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Added 1 min ago
NA
Career and Employment Liaison
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
NAIT is seeking a dynamic and collaborative Career and Employment Liaison to support employer engagement and employment initiatives that connect students with industry and employment…
Added 15 mins ago
IA
CSH Warehouse Coordinator
IMP Aerospace & Defence
Halifax, NS
- Full-time
Reporting to the Manager CH149 Warehouse operations, the CSH Warehouse Coordinator is responsible for all of IMP contracted duties related to the operation of the CSH Depot including IMP’s…
Added 15 mins ago
E
Real Estate Portfolio Coordinator
EllisDon
Mississauga, ON
- Full-time
You As a ‘Real Estate Portfolio Coordinator’ Will
Added 15 mins ago
H
Procurement Specialist
Hays
Brampton, ON
- Contract
Support procurement operations, vendor onboarding, item setup, and catalogue maintenance.
Added 15 mins ago
DR
Shipping and Receiving Coordinator
Dawn Recruiting Agency
Hamilton, ON · Greater Hamilton (Burlington) Metropolitan Area
- Full-time
Seeking a detail-oriented Shipping & Receiving Coordinator to support shop operations by ensuring materials, equipment, and fabricated assemblies move efficiently throughout the…
Added 15 mins ago
OP
Coordinator, Specialty Leasing
Oxford Properties Group
Mississauga, ON
- Full-time
As a Specialty Leasing Coordinator at Square One, you'll play a pivotal role in supporting the Senior Manager of Specialty Leasing to drive revenue and enhance the brand’s positioning. Your…
Added 15 mins ago
A
Brand Sample Coordinator
Altis
North Vancouver, BC
- $26 to $28 CAD / hour
- Contract
…world of fashion and retail? We're looking for a Brand Sample Coordinator to join a dynamic Brand Studio team within a leading retail organization. In this hands-on role, you'll help keep…
Added 15 mins ago
MW
Front Desk Attendant (Winter 2026-2027)
Mike Wiegele Helicopter Skiing
BC · MWHS
- Full-time
Ensure guest travel requirements/information is communicated to the Travel Coordinator.
Added 30 mins ago
Micromobility Coordinator (Methods Analyst I)
City of Edmonton
AB
Gather operational requirements, vendor performance data, and partner inputs to support the development and procurement of the next shared micromobility vendor operating agreements
Added 30 mins ago
PH
Clinic Support Assistant
Providence Healthcare
Vancouver, BC
- Other
…area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A…
Added 30 mins ago
SI
Construction & Facilities Coordinator
Service Inspired Restaurants
Oakville, ON
- Other
Liaise and support restaurant Operations to aid in proper planning and ensure timely communications.
Added 45 mins ago
VB
Project & Shutdown Management Lead
Vale Base Metals
NL · Newfoundland and Labrador, Canada
- Full-time
These permanent positions will be on a 4x10s schedule, working either Monday to Thursday or Tuesday to Friday at our Long Harbour Operations Site.
Added 45 mins ago
VB
Maintenance Technician - Industrial Electrician
Vale Base Metals
NL · Newfoundland and Labrador, Canada
- Full-time
…equipment including surface ventilation fans, underground surface support facilities, paste plant, booster station, ship loader, pumps, conveyors, PLC’s, diesel motors, and other fixed…
Added 45 mins ago
VB
Project & Shutdown Management Lead
Vale Base Metals
NL · Newfoundland and Labrador, Canada
- Full-time
…(Safety, Scope, Schedule, Quality, Cost), systems, construction support and management services for individual Projects. They will also work with Site operational planning teams to create…
Added 45 mins ago
LI
Operations Coordinator
LOCAL INDUSTRIAL PARTNERS
Genelle, BC
- Full-time
We are seeking a motivated, technically minded Operations Coordinator to support our Genelle Metal Recycling Facility and regional industrial projects.
Added 45 mins ago
VB
Analyst II, IT
Vale Base Metals
Sudbury, ON
- Contract
…Applications across Vale Base Metals' Canada and International operations. The successful candidate will lead and coordinate application projects and enhancements while supporting the…
Added 45 mins ago
Supervisor, Workplace Services
UFA Co-operative Ltd.
Calgary, AB
Lead the Facilities Lead, Facilities Coordinator, mailroom operations, and vendor-delivered workplace services.
Added 45 mins ago
Senior Manager, Non-Financial Risk and Operational Risk Oversight, Control & Support Functions
Scotiabank
Toronto, ON
…to the overall success of Global Risk Management Corporate & Support Function (CSF) NonFinancial Risk (NFR) Oversight, globally. This role is responsible for providing advisory and healthy…
Added 45 mins ago
TP
Digital Media & Community Engagement Coordinator
Thunderbird Plumbing
Victoria, BC
- Full-time
We're a family- and founder-operated business with deep roots in Victoria and growing operations across Nanaimo, Parksville, and the surrounding communities. We believe in showing up, doing…
Added 45 mins ago
EA
Ramp Coordinator
Executive Aviation
Victoria, BC
- Full-time
…discounted rates? Does the opportunity to to provide ground service support to some of Canada’s best airlines appeal to you? Are you someone who is known for reliability and…
Added 1 hour ago
AO
Indian Day School Program Coordinator - EUTC - Competition 2026-102
Assembly of Manitoba Chiefs
Winnipeg, MB
- Full-time
The Indian Day School Program Coordinator works closely with program staff, leadership, and external stakeholders to ensure efficient program operations, adherence to organizational…
Added 1 hour ago
MI
Clinic Manager
Mindsession Intercultural Psychology
Montreal, QC
- Other
Our team currently consists of a full-time intake coordinator, myself as the clinic director, and a team of about 20 clinicians (combination of licensed therapists and pre-licensed interns)…
Added 1 hour ago
U
Supervisor, Workplace Services
UFA
Calgary, AB
- Full-time
Lead the Facilities Lead, Facilities Coordinator, mailroom operations, and vendor-delivered workplace services.
Added 1 hour ago
CO
Committee Coordinator
City of Kitchener
Kitchener, ON
- Full-time
Ability to support and project values compatible with the organization.
Added 1 hour ago
IH
Office Coordinator
Inspired HR Ltd
Vancouver, BC
- Full-time
Inspired HR is partnering with our client to hire an Office Coordinator who will help keep daily operations organized and support a friendly, professional office team.

