SAP Solution Manager

🚀 We're Hiring: Manager, SAP Solutions – Centre of Excellence (CoE) Manager

emergiTEL is seeking an experienced Manager, SAP Solutions – Centre of Excellence Manager for our client in the food manufacturing industry.

📍 Location: North York, Ontario (On-site, 5 days/week)

💼 Employment Type: Permanent, Full-time

💰 Salary: $125,000–$145,000 per year

About the Role

We are looking for a hands-on SAP leader to oversee functional delivery across multiple SAP modules, lead a team of five functional leads, and establish a strong SAP Centre of Excellence (CoE).

The successful candidate will drive SAP S/4HANA implementation and continuous improvement, strengthen master data governance, oversee application support, and ensure effective collaboration between business and technology teams.

Key Responsibilities

• Lead SAP functional teams across Order-to-Cash (O2C), Procurement, Plan-to-Manufacture, Record-to-Report (R2R), and Extended Warehouse Management (EWM).
• Provide hands-on leadership in SAP configuration, functional design, testing, and defect resolution.
• Drive cross-functional design quality and alignment with business objectives.
• Establish master data standards, governance practices, and data quality metrics.
• Oversee functional testing, defect management, and process documentation.
• Develop and implement the SAP CoE operating model for post-go-live support.
• Manage enhancement backlogs, release planning, demand intake, and application support.
• Oversee third-party Application Management Services (AMS) providers and service delivery.
• Coach and develop functional leads while strengthening internal team capabilities.
• Support SAP S/4HANA rollouts across additional business entities.
• Drive process improvements, end-user training, and continuous optimization.

Required Qualifications

• Minimum 8 years of SAP functional delivery experience.
• At least 3 years of SAP functional team leadership experience.
• Experience leading a complete SAP implementation lifecycle through go-live and hypercare.
• Hands-on configuration experience in at least two SAP modules.
• Experience establishing or managing an SAP Application Support function or Centre of Excellence.
• Proven experience managing third-party AMS providers.
• Strong knowledge of master data governance, ownership models, and data quality standards.
• Bachelor's degree in Business, Information Systems, Engineering, or a related field.
• SAP certification in at least one module is an asset.

Preferred Experience

• Background in food manufacturing, manufacturing, or food distribution.
• SAP S/4HANA implementation and multi-entity rollout experience.
• Exposure to cloud-based SAP deployments.
• Experience building internal capabilities and transitioning contractors into permanent roles.

Vacancy Status: This position is actively open for hiring.

Use of Artificial Intelligence: No AI is used in the screening or selection process. All applications are reviewed by our recruitment team.

Equal Opportunity: emergiTEL is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals. Hiring decisions are based on skills, experience, and qualifications relevant to the role.

📩 Interested?

If you have strong SAP functional leadership experience and enjoy combining hands-on delivery with team development and strategic process improvement, we'd love to hear from you!

Please Apply!!