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Added 12 mins ago
Tool Crib Attendant, Maintenance
Elk Valley Resources
Elkford, BC
EVR is proud to be part of the Glencore Group, contributing to a global portfolio of operations with a history that dates back more than 100 years in Canada.
Added 12 mins ago
SC
Receivables and Revenue Coordinator
Strathcona County
Sherwood Park, AB
- Full-time
Strathcona County is seeking a detail-oriented and customer-focused Receivables and Revenue Coordinator to play a key role in supporting the organization’s financial health and cash flow…
Added 27 mins ago
Sun Life CHC Research & Program Operations Coordinator
Wilfrid Laurier University
Waterloo, ON
…resources that can inform CHC programming and be shared with internal and external audiences. The Research & Program Operations Coordinator will analyze program data, contribute to program…
Added 27 mins ago
Q(
Senior Health & Safety Manager
QEOSH (HSE) Staffing & Recruitment Inc.
Pickering, ON
- Full-time
Plan and organize, with the support of the H&S Coordinator, orientations, trainings and awareness sessions to ensure that all project personnel, service providers and third parties…
Added 27 mins ago
EV
Tool Crib Attendant, Maintenance
Elk Valley Resources
Elkford, BC
- Full-time
EVR is proud to be part of the Glencore Group, contributing to a global portfolio of operations with a history that dates back more than 100 years in Canada.
Added 27 mins ago
QM
Administrative Assistant
Quantum Management Services Ltd.
Mississauga, ON
- $55,000 to $58,000 CAD / year
- Full-time
We are seeking a highly organized, detail-oriented, and proactive Administrative Coordinator to support the President and department managers within an established organization operating in…
Added 42 mins ago
MM
Coordinator, Digital Marketing
Mini Mall Storage Properties
Calgary, AB
- Full-time
The Digital Marketing Coordinator supports lead generation and rental conversion by executing and optimizing paid digital campaigns, coordinating day-to-day website operations, supporting…
Added 57 mins ago
S
Estimator / Project Coordinator
SERV-A-YARD
Corunna, ON
- Full-time
Role Description The Estimator / Project Coordinator is a full-time, on-site role based in Corunna, ON, responsible for estimating work requests and bids on projects. The Project Estimator…
Added 1 hour ago
VG
Environmental Monitoring Coordinator
Vuntut Gwitchin Government
Old Crow, YT
- Full-time
Department Operations: Supports the Lands Manager in establishing internal processes to monitor and oversee work planning activities with external partners by ensuring compliance with…
Added 1 hour ago
M
Coordonnateur Logistique et transport // Logistics and Transport Coordinator
Metal7
Sept-Îles, QC
- Full-time
Ton rôle Tu seras au cœur de nos opérations quotidiennes à travers plusieurs volets stimulants :
Added 1 hour ago
Legislative Services Coordinator
City of Quinte West
Quinte West, ON
The Legislative Services Coordinator is responsible for providing accurate, technical, and timely secretariat support for City Council meetings and various boards and committee meetings.…
Added 1 hour ago
PRODUCTION AND LOGISTICS COORDINATOR, INTERNATIONAL
Boutique La Vie En Rose
Montreal, QC
Reporting to the International Division, the International Production and Logistics Coordinator plays a key role in coordinating and optimizing logistics operations related to our…
Added 1 hour ago
INTERNATIONAL LOGISTICS COORDINATOR
Boutique La Vie En Rose
Montreal, QC
…directly contribute to the efficiency of our international operations and to delivering a seamless partner…
Added 2 hours ago
TC
Service Advisor
Toromont Cat
Concord, ON
- Full-time
…accountability for scheduling all equipment repairs with both the internal and external teams within the service operations, while maintaining good communication with customers throughout…
Added 2 hours ago
Assistant Health & Safety Manager
Salit Steel
Toronto, ON
…Steel family. Headquartered in Niagara Falls, Ontario, we have operations across Ontario, Quebec, Western Canada, and the US, providing steel service centre solutions and reinforcing…
Added 3 hours ago
MD
Scanning Services - Office & Admin Specialist, Senior
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Division/Unit: Tax Operations / Tax Ops-Scanning & Remittance
Added 3 hours ago
A
Maintenance Coordinator YYZ
AvPosts
Mississauga, ON
- Internship
…Service, People, and Community are ingrained throughout our operations and culture. The Maintenance Coordinator plays a key operational role in maintaining the airworthiness, reliability,…
Added 4 hours ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a member of an interdisciplinary team, the coordinator supports the day-to-day operations of Patient Flow and the Ross Memorial Hospital to Home program. This role acts as a liaison…
Added 4 hours ago
BÉ
Coordinator – Building Maintenance
Bruneau Électrique Inc
Joliette, QC
- Full-time
As the true conductor of operations, you play a key role in planning and the execution of maintenance activities for our buildings and infrastructure.
Added 5 hours ago
TS
Team Lead Warming Center– Direct Support Worker
The Salvation Army in Canada
Prince Albert, SK
- Part-time
…and everyone living in it. They direct the shift to ensure operations are in line with the program policies. The Team Lead shall ensure residents safety while interacting in a positive,…
Added 5 hours ago
TS
Program Coordinator – Warming Centre
The Salvation Army in Canada
Prince Albert, SK
- Full-time
The Program Coordinator – Warming Centre provides direction, support and coaching (including corrective action) to Direct Support Workers during the shift. They provide supervision of…
Added 9 hours ago
TS
Program Coordinator – Warming Centre
The Salvation Army Canada and Bermuda Territory
Prince Albert, SK
- Full-time
The Program Coordinator – Warming Centre provides direction, support and coaching (including corrective action) to Direct Support Workers during the shift. They provide supervision of…
Added 9 hours ago
TS
Team Lead Warming Center– Direct Support Worker
The Salvation Army Canada and Bermuda Territory
Prince Albert, SK
- Part-time
…and everyone living in it. They direct the shift to ensure operations are in line with the program policies. The Team Lead shall ensure residents safety while interacting in a positive,…
Added 9 hours ago
TC
Distribution Center Loss Prevention Coordinator
TJX Canada – Winners, Marshalls, HomeSense
Brampton, ON
- $44,197.5 to $61,876.5 CAD / year
- Full-time
We’re looking for a Distribution Centre Loss Prevention Coordinator to play a key role in safeguarding our operations. In this position, you’ll support LP awareness and shrink programs,…
Added 9 hours ago
TC
Retail Customer Service Coordinator Full time Winners-Pen Center
TJX Canada – Winners, Marshalls, HomeSense
St. Catharines, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…

