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Added 24 mins ago
SJ
Patient Care Coordinator Operating Room
St. Joseph's Health Centre, Toronto
Toronto, ON
- Full-time
Actively participates in and supports endeavors to enhance quality care
Added 24 mins ago
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Project Coordinator
Evans
Calgary, AB
- Full-time
Working under the direction of the Regional Team Lead and within the Project Management Team, the Project Coordinator will support building proposal packages, project planning, change…
Added 24 mins ago
Project Coordinator
JDS Energy & Mining
Vancouver, BC
JDS Energy & Mining is seeking a motivated and detail-oriented Project Coordinator to support the planning, execution, and delivery of mining and infrastructure projects at an active mine…
Added 24 mins ago
FH
Registered Nurse, Transition Line - ICU - Burnaby Hospital
Fraser Health Authority
Burnaby, BC
- $41.42 to $59.52 CAD / hour
- Full-time
The Burnaby Hospital redevelopment project is a multi-phase project that will transform the hospital into a modernized medical and surgical health care campus. Phase one is slated to open…
Added 24 mins ago
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Geotechnical Technical Coordinator
Acciona
ON · CAN - Eglinton Crosstown West
- Full-time
The Geotechnical Technical Coordinator will support the technical delivery and coordination of geotechnical activities across the ECWE SRS project.
Added 54 mins ago
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Senior Quality Coordinator
Wood
Saskatoon, SK
- Full-time
Reporting to the Project Quality Manager, you will be responsible for coordinating, witnessing, or conducting quality control and quality assurance activities during site execution. This…
Added 54 mins ago
Project Coordinator, Co-op
Aecon
Toronto, ON
The project is a landmark heavy civil infrastructure project in Ontario's Kawartha Lakes and Barrie regions. As a key part of the Arctic Over the Horizon Radar Program, the project includes…
Added 1 hour ago
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Junior Project Manager - Engineering & Construction
SECURE
Calgary, AB
- Other
An understanding of basic project management principles, including scope, schedule, cost, risk, quality and change management
Added 1 hour ago
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Geotechnical Technical Coordinator
ACCIONA
ON · Ontario, Canada
- Full-time
The Geotechnical Technical Coordinator will support the technical delivery and coordination of geotechnical activities across the ECWE SRS project.
Added 1 hour ago
VS
Project Coordinator - Bilingual (EN/FR)
Volanté Systems
Volante - CAN
- Full-time
Volanté is currently seeking a dynamic individual for the role of Project Coordinator to provide reliable, timely, and professional support to the Project Team. The Project Coordinator will…
Added 1 hour ago
ER
Service Coordinator - Commercial Roofing
Empire Roofing
Windsor, ON
- Full-time
Empire Roofing Corporation is seeking an experienced Service Coordinator to join our growing team. We specialize in commercial and industrial roofing, including TPO flat roofing systems,…
Added 1 hour ago
RS
Field Coordinator (Scotia Place Arena)
RWC Systems
Calgary, AB
- Full-time
Review and analyze blueprints, specification lists and other relevant project documents to extract the scope of work and gain a thorough understanding of the project.
Added 1 hour ago
PL
Project Coordinator
Philson Ltd.
Fredericton, NB
- Full-time
Philson Ltd, a leading Heavy Civil Contractor located in the Fredericton Region is seeking the right candidate to join our team as a Project Coordinator.
Added 1 hour ago
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Real Estate & Operations Lead
Prologis
Toronto, ON
- Full-time
Lead, coach, and develop the RECX Manager, RECX Coordinator, and three Maintenance Technicians; set goals, clarify accountabilities, address performance, and build an inclusive, accountable…
Added 1 hour ago
JS
Project Coordinator - Bilingual (EN/FR)
Jonas Software
Volante - CAN
- Full-time
Volanté is currently seeking a dynamic individual for the role of Project Coordinator to provide reliable, timely, and professional support to the Project Team. The Project Coordinator will…
Added 1 hour ago
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Behavioral Support Coordinator RPN Temp Full Time [IBC Bhvrl Spt RPN 1.00] AgeCare Ballycliffe
AgeCare
Ajax, ON · AgeCare Ballycliffe
- Full-time
The Behavioural Support Coordinator supports the Social Worker, Assistant Director of Care, Director of Care, Nurse Managers, residents, and their family members. The Behavioural Support…
Added 1 hour ago
S
Document Coordinator
Stantec
Calgary, AB
- Full-time
As a Document Coordinator on our Contractor Qualification Team, you will support Stantec's Health, Safety, Security, and Environment (HSSE) function by coordinating contractor qualification…
Added 1 hour ago
MD
Emergency Preparedness & Response Assistant Division Director - Health Assistant Division Director
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by…
Added 1 hour ago
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Creative Strategist
Primer
Canada
- Full-time
…hybrid role: part junior creative strategist, part creative coordinator. You'll write the briefs our designers execute against, help shape the creative direction of a client's assets, and…
Added 1 hour ago
O
Sr. Project Coordinator
ONxpress
Toronto, ON
- Full-time
…the owner and contractor, who work together with a best-for-project mindset. By streamlining decision making, the Alliance helps ensure that high-quality work is delivered, certified, and…
Added 1 hour ago
MU
Research Coordinator
McMaster University
Hamilton, ON
- Contract
Working alongside two Principal Investigators, the successful Research Coordinator will have the opportunity to support two projects: one focused on co-design of a family strengthening…
Added 1 hour ago
CE
Door Structures Integrator - Aerospace
Capgemini Engineering
Mirabel, QC
- Full-time
Act as the technical focal point and prime coordinator for design changes, ensuring effective project planning, execution, and delivery.
Added 2 hours ago
Testing & Commissioning
PACT
ON · Mississauga, Ontario
Working closely with the Testing & Commissioning Manager and project stakeholders, the Coordinator will contribute to the safe and efficient delivery of commissioning activities across a…
Added 2 hours ago
GG
C-Construction Coordinator - Piping Construction
Grizzlytrek Group
AB
- Full-time
GrizzlyTrek is seeking one Piping Construction and Turnover Coordinator to join our valued client's Owner's construction management team on a major capital energy project in Edmonton,…
Added 2 hours ago
[New to Nuclear] Senior Project Coordinator
Aecon
Pickering, ON
The Sr Project Coordinator is charged with the planning of the work for an entire series. They are accountable to assure that the series is planned and that the technical and process…

