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Added 11 mins ago
UW
Coordinator, Individual Donor Relations (Contract)
United Way Greater Toronto
Toronto, ON
- Full-time
United Way Greater Toronto is seeking a Coordinator, Individual Donor Relations for a unionized contract role on our team.
Added 11 mins ago
VB
Project & Shutdown Management Lead
Vale Base Metals
NL · Newfoundland and Labrador, Canada
- Full-time
Manage, monitor, and report on project/shutdown costs, cash forecasts, and variance explanations with the Projects Controls Coordinator.
Added 11 mins ago
D
Installation Technical Support / Spécialiste du soutien technique à l'installation
dormakaba
Montreal, QC
- Full-time
Collaborate with the Project Coordinator to resolve technical escalations on projects
Added 11 mins ago
VB
Analyst II, IT
Vale Base Metals
Sudbury, ON
- Contract
Commitment to safety, continuous improvement, and customer service excellence.
Added 11 mins ago
KD
prosthodontic treatment coordinator
Kucey Dental Group
AB · Edmonton, AB
- Full-time
Job Title: Prosthodontic Treatment Coordinator
Added 11 mins ago
Supervisor, Workplace Services
UFA Co-operative Ltd.
Calgary, AB
experience at UFA. As part of the Talent and Experience team, this role brings a strong customer service
Added 11 mins ago
NC
Junior Systems Analyst (18-month term)
NAV CANADA
Ottawa, ON
- Full-time
Participate in and / or coordinate the design and implementation of changes and customer service enhancements.
Added 11 mins ago
TP
Digital Media & Community Engagement Coordinator
Thunderbird Plumbing
Victoria, BC
- Full-time
Now, we're looking for a creative, outgoing, and self-motivated Digital Media & Community Engagement Coordinator to help bring our brand to life.
Added 41 mins ago
U
Supervisor, Workplace Services
UFA
Calgary, AB
- Full-time
experience at UFA. As part of the Talent and Experience team, this role brings a strong customer service
Added 41 mins ago
TY
Human Resources Coordinator
The York School
Toronto, ON
- $60,000 to $68,000 CAD / year
- Full-time
The York School is seeking a Human Resources Coordinator to join our growing HR team in a newly created position. We are looking for someone who genuinely enjoys working with people, takes…
Added 42 mins ago
PH
Assignment Coordinator - Casual
ParaMed Home Health Care
London, ON
- Part-time
Added 42 mins ago
R
Credit Coordinator (6-12 months contract)
Roofmart
Brampton, ON · Roofmart Brampton Office
- Full-time
…across Canada, we are strategically positioned to handle all our customer needs. We are looking for Enthusiastic, Driven, Outside of the Box Thinkers to help us grow our…
Added 42 mins ago
Dietary Aide-Aide - diététiste
Winnipeg Regional Health Authority
Notre-Dame-de-Lourdes, MB
Under the direction of the Coordinator or Supervisor ‐ Nutrition & Food Services, Cook 2 or Cook 1, the Dietary Aide is responsible for the completion of assigned tasks in relation to the…
Added 42 mins ago
E
Scheduling Coordinator
Extendicare
ParaMed Admin Office - SW (Fullarton St.)
- Full-time
As an Assignment Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to…
Added 42 mins ago
E
Assignment Coordinator - Casual
Extendicare
London, ON · ParaMed Admin Office - SW (Fullarton St.)
- Part-time
Added 56 mins ago
Student Services Coordinator
Primacorp Ventures Inc
Calgary, AB
Student Resolution: Serve as a primary point of contact for student inquiries, concerns, and conflict resolution, maintaining high standards of customer service and empathy.
Added 56 mins ago
TC
Retail Store Coordinator Full Time Winners - Summerside
TJX Companies
Summerside, PE
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 1 hour ago
LJ
#2026-RSM274-Residential Support Mentor
Life's Journey Inc.
Elie, MB
- Internship
REPORTING RELATIONSHIP: RESIDENTIAL COORDINATOR & CLINICAL CASE MANAGER
Added 1 hour ago
MU
EVENTS COORDINATOR (BAND LEVEL 8)
Memorial University, Newfoundland and Labrador
St. John's, NL
- Full-time
Reporting to the Associate Director, Guest Accommodations/Conference and Event Services, the Events Coordinator will work as part of a collaborative team in the management, promotion,…
Added 1 hour ago
R
Credit Coordinator (6-12 months contract)
Roofmart
Brampton, ON
- Full-time
…across Canada, we are strategically positioned to handle all our customer needs. We are looking for Enthusiastic, Driven, Outside of the Box Thinkers to help us grow our…
Added 1 hour ago
Accounts Payable Coordinator
Goodness Me! Natural Food Market
Burlington, ON
Sound like you? Goodness Me! is currently seeking an experienced, full-time Accounts Payable Coordinator for our Central Office Team.
Added 1 hour ago
ER
Service Coordinator - Commercial Roofing
Empire Roofing
Georgetown, ON
- Full-time
The Service Coordinator oversees daily service operations, schedules crews, coordinates commercial and industrial roofing service projects, manages customer communications, and ensures work…
Added 1 hour ago
ST
Program Assistant
Skilled Trades Ontario / Métiers spécialisés Ontario
Mississauga, ON
- $25.83 to $31.79 CAD / hour
- Full-time
Support the Examination Coordinator with logging incoming exam infractions and expediting notice of the infraction to the client regarding any resulting penalties and update the Client…
Added 1 hour ago
BS
Production Scheduler/Coordinator
BVGlazing Systems
Concord, ON
- $55,000 to $65,000 CAD / year
- Full-time
BVGlazing Systems is seeking a Production Scheduler / Coordinator to support the planning and coordination of manufacturing operations in a fast-paced window, glass, and railing production…
Added 1 hour ago
JQ
Logistics Coordinator (Mandarin Speaking)
Just Quality International Inc.
Toronto, ON · Greater Toronto Area, Canada
- $55,000 to $60,000 CAD / year
- Full-time
…food solutions. With a trusted global network and a flexible, customer-centric approach, we offer hundreds of tailored products to meet diverse client needs. Proudly recognized by The Globe…