Empire Roofing

Service Coordinator - Commercial Roofing

Georgetown, ON, L7G 0B8, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3+ years of experience in service coordination, dispatch, operations coordination, project coordination, or a similar role.
Posting language: English
Posted: Nov 3, 2026

Original job description

Empire Roofing Corporation is seeking an experienced Service Coordinator to join our growing team. We specialize in commercial and industrial roofing, including TPO flat roofing systems, and are committed to delivering exceptional service while maintaining a safe, professional, and supportive work environment.

Position Highlights

24/7 Emergency & On-Call Roofing Service Coordination
Commercial & Industrial Roofing
Weather-Dependent Roofing Operations
Coordinate emergency and routine service calls
Fast-paced environment with opportunities for growth

Position Summary

The Service Coordinator oversees daily service operations, schedules crews, coordinates commercial and industrial roofing service projects, manages customer communications, and ensures work is completed efficiently, safely, and to the highest standards.

This role serves as the primary link between customers, field crews, suppliers, service managers, and internal departments.

The Service Coordinator will also support 24/7 emergency and on-call roofing services, including coordinating after-hours service requests. Roofing work is often weather-dependent, so the role requires flexibility in scheduling crews and communicating changes to customers.

Key Responsibilities

Service & Project Coordination

Schedule and dispatch service crews and coordinate multiple commercial and industrial roofing projects simultaneously.
Coordinate 24/7 emergency and on-call roofing service requests.
Ensure crews have required materials, equipment, and manpower.
Monitor project progress, adjust schedules as needed, and communicate updates to customers and field teams.
Coordinate work around weather conditions and reschedule work when required.
Maintain clear communication regarding emergency calls, schedule changes, weather delays, and project progress.

