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Added 11 mins ago
C
Business Development Manager-EN
CAE
Ottawa, ON
- Full-time
Collaborate with engineering and product teams to develop innovative and competitive solutions.
Added 11 mins ago
A
Ingenieur Mecanique - Mechanical Engineer
Actalent
Longueuil, QC
- $46 to $77 CAD / hour
- Contract
…components. Collaborate closely with automation, electrical, manufacturing, and project teams to ensure seamless integration and functionality of…
Added 12 mins ago
MS
Maintenance Supervisor
Metro Supply Chain
Mississauga, ON
- Full-time
…performance and loss elimination. Partner closely with Customer Engineering and CI to identify and drive closure of downtime and speed losses, ensuring sustainable improvements across all…
Added 12 mins ago
BS
JR DESIGNER
BVGlazing Systems
Concord, ON
- $50,000 to $65,000 CAD / year
- Full-time
Coordinate with cross-functional departments to ensure a smooth transition from design through to manufacturing and install.
Added 12 mins ago
M
AI&T Manager
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
…mission – bringing to bear a one-of-a-kind mix of experience, engineering excellence and wide-eyed wonder that’s been in our DNA since day one. For those who dream big and push boundaries…
Added 12 mins ago
KI
Senior Electrical Designer
Kleinfelder Inc
Calgary, AB · Edmonton, AB
- Full-time
Tech or C.E.T designation from the Association of Science and Engineering Technology Professionals of Alberta (ASET) would be an asset.
Added 12 mins ago
Mechanical Designer - Laval
Ametek, Inc.
Laval, QC
Would you like to work for a world-renowned engineering firm? Would you like to take part in stimulating innovation projects? Are you looking for the ideal springboard for your career?
Added 12 mins ago
FC
Plant Operator
FLINT Corp.
Didsbury, AB
- Full-time
A 4th Class Power Engineering Certificate is considered an asset but is not required at the time of hire. Candidates must be willing to obtain the certification within a predetermined…
Added 12 mins ago
AC
Planificateur | Planner
Aston Carter
Longueuil, QC
- $37 to $50 CAD / hour
- Contract
Bachelors degree in commerce, finance, accounting, supply chain, or engineering is an asset.
Added 12 mins ago
TC
Industrial Engineering Manager
TJX Companies
ON · Mississauga, Ontario
- $89,208 to $135,086.4 CAD / year
- Full-time
The primary purpose of this position is to lead all engineering activities and establish a mentality of process improvement within our distribution center. The Industrial Engineering…
Added 27 mins ago
CG
Manager, RF Systems Engineering
Calian Group
Saskatoon, SK
- Full-time
The successful candidate will work closely with business leaders, project managers, software and hardware engineering teams, manufacturing, quality, suppliers, and customers to deliver…
Added 27 mins ago
A
Professionnel en ingénierie de liaison MAP / Liaison Engineering MAP
Airbus
Montreal, QC
- Full-time
Do you have experience in aircraft design or repairs, have you worked in engineering and would you like to progress and develop new skills? Then this job is for you!
Added 27 mins ago
AE
Welder
Agnico Eagle Mines Limited
Cochrane, ON
- Full-time
Added 27 mins ago
PP
Aseptic Training Specialist
Pillar5 Pharma Inc.
Arnprior, ON
- $105,000 to $115,000 CAD / year
- Full-time
Completed post-secondary education in Life Sciences, Pharmacy, Engineering, Education, or a related field.
Added 27 mins ago
Sr Mechanical Engineer
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Calgary, AB
As a trusted partner for our clients, we have been committed to delivering a comprehensive range of engineering, procurement, and construction management solutions since 2004 to the…
Added 27 mins ago
Quality Assurance - Quality Compliance Coordinator
Westerkirk
Toronto, ON
Bachelor’s degree in science; Chemistry, Chemical Engineering, Biochemistry or any related science
Added 27 mins ago
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…As a vertically integrated global powerhouse, we operate 17 manufacturing facilities and 4 R&D centers across the world, delivering performance from lab to road in over 40…
Added 27 mins ago
Millwright
ERCO Worldwide
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…providing reliable, intelligent, and environmentally responsible manufacturing on a global scale. As one of the largest suppliers of Chlorine Dioxide technology in the world, we are devoted…
Added 27 mins ago
Millwright / Machine Builder / Tool & Die Maker
Eclipse Automation
Cambridge, ON
Eclipse Automation delivers cutting-edge custom automated manufacturing solutions across multiple industries. We combine advanced automation expertise with digital innovation to create…
Added 27 mins ago
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Tool Presetter
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Guelph, ON
- Full-time
Linamar Corporation is a Canadian-founded global manufacturer, renowned for its advanced engineering and innovative product development across diverse industries and markets. Our journey…
Added 27 mins ago
C
Electrical Engineer
CIMIC
Vancouver, BC
- Full-time
This individual will be responsible for the electrical engineering and design LV and MV power systems on our mining projects. The engineer may act as a project lead engineer, which may…
Added 27 mins ago
M
Ingénieur en mécatronique - Calibration de systèmes robotiques / Mechatronics Engineer - Robotic System Calibration
Mechasys
Montreal, QC
- Full-time
Added 27 mins ago
KS
Spares Planner Manager
Kelly Science, Engineering, Technology & Telecom
Longueuil, QC
- Full-time
Bachelor's degree in Engineering, Supply Chain Management, Operations, Finance, or a related field with 8+ years of relevant experience, OR a Master's degree with 5+ years of relevant…
Added 27 mins ago
A
Flight Control System Certification Specialist / Spécialiste de Certification des Systèmes de Commandes de Vol
Airbus
Montreal, QC
- Full-time
Vous avez une expérience comme DAD (Canada - Design Approval Designee) ou DER (US - Designated Engineering Representative), un atout significatif,
Added 27 mins ago
AI
Nuclear Services Tech
ATS Industrial Automation
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- Full-time
…troubleshooting, managing spare parts, collaborating with client engineering and technical personnel, and testing and commissioning nuclear automated tooling. This may involve setting up…

