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Added 1 day ago
H
Technical Specialist
Hays
Montreal, QC · Greater Montreal Metropolitan Area
- Contract
Help Desk Analyst, IT Support Specialist, Service Desk Agent, or Technical Support Representative.
Added 3 days ago
S
Workday Functional Analyst & Integration Specialist
Synechron
Canada
- Full-time
Workday Functional Lead / Analyst – Integrations (Associate Specialist / Specialist)
Added 3 days ago
HR
Senior Technical Analyst
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
We currently have an exciting opportunity for a Senior Technical Analyst to join our Information Systems & Telecommunications team.
Added 3 days ago
AC
Analyste Fonctionnel SAP | SAP Functional Analyst
Aston Carter
Montreal, QC
- $50 to $70 CAD / hour
- Contract
…résolution de problèmes et la stabilisation après la mise en service. Le candidat retenu aidera les équipes opérationnelles à comprendre comment exécuter les activités principales de…
Added 8 days ago
TS
Financial Analyst
thyssenkrupp Supply Chain Services
Windsor, ON
- Full-time
…Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on…
Added 8 days ago
SH
Billing Data Analyst Intern
Siemens Healthineers
Oakville, ON
- Internship
…interesting? Then come and join our global team as an Billing Analyst Intern to provide support for our daily…
Added 9 days ago
ST
Network/Systems Analyst
Skilled Trades Ontario
Mississauga, ON
- $33.83 to $41.64 CAD / hour
Reporting to the Manager of Security and Infrastructure, the Senior Network/System Analyst is responsible for the design, implementation, support, maintenance and continuous improvement of…
Added 10 days ago
AC
Analyste Fonctionnel SAP | SAP Functional Analyst
Aston Carter
Montreal, QC
- $50 to $70 CAD / hour
- Contract
…résolution de problèmes et la stabilisation après la mise en service. Le candidat retenu aidera les équipes opérationnelles à comprendre comment exécuter les activités principales de…
Added 11 days ago
AC
Analyste Fonctionnel SAP | SAP Functional Analyst
Aston Carter
Montreal, QC
- Full-time
…résolution de problèmes et la stabilisation après la mise en service. Le candidat retenu aidera les équipes opérationnelles à comprendre comment exécuter les activités principales de…
Added 11 days ago
T
Human Resources Analyst
TEEMA
Toronto, ON · North York, ON
- Contract
Experience in a shared services or HR Service Center environment
Added 17 days ago
CR
Interim Senior Financial Analyst FP&A
Clarity Recruitment
Mississauga, ON
- $50 to $55 CAD / hour
- Contract
The Finance team is lean, and this role sits at the center of the revenue process. You'll own it from pipeline visibility through month-end accounting to the annual sales planning cycle.…
Added 17 days ago
T
Data Centre Analyst
TEKsystems
Ottawa, ON
- $50 to $60 CAD / hour
- Contract
One of TEKsystems largest professional services clients is looking for a strong Infrastructure analyst to take on a Client facing support role.
Added 17 days ago
T
Analyste De Solutions / Solutions Analyst
TEKsystems
Longueuil, QC
- $70 to $80 CAD / hour
- Contract
The Contact Center Solutions Advisor is involved in all activities related to delivering solutions, from requirements analysis through to solution deployment. They participate in both…
Added 19 days ago
C
Analyst, HR Service Center, Benefits and Absences
Couche-Tard
Laval, QC
- Full-time
…offices. We make journeys easier by offering fast and friendly service. We care about our people and our communities, and we look for ways to uplift people first. Wherever your journey’s…
Added 19 days ago
CK
Analyst, HR Service Center, Benefits and Absences
Circle K
Laval, QC
- Full-time
…offices. We make journeys easier by offering fast and friendly service. We care about our people and our communities, and we look for ways to uplift people first. Wherever your journey’s…
Added 20 days ago
E
Support Center Analyst I Position
eSentire
Waterloo, ON
- $65,000 to $75,000 CAD / year
- Full-time
This role will report to the Manager, Support Center within our Support Operations
Added 20 days ago
Support Center Analyst I
eSentire
Waterloo, ON
This role will report to the Manager, Support Center within our Support Operations
Added 22 days ago
M
Winter Co-op 2027 - Knowledge Analyst
Manulife
Waterloo, ON
- Full-time
At Manulife John Hancock, we believe in investing in the future, starting with you. Our Knowledge Analyst Winter Co-op is your launchpad to success, offering the support, structure, and…
Added 22 days ago
E
HR Service Center Analyst
Extendicare
Markham, ON · Extendicare (Canada) Inc (Steeles Ave.)
- Full-time
Reporting to the Senior Manager, Employee Service Centre, the HR Service Centre Analyst serves as the first point of contact for employees and managers seeking support on a broad range of…
Added 22 days ago
I
Quality Assurance Analyst
IntouchCX
Winnipeg, MB
- Full-time
We’re looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating…
Added 25 days ago
RP
Financial Analyst, AR and Revenue (Contract)
Resource Productivity and Recovery Authority
Toronto, ON
- Contract
…creation, categorization, follow-up and closure within established service standards, and respond to Registrant calls through the finance contact center (Amazon…
Added 26 days ago
GIS Analyst
Town of Orangeville Human Resources
Orangeville, ON
…30,000 residents and is the largest urban community and regional service centre within the County of Dufferin. Orangeville is a great place to raise a family, with an excellent quality of…
Added 26 days ago
SH
IT - Support Analyst 1, Revelstoke
Sandman Hotel Group
Revelstoke, BC
- Full-time
Excellent customer service and communication skills.
Added 27 days ago
IT - Support Analyst 1, Revelstoke
Northland Properties
Revelstoke, BC
Excellent customer service and communication skills.
Added 27 days ago
IT - Support Analyst 1, Revelstoke
Northland Properties
Revelstoke, BC
Excellent customer service and communication skills.

