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Added 5 mins ago
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Gestionnaire de Projets Municipal / Project Manager Municipal
Veolia | Water Tech
Montreal, QC
- Full-time
Reporting to the Project Portfolio Manager, you will plan, organize, supervise, and control project execution activities, including installation work oversight and client follow-up. You…
Added 20 mins ago
CM
Program Coordinator, Physician Leadership Institute (1-Year Term)
Canadian Medical Association
Ottawa, ON · Toronto, ON · QC
- Full-time
Used technology to support day-to-day coordination and delivery, with experience using tools such as Microsoft Excel, Teams, SharePoint, Zoom, project management tools or learning…
Added 35 mins ago
D
Ecommerce Manager, DTC
Dermalogica
Toronto, ON
- Full-time
Strong project management, stakeholder leadership and communication skills.
Added 35 mins ago
DC
ECommerce Manager, DTC
Dermalogica Canada
Toronto, ON
- $85,000 to $95,000 CAD / year
- Full-time
Strong project management, stakeholder leadership and communication skills.
Added 35 mins ago
SC
Field Coordinator
Stonerise Construction
London, ON
- $45,000 to $50,000 USD / year
- Full-time
Stonerise Construction is looking for a Field Coordinator to support the Site Superintendent with the daily coordination of construction activities. Primarily based on an active…
Added 50 mins ago
S
Intermediate Water Resources Engineer
Stantec
Edmonton, AB
- Full-time
Key Responsibility includes leading and overseeing water resources projects (primarily in urban settings) as a project manager, project coordinator and/or technical lead role. Typical…
Added 1 hour ago
PS
Account Coordinator
PNH Solutions
Dorval, QC
- Full-time
PNH is looking for a highly organized, customer-focused Account Coordinator to join our growing digital printing and graphics team. The Account Coordinator is a key connection between our…
Added 1 hour ago
PS
Order Desk Coordinator
Porcea Stone
Bolton, ON
- Full-time
The Order Desk Coordinator is responsible for the accurate and timely processing of customer orders and for providing dependable administrative and customer-service support to the external…
Added 1 hour ago
C
Project Coordinator (18 month contract)
Cineplex
Toronto, ON
- Full-time
Are you a creative thinker who thrives on bringing projects to life from concept to completion? We're looking for a Project Coordinator to join our Creative Services team on an 18 month…
Added 1 hour ago
BE
Human Resources Coordinator
BC Energy Regulator
Fort St. John, BC
- Full-time
The Human Resources Coordinator (Coordinator) provides a broad range of senior level administrative support to activities designed to deliver the best experience for the employees of the…
Added 1 hour ago
Clinical Research Nurse, College of Medicine
University of Saskatchewan
Saskatoon, SK
…responsible for coordinating all aspects of clinical trial delivery, including study start-up support, ongoing study management, regulatory compliance, participant coordination, and study…
Added 1 hour ago
SA
Coordinator, Kit Process
Standard Aero
Winnipeg, MB
- Full-time
StandardAero is seeking for a Kit Process Coordinator.
Added 2 hours ago
Micromobility Coordinator (Methods Analyst I)
City of Edmonton
AB
Review service data, customer inquiries, and pilot project findings to identify trends and propose practical program improvements
Added 2 hours ago
VB
Construction and Commissioning Lead
Vale Base Metals
NL · Newfoundland and Labrador, Canada
- Full-time
We are currently seeking a Construction & Commissioning Lead to join our Project Execution Team in Voisey’s Bay, NL.
Added 2 hours ago
D
Installation Technical Support / Spécialiste du soutien technique à l'installation
dormakaba
Montreal, QC
- Full-time
…plays a critical part in safeguarding client satisfaction, project revenue, and delivery…
Added 2 hours ago
VB
Analyst II, IT
Vale Base Metals
Sudbury, ON
- Contract
Familiarity with project management and Agile delivery methodologies.
Added 2 hours ago
AO
Indian Day School Program Coordinator - EUTC - Competition 2026-102
Assembly of Manitoba Chiefs
Winnipeg, MB
- Full-time
Under the direction of the Director of Service Delivery, the Indian Day School Program Coordinator is responsible for supporting and coordinating Indian Day School programming. This role…
Added 3 hours ago
TY
Events Coordinator
The York School
Toronto, ON
- $60,000 to $68,000 CAD / year
- Full-time
Reporting to the Community Engagement & Events Manager, the Events Coordinator is responsible for planning, coordinating, and supporting a diverse range of school events that foster…
Added 3 hours ago
MU
EVENTS COORDINATOR (BAND LEVEL 8)
Memorial University, Newfoundland and Labrador
St. John's, NL
- Full-time
Reporting to the Associate Director, Guest Accommodations/Conference and Event Services, the Events Coordinator will work as part of a collaborative team in the management, promotion,…
Added 3 hours ago
ER
Service Coordinator - Commercial Roofing
Empire Roofing
Georgetown, ON
- Full-time
Empire Roofing Corporation is seeking an experienced Service Coordinator to join our growing team. We specialize in commercial and industrial roofing, including TPO flat roofing systems,…
Added 3 hours ago
IP
Project Coordinator (Major Projects)
Iconic Power Systems Inc.
Mississauga, ON
- Full-time
Reporting to the Director of Projects, the Project Coordinator works closely with the Project Management Team, Construction Supervisors, and Operations to support the successful delivery of…
Added 3 hours ago
ST
Program Assistant
Skilled Trades Ontario / Métiers spécialisés Ontario
Mississauga, ON
- $25.83 to $31.79 CAD / hour
- Full-time
STO is looking for a Program Assistant to provide comprehensive administrative, program, and project support to the Standards Department. This role supports the effective delivery of…
Added 3 hours ago
BS
Production Scheduler/Coordinator
BVGlazing Systems
Concord, ON
- $55,000 to $65,000 CAD / year
- Full-time
BVGlazing Systems is seeking a Production Scheduler / Coordinator to support the planning and coordination of manufacturing operations in a fast-paced window, glass, and railing production…
Added 4 hours ago
VF
Director, Communications
Vancouver Foundation
Remote, Canada
- $130,500 CAD / year
- Contract
- Remote
Direct Reports: Senior Manager, Strategic Communications; Manager, Content; Manager, Digital Communications Strategy; Manager, Marketing; Coordinator, Communications
Added 4 hours ago
SG
People & Culture Coordinator
SJ Group
Toronto, ON
- Full-time
Our teams provide multidisciplinary services across the project lifecycle, from planning and design through to delivery and management, supporting clients across sectors including…