Elton Manufacturing

Key Account Coordinator

Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 2, 2027
Posting language: English
Posted: Nov 3, 2026

Original job description

Key Account Coordinator

Customer Relations | Account Support | Manufacturing

Location: Mississauga, Ontario

Employment Type: Full-Time | On-Site

About Elton Manufacturing

Founded in 1981, Elton Manufacturing is a Canadian manufacturer specializing in garage door windows, weatherstripping, entry door lites, and innovative building products.

For more than 40 years, we have built strong relationships with customers across North America through product innovation, consistent quality, and exceptional customer service.

As we continue to grow, we are looking for a proactive and customer-focused Key Account Coordinator to support our key U.S. customers and strengthen our customer relationships.

The Opportunity

We are seeking an organized, responsive, and detail-oriented Key Account Coordinator to serve as a primary point of contact for key U.S. customers.

This role is responsible for maintaining strong customer relationships, coordinating internal activities, providing timely updates, and ensuring customer inquiries and concerns are addressed effectively.

The ideal candidate is a strong communicator who takes ownership, anticipates customer needs, and works collaboratively with internal teams to deliver an exceptional customer experience.

Key Responsibilities

Customer Relationship Management

Act as a primary point of contact for assigned key U.S. customers, ensuring timely responses to inquiries, requests, and concerns.
Proactively contact purchasing representatives at key accounts to identify potential challenges, gather feedback, and maintain strong relationships.
Follow up on newly launched products, initial shipments, and samples to ensure customer satisfaction and identify opportunities for improvement.
Maintain regular communication with customers regarding order status, product updates, and outstanding action items.

Account Coordination & Communication

Work closely with outside sales representatives and internal departments, including Operations, Engineering, Quality, and Shipping, to resolve customer-related issues.
Track customer requests and action items through resolution, ensuring accountability and timely communication.
Coordinate customer updates and escalate concerns when necessary.
Support customer communications through organized email campaigns, product announcements, and other mass communications.

