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Added 1 hour ago
WM
Junior project Coordinator
WDK Management Inc
Toronto, ON
- Full-time
Company Description WDK Management Inc. is a growing management and operations company that supports a diverse portfolio of projects and business initiatives. The organization focuses on…
Added 2 hours ago
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Operations Manager
GFL - Sewer Technologies Division
Winnipeg, MB
- Full-time
Partner with the Operations Coordinator to maintain accurate production tracking, labor scheduling, and executive operational reporting.
Added 2 hours ago
CG
Technician, Environmental (Kemess)
Centerra Gold Inc.
Prince George, BC
- Full-time
Reporting to the Environment Coordinator, the Technician, Environmental will assist in the safe operations of Kemess mine by performing several environment-focused duties. This field role…
Added 2 hours ago
ML
Freight Coordinator
MTE Logistix
Calgary, AB
- Full-time
…responsible for focusing on the seamless execution of freight operations, including precise processing of freight administration, all within company timelines and schedules to maintain…
Added 3 hours ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a member of an interdisciplinary team, the coordinator supports the day-to-day operations of Patient Flow and the Ross Memorial Hospital to Home program. This role acts as a liaison…
Added 3 hours ago
G
Coordinator, Health, Safety & Environment - Energy & Utilities
GTel
London, ON
- $58,760 to $73,450 CAD / year
- Full-time
The Coordinator, Health, Safety & Environment (HSE) supports a large, primarily field-based workforce of 850+ employees delivering Damage Prevention and Energy Services across Ontario and…
Added 3 hours ago
Senior Materials Coordinator
Aecon
Toronto, ON · Scarborough, ON
Strong interpersonal and communication skills with a collaborative approach to supporting field operations.
Added 3 hours ago
CO
RCMP Community Engagement
City of Cranbrook
Cranbrook, BC
- Full-time
Under the direction of the Detachment Commander and Municipal Operations Manager, the Community Engagement Coordinator position leads, develops, promotes, evaluates and coordinates crime…
Added 3 hours ago
AE
Underground Emergency Response Specialist
Agnico Eagle Mines Limited
Cochrane, ON
- Full-time
…the training programs put in place by the Emergency Response Coordinator. You must possess extensive technical competence in firefighting operations and techniques, incident command system…
Added 3 hours ago
MP
Donor Relations Coordinator
Mission Possible
Vancouver, BC
- Part-time
The Donor Relations Coordinator works closely with the Manager of Development and the Development Operations Coordinator to strengthen donor relationships, stewardship systems, and donor…
Added 3 hours ago
Coordinator, Finance
Simon Fraser University
Burnaby, BC
The Coordinator, Finance plays a key role in ensuring the accuracy, completeness and integrity of the University's financial records. The position supports Central Finance operations, with…
Added 4 hours ago
BH
Junior School Administrative Assistant, Academics
Branksome Hall
Toronto, ON
- $50,123 to $62,570 CAD / year
- Full-time
…closely with, and taking some direction from, the Administrative Coordinator and Assistant to the Head, the role provides administrative support to the Assistant Heads, helping to…
Added 4 hours ago
AK
Sales & Marketing Coordinator
Arctic Kingdom
Canada
- Full-time
Coordinate with Sales, Guest Services, Operations, and external providers to ensure accurate handoffs and a seamless guest experience.
Added 4 hours ago
Environment Coordinator, SAB
Amrize
AB · Calgary, AB
…position will work to engage with the SAB Environment Manager and Operations staff to drive permit-related compliance programs across several environmental disciplines, supporting improved…
Added 4 hours ago
Billing Coordinator
International SOS
Leduc, AB
International SOS is looking for an energetic and collaborative individual to join the finance team as a Billing Coordinator. The role requires working in a fast-paced and dynamic…
Added 4 hours ago
SA
Field Operations and Scheduling Coordinator 1
Sonova AG
Vernon, BC
- $21.98 to $24.18 CAD / hour
Connect Hearing Workplace Industrial Division is looking for a full-time Logistics Coordinator to join the team in Vernon, BC. This is an office-based position for a 35-hour work week.
Added 4 hours ago
BA
Executive & Office Support Coordinator
Bridgestone Americas
Mississauga, ON
- Full-time
The Executive & Office Support Coordinator provides support to the President and Senior Leadership while coordinating the day-to-day administrative and operational needs of the Mississauga…
Added 4 hours ago
FH
Coordinator, Special Initiatives & Projects
Fraser Health
Surrey, BC
- Full-time
We are looking for a Coordinator, Special Initiatives & Projects. This is a temporary, full-time position available until April 2028.
Added 4 hours ago
MB
Social Media Specialist
Maison Birks
Montreal, QC
- Full-time
Social Media Operations & Agency Collaboration
Added 4 hours ago
WC
Business Development Representative (2026-402-CP)
WoodGreen Community Services
Toronto, ON
- Contract
…collaboration with the Campaign Manager, Employment Consultants, the Coordinator of Brokered Incentive Agreements (wage subsidy agreements) and the Career Success Coaches (retention team),…
Added 4 hours ago
T
Coordonnateur du service à la clientèle sur place/ Onsite Customer Service Coordinator
Transcat
Montreal, QC
- Full-time
The Onsite Customer Service Coordinator will serve as a conduit for information between operations, sales, and the customer. This role is responsible for communicating and coordinating with…
Added 4 hours ago
B
Project Coordinator, Oncology Outcomes Research
Brunel
Mississauga, ON
- $35 to $38 CAD / hour
- Contract
We are seeking a Project Coordinator, O2R Business and Operations to support the conduct of Evidence Generation Studies (EGS) within the Oncology Business Unit (OBU) Medical organization,…
Added 4 hours ago
CD
Coordonnateur.trice - Gestion Matières | Materials Management Coordinator
Cirque du Soleil Entertainment Group
Montreal, QC
- Full-time
At the heart of Cirque du Soleil's workshop operations, this role is essential to ensuring the right materials reach the right teams at the right time. As Materials Management Coordinator,…
Added 4 hours ago
TT
Distribution Center Loss Prevention Coordinator
The TJX Companies, Inc.
Brampton, ON · CAN TJX Canada Distribution Centre West Drive
- $44,197.5 to $61,876.5 CAD / year
- Full-time
We’re looking for a Distribution Centre Loss Prevention Coordinator to play a key role in safeguarding our operations. In this position, you’ll support LP awareness and shrink programs,…
Added 5 hours ago
OC
Program Coordinator – Business & Related Programs
Oulton College
Moncton, NB
- Full-time
Oulton College is seeking an organized, motivated, and forward-thinking professional to join our academic team as a Program Coordinator.

