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Added 13 mins ago
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Clinical Nurse Mentor
Sanya’k̓ula
Port Coquitlam, BC
- Full-time
…provides clinical instruction and supports staff training and development. Takes on a leadership role in performing functions such as mentoring staff to support skills development, and…
Added 13 mins ago
PH
Data Lead, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
Reporting to the Manager, Integrations Architecture, the Data Lead is responsible for facilitating the end-to-end data migration process for Workday implementations for the BC Health…
Added 13 mins ago
IS
Senior Clinical Research Associate
ICON Strategic Solutions
Canada
- Full-time
As the world’s largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the…
Added 13 mins ago
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Technical Program Manager-II, GO-AI
Amazon
Vancouver, BC
- Full-time
…state-of-the-art foundation model solutions. GO-AI's Technology & Development team is a cross-functional organization of Software Development Engineers, Technical Program Managers, Program…
Added 13 mins ago
OT
Health and Safety Advisor (Rotating Shifts)
Ontario Transit Group - Ontario Line - Southern Civil, Stations & Tunnel
Toronto, ON
- Full-time
…regulations, conduct site inspections, deliver safety training, and lead incident reporting and investigations. You’ll maintain accurate safety documentation, promote awareness through…
Added 13 mins ago
HR
Solution Engineering Manager
Hitachi Rail
Toronto, ON
- Full-time
…requires a solid combined technical and managerial foundation to lead the engineering effort on the Bid/Project to ensure the solutions endorsed by the PDA (Project Design Authority)…
Added 13 mins ago
IC
Frontend Developer
IT Connex
Toronto, ON
- Contract
We are seeking an experienced Senior Software Engineer with strong expertise in React, JavaScript, and modern web application development to join a team responsible for building and…
Added 13 mins ago
GC
Senior Hydrogeologist
GEI Consultants, Inc.
Markham, ON
- Full-time
…professional who brings both technical leadership and strong business development…
Added 14 mins ago
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Automation Controls Associate Manager
Accenture
Calgary, AB · Vancouver, BC · Mississauga, ON · Ottawa, ON · Toronto, ON
- Full-time
· 10+ years of experience in automation system design, software integration, development, commissioning, validation, and start-up
Added 28 mins ago
Systems Administrator 3
British Columbia Lottery Corporation
BC · Hybrid - Kamloops or Vancouver, BC
Takes a lead role in addressing complex incidents, leveraging enterprise monitoring and observability platforms to support troubleshooting, root cause analysis, and service restoration.
Added 28 mins ago
Sr. Manager, Legal Operations
Tenstorrent
Toronto, ON
…computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a…
Added 28 mins ago
VC
Radiological Technologist
Vancouver Coastal Health
North Vancouver, BC
- $40.19 to $50.2 CAD / hour
- Part-time
…taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in…
Added 28 mins ago
directeur.trice de la conception de l’engagement des joueurs / Engagement Design Director
Electronic Arts
Vancouver, BC · Montreal, QC
You will lead the vision and creation of meta experience for players - from fun and challenging progression systems that inspire players, to elegant economy designs that bring fun in…
Added 28 mins ago
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Associate Customer Success Manager - French
ServiceNow
Montreal, QC
- Full-time
You will also contribute to the practice: patterns from your accounts feed playbook development, your structured feedback improves the agent stack, and you mentor IC1 CSMs informally on…
Added 43 mins ago
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Growth Operations Manager
nesto
Montreal, QC
- Full-time
…required to wield influence to win challenging business cases and lead the change management for the changes you are implementing. Underpinned by a strong sense of ownership, your willpower…
Added 43 mins ago
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Team Leader - Assistance Services (6-month temporary assignment)- EN
Global Excel Management Inc.
Montreal, QC
- Temporary
Lead and develop a team of Customer Service Representatives by providing coaching, training, performance feedback, and career development opportunities, while fostering open and ongoing…
Added 43 mins ago
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Team Leader - Assistance Services (6-month temporary assignment)- EN
Global Excel Management Inc.
Sherbrooke, QC
- Temporary
Lead and develop a team of Customer Service Representatives by providing coaching, training, performance feedback, and career development opportunities, while fostering open and ongoing…
Added 43 mins ago
AT
Software Developer
Aarorn Technologies
Guelph, ON
- $80,000 to $90,000 CAD / year
- Full-time
Develop Website architecture and determine hardware and software requirements
Added 43 mins ago
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Method Technician - Finishing
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Mirabel, QC
- Full-time
Ensure Development And Improvement With a Multi-domain Dimension
Added 43 mins ago
PE
Senior Civil Engineer
PRI Engineering
Mississauga, ON
- Full-time
…Scotia. We are seeking an experienced Senior Civil Engineer to lead civil engineering project delivery for our Ontario practice, based out of our Mississauga or Toronto…
Added 43 mins ago
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Oliver Wyman - Senior Lead AI Engineer
Oliver Wyman
Toronto, ON
- Full-time
…unique and unprecedented products across industries. As a Senior Lead AI Engineer, you are primarily responsible for managing technical projects and helping teams design and build AI/ML…
Added 43 mins ago
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Java Spring Boot Microservices Developer
Infosys
Mississauga, ON
- Full-time
…apply technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an…
Added 43 mins ago
AC
Scrum Master
Aviva Canada
Markham, ON
- Internship
…schedule, budget, quality, and governance expectations. You lead through influence, build trusted relationships, and combine a coaching mindset with disciplined delivery…
Added 1 hour ago
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Senior IT Auditor
Aviso
Toronto, ON
- $83,000 to $100,000 CAD / year
- Full-time
This is a new position, and the Senior IT Internal Auditor will contribute to the continuing development of Aviso's Internal Audit Practices and the Quality Assurance Improvement Program.
Added 1 hour ago
TU
Programmer Analyst II
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
…be directed and reviewed by a Delivery Manager or Technical…

