Jobs in Canada

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Added 1 hour ago
EC
Développeur(euse) logiciel sénior C# / Senior C# Software Developer
Eaton Corporation
Brossard, QC
- Full-time
There is no better time to join Eaton than in this exciting era of power management. We’re reimagining innovation by adapting digital technologies - connected devices, data models and…
Added 1 hour ago
SM
RQ00838 – Solution Architect – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Hours: 7.25 hours per day, 5 days per week
Added 1 hour ago
SM
RQ11865 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 1 hour ago
SM
RQ11688 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Work Arrangement: Onsite – 5 Days per Week
Added 1 hour ago
SM
RQ11883 – Systems Analyst – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 1 hour ago
SM
RQ11882 – Systems Analyst – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 1 hour ago
Staff Engineer, Thermal Design
Tenstorrent
Toronto, ON
…engineers, manage thermal component integration and lifecycle data in PLM, and produce clear architecture specifications, test reports, and design…
Added 2 hours ago
KC
Director, Retail Search & SEM
Kim Cosic Consulting Inc.
Toronto, ON
- Full-time
Contribute to client guidance, pitches, onboarding, platform education, test-and-learn initiatives, and capability development. Maintain strong client and platform-partner relationships.
Added 2 hours ago
E
Test manager
Ericsson
Ottawa, ON
- Full-time
Grow your career with us! If you are interested in test, strategies, and a challenging technical leadership career, you've come to the right place. Product Engineering Group RAN…
Added 2 hours ago
Q
Sr Staff Engineer - Verification, CI/CD Infrastructure & Embedded Hardware (AISW)
Qualcomm
Markham, ON
- Full-time
…automated pipelines, integrate embedded hardware (DSP, NPU) test execution, drive target‑based regression infrastructure, and ensure efficient, reliable, and high‑signal validation at…
Added 2 hours ago
UO
Senior Software Developer
University of Victoria
Victoria, BC
- Full-time
…software components for acquiring, publishing and processing data using ONC’s data management and archiving system – Oceans 3.0. The Senior Developer will be involved in the development of…
Added 2 hours ago
SI
Python Developer
Spait Infotech
Canada
- Full-time
Develop, test, and maintain applications using Python.
Added 2 hours ago
H
Growth Marketing Manager
Haystack
Canada
- Full-time
Analyze quantitative and qualitative data to decide which experiments to scale, pivot, or stop, and present recommendations to leadership
Added 3 hours ago
IH
Nursing Unit Assistant
Interior Health Authority
Kamloops, BC
- Full-time
Typing Test – Minimum 40 wpm, completed within the last 48 months from a recognized institution. Click here for testing details.
Added 3 hours ago
LH
Tenant Support Worker
Lookout Housing and Health
Vancouver, BC
- Internship
Complete required paperwork and maintain statistical and evaluative data
Added 3 hours ago
LH
Program Resource Worker
Lookout Housing and Health
North Vancouver, BC
- Internship
Must have current Occupational First Aid Level 1 Certificate
Added 3 hours ago
LH
Program Resource Worker
Lookout Housing and Health
North Vancouver, BC
- Internship
Must have current Occupational First Aid Level 1 Certificate
Added 3 hours ago
LH
Program Resource Worker
Lookout Housing and Health
North Vancouver, BC
- Internship
Must have current Occupational First Aid Level 1 Certificate
Added 3 hours ago
LH
Tenant Support Worker
Lookout Housing and Health
Vancouver, BC
- Full-time
Complete required paperwork and maintain statistical and evaluative data
Added 3 hours ago
LH
Tenant Support Worker
Lookout Housing and Health
New Westminster, BC
- Full-time
Complete required paperwork and maintain statistical and evaluative data
Added 3 hours ago
IH
Medical Office Assistant
Interior Health Authority
Vernon, BC
- Part-time
Typing Test – Minimum 40 wpm, completed within the last 24 months from a recognized institution. Click here for testing details.
Added 3 hours ago
IH
Medical Office Assistant
Interior Health Authority
Vernon, BC
- Full-time
Typing Test – Minimum 40 wpm, completed within the last 24 months from a recognized institution. Click here for testing details.
Added 3 hours ago
IH
Medical Office Assistant
Interior Health Authority
Vernon, BC
- Part-time
Typing Test – Minimum 40 wpm, completed within the last 24 months from a recognized institution. Click here for testing details.
Added 3 hours ago
IH
Nursing Unit Assistant
Interior Health Authority
Kelowna, BC
- Full-time
Typing Test – Minimum 40 wpm, completed within the last 48 months from a recognized institution. Click here for testing details.
Added 3 hours ago
IH
Medical Office Assistant
Interior Health Authority
Vernon, BC
- Full-time
Data entry and word processing, graphic and database applications,

Empire Life

Contracting Specialist (TruStone Financial)

London, ON, Canada

Compensation: Base Salary Range: $50,539 - $69,500. · Full-time

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Applications open in a new tab.

