Jobs in Canada

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Added 10 hours ago
KC
Logistics Coordinator
Kim Cosic Consulting Inc.
Vaughan, ON
- $24 to $25 CAD / hour
- Full-time
3 Days in office - potential for 2 days once up and running
Added 12 hours ago
Bilingual Service Coordinator - Hybrid
Siemens
Toronto, ON · Oakville, ON · Montreal, QC · Halifax, NS · Calgary, AB
Service Coordination: focus is to respond to calls from customers, to understand their needs and to respond appropriately. You will dispatch building automation technicians to on-call…
Added 19 hours ago
Service Coordinator Contract (12 month contract)
Levitt-Safety
Calgary, AB
As the Service Coordinator, you’ll play an important role in supporting our branch and regional operations team through a 12-month contract opportunity. You’ll help coordinate technicians,…
Added 1 day ago
TS
Dispatcher - Nights
The Seaboard Transport Group
Toronto, ON · North York, ON
- Full-time
At Seaboard Transport, we’re proud to be a leader in safe, reliable, and efficient transportation solutions. We’re looking for a Driver Coordinator – Nights who thrives in a fast-paced…
Added 1 day ago
S
Dispatch Coordinator (Full Time Overnight)
Sobeys
Vaughan, ON
- Full-time
Night Shift, Monday to Friday 12am-8am
Added 1 day ago
SC
Dispatch Coordinator (Full Time Overnight)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Vaughan, ON
- Full-time
Night Shift, Monday to Friday 12am-8am
Added 1 day ago
RS
Operations Coordinator
Rockwood Service Corporation
Red Deer, AB
- Full-time
Reporting to the Division Manager, the Operations Coordinator will oversee the planning, scheduling, and dispatching of technical staff and resources to meet customer service requests.
Added 1 day ago
AM
Service Coordinator
Ambient Mechanical Ltd
Vaughan, ON
- Full-time
The Service Coordinator plays an integral role in delivering an exceptional customer experience by ensuring service requests are handled promptly, commitments are met, and communication is…
Added 2 days ago
CG
Dispatcher
Canadoor Garage Doors
Barrie, ON
- Full-time
Record detailed job notes, status updates, and service information in scheduling systems.
Added 2 days ago
Dispatch Coordinator
FortisBC
Castlegar, BC
The Dispatch Coordinator supports & schedules field personnel and coordinates the administration of the work management tool, its orders, worker timelines and work management tool…
Added 2 days ago
F
Dispatch Coordinator
FortisBC
Castlegar, BC
- Full-time
The Dispatch Coordinator supports & schedules field personnel and coordinates the administration of the work management tool, its orders, worker timelines and work management tool…
Added 2 days ago
C5
Customer Service and Office Coordinator
Culligan 519ON
St. Catharines, ON
- $21 to $23 CAD / hour
- Full-time
Experience with QuickBooks Online and dispatch, routing or field-service software
Added 3 days ago
C
Service Coordinator - Security Systems
Convergint
Dartmouth, NS · CA NS Dartmouth
- Full-time
Job Description: Convergint is currently recruiting for a team-oriented, results-driven, Service Coordinator to join our amazing culture in Halifax, NS. The Service Coordinator answers,…
Added 5 days ago
Bussing Logistics Coordinator
Kiewit
Edmonton, AB
Strong problem-solving skills with the ability to manage bussing, scheduling, routing, and service-related issues
Added 5 days ago
B&
Service Coordination Supervisor
Black & McDonald Limited
Winnipeg, MB
- Full-time
Reporting to the Contract Manager, the Service Coordination Supervisor position within the Service Division is primarily responsible to oversee and perform work scheduling, work order and…
Added 5 days ago
E
Workload Coordinator
Enbridge
Gatineau, QC
- Full-time
Un aperçu de votre quart de travail (vos responsabilités) · Quart de jour (x2): 35h/semaine, 7h à 15h et 9h à 17h
Added 6 days ago
B&
Service Coordination Supervisor
Black & McDonald Limited
Winnipeg, MB
- Full-time
Reporting to the Contract Manager, the Service Coordination Supervisor position within the Service Division is primarily responsible to oversee and perform work scheduling, work order and…
Added 6 days ago
BB
Service Coordinator
Bosch Building Technologies North America
Vancouver, BC
- Full-time
Responsible for the efficient scheduling of technical resources and assignments, the Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and…
Added 6 days ago
RT
Dispatch Coordinator
Right-Link Transport & Logistics ltd
Abbotsford, BC
- Full-time
Knowledge of cross-border shipping processes and customs documentation is an asset
Added 6 days ago
PT
Service Coordinator
Paladin Technologies
Vancouver, BC
- Full-time
Responsible for the efficient scheduling of technical resources and assignments, the Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and…
Added 6 days ago
HP
Service Coordinator
Hart Pump Service (1983) Limited
Toronto, ON · Scarborough, ON
- Full-time
As our company continues to grow, we are seeking a highly organized, customer-focused and proactive Service Coordinator – Technical Services to join our team.
Added 6 days ago
BB
Service Coordinator
Bosch Building Technologies
Vancouver, BC
- $50,000 to $65,000 CAD / year
- Full-time
Responsible for the efficient scheduling of technical resources and assignments, the Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and…
Added 6 days ago
XI
Service Coordinator
Xtron Imaging Inc.
Mississauga, ON
- Full-time
Xtron Imaging is actively seeking a talented and experienced Service Coordinator to join our well established and growing business. We are looking for a highly motivated team player, who…
Added 7 days ago
W
Operations Coordinator
Weatherford
AB · Clairmont, AB
- Full-time
Supports overall operations with a focus on processing/coordinating assets and purchasing for the region, while coordinating customer needs, scheduling employees for job based on competency…
Added 7 days ago
DR
Ready Mix Operations Manager
Dawn Recruiting Agency
Kitimat, BC
- Full-time
The successful candidate will be responsible for the overall management, coordination, and performance of ready-mix concrete operations, including plant production, dispatch, logistics,…