Empire Roofing

Service Coordinator - Commercial Roofing

Georgetown, ON, L7G 0B8, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3+ years of experience in service coordination, dispatch, operations coordination, project coordination, or a similar role.
Posting language: English
Posted: Nov 3, 2026

Original job description

Empire Roofing Corporation is seeking an experienced Service Coordinator to join our growing team. We specialize in commercial and industrial roofing, including TPO flat roofing systems, and are committed to delivering exceptional service while maintaining a safe, professional, and supportive work environment.

Position Highlights

24/7 Emergency & On-Call Roofing Service Coordination
Commercial & Industrial Roofing
Weather-Dependent Roofing Operations
Coordinate emergency and routine service calls
Fast-paced environment with opportunities for growth

Position Summary

The Service Coordinator oversees daily service operations, schedules crews, coordinates commercial and industrial roofing service projects, manages customer communications, and ensures work is completed efficiently, safely, and to the highest standards.

This role serves as the primary link between customers, field crews, suppliers, service managers, and internal departments.

The Service Coordinator will also support 24/7 emergency and on-call roofing services, including coordinating after-hours service requests. Roofing work is often weather-dependent, so the role requires flexibility in scheduling crews and communicating changes to customers.

Key Responsibilities

Service & Project Coordination

Schedule and dispatch service crews and coordinate multiple commercial and industrial roofing projects simultaneously.
Coordinate 24/7 emergency and on-call roofing service requests.
Ensure crews have required materials, equipment, and manpower.
Monitor project progress, adjust schedules as needed, and communicate updates to customers and field teams.
Coordinate work around weather conditions and reschedule work when required.
Maintain clear communication regarding emergency calls, schedule changes, weather delays, and project progress.