Materials & Purchase Orders

Create and manage purchase orders.
Coordinate with suppliers for timely delivery of roofing materials, equipment, and supplies.
Track costs and ensure alignment with project budgets.
Ensure materials are available for scheduled and emergency service work.

Customer Service

Act as the main contact for customer inquiries, service requests, emergency calls, and project updates.
Provide professional customer support for commercial and industrial roofing service needs.
Coordinate after-hours and 24/7 emergency service requests as required.
Resolve customer concerns and provide ongoing communication regarding schedules, weather delays, emergency response, and project progress.
Conduct follow-ups to ensure customer satisfaction.

Operations & Administration

Maintain accurate project schedules, work orders, purchase orders, reports, and customer records.
Monitor service quality, identify operational issues, and ensure compliance with company safety procedures.
Coordinate daily service operations and prioritize urgent roofing service requests.
Collaborate with internal departments to maintain efficient workflows.
Maintain accurate records of emergency, after-hours, and weather-related service calls.

Team Support & Continuous Improvement

Work closely with managers, technicians, crews, suppliers, and other departments.
Support training and onboarding of team members.
Identify opportunities to improve scheduling, communication, efficiency, emergency response, and customer service processes.
Participate in ongoing professional development.

Qualifications

3+ years of experience in service coordination, dispatch, operations coordination, project coordination, or a similar role.
Experience in commercial and industrial roofing, construction, HVAC, transportation, plumbing, facilities maintenance, or other service-based industries is preferred.
Roofing industry experience, particularly with commercial flat roofing and TPO systems, is an asset.
Experience coordinating emergency or after-hours service operations is an asset.
Strong organizational, scheduling, multitasking, customer service, communication, and problem-solving skills.
Ability to work effectively in a fast-paced environment with changing priorities and weather-dependent schedules.
Ability and willingness to participate in a 24/7 on-call service rotation and coordinate emergency roofing service calls outside regular business hours.
Strong computer and administrative skills.
Valid driver's license and ability to travel to job sites as required.

What We're Looking For

A proactive, organized, dependable, and customer-focused professional who can successfully manage multiple priorities while maintaining excellent service standards. The ideal candidate is comfortable working in a commercial and industrial roofing environment, responding to urgent service needs, and managing the scheduling challenges associated with 24/7 emergency service and weather-dependent roofing operations.

Benefits

Competitive compensation
Health, dental, vision, and life insurance benefits
Career growth and advancement opportunities
Challenging and rewarding work environment

Work Environment

Primarily office-based
Occasional job site travel
Fast-paced commercial and industrial roofing service and construction environment
24/7 on-call service requirements, including evenings, weekends, and holidays as part of an on-call rotation
Roofing work and scheduling may be weather-dependent
Exposure to varying weather conditions and construction-site environments as required

Empire Roofing Corporation is an Equal Opportunity Employer and welcomes applications from all qualified candidates.

Apply About employer

More about this job

Responsibilities

The Service Coordinator manages daily service operations, schedules crews, and coordinates commercial and industrial roofing projects. They serve as the primary point of contact for customers and suppliers while ensuring work is completed safely and efficiently.

Requirements

Candidates must have at least 3 years of experience in service coordination, dispatch, or a related field, with preference given to those with roofing or construction industry knowledge. Strong organizational, communication, and administrative skills are required, along with the ability to participate in a 24/7 on-call rotation.

Skills

Service coordination
Dispatching
Project coordination
Commercial roofing
Industrial roofing
Customer service
Scheduling
Purchase order management
Problem-solving
Communication
Multitasking
Administrative skills
Safety compliance
Inventory management
Emergency response coordination

Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Commercial Roofing
Industrial Roofing
TPO Systems
Dispatch
Project Management
Purchase Orders
Customer Support
Emergency Services
Scheduling
Construction
Safety Procedures
Operations Coordination
Field Crew Management
Weather-dependent Operations

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