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Added 1 hour ago
SS
Cook PT Sundays & Mondays 1030am to 7pm
Sunrise Senior Living
Victoria, BC · Sunrise of Victoria
- Part-time
Complete cleaning logs and equipment maintenance reports
Added 1 hour ago
SI
Instructor, Residential Framing
Saskatchewan Indian Institute of Technologies (SIIT)
Prince Albert, SK
- Full-time
Instructors report directly to their applicable coordinator and are located across the province of Saskatchewan in various educational settings. The incumbent instructs SIIT students in the…
Added 2 hours ago
E
Gym Sales & Service Coordinator
ECARPETGALLERY
Montreal, QC
- Full-time
We are seeking an organized and proactive Gym Sales & Service Coordinator to manage service operations, coordinate technician schedules, and support gym equipment sales. This role acts as…
Added 3 hours ago
R|
Clinical Research Coordinator - CIM (Oncology)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Maintenance of the Investigator Study File (ISF),
Added 3 hours ago
PH
Operations Coordinator
Pax House Society
Vancouver, BC
- Part-time
The Operations Coordinator supports the day-to-day functioning of Menno Hall by coordinating people, facilities, events, and the systems that keep the building running smoothly. The role…
Added 4 hours ago
LM
ADMINISTRTIVE SITE ASSISTANT - LONDON SITE
Laframboise Mechanical Electrical Ltd
London, ON
- Contract
Order and maintains suppliers, arranges for equipment maintenance, and keeps area organized.
Added 4 hours ago
LG
ADMINISTRTIVE SITE ASSISTANT - LONDON SITE
Laframboise Groupe
London, ON
- Contract
Order and maintains suppliers, arranges for equipment maintenance, and keeps area organized.
Added 4 hours ago
C
Ag Summer Student
Co-op
Altona, MB
- Full-time
…recommendations. The Summer Student will assist with yard work, and basic maintenance and other duties as…
Added 7 hours ago
SS
QHSE & Training Coordinator – Career Opportunity
Survival Systems International New Orleans
AB
- Full-time
SSI has a global network of owned and operated service bases for the purpose of multi brand inspection, maintenance, and repair. In 50 years of continuous service to the industry our…
Added 8 hours ago
ES
Spa Coordinator
Elite Spa Group
St. Catharines, ON
- Full-time
Role Description The Spa Coordinator is a full-time, on-site role based in St. Catharines, ON. This position is responsible for welcoming guests, managing the front desk, and ensuring a…
Added 11 hours ago
FH
Registered Nurse, Medicine - Mission Memorial Hospital
Fraser Health
Mission, BC
- Part-time
…delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the care/discharge…
Added 13 hours ago
CO
Administrative Assistant 3 - Front Desk
City of Saint John
Saint John, NB
- Full-time
Under the general supervision of the Information Services Coordinator, the position is responsible for general reception and administration duties for the Saint John Police Force as…
Added 14 hours ago
B
Bilingual Facilities Services Coordinator (English/French)
BGIS
Markham, ON
- Full-time
We're looking for a Bilingual Facilities Services Coordinator (English/French) who brings a passion for customer service, strong communication skills, and a solutions-focused mindset. As…
Added 15 hours ago
R|
Clinical Research Coordinator - CIM (Oncology)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Maintenance of the Investigator Study File (ISF),
Added 15 hours ago
B
Bilingual Facilities Services Coordinator (English/French)
BGIS
Markham, ON
- Full-time
We're looking for a Bilingual Facilities Services Coordinator (English/French) who brings a passion for customer service, strong communication skills, and a solutions-focused mindset. As…
Added 19 hours ago
CP
Ecommerce Coordinator
Coastal Peoples Fine Arts Gallery
Vancouver, BC
- Full-time
The Ecommerce Coordinator is a full-time, on-site role based at Coastal Peoples Fine Arts Gallery in Vancouver, BC, and this position is responsible for managing and processing the online…
Added 21 hours ago
L
Dairy/Frozen Clerk - Part Time
Longo's
Oakville, ON
- Part-time
If you require accommodation, please contact the Human Resources Coordinator at:
Added 23 hours ago
LH
Care Coordinator
Lifemark Health Group
Meadow Lake, SK
- Part-time
Care Coordinator – Alta-Sask Wellness - Meadow Lake
Added 23 hours ago
CL
Resident Advisor
Campus Living Centres
Calgary, AB
- Full-time
Regular individual reporting meetings with the Residence Life Coordinator (or designate).
Added 1 day ago
PA
Housekeeper/Janitor Float
Penticton and District Society for Community Living
Penticton 1, BC
- $23.8 to $26.39 CAD / hour
- Temporary
Reporting to the appropriate Coordinator, the successful candidate will provide coverage for sick leave, vacation requests, and operational staffing needs across Housing and Assisted Living…
Added 1 day ago
CO
Administrative Assistant 3 - Front Desk
City of Saint John
Saint John, NB
- Full-time
Under the general supervision of the Information Services Coordinator, the position is responsible for general reception and administration duties for the Saint John Police Force as…
Added 1 day ago
W
Material Coordinator
Worley
AB · Edmonton, AB
- Full-time
Worley Canada Construction is seeking a Materials Coordinator to support materials management activities within a client-operated warehouse environment in Edmonton, AB.
Added 1 day ago
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Clinical Research Coordinator - CIM (Oncology)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Maintenance of the Investigator Study File (ISF),
Added 1 day ago
AG
Coordinator, Health and Safety
Alamos Gold Inc.
Matachewan, ON
- Full-time
As the Health & Safety Coordinator, reporting to the Health and Safety Supervisor, you will support and strengthen the site’s safety programs by performing a wide range of health and safety…
Added 1 day ago
FH
Diagnostic Medical Sonographer (General Procedures & Cardiac Sonography) - Burnaby Hospital
Fraser Health
Burnaby, BC
- Full-time
Reporting to the Supervisor/Site Coordinator, the Diagnostic Medical Sonographer (General Procedures & Cardiac Sonography), practices in accordance with the standards of professional…