Empire Roofing

Service Coordinator - Commercial Roofing

Windsor, ON, N9A 4H7, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3+ years of experience in service coordination, dispatch, operations coordination, project coordination, or a similar role.
Posting language: English
Posted: Oct 28, 2026

Original job description

Empire Roofing Corporation is seeking an experienced Service Coordinator to join our growing team. We specialize in commercial and industrial roofing, including TPO flat roofing systems, and are committed to delivering exceptional service while maintaining a safe, professional, and supportive work environment.

Position Highlights

24/7 Emergency & On-Call Roofing Service Coordination
Commercial & Industrial Roofing
Weather-Dependent Roofing Operations
Coordinate emergency and routine service calls
Fast-paced environment with opportunities for growth

Position Summary

The Service Coordinator oversees daily service operations, schedules crews, coordinates commercial and industrial roofing service projects, manages customer communications, and ensures work is completed efficiently, safely, and to the highest standards.

This role serves as the primary link between customers, field crews, suppliers, service managers, and internal departments.

The Service Coordinator will also support 24/7 emergency and on-call roofing services, including coordinating after-hours service requests. Roofing work is often weather-dependent, so the role requires flexibility in scheduling crews and communicating changes to customers.

Key Responsibilities

Service & Project Coordination

Schedule and dispatch service crews and coordinate multiple commercial and industrial roofing projects simultaneously.
Coordinate 24/7 emergency and on-call roofing service requests.
Ensure crews have required materials, equipment, and manpower.
Monitor project progress, adjust schedules as needed, and communicate updates to customers and field teams.
Coordinate work around weather conditions and reschedule work when required.
Maintain clear communication regarding emergency calls, schedule changes, weather delays, and project progress.

Materials & Purchase Orders

Create and manage purchase orders.
Coordinate with suppliers for timely delivery of roofing materials, equipment, and supplies.
Track costs and ensure alignment with project budgets.
Ensure materials are available for scheduled and emergency service work.