Empire Roofing

Service Coordinator - Commercial Roofing

Windsor, ON, N9A 4H7, Canada

Full-time

Apply on empireroofing.bamboohr.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3+ years of experience in service coordination, dispatch, operations coordination, project coordination, or a similar role.
Posting language: English
Posted: Oct 28, 2026

Original job description

Empire Roofing Corporation is seeking an experienced Service Coordinator to join our growing team. We specialize in commercial and industrial roofing, including TPO flat roofing systems, and are committed to delivering exceptional service while maintaining a safe, professional, and supportive work environment.

Position Highlights

24/7 Emergency & On-Call Roofing Service Coordination
Commercial & Industrial Roofing
Weather-Dependent Roofing Operations
Coordinate emergency and routine service calls
Fast-paced environment with opportunities for growth

Position Summary

The Service Coordinator oversees daily service operations, schedules crews, coordinates commercial and industrial roofing service projects, manages customer communications, and ensures work is completed efficiently, safely, and to the highest standards.

This role serves as the primary link between customers, field crews, suppliers, service managers, and internal departments.

The Service Coordinator will also support 24/7 emergency and on-call roofing services, including coordinating after-hours service requests. Roofing work is often weather-dependent, so the role requires flexibility in scheduling crews and communicating changes to customers.

Key Responsibilities

Service & Project Coordination

Schedule and dispatch service crews and coordinate multiple commercial and industrial roofing projects simultaneously.
Coordinate 24/7 emergency and on-call roofing service requests.
Ensure crews have required materials, equipment, and manpower.
Monitor project progress, adjust schedules as needed, and communicate updates to customers and field teams.
Coordinate work around weather conditions and reschedule work when required.
Maintain clear communication regarding emergency calls, schedule changes, weather delays, and project progress.

Materials & Purchase Orders

Create and manage purchase orders.
Coordinate with suppliers for timely delivery of roofing materials, equipment, and supplies.
Track costs and ensure alignment with project budgets.
Ensure materials are available for scheduled and emergency service work.

