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Added 6 mins ago
AG
Surveyor, Earthworks
Artemis Gold - Blackwater Project
BC
- Temporary
Reporting to the Project Engineer and Project Coordinator, the Surveyor, Earthworks conducts activities related to Capital Projects - Earthworks department survey functions, providing…
Added 20 mins ago
W
Technical Coordinator
Webuild
Toronto, ON
- Full-time
Webuild is seeking a Technical Coordinator who will be responsible for coordinating all engineering activities required to support bid preparation and project development within the…
Added 20 mins ago
AI
Sr. Project Coordinator
Avant Imaging & Information Management, Inc.
Toronto, ON · Scarborough, ON
- Full-time
We’re looking for a Senior Project Coordinator to own project governance, coordination and reporting for a full-scale ERP implementation, and to bring technical delivery discipline to our…
Added 20 mins ago
DU
Simulation Lab Assistant
Dalhousie University
Halifax, NS
- Full-time
…a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly…
Added 20 mins ago
Project Coordinator, Project Delivery - Various External Projects
Infrastructure Ontario
Toronto, ON
IO’s Project Delivery Enterprise Team delivers some of the province’s largest and most important public infrastructure projects, including new hospitals, highways, transit systems, and…
Added 20 mins ago
Facilities Coordinator
Give and Go Prepared Foods
Toronto, ON
…that will provide you with opportunities for career growth and development, while working with an energetic team with deeply ingrained values of respect, direct and open communication,…
Added 20 mins ago
Engineering Technologist, Capital Projects (temporary for up to 4 years)
Workforce Development
Lakeshore, ON
Position: Engineering Technologist – Development (temporary for up to four years)
Added 50 mins ago
IC
Consultant – Museum, Events and Outreach Programme Coordinator
International Civil Aviation Organization
Montreal, QC
- Full-time
…and Product Management (RPM) Section is part of the Capacity Development and Implementation (CDI) Bureau, focusing on revenue-generating activities, including events, training,…
Added 1 hour ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
The Growth Coordinator is responsible for the coordination and implementation of key strategies, actions, and operations to improve growth outcomes for the City of Saint John. Housed within…
Added 1 hour ago
SJ
Patient Care Coordinator Operating Room
St. Joseph's Health Centre, Toronto
Toronto, ON
- Full-time
Promotes the development and maintenance of patient/family focused care, taking direct responsibility for the effective coordination of their care processes. Communicates outcomes with…
Added 1 hour ago
R|
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…in-depth analysis of documents in English related to a research…
Added 1 hour ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Assisting in the development of study protocols, consent forms, questionnaires, and other study documents,
Added 1 hour ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…in-depth analysis of documents in English related to a research…
Added 1 hour ago
Project Coordinator
JDS Energy & Mining
Vancouver, BC
JDS Energy & Mining is seeking a motivated and detail-oriented Project Coordinator to support the planning, execution, and delivery of mining and infrastructure projects at an active mine…
Added 1 hour ago
FH
Registered Nurse, Transition Line - ICU - Burnaby Hospital
Fraser Health Authority
Burnaby, BC
- $41.42 to $59.52 CAD / hour
- Full-time
The Burnaby Hospital redevelopment project is a multi-phase project that will transform the hospital into a modernized medical and surgical health care campus. Phase one is slated to open…
Added 1 hour ago
U
Consultant – Museum, Events and Outreach Programme Coordinator
UNDP
Montreal, QC
- Full-time
…and Product Management (RPM) Section is part of the Capacity Development and Implementation (CDI) Bureau, focusing on revenue-generating activities, including events, training,…
Added 1 hour ago
A
Geotechnical Technical Coordinator
Acciona
ON · CAN - Eglinton Crosstown West
- Full-time
The Geotechnical Technical Coordinator will support the technical delivery and coordination of geotechnical activities across the ECWE SRS project.
Added 1 hour ago
B
Marketing Coordinator - BMO Rewards Team (Co-op/Internship) Winter 2027
BMO
Toronto, ON · BMOPLACE
- Full-time
…special projects, events and conferences. Supports the planning, development, production and delivery of marketing solutions. Works collaboratively with key stakeholders to ensure timelines…
Added 1 hour ago
W
Senior Quality Coordinator
Wood
Saskatoon, SK
- Full-time
Reporting to the Project Quality Manager, you will be responsible for coordinating, witnessing, or conducting quality control and quality assurance activities during site execution. This…
Added 1 hour ago
Project Coordinator, Co-op
Aecon
Toronto, ON
Are intentional when it comes to investing in your development. We help you build your career and advance your skills through our Aecon University, tuition reimbursement, and Leadership…
Added 2 hours ago
S
Junior Project Manager - Engineering & Construction
SECURE
Calgary, AB
- Other
You will join a collaborative project delivery team that values knowledge-sharing, accountability and continuous development. You will work closely with experienced project leaders and…
Added 2 hours ago
AY
Global Operations Coordinator
Avison Young Canada
Toronto, ON
- Full-time
The Global Operations Coordinator serves as a trusted partner to the COO, providing high-level executive support, project coordination, and administrative support.
Added 2 hours ago
MI
HSE Coordinator
Multi-Phase Industrial & Infrastructure Projects Inc.
Regina, SK
- Full-time
Multi‑Phase offers competitive compensation, professional development opportunities, and a high‑performance work environment aligned with utility‑grade engineering and project delivery…
Added 2 hours ago
A
Geotechnical Technical Coordinator
ACCIONA
ON · Ontario, Canada
- Full-time
The Geotechnical Technical Coordinator will support the technical delivery and coordination of geotechnical activities across the ECWE SRS project.
Added 2 hours ago
B
Accessories Product Coordinator
BRP
Sherbrooke, QC
- Full-time
We are looking for an Accessories Product Coordinator to support the Global Accessory Product Strategy Team for Can-Am Side-by-Side Accessories. Under the responsibility of the Accessories…