Customer Service

Act as the main contact for customer inquiries, service requests, emergency calls, and project updates.
Provide professional customer support for commercial and industrial roofing service needs.
Coordinate after-hours and 24/7 emergency service requests as required.
Resolve customer concerns and provide ongoing communication regarding schedules, weather delays, emergency response, and project progress.
Conduct follow-ups to ensure customer satisfaction.

Operations & Administration

Maintain accurate project schedules, work orders, purchase orders, reports, and customer records.
Monitor service quality, identify operational issues, and ensure compliance with company safety procedures.
Coordinate daily service operations and prioritize urgent roofing service requests.
Collaborate with internal departments to maintain efficient workflows.
Maintain accurate records of emergency, after-hours, and weather-related service calls.

Team Support & Continuous Improvement

Work closely with managers, technicians, crews, suppliers, and other departments.
Support training and onboarding of team members.
Identify opportunities to improve scheduling, communication, efficiency, emergency response, and customer service processes.
Participate in ongoing professional development.

Qualifications

3+ years of experience in service coordination, dispatch, operations coordination, project coordination, or a similar role.
Experience in commercial and industrial roofing, construction, HVAC, transportation, plumbing, facilities maintenance, or other service-based industries is preferred.
Roofing industry experience, particularly with commercial flat roofing and TPO systems, is an asset.
Experience coordinating emergency or after-hours service operations is an asset.
Strong organizational, scheduling, multitasking, customer service, communication, and problem-solving skills.
Ability to work effectively in a fast-paced environment with changing priorities and weather-dependent schedules.
Ability and willingness to participate in a 24/7 on-call service rotation and coordinate emergency roofing service calls outside regular business hours.
Strong computer and administrative skills.
Valid driver's license and ability to travel to job sites as required.

What We're Looking For

A proactive, organized, dependable, and customer-focused professional who can successfully manage multiple priorities while maintaining excellent service standards. The ideal candidate is comfortable working in a commercial and industrial roofing environment, responding to urgent service needs, and managing the scheduling challenges associated with 24/7 emergency service and weather-dependent roofing operations.

Benefits

Competitive compensation
Health, dental, vision, and life insurance benefits
Career growth and advancement opportunities
Challenging and rewarding work environment

Work Environment

Primarily office-based
Occasional job site travel
Fast-paced commercial and industrial roofing service and construction environment
24/7 on-call service requirements, including evenings, weekends, and holidays as part of an on-call rotation
Roofing work and scheduling may be weather-dependent
Exposure to varying weather conditions and construction-site environments as required

Empire Roofing Corporation is an Equal Opportunity Employer and welcomes applications from all qualified candidates.

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More about this job

Responsibilities

Coordinate daily commercial and industrial roofing service operations, including crew scheduling, dispatch, emergency and on-call requests, materials, purchase orders, and weather-related schedule changes. Serve as the main contact for customers and field teams, maintain accurate operational records, support safety and service quality, and identify process improvements.

Requirements

Requires at least three years of experience in service coordination, dispatch, operations coordination, project coordination, or a similar role; relevant service-industry experience is preferred. Candidates should have strong organizational, scheduling, communication, customer service, and problem-solving skills, be willing to participate in a 24/7 on-call rotation, and hold a valid driver's license.

Skills

Service Coordination
Scheduling
Dispatching
Project Coordination
Customer Service
Communication
Organization
Multitasking
Problem-Solving
Purchase Order Management
Supplier Coordination
Cost Tracking
Emergency Response Coordination
Weather-Dependent Scheduling
Recordkeeping
Computer and Administrative Skills

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Commercial Roofing
Industrial Roofing
TPO Roofing Systems
Flat Roofing
Service Coordination
Crew Scheduling
Dispatch
Emergency Roofing Services
On-Call Services
Weather-Dependent Operations
Roofing Materials
Equipment Coordination
Purchase Orders
Supplier Coordination
Project Budgets
Work Orders
Customer Records
Safety Procedures
Service Quality
After-Hours Service
Construction Sites
Job-Site Travel

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