Empire Roofing

Service Coordinator - Commercial Roofing

Georgetown, ON, L7G 0B8, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 3+ years of experience in service coordination, dispatch, operations coordination, project coordination, or a similar role.
Posting language: English
Posted: Nov 3, 2026

Original job description

Empire Roofing Corporation is seeking an experienced Service Coordinator to join our growing team. We specialize in commercial and industrial roofing, including TPO flat roofing systems, and are committed to delivering exceptional service while maintaining a safe, professional, and supportive work environment.

Position Highlights

24/7 Emergency & On-Call Roofing Service Coordination
Commercial & Industrial Roofing
Weather-Dependent Roofing Operations
Coordinate emergency and routine service calls
Fast-paced environment with opportunities for growth

Position Summary

The Service Coordinator oversees daily service operations, schedules crews, coordinates commercial and industrial roofing service projects, manages customer communications, and ensures work is completed efficiently, safely, and to the highest standards.

This role serves as the primary link between customers, field crews, suppliers, service managers, and internal departments.

The Service Coordinator will also support 24/7 emergency and on-call roofing services, including coordinating after-hours service requests. Roofing work is often weather-dependent, so the role requires flexibility in scheduling crews and communicating changes to customers.

Key Responsibilities

Service & Project Coordination

Schedule and dispatch service crews and coordinate multiple commercial and industrial roofing projects simultaneously.
Coordinate 24/7 emergency and on-call roofing service requests.
Ensure crews have required materials, equipment, and manpower.
Monitor project progress, adjust schedules as needed, and communicate updates to customers and field teams.
Coordinate work around weather conditions and reschedule work when required.
Maintain clear communication regarding emergency calls, schedule changes, weather delays, and project progress.