Empire Roofing

Service Coordinator - Commercial Roofing

Windsor, ON, N9A 4H7, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3+ years of experience in service coordination, dispatch, operations coordination, project coordination, or a similar role.
Posting language: English
Posted: Oct 28, 2026

Original job description

Empire Roofing Corporation is seeking an experienced Service Coordinator to join our growing team. We specialize in commercial and industrial roofing, including TPO flat roofing systems, and are committed to delivering exceptional service while maintaining a safe, professional, and supportive work environment.

Position Highlights

24/7 Emergency & On-Call Roofing Service Coordination
Commercial & Industrial Roofing
Weather-Dependent Roofing Operations
Coordinate emergency and routine service calls
Fast-paced environment with opportunities for growth

Position Summary

The Service Coordinator oversees daily service operations, schedules crews, coordinates commercial and industrial roofing service projects, manages customer communications, and ensures work is completed efficiently, safely, and to the highest standards.

This role serves as the primary link between customers, field crews, suppliers, service managers, and internal departments.

The Service Coordinator will also support 24/7 emergency and on-call roofing services, including coordinating after-hours service requests. Roofing work is often weather-dependent, so the role requires flexibility in scheduling crews and communicating changes to customers.

Key Responsibilities

Service & Project Coordination

Schedule and dispatch service crews and coordinate multiple commercial and industrial roofing projects simultaneously.
Coordinate 24/7 emergency and on-call roofing service requests.
Ensure crews have required materials, equipment, and manpower.
Monitor project progress, adjust schedules as needed, and communicate updates to customers and field teams.
Coordinate work around weather conditions and reschedule work when required.
Maintain clear communication regarding emergency calls, schedule changes, weather delays, and project progress.

Materials & Purchase Orders

Create and manage purchase orders.
Coordinate with suppliers for timely delivery of roofing materials, equipment, and supplies.
Track costs and ensure alignment with project budgets.
Ensure materials are available for scheduled and emergency service work.