Empathia AI

Physician Engagement Specialist

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

About Empathia AI

Empathia AI is an AI-driven healthcare startup transforming how physicians can optimize their clinic workflow. Founded by Caltech and Stanford alumni, our interdisciplinary team brings together expertise in healthcare, artificial intelligence, technology, and entrepreneurship.

Our mission is to leverage AI to reduce administrative burdens on clinicians, improve physician well-being, and enable more meaningful patient-doctor interactions.

Empathia AI is one of the few AI scribe solutions approved for use in British Columbia hospitals. Founded in 2023 and headquartered in Pasadena, California, with offices in Vancouver and Toronto, we are rapidly expanding our presence across North America.

We are committed to fostering a diverse, mission-driven, collaborative, and customer-first culture.

Position Overview

As a Physician Acquisition Liaison, you will play a key role in growing Empathia AI's physician and clinic network by actively engaging healthcare professionals and driving adoption of our AI medical assistant.

This is a hands-on, field-based role focused on building relationships with physicians and clinics, introducing them to Empathia AI, and guiding them through the entire onboarding and implementation process.

You will take ownership of the customer journey, from initial outreach and product demonstrations to successful implementation and active product usage. You will also work closely with our Customer Success and Product teams to share physician feedback, address implementation challenges, and improve the customer experience.

Your primary objective is to acquire new physicians and ensure they successfully integrate Empathia into their daily clinical workflows.

Key ResponsibilitiesPhysician Acquisition & Engagement

Proactively identify, contact, and engage physicians, clinics, and healthcare organizations to drive adoption of Empathia AI.
Conduct outbound calls, personalized emails, clinic visits, and product demonstrations to generate interest and acquire new users.
Build and maintain strong relationships with physicians, clinic administrators, and healthcare decision-makers.
Identify opportunities for growth within assigned territories and healthcare networks.
Represent Empathia AI at local workshops, medical conferences, and industry events.

Onboarding & Implementation

Lead physicians and clinics through the entire onboarding and implementation process, from initial engagement to active product usage.
Provide hands-on product demonstrations, account setup assistance, and training.
Help physicians integrate Empathia into their existing clinical workflows.
Proactively follow up with physicians to ensure successful implementation, address challenges, and encourage consistent product usage.
Coordinate with the Customer Success team to provide ongoing support and ensure a smooth transition following implementation.