Empire Roofing

Service Coordinator - Commercial Roofing

Georgetown, ON, L7G 0B8, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3+ years of experience in service coordination, dispatch, operations coordination, project coordination, or a similar role.
Posting language: English
Posted: Nov 3, 2026

Original job description

Empire Roofing Corporation is seeking an experienced Service Coordinator to join our growing team. We specialize in commercial and industrial roofing, including TPO flat roofing systems, and are committed to delivering exceptional service while maintaining a safe, professional, and supportive work environment.

Position Highlights

24/7 Emergency & On-Call Roofing Service Coordination
Commercial & Industrial Roofing
Weather-Dependent Roofing Operations
Coordinate emergency and routine service calls
Fast-paced environment with opportunities for growth

Position Summary

The Service Coordinator oversees daily service operations, schedules crews, coordinates commercial and industrial roofing service projects, manages customer communications, and ensures work is completed efficiently, safely, and to the highest standards.

This role serves as the primary link between customers, field crews, suppliers, service managers, and internal departments.

The Service Coordinator will also support 24/7 emergency and on-call roofing services, including coordinating after-hours service requests. Roofing work is often weather-dependent, so the role requires flexibility in scheduling crews and communicating changes to customers.

Key Responsibilities

Service & Project Coordination

Schedule and dispatch service crews and coordinate multiple commercial and industrial roofing projects simultaneously.
Coordinate 24/7 emergency and on-call roofing service requests.
Ensure crews have required materials, equipment, and manpower.
Monitor project progress, adjust schedules as needed, and communicate updates to customers and field teams.
Coordinate work around weather conditions and reschedule work when required.
Maintain clear communication regarding emergency calls, schedule changes, weather delays, and project progress.

