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Wireless Sales Associate - Pt Hawkesbury (NS)
OSL Retail Services Inc
Port Hawkesbury, NS
- Other
We’re looking for enthusiastic, friendly, and customer-focused Wireless Sales Associates to join our team. You'll help customers find the right wireless solutions by selling phones, plans,…
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Retail Keyholder, Maje, Toronto Eaton Centre
SMCP NORTH AMERICA (US, CANADA)
Toronto, ON
…the smooth operation of the store and deliver an exceptional customer experience every day. You’ll use your passion for fashion and your customer service skills to create memorable moments…
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Home Support Worker (HSW)
CarePartners
Kawartha Lakes, ON · Kirkfield, ON · Coboconk, ON
- Part-time
A caring nature and willingness to help others through excellent customer service
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YO
Lifeguard & Swim Instructor
YMCA of Southern Interior BC
Kelowna, BC
- Part-time
Strong communication, relationship-building, and customer service skills.
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Product Support Coordinator
Toromont Cat
Thunder Bay, ON
- Full-time
…for all work orders from opening to execution providing high customer service and effectively assisting with goals and objectives to support the Service…
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Product Support Coordinator
Toromont Material Handling/ Manutention Toromont
Vaughan, ON
- Full-time
…for all work orders from opening to execution providing high customer service and effectively assisting with goals and objectives to support the Service…
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Bilingual Communications Coordinator (*1 Year Contract*)
CAPREIT
Toronto, ON
- Other
Reporting to the Senior Manager, Strategic Resident Experience and Communications, the Bilingual Communications Coordinator will support a broad portfolio of strategic and operational…
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CC
Retail Shift Leader
Canna Cabana
Ottawa, ON · Nepean, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
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CS
Prep Cook Full Time Temp
Cogir Senior Living
Winnipeg, MB · Kildonan House
- Full-time
Reporting to the General Manager, the Assistant Cook is responsible for assisting the Head Chef in the preparation and delivery of all foods for residents, guests and employees.
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AF
Branch Manager - Office 1705
Attain Finance
North Vancouver, BC
- Full-time
Develop Your Team: You're not just a manager - you're a coach, mentor, and career developer. Lead by example, inspire growth, and foster a culture where customer service excellence and…
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Workplace Experience Coordinator
CBRE HV
Vancouver, BC
- Full-time
Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service driven manner.
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Gestionnaire de Projets Municipal / Project Manager Municipal
Veolia Environnement SA
Montreal, QC
- Full-time
…assure la réalisation de projets, de la conception à la mise en…
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Senior Product Manager (12 month contract)
HighlightTA
Remote, Canada
- $110,800 to $138,500 CAD / year
- Full-time
- Remote
The Senior Product Manager (12-month contract) role is responsible for developing and executing product strategies and roadmaps aligned with business goals and market trends. The role…
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Assistant Store Manager - Smart Centres Owen Sound
Reitmans (Canada) Ltée/Ltd
Owen Sound, ON
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
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O&
Assistant Manager, Fine Dining - Auberge du Pommier
Oliver & Bonacini
Toronto, ON
- Full-time
…cuisine, elegant ambiance, and consistently warm, attentive service. Renowned for combining culinary excellence with timeless hospitality, the restaurant provides a sophisticated dining…
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RK
Office Services Clerk (1 year contract)
Rakuten Kobo Inc.
Toronto, ON · Kobo-ON-John Street
- $48,400 to $67,583.5 CAD / year
- Full-time
Reporting to the Facilities Manager, the Office Services Clerk will be the first point of contact at Kobo’s Toronto Headquarters. They will provide day-to-day administrative and operational…
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OT
Food Service Supervisor
One Therapy Network
AB · Edmonton, AB
- Full-time
As a Food Service Supervisor/Shift Manager, you will be responsible for overseeing daily restaurant operations during assigned shifts. You will lead front‑line staff, support operational…
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FN
Mortgage Underwriter, Excalibur
First National Financial LP
Vancouver, BC
- Full-time
Manager, Residential Underwriting (Excalibur)
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Team Leader - 24 Afternoons
Wolf Steel Ltd
Barrie, ON
- Full-time
Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a…
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TU
Trades 2 - Steamfitter
The University of British Columbia
Vancouver, BC
- Full-time
Steamfitters report to the People & Process Manager, Mechanical Trades. Steamfitters work both independently as well as with other Steamfitters and associated tradespeople, both at the…
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KW
Administrative Specialist
Kintetsu World Express
Mississauga, ON
- Full-time
At KWE, we are one of Canada’s fastest growing 3PL service providers. With a global network and a commitment to excellence, we deliver world-class logistics solutions to our customers. Our…
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ND
Deskside Technician - FTR - Victoria
NTT DATA North America
Victoria, BC
- Full-time
Alerts Manager to current or potential problems with systems, applications, or customer service requirements.
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AS
Technical Manager – EAF Steelmaking
Algoma Steel Inc.
Sault Ste. Marie, ON
- Full-time
Reporting to the General Manager, Steelmaking, the Technical Manager leads the technical function for Algoma’s electric arc furnace (EAF) steelmaking and refining operations. The Technical…
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Operations Manager
Hotel Equities Group, LLC
Bracebridge, ON
- Full-time
…guests and associates, we'd love to meet you. As Operations Manager, you'll play an important role in supporting hotel operations, delivering exceptional service, and helping our team…
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Software Engineer II
TD
Toronto, ON · Montreal, QC
- Full-time
Perform Systems Administration of applications / environments supported by the LOB, monitor application / service performance, perform configuration, backup, authentication & tuning