Job details

Pay: Compensation: Base Salary Range: $50,539 - $69,500.
Job type: Full-time
Experience: Customer support experience (2 years minimum)
Posting language: English
Posted: Oct 5, 2026

Original job description

TruStone Contracting Specialist

Location: In Office - London, Mississauga or Burnaby, BC

Empire life is looking to hire a Contracting Specialist to join our team! We are actively seeking candidates to fill a current, open position.

Compensation: Base Salary Range: $50,539 - $69,500. The posted range reflects the base salary for this position only.

Reporting to the Contracting Manager, the Contracting Specialist provides optimal support to advisors with all their day-to-day contracting needs. This role works to build and maintain quality support for our advisors.

About us

TruStone Financial Inc. (TSF), is redefining an industry by providing independent financial advisors exceptional service and developing meaningful relationships.

We are an MGA (Managing General Agent), an intermediary contracted by insurers to operate on their behalf to facilitate sales and support of life and health insurance and investment products by independent, contracted and licensed insurance advisors. With an emphasis on training, marketing, and technology, TSF is continually innovating to provide the highest level of service possible for our advisors.

TSF is proud to cultivate and sustain long lasting relationships with our advisors, employees, and suppliers.

Why pursue this opportunity

Impactful work - get the opportunity to work on meaningful projects that have a positive impact on our customers, our company, and society as a whole.
The opportunity - collaborate with cross-functional teams and work on a variety of projects that will keep you engaged and continuously learning.
Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers.

What you’ll be working on

Providing support to clients with the Apexa onboarding and the contracting process.
Setting up license sponsorship, carrier support, etc.
Facilitating and processing client changes, contracts, and transfers within Apexa (eg. override change, bank change, address change, license and E & O updates)
Support the administration and set up of commissions for existing and incoming advisors, verifying values are correct and setting up Advisor commissions data
Perform other related activities and participate in ad hoc projects, as necessary or as assigned
Provides prompt and courteous resolution of enquiries from Advisors and customers through verbal and/or written communication and may be required to make outbound calls to external clients and distribution partners
Applies critical thinking to screen contracts and related documents to meet established service levels, and ensures compliance, contractual and regulatory standards are met
Enters and maintains data into multiple administration systems; review and analyze data to ensure accuracy and resolve discrepancies; ensure database is updated and validated with correct information and produce data reports
Provides support to multiple teams to provide business requirements and test scenarios for projects, product launches and system maintenance releases; validate that changes have made a positive enhancement to the user experience
Supports and provides technical training to the team and investigates and analyzes complex cases and acts as first level escalation
Participate in industry changes including new partnerships and mergers and acquisitions
Responsible for key distribution partner contracts and contracting changes.

What we’re looking for you to have

Knowledge of insurance industry (2+ years)
Customer support experience (2 years minimum)
Completion of post-secondary education or equivalent experience
Knowledge of word processing, spreadsheet, e-mail and database computer software- with system expertise in Apexa, WealthServ
Ability to work independently, prioritize and balance multiple tasks, projects or emails.
Strong attention to detail/accuracy
Strong oral and written communication skills with good and sound decision making skills
Well developed analytical and problem solving skills
Ability to accurately analyze and review data
Excellent organization, problem solving and mathematical comprehension skills
Excellent customer service skills, patience and empathy
If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.
Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.

Beyond the salary

For regular full-time positions, TruStone offers a comprehensive total rewards package that includes:

Company pension
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
Paid time off

Get to know us

TruStone is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process.

We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

TruStone welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact recruitment@empire.ca .

Apply on LinkedIn About employer

More about this job

Responsibilities

Support advisors with onboarding, licensing, contracting, transfers, account changes, and commission setup, while responding to advisor and customer inquiries. Maintain accurate records across administration systems, review contracts for compliance, support system and product changes, and assist with escalations and distribution partner contracts.

Requirements

Requires at least two years of insurance industry knowledge and two years of customer support experience, along with post-secondary education or equivalent experience. Candidates should be proficient with office software and ideally Apexa and WealthServ, with strong communication, analytical, organizational, accuracy, and customer service skills.

Skills

Insurance Industry Knowledge
Customer Support
Apexa
WealthServ
Contract Administration
Data Entry and Validation
Attention to Detail
Written and Verbal Communication
Decision-Making
Analytical Thinking
Problem-Solving
Organization
Mathematical Comprehension
Customer Service
Prioritization
Technical Training

Benefits

Company Pension
Dental Care
Disability Insurance
Employee Assistance Program
Extended Health Care
Life Insurance
Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Managing General Agent
Financial Advisors
Life Insurance
Health Insurance
Investment Products
Apexa
WealthServ
Advisor Onboarding
Contracting
License Sponsorship
Carrier Support
Contract Transfers
Commission Administration
Contract Review
Regulatory Compliance
Contractual Standards
Data Administration
Database Validation
Data Reporting
System Maintenance
Product Launches
Business Requirements
Test Scenarios
Technical Training
Escalation Management
Distribution Partners
Mergers and Acquisitions
Customer Support
Microsoft Office Software

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Work requirements

Jobs in Canada