Materials & Purchase Orders

Create and manage purchase orders.
Coordinate with suppliers for timely delivery of roofing materials, equipment, and supplies.
Track costs and ensure alignment with project budgets.
Ensure materials are available for scheduled and emergency service work.

Customer Service

Act as the main contact for customer inquiries, service requests, emergency calls, and project updates.
Provide professional customer support for commercial and industrial roofing service needs.
Coordinate after-hours and 24/7 emergency service requests as required.
Resolve customer concerns and provide ongoing communication regarding schedules, weather delays, emergency response, and project progress.
Conduct follow-ups to ensure customer satisfaction.

Operations & Administration

Maintain accurate project schedules, work orders, purchase orders, reports, and customer records.
Monitor service quality, identify operational issues, and ensure compliance with company safety procedures.
Coordinate daily service operations and prioritize urgent roofing service requests.
Collaborate with internal departments to maintain efficient workflows.
Maintain accurate records of emergency, after-hours, and weather-related service calls.

Team Support & Continuous Improvement

Work closely with managers, technicians, crews, suppliers, and other departments.
Support training and onboarding of team members.
Identify opportunities to improve scheduling, communication, efficiency, emergency response, and customer service processes.
Participate in ongoing professional development.

Qualifications

3+ years of experience in service coordination, dispatch, operations coordination, project coordination, or a similar role.
Experience in commercial and industrial roofing, construction, HVAC, transportation, plumbing, facilities maintenance, or other service-based industries is preferred.
Roofing industry experience, particularly with commercial flat roofing and TPO systems, is an asset.
Experience coordinating emergency or after-hours service operations is an asset.
Strong organizational, scheduling, multitasking, customer service, communication, and problem-solving skills.
Ability to work effectively in a fast-paced environment with changing priorities and weather-dependent schedules.
Ability and willingness to participate in a 24/7 on-call service rotation and coordinate emergency roofing service calls outside regular business hours.
Strong computer and administrative skills.
Valid driver's license and ability to travel to job sites as required.

What We're Looking For

A proactive, organized, dependable, and customer-focused professional who can successfully manage multiple priorities while maintaining excellent service standards. The ideal candidate is comfortable working in a commercial and industrial roofing environment, responding to urgent service needs, and managing the scheduling challenges associated with 24/7 emergency service and weather-dependent roofing operations.

Benefits

Competitive compensation
Health, dental, vision, and life insurance benefits
Career growth and advancement opportunities
Challenging and rewarding work environment

Work Environment

Primarily office-based
Occasional job site travel
Fast-paced commercial and industrial roofing service and construction environment
24/7 on-call service requirements, including evenings, weekends, and holidays as part of an on-call rotation
Roofing work and scheduling may be weather-dependent
Exposure to varying weather conditions and construction-site environments as required

Empire Roofing Corporation is an Equal Opportunity Employer and welcomes applications from all qualified candidates.

Apply About employer

More about this job

Responsibilities

The Service Coordinator manages daily service operations, schedules crews, and coordinates commercial and industrial roofing projects. They serve as the primary point of contact for customers and suppliers while ensuring work is completed safely and efficiently.

Requirements

Candidates must have at least 3 years of experience in service coordination, dispatch, or a related field, with preference given to those with roofing or construction industry knowledge. Strong organizational, communication, and administrative skills are required, along with the ability to participate in a 24/7 on-call rotation.

Skills

Service coordination
Dispatching
Project coordination
Commercial roofing
Industrial roofing
Customer service
Scheduling
Purchase order management
Problem-solving
Communication
Multitasking
Administrative skills
Safety compliance
Inventory management
Emergency response coordination

Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Commercial Roofing
Industrial Roofing
TPO Systems
Dispatch
Project Management
Purchase Orders
Customer Support
Emergency Services
Scheduling
Construction
Safety Procedures
Operations Coordination
Field Crew Management
Weather-dependent Operations

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