Customer Service

Act as the main contact for customer inquiries, service requests, emergency calls, and project updates.
Provide professional customer support for commercial and industrial roofing service needs.
Coordinate after-hours and 24/7 emergency service requests as required.
Resolve customer concerns and provide ongoing communication regarding schedules, weather delays, emergency response, and project progress.
Conduct follow-ups to ensure customer satisfaction.

Operations & Administration

Maintain accurate project schedules, work orders, purchase orders, reports, and customer records.
Monitor service quality, identify operational issues, and ensure compliance with company safety procedures.
Coordinate daily service operations and prioritize urgent roofing service requests.
Collaborate with internal departments to maintain efficient workflows.
Maintain accurate records of emergency, after-hours, and weather-related service calls.

Team Support & Continuous Improvement

Work closely with managers, technicians, crews, suppliers, and other departments.
Support training and onboarding of team members.
Identify opportunities to improve scheduling, communication, efficiency, emergency response, and customer service processes.
Participate in ongoing professional development.

Qualifications

3+ years of experience in service coordination, dispatch, operations coordination, project coordination, or a similar role.
Experience in commercial and industrial roofing, construction, HVAC, transportation, plumbing, facilities maintenance, or other service-based industries is preferred.
Roofing industry experience, particularly with commercial flat roofing and TPO systems, is an asset.
Experience coordinating emergency or after-hours service operations is an asset.
Strong organizational, scheduling, multitasking, customer service, communication, and problem-solving skills.
Ability to work effectively in a fast-paced environment with changing priorities and weather-dependent schedules.
Ability and willingness to participate in a 24/7 on-call service rotation and coordinate emergency roofing service calls outside regular business hours.
Strong computer and administrative skills.
Valid driver's license and ability to travel to job sites as required.

What We're Looking For

A proactive, organized, dependable, and customer-focused professional who can successfully manage multiple priorities while maintaining excellent service standards. The ideal candidate is comfortable working in a commercial and industrial roofing environment, responding to urgent service needs, and managing the scheduling challenges associated with 24/7 emergency service and weather-dependent roofing operations.

Benefits

Competitive compensation
Health, dental, vision, and life insurance benefits
Career growth and advancement opportunities
Challenging and rewarding work environment

Work Environment

Primarily office-based
Occasional job site travel
Fast-paced commercial and industrial roofing service and construction environment
24/7 on-call service requirements, including evenings, weekends, and holidays as part of an on-call rotation
Roofing work and scheduling may be weather-dependent
Exposure to varying weather conditions and construction-site environments as required

Empire Roofing Corporation is an Equal Opportunity Employer and welcomes applications from all qualified candidates.

Apply on empireroofing.bamboohr.com About employer

More about this job

Responsibilities

Coordinate daily commercial and industrial roofing service operations, including crew scheduling, dispatch, emergency and on-call requests, materials, purchase orders, and weather-related schedule changes. Serve as the main contact for customers and field teams, maintain accurate operational records, support safety and service quality, and identify process improvements.

Requirements

Requires at least three years of experience in service coordination, dispatch, operations coordination, project coordination, or a similar role; relevant service-industry experience is preferred. Candidates should have strong organizational, scheduling, communication, customer service, and problem-solving skills, be willing to participate in a 24/7 on-call rotation, and hold a valid driver's license.

Skills

Service Coordination
Scheduling
Dispatching
Project Coordination
Customer Service
Communication
Organization
Multitasking
Problem-Solving
Purchase Order Management
Supplier Coordination
Cost Tracking
Emergency Response Coordination
Weather-Dependent Scheduling
Recordkeeping
Computer and Administrative Skills

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Commercial Roofing
Industrial Roofing
TPO Roofing Systems
Flat Roofing
Service Coordination
Crew Scheduling
Dispatch
Emergency Roofing Services
On-Call Services
Weather-Dependent Operations
Roofing Materials
Equipment Coordination
Purchase Orders
Supplier Coordination
Project Budgets
Work Orders
Customer Records
Safety Procedures
Service Quality
After-Hours Service
Construction Sites
Job-Site Travel

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