About the Company
We are a proudly Canadian owned and operated manufacturing solution facility. For over 50 years, we have taken pride in our commitment to supporting our clients and their products. Our vast experience has helped us develop a strong stature in North American and International markets. The atmosphere of teamwork at EM Dynamics is at the center of our drive towards growth and prosperity. The continuous development of quality is an ecosystem where every facet of the business is impacted by the core competencies of consistency, repeatability and reliability. Our quality directive entails continuous process improvement to exceed established quality objectives. Proactive commitment to further education, training and technological advancement allows us to progress together. We take pride in consistently delivering at or beyond our client’s expectations and aim for only the highest level of craftmanship. Our business is growing and with growth comes the opportunity to expand our team.
Position Summary
EM Dynamics is seeking a highly motivated, professional, and outgoing Inside Sales & Business Development Representative to support our continued growth across North America.
This role combines inside sales, outbound prospecting, customer research, marketing coordination, and direct customer engagement. The successful candidate will play a key role in identifying new business opportunities, developing relationships with prospective customers, preparing professional sales presentations, and coordinating trade shows and customer visits.
We are looking for someone who is organized, confident, resourceful, and comfortable engaging with senior-level decision-makers in technical and manufacturing environments.
Key Responsibilities
Lead Generation & Cold Calling
- Conduct daily outbound cold calls and introductory emails to prospective customers.
- Identify and engage purchasing managers, supply chain leaders, engineering managers, and executive decision-makers.
- Schedule introductory meetings, facility tours, and business development discussions.
- Follow up with prospective customers to maintain engagement and advance opportunities.
- Develop targeted outreach campaigns across strategic industries, including robotics, automation, aerospace, defense, energy, and advanced manufacturing.
- Maintain accurate prospecting activity and follow-up schedules in the company's CRM system.
Customer & Prospect Profiling
- Research and develop detailed profiles of target companies and key decision-makers.
- Identify customer manufacturing requirements, potential opportunities, and strategic fit with EM Dynamics' capabilities.
- Research company revenue, manufacturing locations, products, supply chain structures, and purchasing contacts.
- Use LinkedIn, company websites, industry directories, and other research tools to identify qualified prospects.
- Build and maintain prioritized target account lists.
- Prepare customer briefing packages ahead of introductory meetings and facility visits.
PowerPoint Presentations & Sales Materials
- Create professional PowerPoint presentations for prospective customers, executive meetings, and business development initiatives.
- Customize EM Dynamics' corporate presentations to align with individual customer needs and industries.
- Prepare capability overviews, customer-specific presentations, and sales proposals.
- Support the development of marketing materials, customer information packages, and sales collateral.
- Work with internal teams to gather technical information, project examples, and manufacturing capabilities.
- Ensure consistent corporate branding and professional presentation quality.
Trade Show & Marketing Coordination
- Coordinate preparation for industry trade shows, conferences, and customer networking events.
- Assist with booth planning, promotional materials, presentations, and branded merchandise.
- Research exhibitors and attendees to identify potential business opportunities.
- Schedule meetings with prospective customers before trade shows.
- Participate in trade shows and industry networking events when required.
- Organize post-event follow-ups and ensure all leads are entered into the CRM system.
- Track trade show leads, meetings, and business development outcomes.
Customer Visits & Relationship Development
- Coordinate and participate in customer visits, introductory meetings, and facility tours.
- Conduct in-person introductory visits and deliver corporate presentations or marketing packages.
- Support senior leadership during customer meetings and business development discussions.
- Build relationships with purchasing, engineering, operations, and supply chain teams.
- Assist with customer meeting preparation, agendas, presentations, and follow-up action items.
- Represent EM Dynamics professionally at customer facilities, networking events, and industry functions.
- Identify opportunities to expand relationships with existing and prospective customers.
Qualifications
- 2–5 years of experience in inside sales, business development, sales coordination, or a related role.
- Strong verbal and written communication skills.
- Confidence conducting cold calls and engaging with new customers.
- Advanced proficiency in Microsoft PowerPoint, Excel, Outlook, and Teams.
- Strong research, organization, and customer profiling skills.
- Professional presentation skills and a customer-focused approach.
- Ability to manage multiple priorities and work independently.
- Valid driver's licence and willingness to travel locally for customer meetings.
Preferred Experience
- Experience in manufacturing, industrial automation, robotics, engineering, or other B2B technical industries.
- Familiarity with CRM platforms and LinkedIn Sales Navigator.
- Experience coordinating trade shows and marketing events.
- Understanding of manufacturing processes such as CNC machining, sheet metal fabrication, welding, and electromechanical assembly.
- Experience supporting senior sales executives or business development leadership.
Accommodation Requirements:
We are committed to providing accessible employment practices and will provide accommodations upon request for any part of the application process. If you require any accommodations, please let us know.
Is This an Existing Vacancy?: No - this posting is for a new vacancy.
Use of AI:
We use artificial intelligence tools to help screen applications during the hiring process.
Benefits:
- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care
Work Location: In person