Materials & Purchase Orders

Create and manage purchase orders.
Coordinate with suppliers for timely delivery of roofing materials, equipment, and supplies.
Track costs and ensure alignment with project budgets.
Ensure materials are available for scheduled and emergency service work.

Customer Service

Act as the main contact for customer inquiries, service requests, emergency calls, and project updates.
Provide professional customer support for commercial and industrial roofing service needs.
Coordinate after-hours and 24/7 emergency service requests as required.
Resolve customer concerns and provide ongoing communication regarding schedules, weather delays, emergency response, and project progress.
Conduct follow-ups to ensure customer satisfaction.

Operations & Administration

Maintain accurate project schedules, work orders, purchase orders, reports, and customer records.
Monitor service quality, identify operational issues, and ensure compliance with company safety procedures.
Coordinate daily service operations and prioritize urgent roofing service requests.
Collaborate with internal departments to maintain efficient workflows.
Maintain accurate records of emergency, after-hours, and weather-related service calls.

Team Support & Continuous Improvement

Work closely with managers, technicians, crews, suppliers, and other departments.
Support training and onboarding of team members.
Identify opportunities to improve scheduling, communication, efficiency, emergency response, and customer service processes.
Participate in ongoing professional development.

Qualifications

3+ years of experience in service coordination, dispatch, operations coordination, project coordination, or a similar role.
Experience in commercial and industrial roofing, construction, HVAC, transportation, plumbing, facilities maintenance, or other service-based industries is preferred.
Roofing industry experience, particularly with commercial flat roofing and TPO systems, is an asset.
Experience coordinating emergency or after-hours service operations is an asset.
Strong organizational, scheduling, multitasking, customer service, communication, and problem-solving skills.
Ability to work effectively in a fast-paced environment with changing priorities and weather-dependent schedules.
Ability and willingness to participate in a 24/7 on-call service rotation and coordinate emergency roofing service calls outside regular business hours.
Strong computer and administrative skills.
Valid driver's license and ability to travel to job sites as required.

What We're Looking For

A proactive, organized, dependable, and customer-focused professional who can successfully manage multiple priorities while maintaining excellent service standards. The ideal candidate is comfortable working in a commercial and industrial roofing environment, responding to urgent service needs, and managing the scheduling challenges associated with 24/7 emergency service and weather-dependent roofing operations.

Benefits

Competitive compensation
Health, dental, vision, and life insurance benefits
Career growth and advancement opportunities
Challenging and rewarding work environment

Work Environment

Primarily office-based
Occasional job site travel
Fast-paced commercial and industrial roofing service and construction environment
24/7 on-call service requirements, including evenings, weekends, and holidays as part of an on-call rotation
Roofing work and scheduling may be weather-dependent
Exposure to varying weather conditions and construction-site environments as required

Empire Roofing Corporation is an Equal Opportunity Employer and welcomes applications from all qualified candidates.

Apply About employer

More about this job

Responsibilities

The Service Coordinator manages daily service operations, schedules crews, and coordinates commercial and industrial roofing projects. They serve as the primary point of contact for customers and suppliers while ensuring work is completed safely and efficiently.

Requirements

Candidates must have at least 3 years of experience in service coordination, dispatch, or a related field, with preference given to those with roofing or construction industry knowledge. Strong organizational, communication, and administrative skills are required, along with the ability to participate in a 24/7 on-call rotation.

Skills

Service coordination
Dispatching
Project coordination
Commercial roofing
Industrial roofing
Customer service
Scheduling
Purchase order management
Problem-solving
Communication
Multitasking
Administrative skills
Safety compliance
Inventory management
Emergency response coordination

Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Commercial Roofing
Industrial Roofing
TPO Systems
Dispatch
Project Management
Purchase Orders
Customer Support
Emergency Services
Scheduling
Construction
Safety Procedures
Operations Coordination
Field Crew Management
Weather-dependent Operations

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