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Operations Manager
Hotel Equities Group, LLC
Bracebridge, ON
- Full-time
…guests and associates, we'd love to meet you. As Operations Manager, you'll play an important role in supporting hotel operations, delivering exceptional service, and helping our team…
Added 14 mins ago
T
Software Engineer II
TD
Toronto, ON · Montreal, QC
- Full-time
Perform Systems Administration of applications / environments supported by the LOB, monitor application / service performance, perform configuration, backup, authentication & tuning
Added 14 mins ago
T
TDS Operations Analyst II, Client Enablement
TD
Toronto, ON
- Full-time
Our team believes the Bank of the future will be driven by customer centricity. By understanding and meeting the needs of our customers, TD Securities will set itself apart as the Bank that…
Added 14 mins ago
TG
Planet Fitness - Fitness Trainer - Full Time - Merivale
Taymax Group
Ottawa, ON
- Full-time
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations
Added 14 mins ago
TG
Planet Fitness - Member Services Representative - Full Time - Oshawa
Taymax Group
Oshawa, ON
- Full-time
…positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and…
Added 14 mins ago
Interim Retail Store Manager
Fire & Flower Inc.
Ottawa, ON
The Interim Retail Store Manager is responsible for the daily operations and profitability of their assigned location(s), according to set goals and business objectives. Daily operations…
Added 14 mins ago
Administration & Systems - Manager Administration
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Toronto, ON
…strategy and image. Coach and develop the team to provide superior customer service and shopping experiences through execution of strategy, customized for the local market, while achieving…
Added 14 mins ago
Assistant Resident Manager (Kelowna)
Realstar
Kelowna, BC
Providing exceptional customer service to residents and potential residents
Added 14 mins ago
Assistant Resident Manager Team (Kelowna)
Realstar
Kelowna, BC
Providing exceptional customer service to residents and potential residents
Added 14 mins ago
IT Support Analyst (12 Month Contract)
Greenfield Global Inc.
Chatham-Kent, ON · Chatham, ON
…support to all employees as well as providing an exceptional customer service experience day in and day out. We are looking for bright, ambitious analysts who are highly energetic and have…
Added 14 mins ago
Warehouse Leadhand Kitchener
Tepperman's
Kitchener, ON
You take pride in handling products properly, working independently with minimal supervision, and delivering professional customer service.
Added 14 mins ago
Sales Consultant Windsor
Tepperman's
Windsor, ON
1–3 years of experience in customer service, sales, or other people-facing roles.
Added 15 mins ago
MD
Service Desk Manager - End User Support - Information Syst Manager
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Service Desk Manager - End User Support
Added 15 mins ago
NC
Administrative Assistant
Native Counselling Services of Alberta
Lethbridge, AB
- $36,500 to $40,000 CAD / year
- Full-time
Must be able to build positive professional and ongoing relationships with coworkers and service providers.
Added 15 mins ago
NR
Financial & Special Projects Consultant
Niagara Region
ON · Niagara, ON
- Full-time
…alignment of operational needs, business requirements, and customer service…
Added 15 mins ago
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5747 - Seasonal Sales Help
Lids
Oshawa, ON
- $17.95 USD / hour
- Temporary
Achieve revenue growth through customer service.
Added 15 mins ago
L
7703 - Seasonal Sales Help
Lids
Markham, ON
- $17.95 USD / hour
- Temporary
Achieve revenue growth through customer service.
Added 15 mins ago
L
5767 - Seasonal Sales Help
Lids
Peterborough, ON
- $17.95 USD / hour
- Temporary
Achieve revenue growth through customer service.
Added 15 mins ago
L
5729 - Seasonal Sales Help
Lids
Barrie, ON
- $17.95 USD / hour
- Temporary
Achieve revenue growth through customer service.
Added 15 mins ago
TH
Overnight Freight Associate Part Time (PETERBOROUGH)
The Home Depot Canada
Peterborough, ON
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 15 mins ago
TH
Associé(e) stationnement (temps partiel)
The Home Depot Canada
Montreal, QC
- Part-time
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours…
Added 15 mins ago
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5718 - Seasonal Sales Help
Lids
Newmarket, ON
- $17.95 USD / hour
- Temporary
Achieve revenue growth through customer service.
Added 15 mins ago
O
restaurant manager
ONroute
Port Hope, ON
- Full-time
Added 15 mins ago
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5726 - Seasonal Sales Help
Lids
Sudbury, ON · Greater Sudbury, ON
- $17.95 USD / hour
- Temporary
Achieve revenue growth through customer service.
Added 15 mins ago
O
restaurant manager
ONroute
Mallorytown, ON
- Full-time