New Customer Onboarding & Product Support

Coordinate onboarding activities for new customers, including the preparation and distribution of standard account setup documentation.
Prepare and present program-specific materials, product documentation, and relevant customer information.
Coordinate sample preparation, shipments, tracking, and follow-up communications.
Ensure new customers receive the information and support required for a successful product launch.

Customer Database & Administration

Maintain accurate and up-to-date customer records, contact information, and account details.
Record relevant customer feedback, field information, and follow-up activities.
Maintain organized documentation of customer communications, outstanding issues, and resolutions.
Support continuous improvement of customer service processes and account management practices.

Required Skills & Experience

Previous experience in customer service, account coordination, sales support, or a similar role.
Excellent written and verbal communication skills, with a professional and customer-focused approach.
Strong organizational skills, attention to detail, and ability to manage multiple priorities.
Demonstrated ability to solve problems, take initiative, and follow through on commitments.
Strong listening skills and ability to develop positive, long-term customer relationships.
Comfortable making proactive customer calls and managing professional business communications.
Proficiency in Microsoft Office, particularly Outlook and Excel.
Experience using ERP, CRM, or customer management systems.
Ability to collaborate effectively with cross-functional teams.

Preferred Qualifications

Previous experience in the garage door industry.
Experience supporting manufacturing, industrial, or building-products customers.
Familiarity with U.S. customer accounts, distribution networks, or OEM relationships.
Experience coordinating new product launches, samples, or customer onboarding activities.

Success in This Role

Success will be measured by:

Customer Responsiveness: Timely, professional responses and consistent communication.
Proactive Account Management: Regular customer engagement and early identification of concerns.
Problem Resolution: Effective coordination and follow-through on customer requests and issues.
Customer Satisfaction: Positive customer feedback and strong account relationships.
Organization & Accuracy: Accurate customer records, documentation, and action-item tracking.
Cross-Functional Collaboration: Effective communication between customers, Sales, Operations, Engineering, and Quality.

Why Join Elton Manufacturing?

Join an established Canadian manufacturer with over 40 years of industry experience.
Work directly with key North American customers and cross-functional leadership teams.
Play an important role in strengthening customer relationships and improving the customer experience.
Be part of a growing organization focused on innovation, accountability, and continuous improvement.
Competitive compensation with an annual bonus opportunity.

How to Apply

Interested candidates are encouraged to apply through LinkedIn with an updated resume highlighting their customer service, account coordination, or sales support experience.

We welcome applicants who are proactive, organized, and passionate about building strong customer relationships.

Elton Manufacturing is an equal opportunity employer.

Apply About employer

More about this job

Responsibilities

Serve as the primary contact for assigned U.S. key accounts, maintaining regular communication, following up on customer needs, and coordinating resolution of inquiries and issues. Support customer onboarding, product launches, samples, account records, and communications while collaborating with Sales and internal departments.

Requirements

Previous experience in customer service, account coordination, sales support, or a similar role is required, along with strong communication, organization, problem-solving, and follow-through skills. Candidates should be proficient in Microsoft Office, particularly Outlook and Excel, and have experience with ERP, CRM, or customer management systems; manufacturing or building-products experience is preferred.

Skills

Customer Service
Account Coordination
Sales Support
Written Communication
Verbal Communication
Organization
Attention To Detail
Problem Solving
Initiative
Customer Relationship Building
Microsoft Outlook
Microsoft Excel
ERP Systems
CRM Systems
Cross-Functional Collaboration

Benefits

Annual Bonus Opportunity

Visa sponsorship

Not detected in the job text

Keywords

Key Account Coordination
Customer Relations
Customer Service
Account Management
Sales Support
U.S. Customer Accounts
Manufacturing
Building Products
Garage Door Industry
Customer Onboarding
Product Launches
Sample Coordination
Order Status Updates
Customer Feedback
Issue Resolution
Cross-Functional Collaboration
Operations
Engineering
Quality
Shipping
Email Campaigns
Microsoft Office
Microsoft Outlook
Microsoft Excel
ERP
CRM
Customer Database Management
Distribution Networks
OEM Relationships
Continuous Improvement

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