deliver great careers to one another and develop creative solutions for complex problems on some of the most exciting projects. It doesn’t matter what your expertise and craft is – there are no boundaries. We are a group of professionals with a variety of expertise within pre-construction, construction, and post-construction. To learn more, check out our Cradle to Grave services and hear from our team directly about what a career at EllisDon could look like for you. As you can see, we are a diverse bunch.

Above all, we are a group of individuals with unique experiences and at EllisDon, we choose to celebrate the strength in our differences, every day. EllisDon’s commitment to Inclusive Diversity is to work together to create an environment where every employee feels safe to be their true and authentic self. Ultimately, EllisDon’s purpose is to provide people with similar values the opportunity to achieve their full potential; to deliver that opportunity for great careers to one another; and to contribute meaningfully to the community we share with others.

In case you’re curious, here’s what the industry thinks of us and some of the impacts we've made to the communities we work in, and our latest Impact report.

You as a “Customer Service Coordinator” will:

Learn client account system details, the CMMS (Computerized Maintenance Management System), telephone system, and EDFS (EllisDon Facilities Services) policies, processes, and operating procedures.
Log client requests including creating and dispatching work orders to appropriate facility management resources.
Accurately capture required information so that the appropriate priority level can be assigned to facilitate the timely fulfillment of service requests.
Effective problem-solving skills for troubleshooting when applicable and communicating with appropriate facility management resources.
Provide client service support.
Participate in program initiatives undertaken by the Business Optimization & Solution Services team.
Responsible for compiling, analyzing, validating, and transforming data from numerous systems using Microsoft Excel analytical features to create reports tailored to the business.
Support all clients by sharing findings based on reporting extracted from multiple systems.
Professionally conduct work, which includes maintaining confidentiality of client account information and other information.
Will be required to mentor and train new team members.
Handle clerical responsibilities which may include administrative duties (filing, creating/updating spreadsheets, data tracking, policy and procedure updates) and special projects as assigned.

Is this the right role for you?

The hourly rate for this role is $26.00/hour
You can work independently within a hybrid environment (Weekdays are office-required and weekends are work from home).
24/7 – 12-hour shift rotation scheduled shift environment requiring open availability.
Must be available to work weekends and holidays as required.
You have 1+ years of experience in a customer service role.
You demonstrate language proficiency (both verbal and written) in English, including proper grammar, spelling, and punctuation for clear and effective communication skills.
Proficiency in French is an asset.
You can multitask, prioritizing where your focus should be but keeping other things running.
You are experienced in performance-based service delivery and have strong customer service skills
You have strong computer skills that allow you to learn fast and get familiar with the software used for all of our clients.
You are very meticulous and pay extreme attention to detail.
You are a team player and have the ability to quickly develop working relationships with a broad range of individuals, both internally and externally
You can work in a fast-paced environment with the ability to apply various client-specific business processes to individual service request situations.
You can gather information, accurately assess issues, and assign priorities.
General knowledge of building systems, construction practices, and building/fire codes is an asset

EllisDon is proud to provide this unique career opportunity that provides continuous learning, opportunity for growth, and a competitive compensation package within an environment that is committed to inclusion and respects diversity.

Go ahead and be yourself. We'll pay you for it!

We are an equal opportunity employer. We welcome people of any age, culture, subculture, gender identity or expression, sexual orientation, nationality, ethnicity, race, size, mental or physical status, veteran status, religion, language, political opinion, working-style preference, family status, education, and socio-economic status. The EllisDon core values of Integrity and Mutual Respect welcomes everyone, at work and in the community, and our value of Mutual Accountability, means that we all have a role to play. As an EllisDon employee, this will ultimately be your commitment to Inclusive Diversity.

Accommodation for Applicants with disabilities will be made during the recruitment process when requested.

We are committed to providing a positive candidate experience and ensuring timely updates are provided to all candidates. If you haven’t already, be sure to create a profile on our Careers page here to remain up to date on the status of your application and learn about new career opportunities as they arise.

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More about this job

Responsibilities

Log client service requests, create and dispatch work orders, assess priorities, and coordinate with facility management resources to support timely resolution. Compile and analyze data from multiple systems using Excel, prepare business reports, support clients, and assist with administrative tasks and training new team members.

Requirements

Requires at least one year of customer service experience, strong English communication skills, computer proficiency, attention to detail, multitasking ability, and the ability to work independently and collaboratively in a fast-paced environment. French proficiency and general knowledge of building systems, construction practices, and building or fire codes are assets; availability for rotating 12-hour shifts, weekends, and holidays is required.

Skills

Customer Service
Client Support
Work Order Dispatching
Problem-Solving
Troubleshooting
Data Analysis
Microsoft Excel
Reporting
Data Validation
Data Transformation
Multitasking
Attention to Detail
Written and Verbal Communication
Teamwork
Training and Mentoring
Confidentiality

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Client Account Systems
CMMS
Telephone Systems
Facilities Management
Work Orders
Service Requests
Work Order Dispatching
Microsoft Excel
Data Analysis
Data Validation
Data Transformation
Business Reporting
Client Support
Troubleshooting
Priority Assignment
Performance-Based Service Delivery
Building Systems
Construction Practices
Building Codes
Fire Codes
Administrative Support
Policy and Procedure Updates
Confidentiality
Training and Mentoring
Shift Work

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