Empire Roofing

Service Coordinator - Commercial Roofing

Georgetown, ON, L7G 0B8, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3+ years of experience in service coordination, dispatch, operations coordination, project coordination, or a similar role.
Posting language: English
Posted: Nov 3, 2026

Original job description

Empire Roofing Corporation is seeking an experienced Service Coordinator to join our growing team. We specialize in commercial and industrial roofing, including TPO flat roofing systems, and are committed to delivering exceptional service while maintaining a safe, professional, and supportive work environment.

Position Highlights

24/7 Emergency & On-Call Roofing Service Coordination
Commercial & Industrial Roofing
Weather-Dependent Roofing Operations
Coordinate emergency and routine service calls
Fast-paced environment with opportunities for growth

Position Summary

The Service Coordinator oversees daily service operations, schedules crews, coordinates commercial and industrial roofing service projects, manages customer communications, and ensures work is completed efficiently, safely, and to the highest standards.

This role serves as the primary link between customers, field crews, suppliers, service managers, and internal departments.

The Service Coordinator will also support 24/7 emergency and on-call roofing services, including coordinating after-hours service requests. Roofing work is often weather-dependent, so the role requires flexibility in scheduling crews and communicating changes to customers.

Key Responsibilities

Service & Project Coordination

Schedule and dispatch service crews and coordinate multiple commercial and industrial roofing projects simultaneously.
Coordinate 24/7 emergency and on-call roofing service requests.
Ensure crews have required materials, equipment, and manpower.
Monitor project progress, adjust schedules as needed, and communicate updates to customers and field teams.
Coordinate work around weather conditions and reschedule work when required.
Maintain clear communication regarding emergency calls, schedule changes, weather delays, and project progress.