Emeritus

Program Manager

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 4, 2026
Experience: 3-5 years of experience in managing delivery and operations of learning journeys
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Background

Emeritus has partnered with more than 50 universities to date including MIT, Columbia, Harvard,

Cambridge, INSEAD, Wharton, UC Berkeley, INCAE, IIT, IIM, NUS and HKUST, launching more than 200 courses and serving students from more than 80 countries. Many courses are offered and facilitated in multiple languages, including English, Spanish, Portuguese, and Mandarin. Emeritus’ global team includes 1200+ employees located in Boston, Dubai, Mexico City, Mumbai, Shanghai and Singapore.

About the role:

We are looking for an experienced Program Manager to support the operations and delivery of our

blended, online and custom curated programs for our Enterprise clients across US Region. The role

requires someone with a strong background in delivery of learning journeys, have comfort levels in

interacting with faculty, clients, and management of technology platforms.

Responsibilities:

End-to-end management of the program from planning to delivery
Serve as primary day-to-day point of contact for client interactions and work with them on interdependencies to ensure program is launched as per timelines
Managing client relationship for the project - understand their expectations, create plans, deliver and regularly monitor program progress in line with client expectations
Ensure seamless program delivery and learner experience - Organizing sessions, setting up zoom sessions or classroom sessions, managing setup, organizing pre-reads, setting up program communications and program graduations
Design, build, and maintain custom course content pages within Canvas LMS to deliver an engaging and intuitive learner experience.
Configure and manage course page layouts, navigation structures, modules, and learning pathways within Canvas LMS.
Identify process gaps and help plug them by simplification of the process
Ensuring goals are met in areas, including customer satisfaction, turnaround time, quality and learner satisfaction
Manage internal and external stakeholders across different geographies to deliver on the program
Producing accurate and timely reporting of program status & conducting after-action reviews

Requirements:

3-5 years of experience in managing delivery and operations of learning journeys
Experienced in providing clients support from program initiation to program completion
Experience in running online programs on a Learning Management System (LMS) such as Canvas etc.
Knowledge of learning design principles & methodologies
Video conference & MS office capabilities – Experienced with Zoom, Teams, WebEx, Word, Excel, PowerPoint
Work on multiple projects and prioritize meeting deadlines
Ability to communicate fluently, both verbally and written

Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws

Apply About employer

More about this job

Responsibilities

Manage learning programs end to end, from planning through delivery, serving as the primary client contact and coordinating internal and external stakeholders. Ensure a high-quality learner experience by organizing sessions and communications, maintaining course content and pathways in Canvas LMS, monitoring program progress, and reporting results.

Requirements

Requires 3–5 years of experience managing learning program delivery and operations, including client support from program initiation through completion and experience running online programs on an LMS such as Canvas. Candidates should understand learning design principles, be proficient with video conferencing and Microsoft Office tools, and be able to manage multiple projects, meet deadlines, and communicate fluently.

Skills

Program Management
Learning Program Delivery
Stakeholder Management
Learning Management Systems
Canvas LMS
Learning Design
Online Program Management
Program Planning
Learner Experience
Process Improvement
Reporting
Zoom
Microsoft Teams
WebEx
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Program Management
Learning Journeys
Program Delivery
Program Operations
Enterprise Clients
Stakeholder Management
Learning Management System
Canvas LMS
Learning Design
Online Learning
Blended Learning
Custom Programs
Course Content
Learning Pathways
Learner Experience
Zoom
Microsoft Teams
WebEx
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Process Improvement
Program Reporting
After-Action Reviews
Customer Satisfaction

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