Materials & Purchase Orders

Create and manage purchase orders.
Coordinate with suppliers for timely delivery of roofing materials, equipment, and supplies.
Track costs and ensure alignment with project budgets.
Ensure materials are available for scheduled and emergency service work.

Customer Service

Act as the main contact for customer inquiries, service requests, emergency calls, and project updates.
Provide professional customer support for commercial and industrial roofing service needs.
Coordinate after-hours and 24/7 emergency service requests as required.
Resolve customer concerns and provide ongoing communication regarding schedules, weather delays, emergency response, and project progress.
Conduct follow-ups to ensure customer satisfaction.

Operations & Administration

Maintain accurate project schedules, work orders, purchase orders, reports, and customer records.
Monitor service quality, identify operational issues, and ensure compliance with company safety procedures.
Coordinate daily service operations and prioritize urgent roofing service requests.
Collaborate with internal departments to maintain efficient workflows.
Maintain accurate records of emergency, after-hours, and weather-related service calls.

Team Support & Continuous Improvement

Work closely with managers, technicians, crews, suppliers, and other departments.
Support training and onboarding of team members.
Identify opportunities to improve scheduling, communication, efficiency, emergency response, and customer service processes.
Participate in ongoing professional development.

Qualifications

3+ years of experience in service coordination, dispatch, operations coordination, project coordination, or a similar role.
Experience in commercial and industrial roofing, construction, HVAC, transportation, plumbing, facilities maintenance, or other service-based industries is preferred.
Roofing industry experience, particularly with commercial flat roofing and TPO systems, is an asset.
Experience coordinating emergency or after-hours service operations is an asset.
Strong organizational, scheduling, multitasking, customer service, communication, and problem-solving skills.
Ability to work effectively in a fast-paced environment with changing priorities and weather-dependent schedules.
Ability and willingness to participate in a 24/7 on-call service rotation and coordinate emergency roofing service calls outside regular business hours.
Strong computer and administrative skills.
Valid driver's license and ability to travel to job sites as required.

What We're Looking For

A proactive, organized, dependable, and customer-focused professional who can successfully manage multiple priorities while maintaining excellent service standards. The ideal candidate is comfortable working in a commercial and industrial roofing environment, responding to urgent service needs, and managing the scheduling challenges associated with 24/7 emergency service and weather-dependent roofing operations.

Benefits

Competitive compensation
Health, dental, vision, and life insurance benefits
Career growth and advancement opportunities
Challenging and rewarding work environment

Work Environment

Primarily office-based
Occasional job site travel
Fast-paced commercial and industrial roofing service and construction environment
24/7 on-call service requirements, including evenings, weekends, and holidays as part of an on-call rotation
Roofing work and scheduling may be weather-dependent
Exposure to varying weather conditions and construction-site environments as required

Empire Roofing Corporation is an Equal Opportunity Employer and welcomes applications from all qualified candidates.

Apply About employer

More about this job

Responsibilities

The Service Coordinator manages daily service operations, schedules crews, and coordinates commercial and industrial roofing projects. They serve as the primary point of contact for customers and suppliers while ensuring work is completed safely and efficiently.

Requirements

Candidates must have at least 3 years of experience in service coordination, dispatch, or a related field, with preference given to those with roofing or construction industry knowledge. Strong organizational, communication, and administrative skills are required, along with the ability to participate in a 24/7 on-call rotation.

Skills

Service coordination
Dispatching
Project coordination
Commercial roofing
Industrial roofing
Customer service
Scheduling
Purchase order management
Problem-solving
Communication
Multitasking
Administrative skills
Safety compliance
Inventory management
Emergency response coordination

Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Commercial Roofing
Industrial Roofing
TPO Systems
Dispatch
Project Management
Purchase Orders
Customer Support
Emergency Services
Scheduling
Construction
Safety Procedures
Operations Coordination
Field Crew Management
Weather-dependent Operations

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