Emeritus

Program Manager

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Experience: 3-5 years of experience in managing delivery and operations of learning journeys
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Background

Emeritus has partnered with more than 50 universities to date including MIT, Columbia, Harvard,

Cambridge, INSEAD, Wharton, UC Berkeley, INCAE, IIT, IIM, NUS and HKUST, launching more than 200 courses and serving students from more than 80 countries. Many courses are offered and facilitated in multiple languages, including English, Spanish, Portuguese, and Mandarin. Emeritus’ global team includes 1200+ employees located in Boston, Dubai, Mexico City, Mumbai, Shanghai and Singapore.

About the role:

We are looking for an experienced Program Manager to support the operations and delivery of our

blended, online and custom curated programs for our Enterprise clients across US Region. The role

requires someone with a strong background in delivery of learning journeys, have comfort levels in

interacting with faculty, clients, and management of technology platforms.

Responsibilities:

End-to-end management of the program from planning to delivery
Serve as primary day-to-day point of contact for client interactions and work with them on interdependencies to ensure program is launched as per timelines
Managing client relationship for the project - understand their expectations, create plans, deliver and regularly monitor program progress in line with client expectations
Ensure seamless program delivery and learner experience - Organizing sessions, setting up zoom sessions or classroom sessions, managing setup, organizing pre-reads, setting up program communications and program graduations
Design, build, and maintain custom course content pages within Canvas LMS to deliver an engaging and intuitive learner experience.
Configure and manage course page layouts, navigation structures, modules, and learning pathways within Canvas LMS.
Identify process gaps and help plug them by simplification of the process
Ensuring goals are met in areas, including customer satisfaction, turnaround time, quality and learner satisfaction
Manage internal and external stakeholders across different geographies to deliver on the program
Producing accurate and timely reporting of program status & conducting after-action reviews

Requirements:

3-5 years of experience in managing delivery and operations of learning journeys
Experienced in providing clients support from program initiation to program completion
Experience in running online programs on a Learning Management System (LMS) such as Canvas etc.
Knowledge of learning design principles & methodologies
Video conference & MS office capabilities – Experienced with Zoom, Teams, WebEx, Word, Excel, PowerPoint
Work on multiple projects and prioritize meeting deadlines
Ability to communicate fluently, both verbally and written

Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws

Apply About employer

More about this job

Responsibilities

Manage learning programs end to end, from planning through delivery, serving as the primary client contact and coordinating internal and external stakeholders. Ensure a high-quality learner experience by organizing sessions and communications, maintaining course content and pathways in Canvas LMS, monitoring program progress, and reporting results.

Requirements

Requires 3–5 years of experience managing learning program delivery and operations, including client support from program initiation through completion and experience running online programs on an LMS such as Canvas. Candidates should understand learning design principles, be proficient with video conferencing and Microsoft Office tools, and be able to manage multiple projects, meet deadlines, and communicate fluently.

Skills

Program Management
Learning Program Delivery
Stakeholder Management
Learning Management Systems
Canvas LMS
Learning Design
Online Program Management
Program Planning
Learner Experience
Process Improvement
Reporting
Zoom
Microsoft Teams
WebEx
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Program Management
Learning Journeys
Program Delivery
Program Operations
Enterprise Clients
Stakeholder Management
Learning Management System
Canvas LMS
Learning Design
Online Learning
Blended Learning
Custom Programs
Course Content
Learning Pathways
Learner Experience
Zoom
Microsoft Teams
WebEx
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Process Improvement
Program Reporting
After-Action Reviews
Customer Satisfaction

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