Empire Roofing

Service Coordinator - Commercial Roofing

Georgetown, ON, L7G 0B8, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3+ years of experience in service coordination, dispatch, operations coordination, project coordination, or a similar role.
Posting language: English
Posted: Nov 3, 2026

Original job description

Empire Roofing Corporation is seeking an experienced Service Coordinator to join our growing team. We specialize in commercial and industrial roofing, including TPO flat roofing systems, and are committed to delivering exceptional service while maintaining a safe, professional, and supportive work environment.

Position Highlights

24/7 Emergency & On-Call Roofing Service Coordination
Commercial & Industrial Roofing
Weather-Dependent Roofing Operations
Coordinate emergency and routine service calls
Fast-paced environment with opportunities for growth

Position Summary

The Service Coordinator oversees daily service operations, schedules crews, coordinates commercial and industrial roofing service projects, manages customer communications, and ensures work is completed efficiently, safely, and to the highest standards.

This role serves as the primary link between customers, field crews, suppliers, service managers, and internal departments.

The Service Coordinator will also support 24/7 emergency and on-call roofing services, including coordinating after-hours service requests. Roofing work is often weather-dependent, so the role requires flexibility in scheduling crews and communicating changes to customers.

Key Responsibilities

Service & Project Coordination

Schedule and dispatch service crews and coordinate multiple commercial and industrial roofing projects simultaneously.
Coordinate 24/7 emergency and on-call roofing service requests.
Ensure crews have required materials, equipment, and manpower.
Monitor project progress, adjust schedules as needed, and communicate updates to customers and field teams.
Coordinate work around weather conditions and reschedule work when required.
Maintain clear communication regarding emergency calls, schedule changes, weather delays, and project progress.