Physician Adoption & Customer Feedback

Drive the conversion of prospective physicians into active users of Empathia AI.
Monitor onboarding progress and physician engagement to identify opportunities to improve adoption.
Identify barriers to implementation and work collaboratively with internal teams to resolve them.
Gather and communicate feedback from physicians and clinics to the Customer Success and Product teams.
Recommend improvements to outreach, onboarding, and implementation processes based on customer experiences.

Performance & Reporting

Maintain an active pipeline of prospective physicians and clinics.
Track and report on outreach activities, product demonstrations, onboarding progress, and new active users.
Meet established targets for physician acquisition and product adoption.
Maintain accurate records of customer interactions and implementation progress in CRM systems.

Qualifications

We welcome applications from recent graduates and early-career professionals. Previous work experience is preferred but not required. We value initiative, communication skills, curiosity, and a willingness to learn.

A post-secondary degree or diploma in business, healthcare, life sciences, communications, or a related field is preferred.
1–2 years of experience in sales, customer service, business development, healthcare, or a customer-facing role is an asset, but not required.
Interest in healthcare, artificial intelligence, medical technology, or digital health.
Strong interpersonal and communication skills, with confidence approaching and engaging new people.
Comfortable presenting information, demonstrating technology, and helping others learn new software.
Self-motivated, organized, and proactive, with the ability to work independently and follow through on tasks.
Strong problem-solving skills and a willingness to learn about physician workflows and healthcare technology.
Familiarity with digital collaboration tools (Slack, Google Workspace, Notion) or CRM systems is an asset.
Strong English communication skills; proficiency in a second language is an asset.
Willingness to travel locally to visit clinics and occasionally attend conferences and trade shows across North America.

Location

This position is based in the Greater Vancouver Area with regular in-person visits to physicians and clinics.

Benefits

Competitive salary.
Equity participation through stock option grants.
Comprehensive healthcare benefits.
Contributions to a Registered Retirement Savings Plan (RRSP) or equivalent retirement plan.
Generous and flexible vacation policy.
Opportunities for career development within a rapidly growing AI healthcare startup.

What Success Looks Like

Success in this role means consistently acquiring new physicians and clinics, guiding them through onboarding and implementation, and ensuring they become active users of Empathia AI.

We are looking for someone who enjoys being out in the field, meeting physicians, demonstrating innovative technology, and taking ownership of the entire process from initial introduction to successful adoption.

Apply About employer

More about this job

Responsibilities

Acquire physicians and clinics through outreach, relationship-building, product demonstrations, and field engagement. Lead onboarding and implementation, support adoption, track performance in CRM systems, and share customer feedback with internal teams.

Requirements

A post-secondary degree or diploma in business, healthcare, life sciences, communications, or a related field is preferred; 1–2 years of relevant experience is an asset but not required. Candidates should have strong communication and interpersonal skills, confidence presenting technology, initiative, organization, problem-solving ability, interest in healthcare or AI, and willingness to travel locally and occasionally across North America.

Skills

Physician Acquisition
Sales
Business Development
Outbound Outreach
Product Demonstrations
Onboarding
Implementation
Customer Training
Healthcare Workflow Integration
Customer Success
Customer Feedback
Pipeline Management
CRM Recordkeeping
Communication
Problem-Solving

Benefits

Competitive Salary
Stock Options
Comprehensive Healthcare Benefits
Retirement Plan Contributions
Flexible Vacation
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Empathia AI
Artificial Intelligence
Healthcare
Digital Health
Medical Technology
AI Medical Assistant
AI Scribe
Physician Acquisition
Clinic Network
Physician Engagement
Outbound Calls
Personalized Emails
Product Demonstrations
Onboarding
Implementation
Clinical Workflows
Customer Success
Product Feedback
Customer Adoption
Pipeline Management
CRM Systems
Slack
Google Workspace
Notion
Healthcare Organizations
Medical Conferences
Trade Shows

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