Materials & Purchase Orders

Create and manage purchase orders.
Coordinate with suppliers for timely delivery of roofing materials, equipment, and supplies.
Track costs and ensure alignment with project budgets.
Ensure materials are available for scheduled and emergency service work.

Customer Service

Act as the main contact for customer inquiries, service requests, emergency calls, and project updates.
Provide professional customer support for commercial and industrial roofing service needs.
Coordinate after-hours and 24/7 emergency service requests as required.
Resolve customer concerns and provide ongoing communication regarding schedules, weather delays, emergency response, and project progress.
Conduct follow-ups to ensure customer satisfaction.

Operations & Administration

Maintain accurate project schedules, work orders, purchase orders, reports, and customer records.
Monitor service quality, identify operational issues, and ensure compliance with company safety procedures.
Coordinate daily service operations and prioritize urgent roofing service requests.
Collaborate with internal departments to maintain efficient workflows.
Maintain accurate records of emergency, after-hours, and weather-related service calls.

Team Support & Continuous Improvement

Work closely with managers, technicians, crews, suppliers, and other departments.
Support training and onboarding of team members.
Identify opportunities to improve scheduling, communication, efficiency, emergency response, and customer service processes.
Participate in ongoing professional development.

Qualifications

3+ years of experience in service coordination, dispatch, operations coordination, project coordination, or a similar role.
Experience in commercial and industrial roofing, construction, HVAC, transportation, plumbing, facilities maintenance, or other service-based industries is preferred.
Roofing industry experience, particularly with commercial flat roofing and TPO systems, is an asset.
Experience coordinating emergency or after-hours service operations is an asset.
Strong organizational, scheduling, multitasking, customer service, communication, and problem-solving skills.
Ability to work effectively in a fast-paced environment with changing priorities and weather-dependent schedules.
Ability and willingness to participate in a 24/7 on-call service rotation and coordinate emergency roofing service calls outside regular business hours.
Strong computer and administrative skills.
Valid driver's license and ability to travel to job sites as required.

What We're Looking For

A proactive, organized, dependable, and customer-focused professional who can successfully manage multiple priorities while maintaining excellent service standards. The ideal candidate is comfortable working in a commercial and industrial roofing environment, responding to urgent service needs, and managing the scheduling challenges associated with 24/7 emergency service and weather-dependent roofing operations.

Benefits

Competitive compensation
Health, dental, vision, and life insurance benefits
Career growth and advancement opportunities
Challenging and rewarding work environment

Work Environment

Primarily office-based
Occasional job site travel
Fast-paced commercial and industrial roofing service and construction environment
24/7 on-call service requirements, including evenings, weekends, and holidays as part of an on-call rotation
Roofing work and scheduling may be weather-dependent
Exposure to varying weather conditions and construction-site environments as required

Empire Roofing Corporation is an Equal Opportunity Employer and welcomes applications from all qualified candidates.

Apply About employer

More about this job

Responsibilities

The Service Coordinator manages daily service operations, schedules crews, and coordinates commercial and industrial roofing projects. They serve as the primary point of contact for customers and suppliers while ensuring work is completed safely and efficiently.

Requirements

Candidates must have at least 3 years of experience in service coordination, dispatch, or a related field, with preference given to those with roofing or construction industry knowledge. Strong organizational, communication, and administrative skills are required, along with the ability to participate in a 24/7 on-call rotation.

Skills

Service coordination
Dispatching
Project coordination
Commercial roofing
Industrial roofing
Customer service
Scheduling
Purchase order management
Problem-solving
Communication
Multitasking
Administrative skills
Safety compliance
Inventory management
Emergency response coordination

Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Commercial Roofing
Industrial Roofing
TPO Systems
Dispatch
Project Management
Purchase Orders
Customer Support
Emergency Services
Scheduling
Construction
Safety Procedures
Operations Coordination
Field Crew Management
Weather-dependent Operations

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