Customer Service

Act as the main contact for customer inquiries, service requests, emergency calls, and project updates.
Provide professional customer support for commercial and industrial roofing service needs.
Coordinate after-hours and 24/7 emergency service requests as required.
Resolve customer concerns and provide ongoing communication regarding schedules, weather delays, emergency response, and project progress.
Conduct follow-ups to ensure customer satisfaction.

Operations & Administration

Maintain accurate project schedules, work orders, purchase orders, reports, and customer records.
Monitor service quality, identify operational issues, and ensure compliance with company safety procedures.
Coordinate daily service operations and prioritize urgent roofing service requests.
Collaborate with internal departments to maintain efficient workflows.
Maintain accurate records of emergency, after-hours, and weather-related service calls.

Team Support & Continuous Improvement

Work closely with managers, technicians, crews, suppliers, and other departments.
Support training and onboarding of team members.
Identify opportunities to improve scheduling, communication, efficiency, emergency response, and customer service processes.
Participate in ongoing professional development.

Qualifications

3+ years of experience in service coordination, dispatch, operations coordination, project coordination, or a similar role.
Experience in commercial and industrial roofing, construction, HVAC, transportation, plumbing, facilities maintenance, or other service-based industries is preferred.
Roofing industry experience, particularly with commercial flat roofing and TPO systems, is an asset.
Experience coordinating emergency or after-hours service operations is an asset.
Strong organizational, scheduling, multitasking, customer service, communication, and problem-solving skills.
Ability to work effectively in a fast-paced environment with changing priorities and weather-dependent schedules.
Ability and willingness to participate in a 24/7 on-call service rotation and coordinate emergency roofing service calls outside regular business hours.
Strong computer and administrative skills.
Valid driver's license and ability to travel to job sites as required.

What We're Looking For

A proactive, organized, dependable, and customer-focused professional who can successfully manage multiple priorities while maintaining excellent service standards. The ideal candidate is comfortable working in a commercial and industrial roofing environment, responding to urgent service needs, and managing the scheduling challenges associated with 24/7 emergency service and weather-dependent roofing operations.

Benefits

Competitive compensation
Health, dental, vision, and life insurance benefits
Career growth and advancement opportunities
Challenging and rewarding work environment

Work Environment

Primarily office-based
Occasional job site travel
Fast-paced commercial and industrial roofing service and construction environment
24/7 on-call service requirements, including evenings, weekends, and holidays as part of an on-call rotation
Roofing work and scheduling may be weather-dependent
Exposure to varying weather conditions and construction-site environments as required

Empire Roofing Corporation is an Equal Opportunity Employer and welcomes applications from all qualified candidates.

Apply About employer

More about this job

Responsibilities

Coordinate daily commercial and industrial roofing service operations, including crew scheduling, dispatch, emergency and on-call requests, materials, purchase orders, and weather-related schedule changes. Serve as the main contact for customers and field teams, maintain accurate operational records, support safety and service quality, and identify process improvements.

Requirements

Requires at least three years of experience in service coordination, dispatch, operations coordination, project coordination, or a similar role; relevant service-industry experience is preferred. Candidates should have strong organizational, scheduling, communication, customer service, and problem-solving skills, be willing to participate in a 24/7 on-call rotation, and hold a valid driver's license.

Skills

Service Coordination
Scheduling
Dispatching
Project Coordination
Customer Service
Communication
Organization
Multitasking
Problem-Solving
Purchase Order Management
Supplier Coordination
Cost Tracking
Emergency Response Coordination
Weather-Dependent Scheduling
Recordkeeping
Computer and Administrative Skills

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Commercial Roofing
Industrial Roofing
TPO Roofing Systems
Flat Roofing
Service Coordination
Crew Scheduling
Dispatch
Emergency Roofing Services
On-Call Services
Weather-Dependent Operations
Roofing Materials
Equipment Coordination
Purchase Orders
Supplier Coordination
Project Budgets
Work Orders
Customer Records
Safety Procedures
Service Quality
After-Hours Service
Construction Sites
Job-Site Travel

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