Materials & Purchase Orders

Create and manage purchase orders.
Coordinate with suppliers for timely delivery of roofing materials, equipment, and supplies.
Track costs and ensure alignment with project budgets.
Ensure materials are available for scheduled and emergency service work.

Customer Service

Act as the main contact for customer inquiries, service requests, emergency calls, and project updates.
Provide professional customer support for commercial and industrial roofing service needs.
Coordinate after-hours and 24/7 emergency service requests as required.
Resolve customer concerns and provide ongoing communication regarding schedules, weather delays, emergency response, and project progress.
Conduct follow-ups to ensure customer satisfaction.

Operations & Administration

Maintain accurate project schedules, work orders, purchase orders, reports, and customer records.
Monitor service quality, identify operational issues, and ensure compliance with company safety procedures.
Coordinate daily service operations and prioritize urgent roofing service requests.
Collaborate with internal departments to maintain efficient workflows.
Maintain accurate records of emergency, after-hours, and weather-related service calls.

Team Support & Continuous Improvement

Work closely with managers, technicians, crews, suppliers, and other departments.
Support training and onboarding of team members.
Identify opportunities to improve scheduling, communication, efficiency, emergency response, and customer service processes.
Participate in ongoing professional development.

Qualifications

3+ years of experience in service coordination, dispatch, operations coordination, project coordination, or a similar role.
Experience in commercial and industrial roofing, construction, HVAC, transportation, plumbing, facilities maintenance, or other service-based industries is preferred.
Roofing industry experience, particularly with commercial flat roofing and TPO systems, is an asset.
Experience coordinating emergency or after-hours service operations is an asset.
Strong organizational, scheduling, multitasking, customer service, communication, and problem-solving skills.
Ability to work effectively in a fast-paced environment with changing priorities and weather-dependent schedules.
Ability and willingness to participate in a 24/7 on-call service rotation and coordinate emergency roofing service calls outside regular business hours.
Strong computer and administrative skills.
Valid driver's license and ability to travel to job sites as required.

What We're Looking For

A proactive, organized, dependable, and customer-focused professional who can successfully manage multiple priorities while maintaining excellent service standards. The ideal candidate is comfortable working in a commercial and industrial roofing environment, responding to urgent service needs, and managing the scheduling challenges associated with 24/7 emergency service and weather-dependent roofing operations.

Benefits

Competitive compensation
Health, dental, vision, and life insurance benefits
Career growth and advancement opportunities
Challenging and rewarding work environment

Work Environment

Primarily office-based
Occasional job site travel
Fast-paced commercial and industrial roofing service and construction environment
24/7 on-call service requirements, including evenings, weekends, and holidays as part of an on-call rotation
Roofing work and scheduling may be weather-dependent
Exposure to varying weather conditions and construction-site environments as required

Empire Roofing Corporation is an Equal Opportunity Employer and welcomes applications from all qualified candidates.

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More about this job

Responsibilities

The Service Coordinator manages daily service operations, schedules crews, and coordinates commercial and industrial roofing projects. They serve as the primary point of contact for customers and suppliers while ensuring work is completed safely and efficiently.

Requirements

Candidates must have at least 3 years of experience in service coordination, dispatch, or a related field, with preference given to those with roofing or construction industry knowledge. Strong organizational, communication, and administrative skills are required, along with the ability to participate in a 24/7 on-call rotation.

Skills

Service coordination
Dispatching
Project coordination
Commercial roofing
Industrial roofing
Customer service
Scheduling
Purchase order management
Problem-solving
Communication
Multitasking
Administrative skills
Safety compliance
Inventory management
Emergency response coordination

Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Commercial Roofing
Industrial Roofing
TPO Systems
Dispatch
Project Management
Purchase Orders
Customer Support
Emergency Services
Scheduling
Construction
Safety Procedures
Operations Coordination
Field Crew Management
Weather-dependent Operations

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