Closed listing

Emburse

Director of HR Operations

Toronto, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Posting language: English
Posted: Aug 26, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Director of HR Operations will build and lead a scalable HR operations function that delivers consistent, responsive, and compliant support across the employee lifecycle. As a member of the HR Leadership Team, the incumbent will manage a team of HR Generalists and own employee performance, compliance, be a strategic partner to other HR Centers of Excellence (COEs) including Total Rewards, Learning, and Talent Acquisition. The role will also own HRIS strategy and governance, people metrics, executive and Board reporting, the strategic HR project portfolio, and the HR team budget. The ideal candidate is a builder and operator who can translate business priorities into practical and forward-looking systems, service standards, insights, and disciplined execution in a fast-paced, changing environment.

Location: Dallas, Texas or Toronto, Ontario

Reports to: Chief HR Officer

Key Relationships: Executive Leadership Team, Finance, Legal, IT, HR Business Partners, and HR Centers of Excellence

Direct Reports: HR Generalist Team, HR Manager, and HRIS Analyst

Primary Responsibilities

Build, lead, coach, and develop a high-performing, modern HR operations team with clear roles, service standards, decision rights, and accountability.
Design and launch an HR tools that leverage technology to support and provide answers to employees through disciplined intake, triage, escalation, and knowledge management.
Own employee performance including employee-relations, investigations, manager guidance, documentation, escalation protocols, and trend analysis in partnership with Legal and the HR Business Partners.
Lead HR compliance and policy administration, including required records, audits, controls, training, and consistent practices across applicable geographies.
Own HRIS strategy, governance, data integrity, security, integrations, releases, vendors, and the roadmap for scalable employee and manager self-service.
Establish HR metrics and dashboards that measure employee performance, workforce trends, operational effectiveness, risk, and progress against People priorities and do so in a way that is fully connected to Emburse’s business strategy.
Own and develop the HR Global Capabilities Center in India which will provide transactional support to the entire HR team and also support India team operations.
Prepare clear, decision-oriented workforce reporting and insights for the executive team, Board of Directors, and other key stakeholders.
Own the HR project portfolio and integrated plan from a strategic lens, aligning priorities, resources, dependencies, risks, milestones, and communications.
Oversee the HR team budget and collaborate across the HR team on costs, spend, and forecast, in collaboration with the Finance & Accounting teams.
Drive continuous improvement across employee-lifecycle processes through standardization, automation, AI-enabled workflows, change management, and strong cross-functional partnership.
Partner closely with the HR COEs and HR Business Partners to provide guidance in key areas of expertise and to operationalize projects and programs across the enterprise.

Requirements & Experience

Bachelor’s degree in Human Resources, Business Administration, or a related field.
Seven or more years of progressive HR experience, including leadership of HR operations, shared services, or a comparable function.
Demonstrated success building or scaling global HR operations, an HR help desk, or an employee-support center.
Deep knowledge of employee relations, investigations, policy administration, employment compliance, and risk management.
Experience owning an HRIS roadmap, data governance, integrations, security, reporting, and vendor management.
Experience using UKG or other similar HRIS system required.
Ability to define meaningful HR metrics and translate workforce data into concise executive and Board-level reporting.
Strong program and portfolio-management experience, including prioritization, dependency management, and cross-functional execution.
Financial acumen and experience managing budgets, forecasts, vendor contracts, and investment tradeoffs.
Experience in a high-growth SaaS, technology, consulting, or Private Equity-backed environment preferred.
Experience applying automation and AI to improve HR service delivery, data quality, employee experience, and productivity.

Characteristics & Attributes

Builder’s mindset with the ability to create structure, operating discipline, and scalable processes.
Strategic operator who remains close to execution and follows through on commitments.
Service-oriented leader with sound judgment who balances employee experience, business needs, and risk.
Data-driven systems thinker and clear communicator who develops strong, accountable teams.

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About employer

More about this job

Responsibilities

The Director of HR Operations will build and lead a scalable HR operations function, managing teams and overseeing HRIS strategy, compliance, and performance management. They will also partner with HR Centers of Excellence to drive continuous improvement and provide strategic workforce insights to executive leadership.

Requirements

Candidates must have a bachelor's degree and at least seven years of progressive HR experience, specifically in operations or shared services. Proficiency in HRIS systems like UKG, strong compliance knowledge, and experience in high-growth environments are required.

Skills

HR Operations
HRIS Strategy
Employee Relations
Compliance
Performance Management
Data Analytics
Budget Management
Project Management
Leadership
Change Management
Process Improvement
Vendor Management
Workforce Reporting
Policy Administration
Automation
AI-enabled Workflows

Visa sponsorship

Not detected in the job text

Keywords

HR Operations
HRIS
UKG
Compliance
Employee Relations
Performance Management
Data Governance
Workforce Analytics
Budgeting
Project Portfolio Management
SaaS
Automation
Artificial Intelligence
Change Management
Shared Services
Policy Administration
Vendor Management
Strategic Planning
Leadership
Global Capabilities Center

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